MoveCorp

The collection was on time and with a four man crew full packing service and loaded the same day with great care.
The delivery was arranged at a time to suit both Movecorp and my self and went without a hitch Jason and Jason worked very well together and the job was done in no time.
I would highly recommend Movecorp for any international removal,
With a special thank you to Emma Tennant who has been on hand over the last year to help with any questions and change removal dates on many occasions due to our buyer messing us about!
To sum up I don't think anyone else could have done it better.

Service cost: £4000

Extremely poor service. Not only inexcusable delays due to poor vehicle fleet with no immediate replacements but also losing items (expensive and pretty big ones).

A good idea is to insure all your items, but not with them. They will apply the contract until its last consequence with no mercy or consideration for the client. So if you do not insure the items you might get 40 GBPs per item if so. In my case still nothing and still waiting for feedback on where my items are, not even have been classified as lost after a month of its delivery.

Very fast by collecting your money, one of their clauses in the contract explains that they are not liable for delays (no matter the length of them or the cause of them) so the customer gets no guarantee on when the items will arrive. At all. Even on agreed dates when they do not show up they are still covered and will not give any of your money back.

They will also challenge you by phone and argue.

I hope that if you are reading this is not because you are already experiencing something similar. You can try also the removals ombudsman service. In my case and due to this kind of contract signed they could not do anything being the court the only possible mechanism to claim what is yours. And with no guarantee for winning it.

Just think a little bit about the bad reviews you see online against the five star reviews and take your own decision. It is cheap for a reason.

Service cost: £700

I would like to say that my family miss England but that would be a lie. Australia is out of this world and we would like to thank you and everyone on your staff for how effortlessly and perfectly the move was handled. Our items were carefully wrapped and handled and arrived without any damage. All the communication was clear, complete and timely as was the correspondence. Phone calls were polite and professional and everyone we dealt with were wonderful. We would recommend you to anyone wanting a great move carried out at a fair and realistic price, other companies who did not get our business take note.

Service cost: £3450

The men were brilliant!  The office administration was very efficient.  However the communication within the company was not good.  We live in an isolated area of France where Sat Nav is a hindrance rather than a help.  We offered detailed access instructions but the office were not interested.  The men, as I anticipated, found themselves on a one track road but luckily rang us and managed to reverse before they got completely stuck.  My delivery included a small but reasonably heavy upright piano.  At the Durham end Ed, Fraizer and Jamie were swift and efficient but found getting the piano out of the house onto the lorry extremely difficult.  There was no ramp nor trolley.  I asked for there to be a ramp at the France end.  The men at Durham promised to inform the office. At the France end, the delivery was late because the office had failed to consider an annual bank holiday. The men had no ramp nor had they been informed that it was a first floor delivery. Richard and Stuart, along with my husband, strained themselves to the limit to get the piano up the steps to the first floor. I have been assured that if my load is under the volume paid for (which I am almost certain it is) I will be refunded the balance. Would I recommend the company?  Yes, but if there are exceptional circumstances, I suggest that you be extremely assertive with the office as regards detailed instructions.

Service cost: £1092

Two years ago I had Movecorp move my household items from Keswick, Cumbria, England to Bellingham, Washington, USA
The movers showed up at the house in Keswick hours late, and with no container just two unmarked small covered trucks. I had done most of the packing myself. They sent me upstairs to continue packing while they moved boxes from downstairs into the two unmarked trucks. I now know they were stealing as they went. I now believe the trucks were taken to another location where thousans of pounds worth of items, family heirlooms, brand new clothing, and other items were stolen. I have contacted the company many, many times, and they never respond. When the container arrived in Bellingham, it was poorly packed, and I could tell immediately, that things were missing, boxes in the container had toppled and fallen over, and the men who unpacked remarked on the poor packing, and told me to contact the Movecorp in England. This company is run by thieves. I am heart-broken to have items of sentimental value stolen by these criminals. It took my life-savings to pay for the move, many items had been purchased for use during my retirement, I cannot afford to replace them. UNDER NO CIRCUMSTANCES USE THIS COMPANY THEY ARE TOTAL CRIMINALS. This experience was so traumatic to me that I have been emotionally traumatized for more than a year, because of it. All they are interested in is getting your order, once you turn over the cash you are left high and dry. They have not interest what so ever. Customer Service does not exist with this company. I viewed the Movecorp Website, and the foreman who did my move has still has his picture on it, so he has never been terminated. He even made the comment that I was the same size as his wife; how convenient to steal my new clothes, even new underware was taken, beautiful evening dresses and leather/suade coats, all missing. Antiques that had been in my family for generations, antique clock and Chinese vases all missing.

