City-Removals and Storage

I booked the packing service (£200 extra) as well as the removal. Six guys arrived at my three-bedroomed London flat at 5.45am and went through the place like a dose of salts. I made them all a cup of tea on arrival, they said that was all they would be needing, washed the cups and packed them when they'd finished. They were fast, polite and good-humoured and marked up all the boxes perfectly.
The oil paintings were wrapped in tissue paper before being bubble-wrapped to avoid imprinting, which I was impressed by - the other two companies who quoted for the job did not suggest this. They were also a lot more expensive.
The guys had packed the entire place by 10am, more than an hour earlier than I'd expected. That included dismantling shelving, removing wall-hung cabinets, unplumbing the washing machine. That meant I could get the train to my new home in Devon two hours early. I met them in Totnes at 2.30pm where they performed the same magically quick procedure in reverse. Then they jumped cheerily in the truck and drove back to London. 
The person who quoted for the job, Nicola, was also very efficient, friendly and reassuring, just what you need when you're moving home. She also arranged parking at both locations. I didn't have to do anything. Perfect!

Service cost: £1670

I could not be more imptessed with the service delivered by City Removals. They arrived on time, despite difficult parking and loaded the lorry in record time. All items were very carefully handled, shelving taken apart in minutes etc. The delivery was tough as the parking was extremely difficult and the only available place was a good 50 feet down the street. But this didn't phase the 2 guys who ploughed on and got 40 boxes as well as a large amount of furniture up 3 flight of stairs in a lot less time than expected. On top of this, they brought a tescos delivery up when it was delivered during the day (to save the tescos man the bother!) and even offered to put together a bed that had been delivered the day before.Which again was done in a very short amount of time. This was all done for no extra cost. At all times they were professional, polite and completely on top of the whole situation. Best money I have ever spent!

Service cost: £280

I found this company on this website.Having heard so manny bad things about removals company a made sure I did my research.Being impressed by their reviews I called up.When I told them I had a 3 bed house they instantly sugested a home survey as they could not quote over the phone.This was the first good sign as the other companies I called were happy to give me a price over the phone.
On the day of the visit I was pleasantly surprized to see a preagnant lady. By the name of Nicola.I thought this was a world of men.Nonetheless she was polite and she knew what she was talking.From her words she has been doing this for manny years.
I got my quote on the same day and imedeatrky called to book as I was happy with the price and I felt they can be trusted.
On the move day the removal men were nice smartly dressed,clean and spoke english.They were very organized and only needed minimum directions at the begining.All the wanted was a cup of tea every now and than.
Once evrything was loaded they drove to our new address.Unfortunateky we got the keyes close to 5 pm,so they had to wayt quite a lot.They had no problems whatsoever.Their attitude for the whole day was proffessional and cheerfull.
They unloaded evrything.All the time they were asking me where I want things .One of the chaps was also incredibly talented at dismantelling furniture and reassembeling.Good stuff 
Nothing was scratched,damaged or missing.
Our move day went by almost like nothing happened.I am more than happy and quite impressed.
Top class and top guys.

Service cost: £1230

I am thoroughly impressed with all the dealings I had with this company.From the first contact they have been incredibly nice and helpful, from parking to storage and advice.
I will update this review once we will get our things back from storage but so far so good.We have done our own packing as I had the necessary time.
Also all our furniture was wrapped while in storage.They had blankets ,buble wrapp covers etc.
All of the men came smartly dressed and were very very organized.
Comunication with the office was always prompt.They even sent  their insurance copy by e mail when asked.
I have moved 2 times before but this was really special.I am not sure how big or small this company is and I do not care.I chose them based on their reviews and even though I was scheptical as to manny of them are nice ,i have to agree with all of them in the end.
Most impressed.

Service cost: £780

Our removal experience involved packing up our town house in London and moving it all into storage until we are ready to move into another property.  This review is based on the move from our house into storage as we have not yet moved our belongings into a new property.   Very competitive quote. Staff were clean, professional, polite, on time and very proactive.  Great care and attention was taken over packing our belongings and moving them into storage.  All removal staff were very hard working and efficient.  The office staff at City-Removals has also been excellent at responding to queries, trying to find competitive prices and coming up with solutions to some of the insurance questions we had regarding storage.  We have been extremely impressed so far with the service received.  .

