M25 Movers

M25 were prompt, professional and fast, only complaint was that they were not very careful but I am sure that if you let them know they would be more careful on fragile items.
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Service cost: £80

I had the pleasure to make my house move with M25. The surveyor who visited was very pleasant and explained very clearly the process which was followed shortly after with a very detailed quotation. We decided to chose M25 as they understood our requirement and matched the price to the exact needs.

One the day, bumblebee team arrived on time and were very efficient in packing and loading the truck. The 2bedroom flat was fully packed in under 4 hours. The transfer was smooth and the unloading and unpacking was done with extreme tidiness and efficiency. We were happily settled in the new flat on the same day.

Great efficient service and priced to exact needs!

Service cost: £600

Andrew and Silvio from M25 movers did amazing job in packing and moving all my stuff a long distance from London. I could not fault them, the packing was really good, nothing broken and really neat; they were also polite and easy to communicate with. I would definitely recommend them to anyone for a move of any size.
They made me feel confident for the first time about the move, that it would actually happen and would be possible to achieve- where before I had had doubts.

Service cost: £600

M25 Movers disassembled my large fold out bed, left an integral part in my old flat along with a pile of curtain poles labelled "not to be moved" and so were unable to reassemble the bed in the new house.

The lead mover assured me that the missing part would be collected by one of his team and the bed would be fully rebuilt, which I initially thought was a great level of customer service and I tipped them all accordingly, however the next day I get a call from their office saying it was not their fault and it would cost me £60 to get the part delivered.

Ironically their website states:
"No surprises. You’ll never get hit with unexpected fees and charges. Above all, we believe in being honest and straightforward."

I can handle someone making a genuine mistake and leaving a part behind but I can't tolerate people lying to my face. I wish I had used a more professional company. These guys cannot be trusted.

Service cost: £750

We received excellent, professional service from M25 movers crew 'Bumblebee' who packed our belongings and were joined by 'Optimus Prime' the following day to load the vans and move us into our new home. All four of the removal men were respectful, highly professional, fast and efficient. They packed and unpacked all our clothes, fragile and precious ornaments, electronics, as well as art and furniture. Nothing was lost or broken, everything was reassembled and even when there was a 2 hour wait for the transfer of funds, the team remained polite and understanding. A very good service which I would highly recommend.

Service cost: £1910

The sales person I dealt with was very good and there was some room for negotiation on price. I agreed a fully inclusive FLAT FEE. The overall cost seemed competitive.

On the day the moving team arrived on time and started with vigour. They dismantled all the key pieces of furniture and wrapped them well. Unfortunately as the day wore on they got a little sloppy. Our dining table was dropped and one of the legs splintered. The stair walls got damaged as they moved furniture down the stairs. One has to expect a couple of issues so we moved on.

Once fully packed they headed out to the new property and arrived well before us which was good but we were immediately advised that we would be charged for any additional waiting time in 30 min increments. I noted the FLAT FEE arrangement as we had them booked for the day, but this was dismissed. It took us an hour and a half to collect the keys to the new property so we were looking at a couple hundred pounds on top of the FLAT FEE..

The moving team worked quickly to unpack, but largely ignored box labels noting which room items needed to go into (which would later be a real drag during unpacking). They assembled the furniture but were not careful. I observed a worker dropping our oak bed frame so that the hinges connecting the side to the headboard bent..They took a chunk out of one door whilst moving an item of furniture. There was damaged to paintwork and wall plaster..

As everyone knows, moving day is very stressful. I could have lived the errors of the moving team, however the treatment from the head office was nothing short of disgraceful. They take advantage of the situation with intent. For any of the noted damages I would have been more than happy to ignore them and move on, but then being slapped with a huge bill for waiting time in direct contradiction to their FLAT FEE was wholly unacceptable.

Instead of trying to reach compromise they immediately reffered the matter to their "legal team". The "project manager" was unprofessional and offensive. The conclusion is that this organisation takes advantage of their own workers and their customers. They are not truthful or professional and I am unable to recommend them for this reason.

Service cost: £1000

M25 movers team truly did an outstanding job to get us moved over the weekend. We are really pleased with the service received. From the initial contacts with the sales team, always friendly and helpful, to the move itself everything went smoothly.
We went for the all-inclusive option, which had packing, packing materials, furniture disassembly and reassembly, unpacking and disposal of packing materials. Everything was perfect, all the guys took extra care of my goods using pads and wrap, and were truly hardworking, efficient, punctual and reliable.
Fair price.

Service cost: £1300

We used M25 Movers for our recent move out of London. Overall they did an excellent job and I would be happy to recommend.

We paid the small additional fee for a full packing service, so two people arrived promptly at 8am the morning before and worked solidly for three hours with only a single short break to get the flat ready for the move the following day.

On the day of the move itself, the team of six arrived promptly at 8am as agreed, with the same team leader (Adrian) providing continuity. Again, the team worked solidly, packing up and loading our two bedroom flat, getting away shortly after 10am. The promptness meant that we were ahead of schedule, but the movers were happy to wait, meeting us at our new property at 12.30, and unloaded swiftly but taking the time to make sure things went to the right place and that furniture they had dismantled was put back together properly.

There was one small item of damage, where the parcel tape used to secure two lamps pulled away some of the paint. If anything this reflected an enthusiasm for wrapping things up thoroughly and securely.

Overall, M25 movers were diligent, professional, polite, thorough, effective, hard working and excellent value for money. I have no hesitation in recommending them to others.

Service cost: £1050

M25 gave us a very reasonably quote and came to look at our flat, so we felt confident that they wouldn't add extra charges on the day having seen exactly what we needed to move (other companies gave rough estimates and didn't bother to look around). The service on the day was excellent; we had a team of 6/7 movers packing up our two bed flat and moving us down the road to a three bed house. They took great care in wrapping fragile items, navigated stairs and tight corners without fuss and were highly flexible when we asked for things to be moved around. They were courteous and quick and very considerate of our belongings. I am 9 months pregnant and was anxious that moving day was going to be very difficult but everything was so much smoother than we could have hoped. We would absolutely use M25 movers again.

Service cost: £819

I have really been impressed by M25 Movers. I requested a quote via their website and within 5 minutes they called me and I managed to arrange a video call with their surveyor. I was pretty desperate as it was before Christmas period but they did not provided me with an outrageous quote. The price was reasonable and got the packing service for free. On the moving day 5 men came with 2 vans, within 5 hours everything was into the vans and on the way to the new address which was 10 miles away.
By 4 PM we finished the whole move, they assembled every piece they dismantled and helped us to move the things through the house. I am really impressed by their service and I will definitely recommend them. They are a company that you can rely on.

Service cost: £1200

We used m25 movers to move us from our 3rd floor flat in london to our new 4th floor flat in Sevenoaks. Neither buildings have lifts
We booked the fully inclusive service , that inc dismantling, packing & all the equipment.

We couldn’t be happier with the service provided. The 3 movers were extremely hard working and careful with all our stuff. Everything was wrapped & packed properly & labelled efficiently.

The move in total took the entire day(12 hours), and even until the last 5 mins they we still putting boxes into the correct room & assembling the furniture back together with care.

Thankyou for making the move experience painless & easy ! 100% recommend!

Service cost: £800