Average service price

Get an estimate
£ 943
International move average
53% less than market avg.
How did we get these costs?

Know before you book

Based on 161 verified moving reviews
  • Some reviewers noted responsive updates and clear communication from booking through delivery. 37%60 reviews

    • kept communication open throughout the process

      4.0 Caron Mckenzie Aug 10, 2026

      Read full review Hide full review

      Too Easy

      ⭐ Move Cube Review – Australia to New Zealand (2024)

      It has been a while since I used Move Cube, but in 2024 I booked a medium-sized cube to move my belongings from Australia to New Zealand. From the initial phone call, the team were helpful, considerate, and took the time to understand exactly what I needed.

      The schedule was tight: Move Tube were flexible and kept communication open throughout the process. The documentation was hiderrous. Made easier by all the staff I communicated with. Sending my belongings from Australia to New Zealand was easy and efficient. Every staff member I spoke with was accommodating and professional.

      Shane arrived right on time, and the cube was packed within the timeframe specified. I was able to track my cube online, and to my surprise it was delivered just three and a half weeks after I arrived in New Zealand.

      I cannot fault the service I received in Australia. The team followed all procedures diligently, and their organisation made my move to New Zealand smooth and stress-free.

      A big thank you to everyone involved in my move.

    • Communication with seven seas was generally OK.

      4.0 Matthijs Breebaart Aug 09, 2026

      Read full review Hide full review

      movecube Netherlands to Australia

      Medium size movecube. Australia is known to be difficult with customs, but it worked out all right given all the constraints. Cannot commend the pickup driver from Belgium enough - very friendly and helpful. Shipping itself worked out alright, and delivery in Oz was also OK. Communication with seven seas was generally OK. Did struggle a bit with their online system, that why I 4 stars instead of 5 (would have given 4.5 if possible)

    • The Seven Seas team provided a very detailed guide on every step of the way.

      5.0 Yulia Krismon Aug 06, 2026

      Read full review Hide full review

      Easy and efficient

      I had to move from Belgium to New Zealand. The process to send packages across the world was very easy and efficient. The Seven Seas team provided a very detailed guide on every step of the way.

      The tracking of the parcel was also easy from the website.

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 23%37 reviews

    • The warehouse staff were friendly, collaborative and followed our instructions perfectly.

      5.0 Prosper To Aug 13, 2026

      Read full review Hide full review

      Hong Kong to France Medium MoveCube

      We used Seven Seas Worldwide’s MoveCube service to move our belongings from Hong Kong to France, and we were impressed. The self service quotation process was straightforward, and there was no aggressive follow-up from sales staff after the estimate, which was refreshing.

      I highly recommend this service for people comfortable managing the packing themselves. Collection in Hong Kong was only available on certain days of the week, which did not fit our schedule, so we arranged for a mover to deliver the items to Seven Seas’ warehouse for loading.

      We were particular about how everything was packed into the MoveCube. Using 3D software, we created a layout to maximise every inch of space, including the area up to the top. The warehouse staff were friendly, collaborative and followed our instructions perfectly. This made a stressful part of the move much easier.

      The Cube arrived in Europe within the estimated timeframe. We stored it for several months while deciding on our final destination. The storage fee is slightly expensive, but dispatching the Cube to our final address was smooth. Overall, Seven Seas is an excellent value solution for a hands-on international move.

    • the boxes arrived in prime condition

      2.0 Madiha Yunus Aug 07, 2026

      Read full review Hide full review

      Very late time frames and terrible Canadian customer service

      They promise delivery of 100-120 days but my deliveries took 150-180 days on average from the time they collected my boxes to the time that they delivered. There was also a delivery mishap at the destination (Canada) and the customer service from their end was horrendous. They get 2 stars instead of 1 only because the boxes arrived in prime condition.

    • In Germany the Container arrived a few days earlier and all was intact.

      5.0 Thomas Weissleder Aug 05, 2026

      Read full review Hide full review

      Client Service efficiency

      We moved from South Africa to Germany.

      The Container arrived at our home exactly as planed even a little longer than advised so packing was easy.

      In Germany the Container arrived a few days earlier and all was intact.

      A smooth and perfect move at a very reasonable rate.

  • Some reviewers reported late deliveries or missed delivery windows. 22%35 reviews

    • no driver arrived and I had to personally drop off the suitcases at their depot

      4.0 Napoleon Ernesto Rivera Z Aug 02, 2026

      Read full review Hide full review

      Charged for a collection service I had to perform myself

      Seven Seas delivers on what is established regarding transit times and international shipping terms. However, my quote included door-to-door service with home collection in Australia, but no driver arrived and I had to personally drop off the suitcases at their depot. Despite saving them the fuel and labor for the origin pickup, no discount or refund was provided for the unfulfilled service. They meet their commitments overall, but this issue in origin was very disappointing.

