City-Removals and Storage

We found this company on the internet and after reading so manny good reviews we decided to call them.They oferred to do a home survey and they said they canot quote over the phone for properties bigger than 2 bedrooms.This was fine by us.
After the home visit ,the following day we received the quote by email.The price was not the cheapest but we were more than happy to use them.
Our expectations were high.On the day the 4 men crew were right on time.They were clean smartly dressed and all of them spoke english.
They were organized and worked very efficient.One of them had an enormuos tool box with him amd he took apart various furniture.He was a very skilled individual.
The others were wrapping and taking furniture and boxes to the truck.
At our new place things were equally impressive.Everything was placed according to our instructions and the guy with the toolbox did the reassembeling.
A good service and my overall rating is 9/10.

Service cost: £1460

This company provided us with a great services.
We filled in an online inventory on their website and they responded with a quote within an hour.We than called the number on the quote and spoke to a lady who answerred all our questions about parking and how they work on the day.Everything was explained clearly to us.They also took care of the parking issue by rezerving spaces outside the property with the local council.
On the day the team came on time and the men presented themselves.They worked very hard the whole day and they were fully equipped.Also I could tell they were experienced by the way they handled our things.
Also they were happy to follow instructions as to where to place things in our new home.
We were very happy with the service and we felt well looked after.Also the agreed price was the final price we paid with nothing added on.

Service cost: £780

This company moved us from 2 locations into storage for s short time.The move was quite small with mainly boxes from both locations.The only piece of furniture was a double wardrobe with sliding doors which we thought might be difficult but this proved no chellenge to them.They took it apart in less than 15 minutes.
The crew was punctual. I saw them from the window as they arrived 20 minutes earlyer but they wayted and onky knocked on the door when it was 8.
Both men were courteous and polite.Also dressed in company clothes with a very new and clean truck.

Service cost: £350

We had an amazing experience with this company.I mean a move is unpleasant no matter who you use but this company really did their best to ease the stress and made us feel confortable.Communication was top notch and the men who moved us were out of this world.The main thing we immediately noticed is how polite they were, and when I say polite I mean POLITE.They are clearly trained to be as nice and approachable as they can, which is a credit to the company.

On the first day they packed and moved about half of our possesions into storage and the following day they came and took the rest.
They use Big Yellow as a storage provider and this made us feel very safe.Also they provided a storage agreement and a detailed inventory so we can check everything when they come back.
Not much more to say.A really good company with extremely proffesional and approachable attitude.

Service cost: £1320

We recently moved from  London to Birmingham.We had quotes from 5 different companies.We opted for this lot in the end as they responded the fastest and the quotation was clear and very well presented.
All went all on the day.
Altough it was a relatively small move they have done their part very well.The workers came on time,they worked very fast and took good care of all our things.
Everything was in our new flat by 4 PM which is nkt bad at all considering the distance.They cane in a Luton truck which in the end was 3/4 full.

Service cost: £530

Nicola came and surveyed our property 2 weeks before our move day.She came on time altough it was quite early on a Saturday morning.She did a very thorough survey opening all the cupboards and wardrobes etc.At the end she explained the service and answerred our questions.The whole visit took around 30 mins.The quote was send to us on Monday morning and because we found the price reasonable we decided to book.
All went very well from there on with our moving day being extremely stress free and without incidents.
As our new address was on a narrow road instead of sending a big truck they sent 3 smaller vehicles.All 5 men that moved us were true proffesionals and also very experienced.They were very well breefed in advance as well.Also they worked organized and kept to a plan all day with everyone kowing their role.Some were dismantelling some were wrapping and others were loading.
A top service that I am more than happy to endorse and recommend to others.

Service cost: £1090

I hired this company to move my belongings from London to Edinburgh.This was a small move with no pieces of furniture involved.I ve done the packing myself and I ended with around 50 boxes.
I filled in their online quote request and they called me back to discuss.They explained that because I had no heavy items it would be more cost effective to only have 1 men with a van.This seemed a good ideea and I was happy with it.
It also meant that I had a free ride with the driver in the van.
The whole trip took us around 7 hours.The van was limited to 70 mph.
The chap was a nice and polite guy.He was on time in the morning and worked quite hard throughout the day.He was also a very good driver driving very safely.
Altough not a complicated move the service received was a very good one.

