MoveCorp

From Madrid to London - avoid them at all cost.

I should have searched for reviews before hiring them, but too late! They seemed all ok until the collection. They took all the money upfront. Collection was suprisingly on agreed date and almost time slot. But since then it's been a nightmare. The agreed delivery date has long been missed. They would never call back. I keep calling the movement coordinator, who is next to useless. All he does is apologises and promises to call back with the new date, which he never does. So you end up chasing him daily for delivery date which he doesn't know. Typical story - they truck broke down. Their tight schedule doesn't allow to easily rebook on another van. They seem to be working with other companies, as he made a call on second line while I was hearing, to find out where is my stuff. His manager is even more useless and won't remember your name the very next day. It's been 3 weeks since collection, over a week since firmly agreed delivery date, and I still don't have a realistic date they will deliver. Please avoid them!!

Extremely Poor Service.

Stay away. They are dishonest with their quotes. They will quote you a standard 8-12 week delivery but in reality will take your stuff and wait until the container fills up - they won't tell you this or update you. I was shipping from London to LA, they took my stuff in Sep17 and are estimating end of Mar18 to clear customs. If you feel that you don't want your stuff and don't like communication then this is the company for you. Never again.

Move from france to Australia.

I was really happy with the pre-removal service I received. I was very, very unhappy with the arrival of my goods! 2 Antique chairs, wrapped By Movecorp and so covered by their insurance for breakage arrived with legs snapped clean off the body and arm rest also! The cardboard boxes each had their corners ripped open by the shear weight placed on top of them or by throwing them from a great height along with my chairs! When it came to claiming insurance, it was a long wait and finally they will pay only the value I had listed as a replacement cost of one chair ($350) not the cost it will incur to have a professional antique chair repair person repair the chairs to original condition! ($1990). Beware- put a much higher value on the items you ship and be prepared to loose a lot of ceramics to breakage - I also lost 13 ceramics pieces dearly collected from 8 yrs of living in Europe!

Damaged goods.

I wish I had visited this site before arranging my removals. I can echo some of the other reviews. My move started with a simple house to house locally but the purchase fell through just as we were packing to leave so the goods had to go into storage for about 2 months while we found another house. All was going well until the men arrived with our goods. They greeted us by saying "there is a lot of damage". Item after item came out damaged - furniture broken, lamps broken, tables and chairs broken, crockery broken, my telescope broken and bits missing. My wife's clothes supposedly in wardrobe boxes had been packed flat and stored upright hence all tangled and creased. Then half our settee and chairs were missing and had to be found at a later time. I took photos of all the damaged goods for the record.

My mistake and I warn others now, was that I assumed there was some sort of insurance cover at least a minimal from the movers side but as I hadn't filled in a full and valued inventory list I had no insurance and during our time in storage my house insurance had lapsed. I was told that - tough I was not insured. They offered some minimal compensation but I was still pursuing the…

Will we receive our goods ??

We have retained your services to move our goods (8m3) from Grenoble (France) to Boston (US).

At first you were supposed to come and pack our goods on the 1st of september. But you cancelled and ask for the 4th.. It wasn't convenient for us but we accepted. The "team" was scheduled between 10 and 11am. At noon our contact person started to become hard to reach by phone and email.. And finally at 5pm, a friver arrived, alone with his truck, and nothing to pack.. So we had to do the packing ourselves (because as we paid for that service we expected that you would pack the goods !!).

Then our contact tried to rip us off by arguing that we had too many goods and then we couldn't apply for a reimubursement for the lack of service.. But we had taken pictures and had proofs that we had less than 8m3..

Now that the goods are in London, no news from our contact. We ask for updates et for the reimbursement of the service not provided, but nothing.. And today, we receive a mail about a 100£ reimbursement because it will take "a while" for our goods to arrive.. All our furnitures are on the container, so as we are moving soon for an unfurnitures appartment (end of november, that left you…

Rome to Vienna relocation.

An international move is a stressful experience, but having relocated multiple times over the years from different continents, I felt Rome to Vienna ought to have been a smoother ride. Not so with MoveCorp.

The person who coordinated my move seemed to give up once my boxes had been collected - a process which took hours, although I had my relatively small load professionally packed in advance.

Once I contacted the company with my new address, having paid for a storage service and used up my limit on this, I was assured my belongings would reach me within a week. I planned around this to ensure I could be around once they arrived - not easy given I moved to take up a new job. This date came and went with no contact from MoveCorp. That's despite

the multiple attempts I made to contact the agent - resulting in expensive phone bills to top it off. It seemed she actively ignored my correspondence and calls. Two more weeks passed, my boxes were delivered at a different time with four items missing.

To summarize the rest of my experience: it involved my own interventions to locate my missing belongings, numerous delays, flexibility on my behalf and my MoveCorp agent proceeded to…

Very poor communicators.

I moved from the UK to the USA (the drop down is not allowing me to put in the right destination). The pickup was two hours late and I wasn't called. The boxes are now anticipated at  15 weeks until delivery. Yet, they never contacted me and when I contacted them (at about 7 weeks) I found out for the first time that the shipment was still in the UK. I was then told that it was going to be loaded next week. When I contacted them at 9 weeks I then found out it had not been loaded. I then complained about lack of communication and got an email back that did not address those concerns but simply said that the shipment would be made within the original estimate of 8-12 weeks. A week after that email I got another with an estimated deilvery date of 15 weeks. I can only hope that it will come then. I understand that these delivery times are just estimates, but I would expect that when the shipment is going to be outside of the estimated time they would be eager to communicate at each step. The price was fine - within the range of all the movers I contacted - at the low end. .