    • It did not arrive on the day I was told it would

      3.0 Chris Conway Jul 31, 2026

      Read full review Hide full review

      Smooth and Easy EXCEPT delivery

      Everything was very smooth and easy UNTIL the goods arrived in Vancouver. No brokerage service by Seven Seas and no option to use another broker so, with very little notice, I had to drop everything, travel for 2 days + pay over $1000 hotel and airfares just to get the release documents stamped in person (took 15 minutes). Poor communication and tracking made final delivery difficult. It did not arrive on the day I was told it would and then nobody knew where it was or when it would be delivered. I got 15 minutes notice from the truck driver and had to make last minute urgent arrangements in middle of work day to meet him. Everything arrived safely so that's the main thing but customer service and info was very poor in the end. They don't really seem to care how much it messes you around or make any real effort to resolve the problems they create. I was initially impressed but not so much in the end.

    • they should have taken 3 months but took 4 months

      5.0 Sara Hope Jun 02, 2026

      Read full review Hide full review

      Uk to Australia

      We used seven seas last year to move our prize possessions over to Australia, the guys that collected them in the UK were professional, friendly and helpful, our items arrived in Australia in perfect condition, slight delay arriving, they should have taken 3 months but took 4 months, but no dramas would highly recommend and would definitely use again.

  • Some reviewers reported denied or ignored damage claims and unhelpful after-move support. 22%35 reviews

    • Then I was told because I didn't opt for insurance nothing would be done.

      1.0 Amy Wright Sep 15, 2024

      Read full review Hide full review

      Scammers in flip-flops

      I recently used 7 Seas in China to move my stuff from Qingdao to Shenzhen.

      They charged a lot more than local companies, but since they claim to be 'international' with international high quality standards I opted for them.

      Upon delivery in Shenzhen, 2 of the 3 workers wore flip flops. They then proceeded to place my 1.8m cherry oak credenza on a trolley instead of lifting it, which is what should have been done. The trolley was dragged along a bumpy path to the lift area. During this time friction was caused and my credenza was damaged and now has a massive scorched dent in it.

      When complaining, I was given all sorts of excuses how it couldn't have been them, when it clearly was caused due to their negligence.

      Then I was told because I didn't opt for insurance nothing would be done.

      This is a disgrace. I just paid 1300 pound to move a relatively small amount of furniture. Why should I need insurance? Insurance is for freight incase it sinks in the ocean. If you can't deliver the furniture without damaging it for 1300 pounds then you can't do the job you claim you can do and you are simply scammers. Thieves.

      All I can take from this is 7 Seas are scammers. Unless you pay…

    • I lost £1000s worth of gear, including bits that had sentimental value- I received no sorry and a tiny payout that won't even cover a new board.

      1.0 Sophie Peckett Aug 28, 2024

      Read full review Hide full review

      'Lost' my items

      I shipped a snowboard bag along with a small, plain box from Canada to the UK. The non-descript box made it safely, but my 6ft, floral snow board bag filled with years worth of expensive gear, including 3 boards, mysteriously went missing. NO efforts made to trave the bag, NO explanation given and NO attempts to contact the police, as it was clearly stolen. I lost £1000s worth of gear, including bits that had sentimental value- I received no sorry and a tiny payout that won't even cover a new board. AVOID

    • not even honoring the insurance to pay for the damages

      1.0 Don Wo Oct 17, 2023

      Read full review Hide full review

      Premium Insurance doesn't actually pay for damages

      I thought all shipping options may not be great to begin with, but with Seven Seas not even honoring the insurance to pay for the damages, this represents a new low.

      My order / route: Shipped personal articles from Asia to USA for family relocation

      - INSURANCE: even PREMIUM insurance option does NOT actually pay for the damages unless Seven Seas are shown clear damages to the outer boxes, even when all boxes are marked FRAGILE but was clearly thrown around causing said damages. I wrapped a wooden box with a blanket and packing materials to put inside the cardboard shipping box, and the wooden box inside still fell apart, and they won't pay for this. CONSTRUCTIVE FEEDBACK: Should not provide Premium Insurance as an option if it’s not Premium.

      - DEALING WITH DAMAGES: somewhat expected with so many different handlers in between, boxes aren’t handled with care and we ended up with some broken glasses etc. CONSTRUCTIVE FEEDBACK: Seven Seas should select intermediaries more carefully.

