Casey's Removals

I really couldn’t recommend Casey’s Removals highly enough, they went over and above in their service to us in what was a very problematic move. From the friendly team who carefully packed up our possessions, to when we needed storage at the last minute after an issue with our chain on moving day (which was organised with no problems), to then rearranging the move date at short notice squeezing us in as they knew my second baby was due any day, to the team that assembled our furniture in the new home. They all were amazing, accommodating, helpful, friendly, and I will recommend them to anyone who I hear is moving house.

Service cost: £1160

Decided to use Casey's Removals as a local family-run company when I moved house within Beckenham in December 2017. An excellent service provided by the two guys on the day (Eli and Corbyn), and despite my shambolic and haphazard preparation which I'd left until the very last moment and not having followed their explicit packing instructions they managed to salvage the situation and get everything transported by the agreed time, which was beyond the call of duty in every respect. They turned up on time, were friendly, professional and respectful throughout and can't thank them enough. The contents were delivered to the destination address exactly as they'd left with no damage whatsoever and minimal fuss. I would certainly recommend this company to anyone contemplating a move in the area at a very competitive rate and reliability.

I will certainly be using their services again.

Service cost: £680

Caseys were perfect from the point of quote to removal.

Their attention to detail and care was meticulous. Very polite efficient and helpful; particularly with taking down and putting up of furniture.

Took the stress out of the whole day and I’d have no hesitation in recommending them or using them again. Really do not need to look any further. We paid about £950+ whilst this may sound expensive in the big scheme of things it is not. Beg borrow or steal the money to use these guys - simply the best!!

Service cost: £950

Great removals company. No issue with changing moving date. Arrived promptly and packed us up and moved us out very efficiently. We had a nightmare trying to move in, as the person in our new property was not packed and would not move out. The guys were very calm and remained very professional throughout. Although it made them very late they were helpful and cheerful the whole time and made a very stressful situation less so. I would highly recommend this company to anyone.

Service cost: £1345

Staff in the office and the removal team were friendly and polite. It was great to be able to collect a range of discount boxes and packing materials that were right for the job. The removers were right on time and took care while packing and unpacking goods and ensuring items were in the right room and furniture reassembled on arrival. We moved from London to Buckinghamshire on an extremely hot day in July and it was great to have a local firm and a hassle free move. Would definitely recommend Caseys!

Service cost: £900

The team at Casey's were amazing from the outset. With a number of cancelled completion dates they were always extremely accommodating and definitely gave me one less thing to worry about! The team arrived early on both days (one day packing, one day moving) and acted in a friendly, professional manner throughout the whole job. They even kept the smiles on their faces when presented with a chest of drawers that wouldn't fit up the stairs in the new house. Everything was packed carefully and labelled so it was easy to find again. I feel for the level of service the cost was reasonable and I would highly recommend Casey's to anybody moving in the area.

Service cost: £1600

Recently used John Casey’s removal company to move my extremely elderly parents from Kent to Surrey. The service we received was first class from the initial meeting to discuss the move right up until the last piece of furniture was in place in my parents’ new home! John and his team did a remarkable job. The removal guys were extremely professional friendly and helpful and managed to smile all day despite the fact we moved on the hottest day of the year ..38degC!
Great job! Can highly recommend this company!

Service cost: £1000

Well the day didn't start well as the heavens opened up and it poured all through the day at both addresses. Anyhow the fellah's turned up on time, were very friendly, courteous and used lots of initiative .
My move was odd as I had to "break the chain" I.e. I moved out but couldn't move in for several weeks. Luckily the place I was buying has a massive storage shed and the 'seller's' allowed me to direct Casey's here. Anyway the lads loaded up and set off for St Leonards I eventually caught up with them and yes it was stilling pouring with rain. I mention all of this as once the van was unloaded I never saw my stuff again until the 3rd July. Casey's had ordered my stuff extremely well and the nice touch was they had wrapped my two double and one single mattress in plastic to keep them clean and dry. I never asked them too, they just did, hence my earlier comment about initiative.

