City-Removals and Storage

We moved from a 2 bedroom flat with limited furniture but with lots of books and general contents.We received a quote by e-mail which was also firmed up by Nicola who visited our flat. They packed everything one day before and it took them 6 hours.Everything was properly packed and protected and boxes were labelled. The move was performed by 2 admirable lads.They were polite and provided us with a 5 star service.Also they were very well equipped by the company With tools ,covers which were used for our sofa and mattress etc. The whole packing and removal was a very pleasant and reassuring experience and I would not hesitate to recommend this company to anyone.

Service cost: £640

I did not imagine that someone could pack and move a 2 bedroom house all in one not very long day.It seems that with the right people it can be done.
This company provided us with for wonderful romanians who worked their socks off and did an amazing job.I do not know where romanians get their bad reputation from but definitely in our case it did not apply.
Also a very nice and professional lady visited our property prior to the removal.She explained the whole process and answered all our questions honestly.This way we had no nasty surprizes along the path.
I would encourage anyone to use this company and to take full advantage of the fact they offer a free no obligation survey.They also provided us with proof that they are insured and with some references we could have contacted if we felt the need.Also a big plus is that they are accredited by the which consumer magazine and by the british asociation of removers.
Great service.

Service cost: £960

I had this company move my belongings within London and I was very satisfied with how the work was done and with everyone involved in the process.
My initial inquiry was dealt with over the phone and the quote was provided via email.The quote was good and with no hidden costs.Also the service to be provided was very clearly explained.
The men that attended on the moving day were calm and positive.What could have potentially been a stresfull experience was in the end a job very well done.
Nothing was broken or missing either.I would use again in a flash  and I cannot fault them in any way.

Service cost: £350

We moved from London to Brighton.The men arrived 30 minutes early but they were happy to wait.Fortunately we were ready so we allowed them to get stared.The packing was done with great care.Once the van was full they were off without any delay.
On arrival they unloaded everything without any break.All our things arrived intact and were placed exactly where we wanted.
They did a great job and the overall value and service was superb.Very hardworking and careful with everything.One happy customer.

Service cost: £450

The team was absolutely fantastic.Also very kind and always looking to help.The whole job even though it was a pack and move was amazingly quick.I initially thought that 3 men are not enough to complete the whole move but they proved me wrong.Very experienced in what they do they worked very eficiently and in an organized manner.
They had so much to do and only stopped for the occasional cigarette and cup of tea we offered.
To all our queries their answer was yes and do not worry.A fantastic team who made our move almost go unoticed.
Top marks for an amazing set of lads.

Service cost: £750

City Removals provided us with a consistently good service throughout  the move.They were recommended to us by someone who used them before so expectations were high.
They fulfilled on all their promises.Also Nicola who came to visit our property was very friendly and it was obvious that she knows her trade inside out.Moreover they are also BAR members and Which members so we were even more inclined to go with them.
Their price was not the cheapest.It was towards the high end side though not the most expensive.However we now feel it was well worth it and we have no complaints whatsoever.
Also  the crew needs a separate page just for them.An absolutely fantastic 4 men team who treated us exactly the way we wanted and took care of our things very very well.A huge thank you to them  as well.
Nothing but happiness from us.Would defo recommend.

Service cost: £1580

I used this company to move from a 1 bedroom flat.Excellent service from the 2 men on the moving day and very good support from the office before the moving day.
The guys came spot on time and worked very well.They coverred the mattress and sofa and wrapped 2 other pieces of furniture in blankets and plastic wrap.The bed was dismantelled in no time and they had no issues in putting it back together.
The price was also reasonable and there were no unexpected issues.







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Service cost: £250

The company came recommended to us.They moved one of our neighbour who was very happy with them.I always think that it is safer to find a company by word of mouth.
No nasty surprises on our moving day.Three men with 2 nice and clean vans arrived at 8.We showed the the house and that was all they needed.Everything was loaded by 11:30 which shows how good , fast and organized they worked.Good communication from all of them,always asking when not sure what to do.
The overall service was if not a premium experience a very very close one.For the fee they charged I think they did more than enough and provided very good value.
No problems whatsoever when unloading at our new address either.Also they collected our empty boxes immediately after we informed them we are done unpacking.

Service cost: £810

Pick up was from 2 locations.The first one a 1 bedroom flat which the 3 men cleared in about 2 hours.The second pick was from a local storage center.Again the 75 square feet unit was loaded in about 1 and a half hours. Very quick and efficient they reached Oxford by 1 pm and everything was unloaded and reassembled again in about 2-3 hours.What took them a bit longer easy a 3 door wardrobe but even this they managed to put it back together even better than it was before(it was a bit wobbly..not anymore:) Interaction with someone named Alex in the office was also done efficiently.Always quick at responding to e-mails and always with the right info. Good work.

Service cost: £580

This was only a relatively small move from E1 to Canary Wharf.I did all the packing myself as I had the time so I canot review their packing skills.What I can review though is their ability to carry things up and down the stairs and around tight corners And they were extremely good at it.Two not very big but strong and polite guys carried out the entire move.They were polite,skilled,experienced and the list can go on and on.
The office people helped a lot as they took the stress from us and organzied the parking at both addresses.The council charges are clearly a rip off but anyway..this is not to do with them.
Nothing broken or scratched.All my things arrived intact.
Would be happy to recommend and use again.