Service cost: £940

This company was recommended to us by someone who used them twice and was very happy with the service.To be able to compare we also asked prices from a few other companies.City removals turned out to be in the middle of the bunch.As they were recommended to us and they also did a home survey we decided to go with them. I can now say that it was a very good decision.The service provided was excellent and I do not think they could have done more.The packing was done exemplary ,they wrapped furniture,they were very carefull when handling stuff,etc. The workers were smartly dressed,clean and polite.They were all uniformed and trained.Also they are instructed to be as helpfull as they can, as the men followed our instructions without any complaining. Nothing was damaged or even scratched. At the end they were also happy to dump a few things we no longer nedeed for a very reasonable fee.

Service cost: £690

Like others we chose this company after reading so many good things about them on the internet.
We had a 6 men team that packed and moved us over two days.
The packing was done very well with all the items properly wrapped and protected.They did not spare any materials in ensuring everything is securely packed.All the boxes were marked and contents insisde packed logicaly.
The moving was also first class.All the men were experienced and everyone knew precisely what to do.Handling our furniture they were extremely carefull and exact.The end result was nothing was damaged or even scratched.
Altough moving is stresfull no matter what you do we really apreciated them trying their best to offer us a very smooth transition to our new property.
I can safely recommend this company to everyone in need of moving.

Service cost: £1160

We are very happy with how our move went with this company.A very good service from the begining to the end.
Their office also dealt with the parking organizing bays at both properties.This was a huge help.They also always answerred our emails very quickly confirming payments or other queries we had.
The removal men were proffesional and very hardworking.Typical eastern european work ethics which impressed us the most.They were helpfull and always willing to go the extra mile.At our new house they moved the sofa about 3 times untill we were happy and we had no complaints from them or funny faces.
All our furniture was properly protected with blankets and other covers they had with them.
We also gave them a tip at the end as we thought tgey thoroughly dezerved it.

Service cost: £780

This is by far the best experience I've had. From the start the person on the phone was very helpful and responded promptly with clear information. Both guys on the day were professional and really took care of our things. We had quite a few plastic bags with clothes/bedding etc and they even packed them into boxes they brought along. Everything was well packed and protected. (including a mattress cover for my double mattress)They were also vey fast! Took way less time than expected. Totally impressed and will deinitely recommend them.

Service cost: £200

This is a follow up to a previous review we have posted about 1 year ago when they took our stuff  in storage.
The brilliant service continued when they brought our stuff back.It has been a long road as we have refurbished our house.We wish all the people we dealt with in this process(lawyers,builders) offerred the same service,but unfortunaely it was not the case.
The last thing we needed was issues with the removal company but it was not the case.
Our belongings were deliverred over the course of two days.
We looked in the trucks and everything was protected and wrapped as it was when they took them away.They remeberred how to assemble everything,they had all the parts and nothing was lost.
Also all the men were incredibly incredibly polite and helpfful.
We checked all our furniture for damage and none was found.
Also they placed all the big furniture exactly where we wanted in many cases moving things twice as we were trying to figure how everything should be.
All in all the service we received was nothing short of what we were expecting.On the contrary the kindness and willingness of the removal men to help all the time blew us away.
We would recommend them without a doubt to anyone that values a good stress free service.

Service cost: £3540

We were treated to avery good service provided by this company.Our expectations were high as we read so many good things about them on line.Their price was competitive.Not the cheapest but definitely not expensive.Mid range.
On the day the crew came on time.It took them about 3 hours to empty our property  including the time passed dismantelling furniture.
Their main goal is not to damage anything and they ve done this pretty well.Everything was wrapped and protected and the handling was top notch.
I really can t fault the service in any way and I would use again.

Service cost: £350

Our removal day was as stress free as possible thanks to this company.They came on time and performed admirably.We gave the crew a cup of tea in the morning and this is all they needed.
Our flat was emptied in record time.
Also very good care was taken of all our stuff.They used protective covers for both our matresses.Impressive.The crew was also very polite and altough I m sure they were eastern europeans they had good comunication skills.
Very happy with the service and would use again.

Service cost: £380

I called this company after they were recommended to me by a friend.He spoke very highly of them so I decided to take the plunge.We had a very good start over the phone and they also agreed to send the surveior for a home visit.
To our surprize a very nice lady came.She was with us for about 1 hour time in which she answerred all our questions and explained the whole process.She was very proffesional.We also got a discount for being recommended.
The whole move was over three days - packing moving and than unpacking.
The men came on time on all days.They were polite friendly and the most important experinced.Just as Nicola said they wrapped up all our furniture and used protective covers.They aleo took apart all our beds, the cot and 2 wardrobes with relative ease.
The move day was quite long,but this was not their fault.We only got the keyes at 3:30.They waited patiently outside our new house and they did not complain once.I guess they are used to this.
On the unpacking day we had the same crew that did the packing.They followed our instructions as to where to unpack stuff from boxes.
Overall a very good service and very nice people to deal with.