      - SHIPPING TIME: more than DOUBLED TRANSIT TIME, with the quotation states 37-45 days for transit, when in reality exactly 80 calendar days from pickup date to delivery of all boxes; that’s over 200%…

  • Some reviewers reported issues with storage handling or truck equipment. 4%7 reviews

    • They imported my stuff to Belgium (EU) for storage instead

      1.0 Enrico Varano Oct 31, 2023

      Read full review Hide full review

      They LIE and are simply DISHONEST

      It's simple: they LIE and are simply DISHONEST. Here are a few reasons:

      I added UPDATES following their reply to my review on Trustpilot (see 2nd APPENDIX)

      1) UNETHICAL BUSINESS PRACTICE - I booked a shipment from the UK to Switzerland. They imported my stuff to Belgium (EU) for storage instead, so now I have to pay import duty ON MY OWN STUFF to get it to Switzerland (because the 2-year grace period has now expired). I found an easy solution: they could just ship my stuff the my parents' in France. They quoted me 1203.99 EUR to change the delivery address. For context, that's the same as the original shipping from the UK to Switzerland. They outsource final delivery from Antwerp to the final destination to UPS (by their own admission) so the price for them to ship to me in Zurich or to Lyon is equal or close to equal. Changing the address that a 3rd party shipping provider will be forwarding to is an admin or service task and should be billed as such. They are unethical, unfair, and dishonest.

      UPDATE: I have now given up on all this and requested my stuff to be delivered to Zurich as planned but was told my stuff isn't ready for shipping yet, despite having passed customs and…

    • forced to put my boxes to their storage and started topping fee without my agreement.

      1.0 Vivian Ts Mar 20, 2021

      Read full review Hide full review

      Hold my boxes over 1 yea 8 months and threaten to dispose & sell them

      THEY DON"T EVEN WORTH ANY STAR! RUN from this company

      My cargo was hired on 23 July, 2019 to ship a small cube with boxes from Singapore to New York. The total bill was SGD$1259 and I paid $300 upfront. They collected my boxes then refused to ship due to my previous visa's remaining days was shorter than their request. They soon forced to put my boxes to their storage and started topping fee without my agreement. The bill ran up insanely to SGD3254.53. In between I explained my visa situation with pending proof from USCIS and attorney. I told them should just ship so the result should come out when it arrives to within their request dates, but the application dragged 10 months til last June, which was unexpected and out of my hands. After 1 year and 8 months now, they're still holding the boxes even my new visa has already passed and issued. I have over months of emails back and forth with them to explain my visa or financial situation and asked them to honoured the contract, but they refuse to ship still. They even threaten to dispose and sell my belongs with record of emails from their manger. I have all emails of conversations that are considered black and white for courts…

    • We had to match their scheduling, however inconvenient, or pay storage charges.

      2.0 David D Richard Mar 01, 2024

      Read full review Hide full review

      Unfortunate documentation process

      I wish I could rate Seven Seas on simply moving things from one place to another. Our move to the US from Australia went fine logistically. And their drivers were helpful with a bit of incentive. However, their system for entering documentation for the shipment drove everyone involved crazy. Their system was counter-intuitive and did not seem to have been updated in decades. And the customer service seemed to vary from mediocre to exasperating. The amount of time it took for documentation of our four shipments ended up being exorbitantly long, and I regularly felt like shooting myself in the head at their failure to address issues we brought to their attention. Also, there was no scheduling flexibility at either end of the shipment. We had to match their scheduling, however inconvenient, or pay storage charges. I've designed computer systems, including with extensive data entry. Theirs is very poor and could use a big upgrade!

Review summary

Write a Review
5
4
3
2
1
3.2
161 reviews

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

Photos from reviews

Reviews

Doug Parry
Jul 31, 2026
International move from Stellenbosch, Western Cape to Amsterdam, North Holland

Moving goods from South Africa to The Netherlands

Seven Seas provided a great service. Fast, efficient, and ahead of schedule. Boxes were clean, the packing and loading team were great and friendly. The pricing was good. Everything arrived in good order.

I would definitely (and have already) recommended the service to others. Best value movers that I know of!

Move size: 2 Bedroom Home Service cost: 34000ZAR

Share
Official company response

Thank you Doug for using our MoveCube service for your international service to the Netherlands from the United Kingdom, we are really pleased that would could assist you with your relocation and that you have liked our service and support during the moving process.

Regards, Seven Seas Worldwide

Yulia Krismon
Aug 06, 2026
International move from , BEG to Auckland, Auckland

Easy and efficient

I had to move from Belgium to New Zealand. The process to send packages across the world was very easy and efficient. The Seven Seas team provided a very detailed guide on every step of the way.

The tracking of the parcel was also easy from the website.

Move size: Partial Move Service cost: $2000

Share
Official company response

Thank you Yulia for using our Boxes and Baggage service by sea to move your possessions around the world with us, we are really happy that you have liked our service and support during your move.

Regards, Seven Seas Worldwide

Barbara Thomas
Jun 02, 2026
International move from Basingstoke, Hampshire to Benoni, Gauteng

To and from the UK

I moved to UK in 2023 and returned in 2025. Both times, I had excellent communication with Seven Seas and I received my Cubes in great condition, perfectly on time! I would highly recommend them!xxxxx

Move size: Partial Move Service cost: £1600

Share
Thumbnail photo by Barbara Thomas of Seven Seas Worldwide Second thumbnail photo by Barbara Thomas of Seven Seas Worldwide
Official company response

Thank you Barbara, we are really pleased that we could assist you with your move using our MoveCube service. Its great to know that you liked our service and support.

