London Best Removals & Storage Ltd

Got a quote and booked 5 days before moving. The 2 guys packing the day before move seemed polite and efficient. The destination was approx 20 miles further than original place, so I agreed to pay £100 extra. Was also informed that we would now require 3x3.5 ton vans instead of 2 and a transit..thats another £100 on the price, which incidentally we were told was fixed and would by alter. The vans arrived next morning and reminded me of the "rag tag fugitive fleet from battlestar Galactica, with remnants of their previous owners from Sheffield and Glasgow still visible on the sides of the vans..very unprofessional.5 chaps unloaded and were very fast. Many boxes, although marked, ended up in the wrong rooms and upon opening them we found loads of random items in with each other. All my shirts were overstuffed into boxes as were my suits and jackets..not at all what I expected for an experienced company. I see they have many good reviews, but I cannot comply with these, and I would NOT recommend London Best to anybody..in fact, if this is the best, I despair to imagine what the worst is like.

Service cost: £1300

I would most definitely recommend this service to all of my friends and family. At first I was wary that my furnitures may get damaged, however, there wasn't even one scratch on them in the end. They were always very careful, professional and didn't waste any time at all. I knew I was in hands from the start, they were well prepared before even coming and they knew exactly what had to be done.
I couldn't have asked for a better service, thank you!

Service cost: £875

I arranged my removal for 1st April 2017. The removers turned up and I was quite concerned as they appeared to be having difficulty manouvering their vehicle on the large driveway.

I had a pair of floor lamps that the removers decided to bubble wrap altough the shades were delicate. I arrived at my new address and the van was nowhere to be seen. After 45 mins I phoned them to find out where they were. They had stopped for a break. It would have been a good idea to have let me know they were going to do this as I was becoming concerned. When they bought one of the lamps in it was obvious that it was damaged. After taking the bubblewrap off I pointed out to the removers that it was damaged. They told me to take pics. Although the quote shows an insurance amount of £50,000 in transit I was told that there is an excess of £250 and they were only prepared to pay me half of the cost of the lamp as the lamp had been bubble wrapped even though I informed them I was now not able to purchase the lamp in white and would have to purchase a pair.

I emailed them back to explain that bubble wrapping the lamp was impractical as the shade was not a hard surface it was delicate.

I have heard nothing since.

Service cost: £400

These lads are professional and hardworking. We request to have quote for same day packing and move, as moving distance was not that much. Their quote was reasonable as per their offered services. They offered more number of professionals as compare to others for completing removal effectively in same day. That`s also includes Piano move . Particulars were mentioned on boxes and furniture was protected well. They were helpful in arranging the furniture in new house. We will be happy to recommend them.

Service cost: £1195

The name says it all.. Really are the best company for all your removals and storage needs.. 2nd time using their services very Honest and professional. They handle your goods with care like it's their own defiantly would recommend to anyone.. And fair prices too, they can move anything that fits in their lorry, had my Harley Davidson bike moved first time around it wasn't a problem for these guys as many other companies couldn't .. fully insured service
Thanks again Amir and the other lad
Yasir from Croydon.

Service cost: £50

After initial quote from anther company our moving date changed and London best removals and storage LTD were able to accommodate at short notice. On the day of the move they turned up on time and all 4 guys (including driver) worked very fast and hard. The price wasn't the cheapest nor the most expensive, but worth every penny as the crew was one of the best I ever had performing a move for our family. No compliants at all, from begining to the end. I would definitely recommend this company and hopefully will use them again in the future.

Service cost: £700

A pleasure to deal with from start to finish. They have an awesome team around them and carry out all aspects of the move in a highly professional manner.

From first contact they were friendly and professional. The quote process was simple and I really felt that they cared about my possessions and getting things right. Having never moved with a removal company before there were things I hadn't thought of and when the boxes and packing material were dropped off I have to admit to having thought them a little crazy for delivery so much but they know their stuff. I needed all those boxes, packing tape and bubble wrap.

The team on the day arrived promptly and were really dedicated to doing a good job. You can really tell that they love what they do and I wouldn't hesitate in recommending the London best removals and storage LTD team to anybody who is moving. They really take the stress out of the process.

Service cost: £900

Zain and his team were great. They came the day before the move and emptied our 2 bed flat in South London, dismantling a few bits as they went. When they couldn't get the sofa out, they removed the front door carefully and put it back perfectly. They estimated 3 hours to fill the van but did it in under 2. The next morning they came back to take our mattress and some other bits and then headed up on their long drive NE Scotland. They stayed in touch through the day and although they got there just an hour ahead of us, they didn't seem bothered and cracked on with unloading our stuff into our new house. They were great and put everything where we asked and put the stuff back together again. Nothing was lost or broken in transit and the price was competitive. Quite a stressful thing, moving 500 miles away, but I can thoroughly recommend these guys: they did a grand job!