I felt intimidated to sign their papers fearing that if I did not, they would harm my property, well they did any way by stealing. I asked how much more room was left to fill the container and they told me plenty and then left early leaving half of my possessions which are not in storage at a friend's house. The Foreman lied to me, said he had worked for Move Corp for fourteen years and I should be very happy to have him, because he was so experienced. One of the men was covered in tattoos, had rotten teeth and looked like a gaol-bird. I was never compensated one penny by the insurance I paid for. I believe I was totally taken advantavge of because they knew I was an older person and moving abroad. I see this as Elder Abuse. If you want to see your valuables again do not use this company, they told me not to lock things, so that US Customs could inspect, what they meant was, so that they had easy access to steal. It is now two years since this happened to me and I am totally sickened by what these low-lifes have done to me. After sending many E-mails they have never responded, so they must all be protecting eachother. BE WARNED UNDER NO CIRCUMSTANCES USE THIS COMANY. If I had to do it again I should have given everything away, that way I would still have the thousands of pounds they charged me to move, even if everything else was stolen. If I could give them a minus score I would, believe me! They are a thousand times worse than poor! They left me feeling so violated it was like being raped! I have still not unpacked some boxes, because I am sickened to find what else is missing, they numbered some boxes but many suitcases and boxes never arrived, paintings also missing. Delivery not on time, and they never kept me informed. Grandfather clock taken apart and the movers who delivered it did not know how to reassemble, something else I will either have to do, or pay someone else. I gave specific instructions that I wanted soft items packed inside and they didn't do it, also they left the area under my oak table with nothing in it wasting space that I had paid for. Parts of items are missing that were taped to them, and also stolen/vandalised. They even attempted to steal my power tools right in front of my eyes and then denied it. Were they expecting a tip for what they had done? The two men in America who did the delivery were helpful, but not the ones in England.

I feel like writing to the Daily Mirror or a TV Consumer Advocate Show in the UK to expose these thieves.

Service cost: £10000

As we believe this was going to be our last ever move we decided to use the packing service offered by Movecorp and are so glad we did. It was nice to let someone else do the work and just try and take it easy. We were only moving a short distance from Lincoln to Oxford to move in with the wifes mother who needs looking after so the majority of our furniture was going to be stored in her garage. Everything went smoothly with the lads patiently waiting for the wife to work out where she wanted the furniture placed in the garage and everything unpacked and no breakages. Don't believe we will but would definitely use again and recommend.

Service cost: £750

Movecorp were the major factor in making our recent move a very pleasant and stress free event. The excellent communication we had throughout along with the service provided by the two removal lads contributed greatly to an easy move. The move was 114 miles with collecting some furniture from storage and I was amazed when we arrived to see the van there and the unpacking had begun. The speediness from packing at one end, the journey, and the unpacking at the delivery end was astounding with everything delivered safely. I would highly recommend Movecorp for value for money and a quality service.

Service cost: £800

Let down tremendously by the inefficiency and incompetence of coordinator. The behaviour was patronising throughout.
Because of poor scheduling our coordinator did not assign tools for the movers to fix our furniture which led us to having to sleep at our friend's House, because of furniture was not fixed -this in spite of the fact that they were emailed 3 months in advance of the move date and that we were moving from abroad.
No amount of emails and telephone calls could snap the movecorp staff and coordinator out of their slumber.
Avoid at any costs!

