City-Removals and Storage

Excellent from start to finish.Leading up to the move we had a home survey done and all communication with the office was handled very well.
On the moving day they arrived early but were happy to wayt outside untill we called them in.Once inside they introduced themselves and we showed them around the flat.
Everything was handled and loaded carefully with manny of our items being wrapped.They used blankets,bubble wrapp and some zipped covers they were equipped with.
We paid for a stress free removal and this is what we received.
Excellent service.

Service cost: £720

We used City Removals for our recent move.
Only good things to report.Nice people to deal with in the office and the movers.
They came on time and were fully equipped.The service was as described in their email.Everything was wrapped,they had toolboxes ,covers,blankets etc.
Handling was done very well.They treated all our furniture with maximum care.Also their appearance was top notch with the men wearing company uniforms.Also both men spoke good english and were fully capable of undertstanding our instructions.
A very good service from the begining to the end.

Service cost: £290

This was the first time we hired a removal company.We contacted City Removals and 3 other companies.They were the first to reply.We also spoke with them on the phone a few times.Parking was also taken care of by them.They rezerved a few bays with the local council so that they could park right outside our flat.
On the day 2 Romanian chaps turned up.Both in company uniforms.Their english was quite good and they had no problems in understanding and following instructions.
They were very polite all the time and always willing to help.Our furniture was treated with the utmost care and some of it was even wrapped.
They worked hard all day and had no complaints.Their fitness levels must be good as well as they had no problems in going up and down 3 flights of stairs.
Overall a very good service.

Service cost: £370

The lady who came to conduct the no obligation survey of our stuff was professional and quick. They promptly provided a competitive quote. There was (reassuringly) excellent communication leading up to the move. And the move itself was simple, efficient and with zero problems - they even arrived early and patiently waited outside until the preappointed time. They just got on with it. This was probably the least stressful bit of our move. I would use these guys again. Thank you City Removals. .

Service cost: £890

Excellent service on all counts.The company was a pleasure to deal with throughout the whole process.Everything was dealt with proffessionally and the move itself was as smooth as it can be.
The quotation was clear and well thought out with a clear description of the costs and the type of service we would receive.Most importantly there was no small print so the price agreed was the price we paid.
The men were punctual.We booked them for 08:00 am and they arrived as expected.
Unfortunately we had to wayt 2 hours for our keys but this was not a problem.They told us there are no wayting time charges and there were not.The men parked outside the flat and wayted patiently untill we arrived with the keys.
Before unloading we showed the around the new place.They asked us where we wanted all our furniture and everything was placed as we wanted.
A very good and honest service.

Service cost: £420

We booked City Removals for both packing and removal from our 2-bedroom flat on the 2nd floor to another 2-bedroom flat on the 2nd floor (both buildings without lifts). Prior to removal, communication was via email and phone, and an assessor also came out to do a site survey to firm up the quote (on a Sunday!). The move took place over 2 consecutive days, with the packing on the first day (7 hours) and the removal on the second day (6 hours). There were over 100 boxes packed and a large proportion of these contained books. Furniture to be removed was less onerous being mostly bookcases, with a TV and some stands, although we also requested a quote for disposing of some other furniture items and these items were taken on the first day. 2 people did the packing, and 3 people did the removal. Note the moving cost shown includes £100 disposal cost. Overall, we were very impressed with the service we received from start to finish, including the contact with the office prior to the removal. Considering the many heavy boxes to be taken up and down flights of stairs, the moving team remained professional and in good humour throughout. They were communicative as needed, and asked when unsure about anything. We are still in awe of their ability to carry many of the boxes up and down stairs that we can barely pick up. We have completed about 80% of the unpacking so far and there have been no damaged items noted (the rest of the boxes are books, so highly unlikely we will find any issues). In terms of price, the quote was on the cheaper end of the scale, but not the cheapest of the quotes we received. We feel it was money well spent, and based on our experience we highly recommend this company.

Service cost: £960

We booked this company about 2 weeks in advance of our move day.
As we had a small baby we asked them for a 10:00am start time and this was not a problem.
When the movers came they introduced themselves,we gave them a good briefing of what was to be done and that was it,they than got on with it.
The whole move took about 7 hours and this was only because they could not find a parking place near the front door at our new address.They did not make an issue out of it and they started unloading.
A good service.

