Gentleman and a Van

We had a wonderful experience with Gentleman and a Van.  We had very short notice to find a mover and move.  The survey of our 4-bedroom house happened in the afternoon and I had the quote by the evening.   And, we moved the following week.  Everything was neatly packed on one day and we moved the next.  Our furniture was set up by 3pm and the boxes were placed on the correct levels of the house.   Nothing was broken and they were kind enough to hold buckets of aquarium water and our fish. The quote of 2000GBP (including insurance) was lower than the competitors.  .

Service cost: £2000

The best removal company we have ever used. The two removal chaps, Ricky and Stuart were very proffesional. The whole experience was fantastic. They moved in total 106 boxes of household items plus many pieces of furniture. They packed items for us carefully and even managed to move a large 10ft tall 15 year old Yukka plant (which weighs a lot!) without any damage at all Nothing was a problem for them and they always had a smile on their faces. Would definately recommend! A credit to their company. .

Service cost: £950

I was quoted £720 for Gentleman and a Van to pack up and deliver the contents of my large one bed flat. I was told that they would arrive at 830am on the day and be finished unloading and putting the furniture back together by 5/6pm the same day. The two gentleman were half an hour early and had finished unloading etc by 3pm the same day which was absolutely fantastic. Both employees were extremely polite and took their time to talk to me about what items needed to stay and which needed to be packed. By 3pm all the labelled boxes had been unloaded into the correct rooms and large items of furniture such as my bed, sofa and desk had been put back together and in the right place. Upon unpacking I have found that everything was packed very well, none of the boxes were overloaded or too heavy and no items were broken or even damaged. I would highly recommend Gentleman and a Van and although I don't want to move for while yet, I will definitely be using them again!    .

Service cost: £720

Gentleman & a Van provided moving service within London. I had the following issues with them:

1) Packing was not done properly - this resulted in 20 broken items (glass & ceramics) plus damaged surface on a chest of drawers. Many of the broken items were of sentimental value. The company claimed that their staff was properly trained.

2) They sent the wrong size van - too small: as a result the van had to go back & forth - I had to go ahead of the van to pick up keys from the estate agent; as a consequence the movers left my flat after me and 'forgot' to bring one chair with them (fortunately I was able to retrieve this from the buyers of my flat - but it was an inconvenience)

3) When filing my claim I discovered that in spite of my specific request for proper replacement value insurance they self-insured. (Unfortunately I did not get this in writing.) Their settlement agent claimed that the terms and conditions would take into account wear & tear (this was not very clear, I took some legal advice suggesting it should cover replacement) and assessed typically 50% of replacement value. I did argue my case which resulted in a threatening response as follows: "In view of the above I await you confirmation that you would like me to ask our Principals to sanction a written valuation and that you are happy to run the risk that the settlement Proposal will be reduced. Alternatively please sign and return the Discharge Form to enable us to proceed with your Claim."

I considered taking Gentleman & a Van to small claims court, but in the end I just did not want to spend more time and effort on this.

Service cost: £1057

I cannot recommend this company more highly. They were absolutely fantastic from start to finnish. They are by far and away the best and most professional removal company I have ever dealt with and I have moved many times in London.

I met with Mark, one of the companies Directors who was absolutely charming. He talked me through the moving process and got the quote out to me that same day. The quote was extremely competitive, had not hidden charges and so I made the booking.

The men that turned up to do my move were indeed "gentlemen". They couldn't have been more careful and helpful and nothing was too much trouble.
I have several expensive antique pieces of furniture and valuable canvases, all of which were very carefully and professionally wrapped and nothing had so much as a scratch on it when I unpacked.

Hats off to this company! Fantastic branding, a great company name and a wondeful concept. Very impressive from the top to the bottom. Quite brilliant!

Service cost: £1000

I recently used Gentleman and a Van for my move to Bristol. I cannot speak highly enough about this company. They were absolutely brilliant. I got 3 quotes and their quote came in the middle of the three. They were marginally more expensive than the cheapest but were worth every penny.
All the movers were charming and friendy (real gentlemen) and the service was faultless.
I will be moving back to Battersea in 6 months time and I will not look at anyone else. Fantastic company!