Service cost: £1450

We recently moved from our rented 1 bed flat.
We found this company on line and as they provided us with a fair price we decided to go ahead.
They quoted us £330.00 for the move and £210 for packing.For this price we were allocated 3 men with a Luton van.
The men came at 08:00 in the morning as agreed and by 1 our flat was empty.
They worked very fast and in the same time they were very carefull and polite.
A very good experience with no stress at all.Exactly what we wanted.Well done.

Service cost: £540

We used this company for our move from King's Cross to Greenwich and they were excellent. The crew were Mike and I think Alex and they were both friendly, professional and knew their jobs. Mike especially went above and beyond; fastening protective cardboard to the legs of our sofa so it did not damage the new floor, installing the washing machine and fixing the plumbing while he was at it! When organising the move, the people we spoke to in the office were also very good. I suppose when using a company like this it all depends on the crew, however, if the crew you are allocated are anything like the crew we had then they should do an excellent job. .

Service cost: £380

A really good service on all counts from start to finish.Communication was very good with emails and phone calls answerred promptly.
The moving service was also very good.The men were courteous and polite and most importantly well manerred,well trained and experienced.They knew what to do ,they handled our furniture and boxes with care and generally knew their job.
They came ina  clean and new truck.They had all sorts of equipmemt with them from trollies to toolboxes which they used to take apart our wardrobe.
Altough at the begining the price seemed a litle bit on the expensive side we can now say it was well worth it.No stress and a very smooth and reassuring experience.

Service cost: £350

Brilliant service.Very good and proffesional on all aspects.
i have used big name companies before always paying a premium and I can honestly say these guys did not lack anything at a fraction of the price.
A very well presented quote which was sent by e mail.All the costs were clear with no hidden charges and the service also explained in detail.
As for the men that moved our contnets they were fantastic.They also spoke very highly of their company telling us that they get treated very well and this is why they also try to offer their best.
Nothing was damaged or even scratched.All the furniture waw taken apart and than reassembled.Also soke sensistive pieces were wrapped.A top service at a very fair price.Would use again.

Service cost: £860

A very good,near perfect service offerred by City Removals.
Everything started with a home visit.The surveyor came on time was very polite and not pushy.Clear and concise information was given to us and also a very detailed description of what exactly will happen on our move day.
The price if not the cheapest we thought was reasonable.Their on line reviews coupled with the very good presentation by the surveyor made us choose them for our big day.
The workers even though clearly eastern european had very good manners and to us it was clear they are trained on how to behave with customers.Their english was very good.Also all of them were dressed the same with company clothing.
Very efficient, they worked fast but without compromising on quality.Wrapping was the norm all day.
Their experience in the field was most noticeable when they hoisted one of the chest of drawers through the balcony from the second floor.The staircase in the house was rebuilt after we moved in so the bloody thing won t come out.Like I said above they did brilliantly.
I mentioned the hoisting as it was an outstanding piece of skill, but overall the whole job was close to perfect.
Honestly not much more we could have asked.The whole two days came and gone without incidents and we are now in our new place.Very happy with the whole move.

Service cost: £1190

We recently moved and we used this company.We only moved 1 mile away so they sugested it was better to use a smaller truck and do multiple runs as it would be more cost effective.As we were not selling and we were not pressed by time this seemed a good idea so we went for it.
The guys on the day worked extremely fast.It took them about 3 hours to load and unload each truck and they ve done 3 trips.Also even if they worked fast they were very carefull.
When they came in the morning I pointed out a couple of items that were really precious to us and they took extra care.We had 5 strong lads in total.One of them was extremely good at takings stuff apart and than building it back together.
All in all a very smooth experience.

Service cost: £890

The best thing about this company is the people you deal with.Everyone seem to be nice and they are willing to go out of their way to keep you happy.
The 2 men who moved us were exceptional.They have done more than enough and even some things not listed on their job description.They are organized and calm and  know how to work to make things easy.
Alex who coordinated our move from the office was again hands on at all times.He organized parking for both addresses and was generally happy to help.
The invoice was sent over to us by email a few days before the move.The price was kept as quoted and no nasty surprizes or hidden charges.
Not much more I can say.I would definitely recommend and use again.

Service cost: £350

Excellent from start to finish.Leading up to the move we had a home survey done and all communication with the office was handled very well.
On the moving day they arrived early but were happy to wayt outside untill we called them in.Once inside they introduced themselves and we showed them around the flat.
Everything was handled and loaded carefully with manny of our items being wrapped.They used blankets,bubble wrapp and some zipped covers they were equipped with.
We paid for a stress free removal and this is what we received.
Excellent service.

Service cost: £720