Service cost: £340

I can't express how good this company was to deal with, right from the start.
And it all finished with 2 very helpful, cheerful, polite movers making what can be a very stressful day a lot less so.
They were tidy and placed lots of protective coverings both on the floors and the furniture. Nothing was damaged and they helped to take items apart and back together when it was required.
I would and will happily recommend this company again to my friends.
**   Thank you again! **
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Service cost: £580

I wanted to move the contents of a 3 bedroom flat in central London to a farm house in West Sussex (not Brighton, that's just the nearest place I could select on this website).  Some stuff was still in the flat but most was in storage a few miles away, so loading was done from two locations.  I got about a dozen quotes from different removal companies with a range of about £550-£750. City-Removals was somewhere near the middle of the pack in terms of price, but with so many good reviews on this website I decided to go with them.  I'm glad I did - the service was excellent and well worth the small extra cost (compared to the cheapest quote).  I thought that loading from two locations might add to the cost, or cause some problems, but City Removals were fine with it. I was away prior to the move so couldn't arrange a site survey, but City Removals were happy to proceed on the basis of my expectation that we'd need a 7.5T truck and two men. Communications were clear and straight-forward throughout.  On the day they actually provided two Lutons and two men, which was fine.  They were scheduled to arrive at 8am but arrived early, which gave us a good head start.  I'm selling the flat so was concerned that no damage was done to the walls, floors, or doors during the move.  The guys were very careful and did a great job.  Everything was wrapped in blankets and secured to the sides of the vans.  I had some items that needed to be dismantled and they made short work of those.  I also had one extremely tricky item - a treadmill- which had been constructed on-site.  I didn't think we'd get it out to be honest, but the guys were very persistent and after some careful and extremely tricky manoevering they managed to get it out without damaging any walls.  The guys headed off to the storage unit while I dealt with a few things, and didn't mind at all that I kept them waiting half an hour.  Loading from storage was fast and smooth, as was unloading at the other end.  All in all I can't fault the service.  Really excellent.  I would definitely use them again (and did in fact, when I moved my parents).

Service cost: £650

It was quite a big deal for me to fork out the money to pay for a removal company, but I'm very pleased I did. I found City Removals on this website and they were exceptionally well reviewed. Their experience and professionalism showed immediately as they got in touch regarding my gross underestimation of how many boxes I would need to move and gave me some advice as to how many men and what size van would be needed which proved very astute. They also looked into parking at both ends of the journey and made me feel very at ease with the whole process.

The move itself went very smoothly. The deliverymen were courteous, quick, strong, and worked without complaint. They beat us to the new property and everything was in in no time. They also took away some items we no longer wanted, including a last minute decision which was made after the prior items were already on their way to the recycling firm.

Service cost: £840

The two guys, Mike and Alex turned up on time and were thoroughly professional the whole day. Two nicer guys you will not meet, everything you want from movers, hard working, friendly and very helpful.
The guys went out of their way to get all my stuff packed into the truck (which they only just managed to do). They were very careful with my stuff and wouldn't let me help even when I offered.
I recommend these guys and this company for anyone moving.    .

Service cost: £350

We have recently moved out  of our 2 bedroom flat from Kensington to Wandsworth.We also had a home survey done,which helped us a lot in deciding which company to go with.Thier price came somewehre in the mid range,but we felt our best option is to go with them as we were impressed by the number of reviews they had.
All turned out as expected, with the crew being very proffessional and polite.Nothing was damaged or stollen,everything got completed on time and with no stress.
Also eveyrthing we were told during the home survey happened as the crew used covers, hanging boxes,wrapped things and were generaly very carefull.
They also came and collected the boxes and paper after we finished unpacking .
Very good company to work with.

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Service cost: £75

I cannot recommend City Removals enough. I had a unique situation in that I had 2 locations for furniture pick-up (one from my childhood home and one from my rental flat) to drop off at a 3rd destination. I paid an incredibly reasonable price for 2 men with a large luton van to come to the first destination (zone 5 in London) to take down my wardrobe and bed and to do the same again at my rental property in Zone 1 London. At the end destination, they unloaded everything and re-assembled all furniture. They were 1) prompt at arrival 2) the van was absolutely unscratched demonstrating how careful the driver is 3) the men were not fluent English speakers but understood enough to do an excellent job and were hard-working, professional, clean and incredibly careful with my furniture and the surroundings at all 3 locations. They arrived at 9.30am (promptly) and were with us till 7.30pm. They were positive, courteous, obliging and couldn't be any more helpful despite non-stop lifting and going up and down many a flight of stairs. Since the move, I have recommended City Removals to many friends needing a referral. .

Service cost: £350

We moved from London to Birmingham at the end of February.I wanted to write this earlyer but accomodating to our new place  took longer than expected and I had no time.
Not too much to say though as the service received was just as expected.
We had no damages and nothing missing.We were impressed with how polite , and well organized they were.Everyone knew what to do.I think the best word to describe them is proffessional.It is nice and reassuring to see how they  dismantle things how they wrap furniture etc.
All of them wanted to help and they always went the extra mile.
 Totally enjoyable  experience and based on our house move I would  totally recommend this company.