Service cost: £1200

For those considering Gentleman & A Van, I can only report our experiences dealing with this company in January 2012 were VERY POSITIVE.

*The fixed price quotation for our move was very competitive;

*Mark came to our flat to assess what we would need moving and he was very professional, polite and helpful;

*The Gentleman & A Van move booklet he left behind also left us in no doubt this was a serious and professional company. It also had some useful tips in for the day of the move and other things to consider when you are moving;

*On the day of the move, Gentleman & A Van arrived on time, and their two employees didn’t stop for a break until all our stuff was packed up and ready to be shifted;

*At the other end they again unloaded everything very quickly and didn’t stop for a break. Their work ethic was spot on;

*None of our belongings were damaged or broken in transit;

IN SHORT, IF YOU ARE MOVING, I WOULD DEFINITELY RECOMMEND YOU SERIOUSLY CONSIDER GETTING A QUOTE FROM GENTLEMAN & A VAN.


Mr Wilkins.

Service cost: £576

Gentleman and a Van are an outstanding removals company. The total fee charged includes VAT and insurance, all packing materials and all incidentals (parking suspensions etc) - there are no hidden extras and no admin charges. What they quote is what you get charged.

The gentleman who did the packing/moving were charming, helpful, polite and extremely careful with my belongings and with my home. They were such a pleasure to have around and so professional and courteous.

The packing was done with exceptional care and the packing materials were of a high standard.

I had a number of pieces that had to be disassembled and this was done with great care.

Gentleman and a Van also offer extremely competivite prices on storage, in fact so competitive that in addition to packing up my house I asked them to move a 30sq ft lock-up I had to their storage venue. They were more than happy to do this as part of the 'day rate' (no additional charge to drive to another venue after packing up my house) and saved me a huge amount of money as a result of moving out of that storage to their far more reasonably priced storage.

Little extras included breaking down some furniture and taking it to the tip for me - the only cost of that was the cost they incurred to take a van to the public tipping area - I was not charged for the actual trip to the tip - only what the council charges for them entering the dump in a van.

They organised the parking bay suspensions on my behalf and again, the only charge to me was the charge that the council imposed ie. no admin charge for arranging.

Overall I cannot fault anything and only have praise for this brilliant removals company. They are extremely competitive, in fact far cheaper than a number of other quotes I received - and even though they are cheaper they are still superior to any other removals firm i've ever used.

One further point - they do come and do a survey of your property before your move day to give you a precise quote. I was abroad at the time I needed to arrange this and panicking about how to get it all organised from so far away via email. I shouldn't have worried - they took all the stress out of my move and when I arrived back in London two days before my move and met one of the directors who came round to do the survey he couldn't have been more helpful and professional. All the admin had been organised and it was the least stressful move I have ever done.

I would recommend this company with no hesitation and will most definately use them again.

Service cost: £1283

We were moving the contents of a 75ft container in stroage to our newly renovated home. Booking was easy and efficient, with a swift & competitive quotation. The actual move was all on time as scheduled and the movers were polite, helpful and conscientious. They went over and above to complete the job in a sensible time and were careful to place everything just as we wanted it, in relevant rooms in the home. We paid £160 including VAT for 2 hours and 2 men in a Luton van.

Service cost: £160

Gentlman and a Van were extremely informative and helpful prior to the move day, dropping off packing boxes etc and explaining the process. On the day itself they arrived on time, were efficient, polite and very professional. Everything was done with the minimum of fuss and within 4 hours my flat was packed, we'd completed the drive across London and everything was unpacked, with the correct boxes in the right rooms of my new home.

I'd thoroughly recommend these guys.

Service cost: £420

Everything, from the moment we contacted Gentleman and a Van, through to the moment they left our new house in Colchester, was absolutely fantastic. Amazing, friendly service from everyone we spoke to throughout. Our packers / movers were particularly great. Let us put our feet up throughout, and just got on with the job excellently. Moved everything with no fuss at all, and didn't bat an eyelid when our completion was held up. They made a couple of really stressful days seem entirely manageable. Genuinely couldn't have asked for more.