Service cost: £5000

Recently moved from Northampton to Birmingham for my husbands job and to be closer to family and about settled in now and  chance to do a requested review. Where do I start? The excellent service from start to finish, the friendly office staff, the hardworking and polite removal guys or the great price. Everything went as planned and I could not fault any part of the move. Communication was spot on, the guys were on time and worked hard throughout and the price was around the same as what I had been quoted by two other companies. Lovely job and nothing broken.

Service cost: £640

The saying "everyone to their own" could not ring truer than when it comes to moving a house full of belongings half way around the world and I am glad to say that after choosing Movecorp we now know that we chose a top company. Moving stuff from one country to another is inevitably going to be complicated and stressful but thankfully you made it all happen so smoothly and kept me well informed of progress. The packing service was excellent, reasonably priced and well worth the extra as every item arrived safely. Overall a great service at a great price, thank you.

Service cost: £2100

I have shipped two motorbikes from Italy to UK with them. I have specifically asked them to deliver before the 5th of September, when both I and my wife come back to work and given that they collected the goods the first decade of August, I felt quite confortable with time. The delivery was infact confirmed for the 30th of August, between 9-11 am. At 12 I have called my contact at Movecorp, who candidly confessed that the they haven't been loaded on the lorry. 4 hours waiting in vain. The delivery has been postponee to the 5th, early in the morning, between 7.30 and 8.30 am. Than it was moved to 9 am, so that my 14 year old son would have been signing off, but of course they have not come again, and again without even taking the courtesy of notifying us. The goods have been delivered today, received by my children, at the third attempt. They do not care about your time, if it had been my fault they would have charged me for the inconvenience, but of course because it's them, and it's your time, they could not care less. Avoid if you can.

Service cost: £450

A copy of an email sent to Movecorp. I would like to inform you that the container arrived safely and I would like to express my sincere thanks in the way that you handled the shipping. As you were aware, some of the contents belonged to my late parents and although they were not  extraordinarilyexpensive items they do mean so much to me that it was such a relief when I could physically see and touch them again. I would like you to pass on my sincere thanks to your employees who made such a wonderful job of protecting the items and please accept my best regards for all of the work and effort you put into carrying out the delivery. .

Service cost: £2300

I would like to express our sincere thanks for the professional and caring way in which you carried out our recent move to Italy. My sister raved about how good you were when you moved her from her house in Cambridge to America and could not recommend you highly enough and I am glad to say that she was right. From the first contact I made in March to the arrival of our belongings in Turin, the service was exceptional. Even having to delay the move for several months after a problem with our buyer I still felt that the firm was understanding and was committed to giving us the best service. Good old hubby missed all this as he had to start his new job in May no matter what so it was probably better that we handled it. Brilliant service by a brilliant company.

Service cost: £2000

We used Movecorp in June 2012 to move from Newquay, Cornwall to Sheffield and I am glad to say that they have not lost their professionalism and pride of carrying out a good job. We used them two years ago and I could not believe that we got through to the same co-ordinator Elisia, the same lads turned up to move us and the price was only £95.00 more than we originally paid . The whole move was flawless, arrived on time, away on time, everything delivered safe and sound, no breakages and the price was the price the same as before. Absolutely brilliant service.

Service cost: £745

Would like to take the opportunity to express how impressed we were with your company after carrying out our recent move from Greece back to the UK. Our belongings arrived back in the UK on the promised date and time, good old mom phoned to tell me, and as you were aware that we were no returning straight away we will check them when we return. Although I have no concerns that everything will be fine and another part of your work will have been carried out superbly. It has been a pleasure to deal with Movecorp and listen and see people who really care about their customers. We would not hesitate to recommend you to our friends and family alike.

Service cost: £995

All wne t well to start with. A good price, on time pick up, well packed. They put into storage as its a shippment to australia. They managed to lose a box, but sent a different one. But there is more, whilst in storage they renumbered every box in the shipment. They also repacked some boxes, it sounds dodgy, suspect theft as only stuff of value was missing. They still haven't told me the box is offically missing yet. They expect me to claim on the insurance I took out, we will see.

Service cost: £1500