Service cost: £1550

We had our move done over 2 days.On the first day we had them pack all our house and the next day the move.
We had no problems at all in any of the days.The men were proffessional and did their job.Everything was as discussed over the phone, with the men wrapping everything and packing very safely.
Nicola dezerves a lot of credit for this.She and the reviews on this website were the main selling points for this company.After completing the move we can only agree with the vast majority of people here.We have received a proffessional service as advertised.No hidden costs either.
We really felt well looked after and would certainly used them again.

Service cost: £1140

We have moved around 2 weeks ago 5 minutes away from our old place.Even though the distance was short we had to vacate the property by 12:00.This added quite a lot of stress to what is already ..let s say not the perfect day.
We have done our research thoroughly before commiting to a company.We found city removals were the most proactive towards our needs and willing to plan and explain everything to us.
We planned a 5 AM start time for our move and the 6 men we had were bang on time.While our 2 small kids slept upstairs they cleared the ground floor the garden and the garage.THE SPEED at which they worked and they still managed to be proffessional was amazing.Around 8 they started to dismantle and to clear everything from the bedrooms.11:30 sharp our house was empty.I was doubting this would be possible but they explained that with the right attitude and the right resources anything is possible..and they were right.
A special thanks goes to Nicola who was on top of everything from the begining.She explained the whole process when she did the visit.She was nice and naturaland at no point we felt she wanted to sell us something.Also all that she said ..happened.
The 6 men also deserve a lot of credit as at the end of the day a company is only as good as it s front line workers.
Thank you.

Service cost: £1540

We recently moved from our 1 bed flat in Hammersmith to Birmingham.This company came highly recommended by a work coleague So choosing them was fairly easy.
I told them what I have over the phone and I received their price offer by email.
On the day the guys came on time.I was most impressed with their appearance and with the fact they were very well equipped.
Also they handled all our stuff with care and attention.
Also they came with a brand new vehicle..they said that it was being used for the first time..lucky me I guess.
Nothing missing nothing damaged.Very happy with the service.

Service cost: £540

We relocated from our 2 bed flat to a house in Kingston.We have done all the packing so we only wanted to find a company who could only do the move for us.
We found City on this website.Their price was competitive so we decided to give them a try.
Everyone we dealt with was polite and proffesional.Phone calls and e mails were always answerred quickly.They also did the parking for us with the local council which was helpfull as because I do not drive I do not have a clue about parking.
The 2 men we had on the day were very good.They did it all without any fuss and with no damages.Also very polite hard working and helpfull.
To cut a story short we have no problems in recommending this company as they provided us with an excellent service.Always do your research before choosing.

Service cost: £350

City Removals moved us to Epping around 2 weeks ago.We had 2 brilliant removal men.They were polite,hard working and experienced.We also had a piano to move but they made a piece of cake out of it. In the office Alex was always helpfull and prompt in answering emails. The price they quoted did not change and we had no other charges on the day. We chose this company I guess like many others after finding them on this website. Our Ikea wardrobe was also taken apart and put back together without any fuss. Excellent.

Service cost: £330

I have used this company for my recent move.
Everything went as smooth as I could have wished.The 2 men that were assigned were very polite organized and hard working.
I had a small extra charge on the day but found this fair as I had a few more boxes and also forgot to mention a few of the bigger items.
They guys were extremely carefull with everything they touched.They had packing materials with them and covers.My sofa and matress were all covered for the move.
The whole job lasted 7 hours time in which they also took apart and put back together a bed and a double ikea wardrobe.
I would be more than happy to use them again and would recommend to anyone.

Service cost: £350

We only had a small move but still the company provided an exemplary service.We packed ourselves and in the end we ended up with around 20 boxes and 5 pieces of furniture..so not a lot.
The crew came on time introduced themselves and started to work.It took then about 90 minutes to load everything.It was impressive to see that they had a cover for our mattress as well.
At out new address again they were ultra carefully and followed our instructions precisely.
Top service.

Service cost: £250

A great experience from start to finish. An estimator came round the same day that I called to get a quote. They were really helpful and offered many packing tips. I had a large table to move with a granite top that is heavy and fragile to move. This was quoted as a separate item as it would require special packing and an additional guy on the moving team. On the day, the 3 guys were great and nothing was an issue, they just got on with it and had a 'can do' attitude. The granite table top was carefully wrapped and crated up. The move was to East Sussex and they we ready to start unloading as soon as we had had the keys. Everything arrived in perfect condition. I have not yet found anything damaged or missing. I would throughly recommend City Removals for a house move. They were friendly and helpful in what can be a very stressful time.