Regards, Seven Seas Worldwide

Paul Tate
Jun 02, 2026
International move from Oxford, Oxfordshire to Perth, WA

Uk to Oz shipments twice in 5 years

Seven Seas helped me to relocate my house hold equipment from Oxford to Perth in Australia.

The first time in 2018 and again with more furniture after a house sale in 2024.

I am planning to use them again soon, to move equipment to a new house being built in Thailand.

Keep up the good work ??

Move size: Partial Move Service cost: £3000

Share
Official company response

Thank you Paul for using our again using our MoveCube service for your international move to Australia, we are really pleased that we have been able to assist on these occasions and hope to help you again with your latest move.

Regards, Seven Seas Worldwide

Annmarie Tunstall
Jun 02, 2026
International move from Liverpool, Merseyside to , QC

Move cube

The service from start to finish was excellent. Great communication, transparent pricing and even arrived early and was delivered to a storage unit near my home address. Excellent overall would recommend or use again if needed.

Move size: Partial Move Service cost: £1680

Share
Official company response

Thank you Annmarie for using our MoveCube service for your international relocation to Australia from the UK, we are super happy that we could help you with your move.

Regards, Seven Seas Worldwid

Paul Colum
Jun 02, 2026
International move from Craigavon, County Armagh to Perth, WA

Smooth sailing

I ordered a 7 seas large move cube from Northern Ireland to Perth Australia, a van came to my front door to load the items into the movec cube seamlessly. The shipping estimates were on time and when my items arrived in Perth they were undamaged. Excellent service.

Move size: Studio flat Service cost: £5000

Share
Official company response

Thank you Paul for using our MoveCube service for your international move to Australia from Northern Ireland, we are really pleased that you have liked our service and our team's support during your move.

Regards, Seven Seas Worldwide

Htet Paing Oo
Jun 03, 2026
International move from Bury St Edmunds, Suffolk to Mandurah, WA

Great service

Cannot find a fault with their service. Website is great, phone calls are responsive and fast, collection is on time and safe!!

We were taken through the journey smoothly and it was an amazing experience.

Move size: 4 Bedroom Home Service cost: £2000

Share
Official company response

Thank you Htet Paing Oo for using our MoveCube service for your international move to Australia from the United Kingdom, we are really thrilled that you have liked our service and support.

Regards, Seven Seas Worldwide

Aisha Ghaus
Jun 05, 2026
International move from Paisley, Renfrewshire to Melbourne, VIC

Seamless experience

I was very apprehensive about moving my belongings from Scotland to Australia but I had no need to be with Seven Seas. I received excellent service from beginning to end and my belongings made it to Melbourne on schedule and in perfect condition. I would happily recommend Seven Seas to anyone making an international move.

Move size: Partial Move Service cost: £800

Share
Official company response

Thank you Aisha for using our Boxes and Baggage service by sea to move your boxes of personal effects to Australia, we are really happy that we could allay your concerns and make the moving process less stressful, it is one of our goals with every shipment of personal effects.

Regards, Seven Seas Worldwide

Kiran Kumar Pk
Jun 07, 2026
International move from Nottingham, Nottinghamshire to Newcastle, NSW

On Time & Intact

Would recommend to anyone moving from UK to Australia , it was super easy online, customer service was great, reached on time in Australia from UK , everything was intact just as we had packed it in the UK , they are the best ! Just go for seven seas whenever you are moving countries !

Move size: Partial Move Service cost: £2000

Share
Official company response

Thank you Kiran for using our Boxes and Baggage service by sea to move your boxes of personal effects to Australia from the United Kingdom, its great to hear what you liked about our service and support.

Regards, Seven Seas Worldwide

Tiana Gn
Jun 09, 2026
International move from , Greater London to Orange, NSW

International move

Everything was easy - delivery of boxes, pick up of items, shipping and delivery on the other end. I was kept up to date as my items moved half way across the world. Delivery was smooth and everything was in tact. Pricing seemed fair and competitive. I chose to ship with this company as they had good reviews.

Move size: 1 Bedroom Flat Service cost: £2000

Share
Official company response

Thank you Tiana for using our international shipping service for your move overseas to Australia from the United Kingdom, we are so happy that we could assist you with moving your belongings.

Regards, Seven Seas Worldwide

Adam Griffin
Jun 09, 2026
International move from , CN to , UK

China to UK Shipping

I have used Seven Seas several times over many years and the service has always been excellent. Clear communication and excellent customer service both via email and WeChat. We have never had any complications or issues and I would not hesitate to use the service any time I need to ship internationally.

Move size: 3 Bedroom Home Service cost: £2000

Share
Official company response

Thank you Adam for using our MoveCube service for your international move to the United Kingdom from China, we are extremely happy that we have been able assist you again with your overseas moves.

