City-Removals and Storage

We moved last week after 12 years in our 2 bed flat in Wandsworth.Like manny people I guess we were really concerned with finding a good removal company.Luckily we came across this website where we found multiple companies with positive reviews.
We asked 5 companies for a quote 3 of which agreed to do a free home survey.All of the quotes were competitive and the home surveyes were conducted very well but we thought no one came close to Nicola,the estimator from this company.She was nice and polite and at no point did we feel that she was there to sell a service using all kinds of tactics.She was honest polite and she explained the whole process in a really nice way.
Anyway..long story short,the whole move was brilliant with no damages or missing items.All of the guys were very very polite hardworking and with a great positive attitude in general.
Also they came on time ,were super organized and fast.The move started at 07:00 with us being well settled around 07:00pm the same day.
The packing was aldo done by them one day before.We have not finished unpacking yet but so far so good.
I would reccomend this company based on our experience with them.What I think is very important in the whole moving process and my best advice is to never choose a company before you call them in to your property.

Service cost: £980

The 3 removal men were courteous, polite, hardworking and pleasant at all times. Nothing was too much trouble. They assembled my large sofa on arrival which was a great bonus. Although I believe they were from Roumania their English was very good and there was no problem with communication. Their work ethic was second to none. It would have been helpful to know that the 2 packers and the 3 removers would include different people. I planned to tip at the end of the process so one packer missed out as he was not there on removal day. Both packers were very efficient , polite and speedy and I felt bad that one packer did not get a tip. I would like to redress this if you could advise how I could do this. I would definitely recommend City Removals to others without hesitation.

Service cost: £1200

I have used City Removals twice now, once to move a whole flat from London to rural Cambridgeshire and once for a smaller number of items but a similar journey. On both occasions the entire team, from office staff to removal people, was exceptional.  I've moved house nine times in my adult life and can honestly say that City Removals is the best firm I've used. The removal team was not only friendly, efficient and careful, but also 'human' in a way that can be lacking, particularly in London.  They went out of their way to make us feel calm and paid attention to every detail. Large furniture items were wrapped in proper covers; everything was disassembled and reassembled for us; the team was happy to place furniture exactly where we wanted it; they even went as far as removing and then replacing an internal door so that a sofabed could fit through, and offering me a lift when my car broke down mid-move! It is a pleasure to work with any company that takes pride in what it does; I wish every firm in the UK shared such a work ethic!  Based on my experiences I would recommend City Removals without hesitation. .

Service cost: £860

As being the first time I have used a removals company, having moved home after 19 years, I was very pleasantly surprised with the service I received. They came on time, worked like mad until they were ready to go, stopped I gather at some McDonalds for a quick lunch bite, and delivered my things on time / as expected.  The one thing they weren't happy to deliver was a petrol based mower, as it could be dangerous if it leaked.  But they still agreed to deliver it.  Great.  Only downside is, I don't think they realised that these mowers need to be kept in the normal upright mode, and not overly tilted as the oil and petrol can then intermix .. causing problems with the mower.  That was the only black point. But they provided extras some charge for, such as covers for beds, covering items that might get scratched.  They dis-assembled beds and furniture, and then assembled it again.  They were even tready to do a sepaarte collection near the delivery point where I was renting to do a final pick up.  Can't ask for more really can you?

Service cost: £800

We did not have a huge amount of stuff but stil we were quite concerned on finding a good company.
The service was very good from start to finish.Emails were always answerred quickly and correctly.They also suspended the parking for us.The moving people were punctual and very polite and hardworking.
They did not brake anything.they were fast and organized.Also I was impressed by the ease with which they take furniture apart and than put it back together.Manny of our pieces were wrapped with blankets and covers.
No headacke or stress at all on our move day.

Service cost: £760

I had 3 very different quotes, and went with City Removals as they were the most reasonable. They came and assessed the flat for free, and said that we would need 3 removal men.

The move itself was well executed, the team were prompt, friendly and very helpful. Carrying all our stuff down from a 3rd floor conversion flat, offering us boxes to put extra items in, and disassembling all furniture to get it out safely.

They put everything in the correct rooms, reassembled all furniture and floors and carpets were well protected. I wouldn't hesitate to recommend the company to anyone. Reasonable cost, efficient and polite service and all done with the minimum of fuss. Thanks!

Service cost: £490

Brilliant little company.They deliverred the service that was promised and even more.The office was incredibly helpfull and polite.The boys that moved us the same.When they arrived we were a little dizorganised as we did not finish packing.It is never easy when you have children.They were patient and helped us pack.Luckily they also had some boxes which they gave us.Also they protected our furniture and in general were happy to help and went the extra mile.
Price wise they were decent, and when we think of the service received it was definitely worth every penny.
Ahh..and also amazingly fast at dismantelling and reassembeling furniture.It took my husbaand for hours to build it..they ve done it in half an hour.
Proffessional and polite throughout.Recommended.

Service cost: £370