Average service price

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£ 180
Long Distance move average
90% less than market avg.
£ 137
Local move average
89% less than market avg.
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Review summary

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971 reviews

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Marguerite Mcginlay
Aug 29, 2019
Long-distance move from Chelmsford, Essex to Edinburgh, Midlothian

Do Not Use if Moving More Than 100 Miles.

14 hours before my house move, get call to say that they will collect tomorrow morning at 8am - BUT DELIVER THE NEXT DAY - because it is over 100 miles. Complete scam.

Service cost: £1100

Vicki
Nov 01, 2017

What a joke.

Summary:
This company is a joke. They didn't deliver the service. They didn't apologise for being late. They contact on the wrong day or not at all. They don't understand full refund is 100%.
I would not recommend to anyone.


Full story:
I don't drive, so I was willing (but not happy) to pay £60 to get a fridge freezer moved roughly 2.5 miles and into the house.

Now, I paid extra for 2 people so I didn't have to lift anything. I paid extra to pick my collection day and slot, 10-12 Tuesday 31st October.

So imagine my surprise when they called me on Monday asking if they can deliver it now. Hmmmm. Nope. I'm not in the city right now. Try tomorrow, the day I actually paid for.

Now on Tuesday morning, I was up and ready for 10, expecting a phone call from the driver(s). 10:30, and I hadn't heard from them. 11, and I felt nervous. 11:30 and I was panicking a little.

So I rang them. The man said something like "Oh we're running a little behind schedule, we'll be there a little after 12" he either said five or ten past.

They knew they weren't on time and I don't even get an apology. Not super happy at this point, and I can't afford any more delays, since I have to be at work at 1 and it takes about 45 minutes depending on buses.

[I would like to point out that it takes maybe 10 minutes to drive from pick up to collection.]

I emailed their customer services, to vent my frustration. Which only got me more wound up when they replied
"First of all, please allow us to offer our sincerest apologies for any confusion over what this time slot meant when you were making your booking."

Again, no apology, just excuses. I had originally believed that my fridge would be collected and delivered between 10 and 12, but apparently I was mistaken. It just had to be picked up before 12 to fit in that window (!!).

I waited until 12:10. And rang them again. This time he said "yep we're just getting off the M1". Now, I live a good 20-30 minutes from the Motorway, so I went into a rage. I am already late for work, and they MISSED the collection window that I had paid for.

At this point I cancelled. There was no way I was going to wait any longer, they didn't appear to be in any rush. They weren't concerned that they were really late. They didn't care how late I was to work. Given the speed they seemed to be travelling, it could have taken them an hour or more to reach me.


Then comes the fun part. Trying to get a refund for a service I was never given. I was emailing back and forth all day. The words "full refund" apparently mean a fifth to them, as I have been offered £12. They seem to think that's all I'm entitled to.

Like I said. Joke.. But not a very funny one.

Service cost: £60

Nikki
Feb 16, 2018

Removals.

Very easy website to use, and received several quotes within minutes. Found a great removal service who were very helpful, flexible and professional at a great price! Would definitely recommend.

Service cost: £272

John Price
Feb 22, 2018

Moving 7' pool table.

The removal company rang the day before to confirm a time. The three guys who came were bang on schedule, were helpful and nice to deal with, and carried out the very heavy table with little fuss. They re-assembled it at the delivery address and made an excellent job.

Service cost: £286

Jennifer Rose
Mar 11, 2018

Excellent service all round.

Fantastic communication throughout, easy booking process, friendly, polite and helpful courier. Would highly recommend!

Service cost: £5300

Miss J Atkins
May 07, 2019

House move.

DO NOT USE THIS COMPANY THE DRIVERS TURNED UP 5 HOURS LATE HE SMOKED CANNABIS THEN SAID WE HAD BEDBUGS BECAUSE MY SOFA WOULDNT FIT IN HIS VAN IT COST ME £90 TO HAVE PEST CONTROL TO BE TOLD NO BED BUGS I WASTED £300 THEY WERE SUPPOSED TO TAKE FURNITURE UPSTAIRS BUT HE WAS DRUGGED UP CUSTOMER SERVICE OFFERED 10% REFUND WE HAVE CCTV ;) SEE THE DRUGGED UP MANTAS ON YOU TUBE SHORTLY.

Service cost: £300

S A Burgess
Aug 14, 2018
Long-distance move from Lincoln, Lincolnshire to Lincoln, Lincolnshire

Home Removal.

Excellent service. They arrived promptly and were friendly, quick and efficient. A very satisfied customer.

Service cost: £205

Jane
Apr 14, 2019
Long-distance move from Lincoln, Lincolnshire to Norwich, Norfolk

Do not touch these cowboys.

Terrible service - don't touch this company. Pulled out the same day as collection and delivery due after we had paid extra for a specific day. No compensation. Totally let us down.

Service cost: £59

U Radia
Feb 11, 2020

Moving Furniture.

I have used Anyvan a number of times and I would highly recommend the service. The booking is easy, the contact from the driver and the delivery all to time and the guys unloaded the furniture taking care of the individual items.Very reasonably priced for the items ie 2x3 seater sofas. I can't fault the service.

Service cost: £85

Lynne Carter
Feb 05, 2018

House items moved.

Very efficient and friendly. Very punctual and would highly recommend this company to friends for house moves.

Service cost: £81

Rashmi
Feb 25, 2018
Long-distance move from Liverpool, Merseyside to London, Greater London

Move.

Brilliant service with professional and punctual staff.

Service cost: £170

Jan Lawton
Jul 23, 2018
Long-distance move from Liverpool, Merseyside to Liverpool, Merseyside

House removal.