Regards, Seven Seas Worldwide

Wynne Chong
Jun 09, 2026
International move from Altrincham, Greater Manchester to Dromana, VIC

Excellent service

Used Seven Seas for our move from UK to Australia in May 2025. Was fully informed of the collection, shipping, customs and delivery progress from start to finish. All items arrived safely with no complications or issues. Excellent and clear customer service received when I wanted to add the delivery address.

Move size: 2 Bedroom Home Service cost: £987

Share
Official company response

Thank you Wynne for using our Boxes and Baggage service by sea to move your shipment of boxes to Australia to the United Kingdom, we are very glad that we could help with your move overseas and that you liked our service and support during the move.

Regards, Seven Seas Worldwide

Glendon Lai
Jun 11, 2026
International move from London, Greater London to , HK

Excellent

Boxes were shipped from London to Hong Kong on time, and straight to to door in perfect condition. Process was clear and simple, boxes, tape, labelling markers provided. I will definitely use this again.

Move size: 2 Bedroom Home Service cost: £352

Share
Official company response

Thank you Glendon for using our Boxes and Baggage service by sea to Hong Kong from the UK, we are really glad we could help and that you are happy with our service.

Regards, Seven Seas Worldwide

Chin Siew Cheng
Apr 28, 2026
International move from San Kamphaeng, Chiang Mai Province to , SG

Moving from Chiang Mai to Singapore

Processing was smooth. Very organised. Affordable as well. Although I haven’t received my boxes at Singapore because they only pick up 30 March, first of half process was great. Hopefully will receive all in good conditions.

Move size: Partial Move Service cost: 16500THB

Share
Official company response

Thank you Chin Siew Cheng for choosing our Boxes and Baggage service by sea to move your boxes of belongings to Singapore from Thailand, we are really pleased that you have liked our service and support and will work to have your shipment delivered back to you at your address in Singapore.

Regards, Seven Seas Worldwide

John Million
Apr 29, 2026
International move from London, Greater London to Melbourne, VIC

Moving to Australia

The process could not have been simpler from quotation to delivery of boxes and packing materials, through to final collection. The entire process is supported by an excellent online system and a very helpful customer contact service.

We have used Seven Seas previously and would not consider other companies given their excellent service.

Move size: Partial Move Service cost: £200

Share
Official company response

Thank you John for using our Boxes and Baggage service by sea to move your personal effects to Australia, we are really happy that you have liked our service and our team's support during the process.

Regards, Seven Seas Worldwide

Lucas Huggins
May 03, 2026
International move from Melbourne, VIC to London, Greater London

Moving from Aus to UK

My partner and I recently moved from Australia to the UK moving our belongings with Seven Seas. They have been very convenient to use as they've always been easy to get in contact with over the phone they delivered our removal boxes promptly and they collected them within the arranged time too. I have no complaints!

Move size: 2 Bedroom Home Service cost: $660

Share
Official company response

Thank you Lucas for choosing our Boxes and Baggage service by sea to move your boxes and bags of your personal belongings to the United Kingdom from Australia, we so glad we could help and its great to hear how you have liked our service.

Regards, Seven Seas Worldwide

Will Hayman
May 12, 2026
International move from Exeter, Devon to Byron Bay, NSW

Excellent service and pricing

Highly recommended. The booking process was smooth, quoting was competitive and great service. My boxes were easy to track as they shipped from the UK to Australia, arriving in perfect condition. The customer service was excellent with knowledgeable staff able to answer my questions.

Move size: Partial Move Service cost: £684

Share
Official company response

Thank you Will for using our Boxes and Baggage service by sea to move your boxes to Australia from the United Kingdom, we are really thrilled that you have liked our service and support during your move.

Regards, Seven Seas Worldwide

David Smith
May 22, 2017
International move from , UK to , GRE

Stay away, deadful performance and terrible customer service.

The big thing you worry about when sending all your possessions off with some man in a van is whether you'll ever see them again, and whether they'll be damaged on the way.

With Seven Seas you don't have to worry about this! They'll most likely never even show up to collect from you in the first place (but they'll make sure to charge you regardless).

From shocking customer service, rude and unpleasant staff, misleading websites and hidden charges, Seven Seas has everything you could want in a moving company.

Seven Seas is never wrong! It is always the customers fault when things don't work out. And they'll add extra charges for everything they have to fix for their stupid customers.

Of course, Seven Seas staff are very busy (writing excellent reviews for themselves) and can't be expected to answer questions or explain how anything works. They'll promise you everything when you call to book, but don't forget to pay attention to the small print (hidden in size 0 font on an invisible page on their website) that explains all their extra charges they'll add on when they forget to collect your boxes, or decide that everything must be repacked.