Service cost: £1300

We had a lot of stuff and in general the move went ok but the service wasn’t really good. I paid for 3 people for loading/unloading but instead 3 guys arrived for packing and one of them disappeared at some point leaving two to do the hardest job (though he returned couple of hours later after the call from his colleague). One of the guys started complaining there was too much to do, they expected 2-3 times less work, that another team already completed the move and going home, that we had too much stuff (c), etc.. well.. we paid extra £3 for every single box not included in the package. Yes, we ended up with more than twice more boxes then it was included in the packing package but it was all paid off. So it wasn’t really nice to hear all the complaints and moans (there were a lot of them!) how tired he was and what he did not expect. Well, it’s not professional, in the end of the day this is his job, i’m sorry. Later the same guy started telling stories about the tips he got from the previous jobs, as I understand, hinting that he expected some from us.. We gave the tips to the team and were planning to as there was a lot to do indeed, the guys finished late and we thought everything was packed well. But when we started unpacking we found quite a few broken and damaged items, I.e. Max Mara straw hat which was just stuffed into a box with other clothes, the hat was really expensive (£370, bought it last year) and cannot be used again.. boxes have been marked incorrectly, we found a lot of stuff from other rooms in the ‘kitchen’ boxes, we asked to use our 5 moving wardrobes, we were offered and accepted 2 more (10£ each) from the company to fit the expensive jackets and dresses, one of our moving wardrobes stayed unused but we found a lot of clothes on hangers stuffed into the boxes.. not professional. Some of the items were left in the apartment and we had to come back for them next day, some of the stuff like the baby bath I brought to the van myself .. Josh, the gentleman with whom we agreed the price and details of the move etc was very nice and helpful, he even didn’t charge us for the the previous packing booking cancelled in the very last moment, but the moving day service itself unfortunately was not very professional and something I could recommend or use again. I’m very sad about my hat.. there are half boxes unpacked and there is disappointment more than enough.

Service cost: £700

Used one of the removal quoting engines and the best price came back from London Best Removals & Storage Ltd. The move was for a 1 bed flat in Staines upon Thames to a property in Coventry.

We had estimated that a Luton body transit sized vehicle would be sufficient - just a king size bed and some odd bits of furniture plus a big pile of boxes - we had pre-packed everything ourselves before the guys arrived (cardboard box kits from Argos) and plastic crates.

Tuesday 7th August 2018 - Rana and his assistant arrived at 0830 and by 10am the van had been carefully loaded, the bed mattress wrapped in thick black cling film and everything tied down. In the end the van was maybe half full.

By 12 midday the guys were unloading the van in Coventry, everything perfect and no damage, by 1pm they were on their way home, excellent service and a job well done.

Reading some of the reviews here, be mindful that these guys are human just like you, take care of them, provide drinks etc, be decent. Moving house can be stressful, careful planning and packing before the team arrive takes the pain out of the process.

Service cost: £465

We asked that removal company to pack and move on same day , they suggest to pack one day before they move , we accept , it turn out to be a good decision after they packed the whole items into boxes, they were many. We received other less price quotes as well, but they were only offering 3 team members for second floor flat to second floor flat with stairs and one van only, London best removals provides 5 professionals with 2 vans on moving day , we moved within reasonable time and bed was ready for kid on time, we really appreciate their hard work in such a hot day, last week. Thumbs up guys , Will definitley recommend |.

Service cost: £1290

These guys did a solid job. I would recommend them.

Strengths
- Were fast, efficient and effective.
- Good value for money
- Did what they said would do and were friendly
- A pleasant moving experience and no damage to items

Weaknesses
- They will definitely get you with extras. It is impossible unless you are pro to know how boxes you need, account for overages, etc. So before you agree to sign up, have them commit to a firm price with additional overage and say if it goes over, it is on them and not you. Next time I do a move I will do this.

To note, I would have given them 5 stars but I did feel a bit aggrieved about overages which to be fair, I should have managed more efficiently at onset.

- On some delicate pack items, they needed my oversight/intervention to ensure items was packaged appropriately. My advice is before a room is done you give clear instruction on sensitive items to ensure things are packed properly.

Service cost: £1250

We used London best removals to move our staff to our new house. The guys Rana and David were extremely helpful. Nothing was too much. The guys helped us with all our stuff to our new place which was on a 3rd Floor with no lift ( really though!) Both were really engaging, friendly and hard-working. Service was punctual and our moving was done so quick and completely hassle free! They dissembled our king size bed and set it back up at the new flat which was brilliant too. Honestly without them it would have taken us several days to move all of this however it all was done in 4 hours! Great guys and great service!
We will definitely recommend them to all our friends and we will surely be using them in the future again.
Many thanks!!

Service cost: £280

David and team moved our belonging to Nottingham. On 8th Feb, they turned up on given time with new packing material. After couple of boxes packed in front of us, that assure us that these workers are professionals. Details were written on boxes and packed well. 9th Feb, team arrive on given time. They lays down carpet protector and loading was quick and organized. Main credit is about providing same set of services as Surveyor assure us. We also received a call after loading about the services of that team. They place furniture in instructed rooms and assemble beds. We have many boxes unpacked till now and nothing is broken. Furniture is fine. We will recommend them for professional services and time management.

Service cost: £1477