Service cost: £250

A very good service.Exactly what it said on the tin.For 350 quid we got 2 men with Luton van.We did not lift a finger all day apart from making them the occasional cup of tea.No hidden charges no unexpected charges nothing of this sort.
The 2 men were brilliant.Very proffesional in their aproach and with the right attitude.They also spoke very highly of their company and said they get treated very well which is always a good sign.
The job took them 7 hours from start to finish.
Top top service.

Service cost: £350

We had a very good experience with City-Removals and Storage moving from a two-bedroom flat to a house. The saleslady was very professional and helpful from the start offering two options in order to keep the costs down. Our move was stress-free, fast and efficient. We very much appreciated the team's flexibility and can-do attitude especially when they were struggling with our sofa in the staircase.. which they did manage to get to the lounge in the end!
We won't hesitate to recommend their services in the future.

Service cost: £550

We needed to have some of our staff packed and moved to storage for about 2 weeks while a new floor was being fitted in our flat. We also kept some stuff behind so the amount being moved was limited.They were able to give me a quote over the phone and they kept to their price. Everything was moved on time and brought back in perfect condition.Also I was provided with a full inventory so the whole thing was quite professional. I would definitely use again and recommend.

Service cost: £540

Service provided what exactly as was described.No hidden costs whatsoever.The men were punctual,polite,friendly and did the job never changing their attitude for the whole day.
Our move was certainly not the easiest.A 3rd floor flat with a very small lift.They have used the lift only for the boxes as the bigger furniture was too big so they had to use the stairs and manage a few tight turns.I guess they are used to this kind if situation.Also their fitness levels are extraordinary.
Once at our new place we showed them around and they got in with it.Everything was also placed where we wanted.
We could not have asked for more.

Service cost: £380

City Removals were excellent  throughout .Their staff arrived on time in full uniform equipment and worked non stop during the whole removal process.They were really friendly and competent. The booking process was as smooth as possible.We found them on the Which Trusted Traders directory.We gave them a list of what we wanted to move and they provided us with a quotation via email. Life is too short to write a long review but I would definitely use again and recommend.

Service cost: £280

A complicated house move of a family of five hoarders from the south to the north of England was handled from start to finish with friendly, polite and flexible professionalism. What could have been a nightmare, worked out very smoothly and as a result was very stress free. The only possible negative is that these guys just work so fast you have to be organised at your end. Nothing was broken, everything was packed beautifully - including my just finished coffee mug! and the team of five were extremely polite and helpful. We also had a second destination, 12 miles from the main relocation site, where we needed four pieces of furniture and a grand piano to be delivered and the packing was handled so well that there was no double handling and everything just ended up in the right places. I would have no hesitation in recommending this company to any one moving house, and in fact have already done so to several of my friends. Oh, they were also less expensive than the two other large companies that I got to quote, and although this was not a deciding factor, it was great to feel so satisfied with the service that we received.

Service cost: £2490

A very good experience from start to finish. 
Very organized the men emptied our flat in less than 2 hours.On top of this they were polite and willing to go the extra mile.After taking all our stuff out of the flat we asked them to rearange some of the furniture that belonged to the landlord.They did this without any moaning.
On arrival in Brighton unfortunately for them they were not able to find a suitable parking spot so they ended up having to negotiate quite a long walk to the entrance of the new flat.A bit frustrating for them but again they just adapted very well and finished the job.
10 out of 10.







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Service cost: £540

Excellent quality service. I moved from 3 bedroom fully furnished property. City Removals turned up on time, worked solidly throughout the day and was massively efficient and friendly. I had used them before and a friend (who I recommended) also used them (very impressed too). Moving is a stressful process and exhausting. From the first call, physical inspection and quote, the moving day, and collecting used boxes afterwards , each were done very professionally. There is a lot to manage for a move and lots of annoying calls with landlords and utility companies, however this company was never in that bucket and I never had to think there would be an issue.

Service cost: £750

We chose City removals primarily because they were the most responsive company to our request and accommodated last minute date move. I dealt with Silviu Bocan. The move was carried out on 2 days . The first problem was the people that did the move were different on both days so for instance team one packed everything and I was there to explain what was fragile and to be careful with unpacking. Team 2 had no idea , did the unpacking in some a haphazard manner - throwing books in a pile and so many covers were damaged. My printer plug was damaged and so it does not power on. The tv fell of the tv stand and some crystal candle holders were cracked. The carpet was dirty as the movers said it was too dangerous to take the shoes off. And the wall was damaged as the bed hit the corner of the wall when going up the stair case. They provided an insurance company to follow up with and not one of the claims were covered despite me having photos of everything as the reason was the city removals men said they did not see any of the damages and so were not liable. The wall and carpet damage were city removal responsibility not the insurance company and they did nothing about it and just said the it was now down to the insurance company to resolve the problem. they were extremely defensive on the phone and not service oriented at all.

Service cost: £2000

We moved from SW London to Kent last week and City Removals were fantastic. They arrived on time and set straight to work packing everything away. The move itself was incredibly efficient, carpets protected in our new house as they moved things in, built all the furniture brilliantly. Everything was double wrapped and all boxes labelled clearly. We were incredibly impressed with their work ethic and attention to detail - would highly recommend this company to anyone.

Service cost: £1100

City Removals were kindly recommended to us by our friends who recently used them.
The quote they gave us was highly competitive and the team was so helpful and professional in arranging our move.
We opted for two men and a van as we have decided to packing ourselves (didn't have much furniture as we lived in 1-bed rented flat).
The moving crew was friendly, careful and so fast and efficient. We will be using them again for future moves and would highly recommend them to everyone we know.

City Removals team made our move as smooth as possible and we are thankful for that!

Service cost: £348