Move size: Partial Move Service cost: $200

Share
Official company response

Hello, we would like to remind you and everyone reading your review that Seven Seas Worldwide have spent over twenty years working hard to perfect a reliable, affordable and secure relocation service. If you would like us to investigate your case further, please provide your job reference number. Thank you.

Anthony
May 31, 2017
International move from , ZA to Auckland, Auckland

Be very wary using this company as their staff steal and they use every excuse not to deal with the.

As other reviewers have mentioned if Seven Seas paid as much attention to customer complaints as to the amount of online rave reviews they post about themselves they probably wouldn't have such bad service.

We have used this company a few times when travelling between countries but the last time their staff had the audacity to go through our boxes and STEAL whatever they liked. When we reported this matter as well as broken items to customer services their response was dismissive even though we had taken extra insurance on our belongings.

Their response is that because the items were stolen in transit, they don't know who stole them so we are not covered. If you do take the extra paid insurance it only covers you for non-delivery of the entire box and not for when their staff STEAL your belongings.
They have no intention of sorting out this issue as they know there is nothing you can do!

Please be aware of them and check your different options when sending your stuff home! Terrible experience and shocking how they can get away with theft with no repercussions!

Move size: 2 Bedroom Home Service cost: $1300

Share
Official company response

Dear Anthony,

Your shipment arrived within the transit time you were quoted.

We conducted a thorough investigation in both our South Africa operations and our New Zealand operations and found no evidence that your shipment had been tampered with by anyone.

You had taken out Basic Insurance which, as you say, covers you for the loss of the entire shipment or boxes and bags within. However, your claim listed contents that were not listed on your insurance inventory.

We are sorry we could not assist you.

Regards,
Seven Seas Worldwide.

Janette
Dec 23, 2017
International move from Melbourne, VIC to , NOR

I sent 5 suitcases from Australia to Norway.

I sent my stuff from Australia to Norway after moving back to my home country. This company is not trust worthy at all.
I paid what I was suppose to pay when I booked the shipment. But after they had picked up my stuff, they order me to pay much more then what the agreement was in the first place. The value of my stuff was not worth the price of the shipment they were asking for. I only had cloths and shoes and few books. They asked me to pay total of 4400 AUD for my stuff. This is really ridiculous because I used exactly the same company to ship my stuff to Australia. At that time I payed 2000 AUD and I had MORE stuff. This company is a scam. I got my lawyer to deal with them as they kept ignoring the agreement over and over. Please DONT USE THIS COMPANY! They were sooo nice in the beginning but as soon as they oick up your stuff, then they keep asking for more money for you to get your stuff back. STAY AWAY FROM THEM!

Move size: Studio flat Service cost: $4400

Share
Official company response

Dear Janette,

You shipped 6 boxes and bags from Cairns, Australia to Oslo, Norway. The shipment arrived on time and in good condition.

The charges you mention were on the quote you would have received from us and these were explained to you when you called us. You used our service to send 2 bags by air from Hungary to Australia in 2016. We are sorry that you were unhappy with our service but all our charges are as they were quoted to you when you first ordered.

Regards,
Seven Seas Worldwide.

Allen Putzig
Aug 03, 2018
International move from Watertown, MA to , UK

Avoid.

The quote was for less than half the final price. It went up significantly prior to sending it the items, then they claimed the items were larger than agreed (they were suitcases of clothes so not a rigid container so I couldn’t prove otherwise) and jacked the price an unreasonable amount more. Took longer than the maximum end of the estimated range as well. Would never use them again.

Move size: Partial Move Service cost: $750

Share
Official company response

Dear Allen,

We cannot trace you as our customer under the name that you have given so regrettably we are unable to investigate the exact details of the shipment to which you refer.

However we can advise that a quotation is generated from the exact information provided to us regarding the number and size of items to be transported. If the dimensions of the items actually collected from your origin residence then differ from those on the quotation, this will indeed lead to the transportation cost changing.

A shipment can only be dispatched once we have validated the documents that are required to be completed and we have received payment for the service. Once this is done your shipment is immediately dispatched and will be completed within the quoted transit time.

Regards,
Seven Seas Worldwide.

Phoebe
Dec 22, 2016
International move from , HK to , FL

All my stuff were damaged and dented.

This is the worst nightmare ever. We have shipped a lot of big boxes with this company. When they came picked up the boxes, the boxes were in perfect condition. And I had packed all my stuff very nicely and protectively with ton of bubble wraps, padding, boxes inside boxes. But when the boxes were delivered to my place in the U.S., they were all completed crushed and torn open. All the stuff inside were damaged and dented even tho I had put a bunch of bubble wraps around them. The condition were unacceptable. And some of my stuff were lost because there were huge holes and openings on the boxes. I had no idea what they had done to my boxes? why the boxes were torn like that?

I am so disappointed. I spent so much money on the move and now all my stuff are ruined. My worst decision ever to have gone with Seven Seas Worldwide rather than other companies I have used before.