Hired any an guys last week, they turned up on time, very helpful and professional, need them again soon so definitely will rebook!

Service cost: £145

Ines
Jul 26, 2018
Long-distance move from Liverpool, Merseyside to Leeds, Yorkshire

AnyVan removal.

My driver was Krzysztof. He was very kind and made my flat moving a pleasant and stress free experience. He kept me updated and handled my belongings with genuine care. Beyond all expectations. Definitely would recommend.

Service cost: £117

Harry Parker
Oct 29, 2018
Long-distance move from Liverpool, Merseyside to London, Greater London

Moving dining table and chairs from Liverpool to London.

Cannot fault the service. The online booking process was simple and we went for the cheaper rate with variable dates for pick up and delivery. Communication was good with both the pick up and delivery locations, no complications, nice and straightforward. Polite and efficient service.

Service cost: £115

Dorathy June Causer
Nov 01, 2018
Long-distance move from Liverpool, Merseyside to Liverpool, Merseyside

Furniture removal.

Anyvan are the cheapest around we’re I live u get first class service with a smile.they arrive within the time slot they give you I would recommend anyvan the driver is friendly and very helpful.

Service cost: £120

Debbie
Feb 18, 2018
Long-distance move from Luton, Bedfordshire to Norwich, Norfolk

Anyvan.

I could not fault the professionalism of this company. The communication was regular, confirmation email, followed by a confirmation phone call and texts to confirm eta. The driver, John, was well presented, polite and very helpful. I wouldn't hesitate to recommend them.

Service cost: £165

David Dixon
Mar 10, 2018
Long-distance move from Luton, Bedfordshire to Richmond, Greater London

Motorcycle move.

Excellent service, good communication and prompt collection and delivery of a purchase made on Ebay - even though I opted for the lowest price service. I would certainly use again.

Service cost: £115

Simon
Mar 10, 2018
Long-distance move from Luton, Bedfordshire to Luton, Bedfordshire

Great service.

I have used any van twice now and both great experiences, very recommended and great value for money.

Service cost: £107

Simon Quarry
Mar 10, 2019
Long-distance move from Luton, Bedfordshire to Oxford, Oxfordshire

Should be unrated.

Lost an entire box of kitchen wares and tried to blame me.. Stichedme up for £45 "surcharge where they thenslves forgot to bring boxes as requested. English language apparently very good when telling you you when you need to pay more but somehow deserts them when asked for assistance..TOP ORDER CHARLATANS AVIOD AT ALL COSTS.

Service cost: £280

Annika
Feb 13, 2018

Great service!

Very professional service, and great communication of times throughout. I'd definitely use them again.

Service cost: £212

Dianne Marijewycz
Mar 23, 2018

Furniture removals.

I needed to move furniture from our lockup..take to 1st address..drop off..pick up more furniture and take to 2nd address..
Was looking on line for 'Man with a Van' but decided that I needed 2 me To help..so contacted 'Any Van'..more than helpful on the 'phone..was quite expensive, but decided to go ahead..
Stewart and Victor text me the day before to arrange a time to meet..they were early and worked very hard and efficiently.. good team work and would definitely recommend..thank you.

Service cost: £250

John Murray
Jun 30, 2019

Any van removal.

Very professional and friendly service, very hard working team, punctual and exceptional removal men.

Service cost: £145

Max Shaw
Dec 19, 2019
Long-distance move from Belfast, County Antrim to Belfast, County Antrim

Removal from 14 Straiddorn Green.

I found the removal men to be prompt, friendly and efficient. I could not have asked for a better service.

Service cost: £85

Colin
May 31, 2019
Long-distance move from Newport, Gwent to Newport, Gwent

Beware of using Anyvan.com.

This is what I wrote to them:
you have left us, late in the day without a removals van, we have packed up everything and have spent a stressful day and now have to try and get another company - more reliable - to help.

Service cost: £200

Amanda Jones
Jan 31, 2018

Excellent service.

Had a very heavy table to move 130 miles. They were brilliant! They were also the cheapest. I would definitely recommend them and will use this company in the future. Very friendly, excellent customer service! I paid £55 which I think is amazing value for money.

Service cost: £100

Not showing 152 filtered reviews.

These reviews are the subjective opinions of RemovalReviews members and not of RemovalReviews itself.

Company Info

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Company Notes

AnyVan makes moving anything, anywhere hassle-free and affordable. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

We'll match you with trusted, vetted moving teams already making trips in your area, helping you save up to 40% on your move, cut wasted miles, and enjoy a truly hassle-free experience. AnyVan is the UK’s favourite choice for cost-effective, nationwide moving.

Is AnyVan a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of AnyVan here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of AnyVan here.

How to check if AnyVan is trustworthy?

For extra peace of mind when hiring AnyVan you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is AnyVan cost for local moves?

We have calculated an approximate local moving market average price from 135 reviews of people moving within Greater London to be £1266.

From 355 local reviews for AnyVan, we have calculated an average moving cost of £137 for local moves.

This could mean that AnyVan is cheaper with about 89% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is AnyVan cost for long distance moves?

From 334 reviews of people moving long ditance, we concluded that the market average costs are around £1749 when moving long-distance.

For AnyVan, we estimate that their average long-distance moving costs will be around £180, based on 388 long distance moving reviews.

This could mean that long-distance moving services costs of AnyVan for moving between states is cheaper with about 90% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed AnyVan. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on AnyVan - a professional company located in , London. Discover London, Greater London moving companies.

*RemovalReviews may not be affiliated with AnyVan and the estimates may be provided from other professional removals in our network.

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