So overall based on my experience I wouldn't hesitate to recommend Casey's to friends and family.

Service cost: £1788

Caseys provided two very big lorries. They turned up at 8.30am and after surveying the house to ascertain the load, the men started carefully loading the 1st lorry. They were very professional, friendly, helpful and efficient. Although we had done our packing ourselves, they found a few things they thought ought to be better packed. They very quickly packed those into boxes they had brought along. Both lorries were ready to leave within 3 hours. When we got to Romford, there was quite a long delay obtaining the keys, but they did not mind and waited patiently chatting to us. Once we were able to get into the house, they unloaded our belongings again taking great care with everything. They managed to get our piano through a small hall and a 90 degrees turn. Nothing was lost or broken. They worked very hard, but remained very cheerful and hardly stopped for a cup of tea. They took all the stress away from us for which we were very grateful. We would recommend Caseys without hesitation.

Service cost: £2300

They arrived on time, assessed the items to remove, discussed which rooms they were being moved into, I literally was moving just over the road, from an apartment to a house. They worked really hard and were very professional and most important were extremely considerate of the items they were moving. Also they let me layout each of the rooms and moved a few items by inches if necessary, I am fussy - but they did it with a smile on their face!
I would definitely book Caseys again.

Service cost: £1008

Casey’s completed packed all our belongings on day 1 and loaded all boxes. 2nd day arrived promptly and completed by midday! Their work rate was simply phenomenal. Had to wait some time at new address but again worked extremely hard despite having to bring some large items up 3 floors via the stairs. Collected all empty boxes about 100 and packaging when asked. Their staff cannot be praised to highly and we were so pleased how that helped us through a stressful couple of days.

Service cost: £2000

Unfortunately I have had a very unprofessional experience with John from Casey's removals. Paid close to £5000 up front. I was told the delivery would arrive Sunday morning at 10:00am which was too early. I asked for it to be changed but they said no so my husband had to take a day off work. The delivery arrived at 17:00pm that day and when I complained I was told the driver missed the ferry and anyway it was only an 'ETA'. Things have been broken - a precious Ming vase, and I have been told that they will not even honour the £50 compensation in their T&Cs. A beautiful suede recliner was left uncovered (it should have been placed in a clear plastic protection bag) and is ruined but Casey's refuse to pay for having it cleaned. An IKEA cupboard was pulled apart instead of dismantling. But Casey's refuse to pay the £50 compensation for that either. John Casey has refused to take my calls since the money was paid in full. I have said I will take this to the Ombudsman or even court, and I have been informed by John Casey that they will 'fight me rigourously' to defend themselves. I am disappointed that I chose the wrong company out of 5 options available to me and now I am paying for the damage both emotionally and financially. I would strongly advise those looking for a decent removals company not to use this one if they treasure their personal belongings and prefer to have an after sales service once they have paid in full. And this could have all been saved by an email from John Casey to say 'look I'm sorry, we have messed up and your delivery will be later than planned' but we received nothing.

Service cost: £5000

Casey removals were fantastic from start to finish arriving on time shook hands with us introduced themselves we had packed ourselves with the boxes they had provided which were all marked clearly so I could tick which room they were to go to and also I knew which items were in each box they started at 8.30am and finished at 11am we then had to wait then we met them at our new place at 12.30 got keys at 1pm they finished unpacking at 3pm very quick would thoroughly recommend them.

Service cost: £1000

Casey's
Quoted on the night in writing and was held for over until move happen 4 months later, I box myself using boxes and wrapping supplied by Casey's some of the larger items which I needed a hand with the two guys assisted on the day . I never felt rushed at moving in or out the Guys just took a steady pace and didn't leave until I was happy . Although I am not planning to Move again soon I would happily use Casey's again
Great work Thank you .
Peter.

Service cost: £900