Service cost: $1400

Share
Official company response

Dear Phoebe,

You booked our sea service from Hong Kong to Florida, USA.

We have unable to progress any claim as you do not reply to any of our inquires to you.

Regards, Seven Seas Worldwide.

Freda
Aug 13, 2016
International move from , CN to , UK

D not use Sevenseas Worldwide!!

I had ordered a shipping service to China on 9th August. After I have paid the deposit, I was then informed of extra charges of 442 yuan/£45 in China. I received the e-mails and waited at home. No boxes arrived. I called the call center several times. The service was shoddy and unreliable. The staff at the call centre does not really care, and kept blaming the customer. Finally speaking with a supervisor, he said to me that I have to pick the goods in person in China. Since I cannot do it therefore there is no need to send the boxes to me anyway. The deposit is un-refundable. Again he finger-pointed the customer. At the end, he put down the phone rudely.
If I could rate the service to zero, I would.
What a poor, unreliable and pathetic service that I would never recommend to anybody. Be careful.

Service cost: £200

Share
Official company response

Dear Freda,

We have investigated all job under the name "Freda", shipping from China to the United Kingdom. We have also investigated all jobs book in or around August 9, 2016 from China to the United Kingdom and neither search has revealed a job which fits the description you have provided.

Unless the job was booked under another person's name we have doubts that you have actually used our services. Please provide a Job Number so we can assist you in your claim.

Regards, Seven Seas Worldwide.

Calum Murdoch
Oct 27, 2017
International move from Sydney, NSW to , UK

I would NOT recommend this company!!

I sent a box from Australia (Sydney) to the U.K (Glasgow). It was a very bad decision to use this company as the package was not actually sent to the address I had requested. I told them how important this box was and that I needed it ASAP.

I called them after the supposed delivery date to find out where my box was. They said it was stuck at border control and they would get the box to me as quickly as possible as I had my kilt for a wedding in the box. After waiting and not being able to wear my clothes for the wedding (having to rent one and pay for it), I called them back.

My box had in fact been in Glasgow for two weeks but the automatic system had not worked and I had not been notified!! At this point I was very unhappy and annoyed at what had happened. This is exactly what I paid the company for but yet they had not delivered on promises. The only reason I found out the box was in Glasgow was due to the fact that I had called them.

I eventually got the box delivered to my house, (after having to lift the box up my stairs and it being in very bad condition).

The company failed to do what I had paid them to do. Deliver a box from A to B so I contacted them to make a complaint and ask for some sort of compensation. I was rudely told that I was not entitled to anything. Very poor service for the money I paid.

Move size: Partial Move Service cost: $250

Share
Official company response

Dear Calum,

Your shipment arrived at our depot in Glasgow but we failed to contact you and it remained undelivered until you contacted us. Please accept our apologies for this delay.

The shipment still arrived within the quoted time frame. You used your own box and we can therefore not comment on its strength and quality, we always recommend that our boxes, which are free for our Baggage Worldwide service, be used to ensure there are no issues.

Regards, Seven Seas Worldwide.

Nicole Davies
Jun 18, 2018
International move from , HK to , UK

Do Not Use This Company.

We moved from HK to UK in August 2017, after numerous disasters with Seven Seas Worldwide we received our shipping on 5th June 2018. Multiple items missing and multiple items in our boxes which are not ours.

Here's a rundown of everything from start to finish.

My husband arranged the shipping with HK office with Adzim. We wanted to pay by bank transfer, which Adzim advised yes we could. She delayed giving bank details until day of collection where she changed her story to "cannot do bank transfer. Leave the full cash balance with your boxes for shipping." Ludicrous I know. But with my husband leaving that day he felt this was his only option. He trusted Seven Seas Worldwide. I know he should not have done this and he knows too. But he did. He left $3000HKD cash in an envelope with the shipping papers on top of one of the boxes.

September 2017 (we're now in UK) we receive an email advising we have not paid our balance so our shipping is still in HK. My husband called HK office, not surprisingly they have no recollection of such a conversation. Call UK office, they will investigate. No option but to pay again. Pay £276GBP via credit card.

Receive our shipping 5th June 2018. Notice lots of items of baby clothing which are not ours. Notice we have a lot of big items missing. These include;
Kids scooter and helmet 
Kids plastic table
3 designer coats
Large toy car carrier filled with cars 
Bubble mower
Shapes for VTech shape sorter toy 
Etc..etc..

Husband called company. Not much help. "Take pics of stuff you have which is not yours and list items which are missing." 

All in they have "lost" more than £1000GBP of our belongings and they being no help.

Been in contact with UK Tranding Standards and HK Consumer Council.

Cautionary tale. 

Avoid this company if you can.

Move size: Partial Move Service cost: £300

Share
Official company response

Dear Nicole,

You were shipping 8 boxes from Hong Kong to the United Kingdom.

We have reviewed the notes on your account and recordings of your calls with our Business Centre Advisors.