Service cost: £1260

The team of 3 bright young men arrived exactly at the agreed time. They then proceeded efficiently smoothly and cleanly through the packing process. Each item of furniture was wrapped to avoid any scratching etc. At the destination they were again very efficient placing all furniture in the desired locations. They were helpful and courteous throughout and left with all the packing materials . I would have no hesitation in using the company again and would be happy to recommend them .

Service cost: £1100

I have used the team at Gentleman & A Van several times both for business and personal removals and each time they are unfailingly efficient, cost effective, cheerful and polite. True gentlemen with very smart logo'd navy vans too. I would not hesitate using or recommending this company.

The work they have done for us ranges from a large house move to moving a couple of items. The costs were more than competitive - for our big move we paid about £2,000 plus VAT for a full house move from a 5 bed Southfields grid home and this included all packing and packing materials and a team leader that was with us for two days to oversee the job and who ensured that despite our enormous amount of stuff we were out in time.

Every matter Gentleman & A Van have dealt with for us has been absolutely flawless with the service being the same whether for a large or small job. If you want a removal and are based in SW London give Mark or James a call.

Service cost: £200

I moved yesterday from one London flat to another having done my own packing. I already had packing boxes but could have bought them from the company. So this was not a complicated move. Nevertheless Gentleman And A Van were superb throughout. All the people I dealt with - Director, office staff, removal crew - were professional, efficient, friendly, helpful and prompt throughout. At the outset there was a chance I would need to put my stuff in storage for a few weeks but wasn't sure. They were relaxed about quoting for both options and easy about just doing a direct move when things became clearer. For a reasonable charge they arranged parking for the van both ends with the local council (restricted zones). I needed an extra packing box on the day and they promptly provided a secondhand one without fuss or charge. The removal crew even offered to put the bed back together for me as they had finished the job early. And nothing was broken or damaged. I couldn't recommend them highly enough and would certainly use them again.

Service cost: £572

Overall I was quite impressed with Gentleman and a Van.  Two of my friends recommended them after their recent moves, and I would do the same.  The team was energetic, professional and positively helpful.  They were done in the quoted 2 hour time and was charged the estimated price of £150 plus VAT.  I did not have any damage to my items or any missing items.  I would definitely use this company again and would recommend to any of my friends that are moving in the future.   .

Service cost: £150

A friend of mine had used Gentleman and a Van and had reccommended them to me (although they are London based they also do Surrey moves too which is where we were moving from) and I'm so glad she did. I found Gentleman and a van to be extremely professional and helpful and gave us great advice on moving and how to make the process easier and less stressful which we really appreciated as we have children and a cat and dog so we were not looking forward to the upheaval. We were moving from one town in Surrey to another. First our house was packed by two gentlemen who were extremely polite and friendly and very hard working. They had all the necessary equipment to ensure all our things were safe and well packed. Time and care was taken over packing everything and nothing was damaged or marked when we unpacked in our new house. They were also very methodical when it came to the packing and kept everything together which should have been together and labelled the boxes really well (they even put stars on the boxes they thought we would need straight away which was very helpful). We moved the day after the packing was done (they packed all last minute things for us on the morning of the move). Three vans and four men arrived promptly and all our things were loaded very carefully onto their vans and if necessary covered with blankets to protect them. We moved out of our house at about 12.30pm and the gentlemen and vans were waiting outside our new house for us to get the keys. By 3pm we got our keys and before any unpacking was done the removers asked us to take them around the house and tell them which room was going to be what so they knew exactly which room to put the boxes and items of furniture in. Everything was unloaded carefully and put into the right room ready for us to unpack. It was amazing, I was expecting the whole move to be really stressful but it went like a dream and it was all down to the professionalism and hard work of the gentlemen who helped us. I can't recommend them more highly very reasonably priced, hard working professional company.

Service cost: £1300

By far the best removals company I have ever used. Highly recommended and incredible value for the service provided. I have used Gentleman & A Van three times (both home and office removals (x2)) and they've exceeded our expectations every time. Helpful, friendly team both in the office and on the ground. Look no further if you want the best!! The latest move was a large office move, handled quickly and carefully - we had a mere 6 hours of down time.  It was excellently done in quite tricky office premises.  They are the best!

Service cost: £1300