Service cost: £890

Being impressed with the reviews we found on the internet we asked them for a quote.Nicola came out and did a home survey.She was on time,polite and she handled the survey very proffessionaly.She also answerred all the questions we had in a straightforward manner.
On the same day we received the quote via email, and we decided to use them.
The moving men did their job very well.They were respectfull and they took good care of everything they touched.Everything was done on time, as we had to be out by 12:00 that day.With an early start around 11:30 they were on their way to our new house.
Unfortunately we only got our keyes at 4pm, so they had a lot of wayting to do.They are clearly trained to deal with this and their attitude remained unchanged.
It took a bit more than expected to unload as the new house had a few tight turns, and they had to dismantle furniture that came out in one piece from our previous property.
At the end of the day a company is only as good as their staff. , and this lot certainly seems to know this.
Great job.

Service cost: £970

We ve used this company to relocate from London to Bristol.I can't fault the service at all.
The guys were on time , impressivelly polite , skilled at what they do and very proffesional.
Also they were equipped with everything they needed to protect our stuff and also to dismantle and reassemble.
Communication with the office was also good.Queries were always answerred promptly and in a clear manner.
Nothing got damaged on the trip either.At delivery they placed everything where we wanted.
Nothing more to say really.A good service and all we would have wanted.

Service cost: £540

City Removals packed and storred our belongings for 2 months.We just had our stuff deliverred and we received everything in the same condition they left.Their staff were always nice and polite.
In terms of storage they work with Big Yellow.This was one of the main reasons we chose them as we think Big yellow are a lot safer than containerised storage.Also I think they have some sort of agrement as we got better prices than if we were to store with Big Yellow ourselves.
They also wrapped everything in blankets for safe storage and an inventory was provided.Quite proffessional stuff.
We felt safe and looked after thorghout the move and I would not hesitate to recommend them.

Service cost: £870

So far so good. The first part of our move into storage just finished and we are very pleased with how everything went.

All of the guys that were involved were super nice and professional and they worked with the safety of our belongings as their main priority.

We had 4 men that came packed and loaded one truck in the first day and the following day 4 men came and finished the job.

We told them that we will be in storage for around 4 months and they carefully wrapped all the sensitive items.

Nicola who did the home survey was also very polite and she knew what she was talking about. We liked the fact that she immediately knew what size truck we would need ,how many men etc.

One of the guys, Adrian who coordinated everything was especially nice and skilful. He dismantled all our beds and 2 big wardrobes with ease. Also he had all the tools that you can imagine.

I was a bit doubtful at the beginning that they will be able to pack and move a 5 bedroom house in to days but I was assured that with the right number of people and resources it can be done..and it did.

Once we will find our new home and will get the stuff delivered from storage we will update this review. Hopefully, judging by the first part of the move all will be good.

Also we were handed a very thorough inventory of everything that went in storage.

 
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Service cost: £1480

It was a pleasure to move with this company..I really mean this. I have now finished unpacking and I feel as I have never moved.
Everyone in the office was very nice and polite starting with Nicola who also did our home survey. They also dealt with all the parking arrangements for us.
The guys that came and actually moved us were amazing professionals who took great pride in the work they do. Nothing was too much trouble, they were always willing to help..pure eastern European work ethics. Also they spoke very highly of their company which is a sign that they are treated well and maybe also paid well. It is always nice to see this.
Silviu was the top man. He supervised everything, he was everywhere and he was also the smartest of all.
They were also well within the timeframe as we had to be out by 12:00 from our current address. Also unfortunately they had to wait around 3 hours as we did not get the keys to our new home until around 4:00PM.
We had around 5 quotes to choose from and we are very happy we made the right choice.

Our decision to hire them was based on how well Nicola conducted the survey, price and online research and it seems it was the right one.

Service cost: £1350

Thoroughly impressed with the service.Totally professional and handled our move in a positive and organized way.
Nicola who came and saw our property was charming and she answerred all our questions.She instantly knew what size truck our removal would need,how many men and she also gave a time scale for the move day which turned out to be pretty much accurate.
The boys were all clean and hardworkingand most importantly knew their trade.Dismantling ,reassembling, wrapping ,carrying ..they did it all without too much trouble.
There was really no hassle involved with our move.
I have a few friends who were not so lucky with their move so I did my research well before choosing.I would recommend everyone who moves to do the same if they value their possesions.Moving is clearly not an easy task and a good removal company plays a pivotal role.

Service cost: £1340