Our worldwide policy is that the driver is never paid cash; this is to safeguard the driver from mugging or the vehicle being broken into whilst the driver is away delivering or collecting shipments. We can also not guarantee that it will be our driver, there may be an accident or breakdowns which delay our driver and in such instances, to minimise delay, we draft in a contractor to cover.

When you told us what you had done during one of your calls with our Advisor, they asked you when you were told to leave cash and by whom but you were unclear. You instead said “the landlord had probably redirected the cash”.

We are mystified where the amount of HK$3000 as the final amount to pay. The Advisor would not have been able to provide you with an exact figure to pay for Shipping and Transportation charge. Your shipment is not invoiced until after the collection; to confirm how many boxes there were to be sent, confirm the destination address and what insurance you wanted on your shipment. Since you decided not to take insurance you may have thought to use the value of your quote for shipping 8 large boxes which is HK$3,295 but you paid a deposit of HK$700 which would have left HK$2,595.

You were, by your own admission not present when your shipment was collected by our driver, we therefore cannot confirm what happened prior to our arrival. Your shipment was held at our Hong Kong Hub until payment was received then shipped to the UK where it remained within our secure storage unit at our main hub outside London. It was then repositioned to our Glasgow depot, where it was again held in a secure environment, before being delivered to you by our driver. Your shipment was signed for as in good order.

Regards, Seven Seas Worldwide.

Not showing 40 filtered reviews.

These reviews are the subjective opinions of RemovalReviews members and not of RemovalReviews itself.

Call now for a cost estimate
0808 501 2789
Available 24/7
Call now for a cost estimate
0808 501 2789
Available 24/7

Moving essentials

Britain's moving guide: cutting removal costs

How to save big on your upcoming domestic move.

How to compare removal firms

Your guide on researching your company for a smoother house move.

How to pack for a house move

Easy moving tips on packing a house for moving efficiently.

Cost of moving a house

A complete breakdown of all removal costs when moving home.

About Seven Seas Worldwide

3.2 from 161 reviews · Ashford removals

Ashford,Kent Map
Explore more Kent removals
See more moving companies in Ashford

Seven Seas Worldwide has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Hythe Rd, Ashford, but removals usually cover a much larger area.

Company Notes

Seven Seas Worldwide Shipping services help you move excess baggage, personal belongings and household furniture all over the world at an affordable price. Whether you’ve packed one suitcase too many for a holiday or moving abroad for good, we can be there with you from A to B and door-to-door, via our own global shipping network. Ask about our fantastic MoveCube® for the easy, stress-free way to get your household across the globe.

Is Seven Seas Worldwide a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of Seven Seas Worldwide here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Seven Seas Worldwide here.

How to check if Seven Seas Worldwide is trustworthy?

For extra peace of mind when hiring Seven Seas Worldwide you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Seven Seas Worldwide cost for international moves?

From 189 reviews of people moving from one country to another, we concluded that the market average costs are around £2026 when moving internationally.

For Seven Seas Worldwide, we estimate that their average country to country moving costs will be around £943, based on 61 international moving reviews.

This could mean that country to country moving services costs of Seven Seas Worldwide is cheaper with about 53% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Seven Seas Worldwide. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Other removal companies nearby

Sunrise Movers UK

(3)
Reviewed Aug 19, 2014 by Maddie (1 stars)
Based in Dartford, Kent

"I paid the 50 deposit only to find out they had taken the full amount of £550 the same day. I cancelled their services after reading poor reviews and was confident that our money would be returned as their Ts&Cs stated that any cancellation before..."

Saint Georges European

(1)
Reviewed Apr 18, 2018 by Laura Walters (5 stars)
Based in Kent

"Saint Georges European were commissioned by Pearson Home Moving to undertake my home move from Birmingham to the South of France, March 2018. Saint Georges European turned up on the 17th March and completed the job without any problems. We had ..."

Express Removals International

(6)
Reviewed Nov 27, 2013 by Hugh Devlin (2 stars)
Based in Kent

"They initially turned up with a truck that was too small and with insufficient boxes and wrapping. As the day went on more staff turned up and the final pallet was done in a rush without any regard for my belongings. (they even packed my suitcase,..."

Community testimonials, ratings and consumer reports on Seven Seas Worldwide - a professional company located in Hythe Rd, Ashford. Discover Ashford, Kent moving companies.

*RemovalReviews may not be affiliated with Seven Seas Worldwide and the estimates may be provided from other professional removals in our network.

Do you need help with your upcoming move? Call now 0808 501 2789 0808 501 2789
Get a free quote and moving consultation. We are available 24/7.
Find Movers
Get a Quote
Click to call 0808 501 2789*

*At RemovalReviews we will connect you with a professional moving company. Please note that we may not be affiliated with Seven Seas Worldwide and you may be speaking with another licensed provider.

Best removals nearby