Service cost: £960

City Removals made moving completely stress free. I had never used one and their packing service made it so easy. Their service was fantastic and all the team were lovely. There was no drama when removing a sofa from a small flat. They helped with any queries and we're happy to wait at the other end, when we were waiting for completion. They dismantled and put evreything back together. They were really honest, and  I would highly recommend them.                  !

Service cost: £1170

We found this company on line on this website.We selected the first 5 companies by the number of the reviews.City Removals were the first company to come to us.We were impressed by Nicolas who did a very good job of assessing our needs and answering our questions. The quote arrived later on the same day by email and we found the price competitive so we decided to book them. As my wife had the time we decided to do the packing ourseves.  On the move day due to the poor acces at our new property 2 smaller trucks arrived and 4 men.All of them were polite , clean and spoke good English. They were extremely hardworking organised and efficient throughout the whole day.Also their main strong point is that even though they are a bit on the slow side this is only because they are extremely carefully when they carry things..so nothing really to complain about here. Dismantling is a piece of cake for them as well.They had all the tools and we're very skilled at taking things apart and put in them back. Once at our new home we showed them around and in about 4 hours they were gone.My wife was with them for the whole time and they followed her instructions precisely as to where and how to place stuff. Very good service and value overall.

Service cost: £860

This company kept our stuff in storage for three months.All was delivered back to us in good shape with nothing damaged or missing.
The same team that collected our stuff also delivered it.
On both occasions they were on time polite and extremely professional.We made it clear when we booked that we would like all our furniture wrapped which they did.
The office always answered emails in a timely manner.We had no hidden charges and the quoted price was the price we paid plus the storage.
We were also been given full access to our storage unit in case we ever wanted to visit.
5 star service.

Service cost: £780

All went as planned.The removal crew came on time ,they were extremely polite,very hard working and diligent.
Clearly this company puts a lot of effort into choosing their staff as both of them were smartly dressed, spoke good English and my feeling was that they get a bit of training into speaking to customers and answering questions.
They came fully prepared with covers and tools.My sliding door wardrobe was no match for them as in about 5 minutes it was in pieces and of course put back together at our new address.
They even gave me a job sheet to sign where I had the opportunity to write a bit of feedback a sign that the company wants to know how their men perform.
top marks from me as the service I received was everything I was expecting.Not the cheapest nor the most expensive but how they say..you get what you pay for.

Service cost: £380

This was a small move from a 1 bedroom flat to another 1 bedroom flat.I moved the small things myself so they only had to move the furniture and stuff I could not fit in my car. I went for their hourly rate option which was 65 pounds per hour.It took them 3 and a half hours to move everything including taking apart a wardrobe and a bed. I thought the whole move went very well.The price also was reasonable for over 3 hours of quality work. I would defo use again and recommend.

Service cost: £220

The whole experience was from our perspective as smooth as it gets.It all started with a home visit by a very lovely lady by the name of Nicola.She was patient and was with us for 45 minutes.She answered all our questions and she made us feel at ease.
The price altough not the cheapest was within our price range and also was what we were expecting to pay.Overall very good value for money considering all went smoothly and with no problems whatsoever.
For 1300 pounds we had a lovely team of 6 strong men with 3 vans who worked very hard and showed professionalism in everything they did.
i could go on and on but time is precious.Perfection does not exist but I would give them 9 out of 10.

Service cost: £1300

Very good service on all the 3 days.This was a full packing , removal and unpacking service.Wonderful lads with a positive attitude.Also their estimator was the most professional from all the estimators we had (and we had 4).
Parking was also dealt with swiftly.They arranged 4 bays at each addresses.It is a shame people do not look for signs as all the spaces were occupied at both addresses and some time was lost calling the council to try and get them removed.
This was the only downsize but it was not their fault.
Apart from this everything ran like clockwork and the men made sure we moved on time and with no stress.
Wholeheartedly recommend.

Service cost: £1380

This company can't be beaten - from the start they were so efficient polite and informative. The quote was competitive (and now on reflection - excellent value)

We opted for packing, removal, storage and then delivery service.

Packing! They turned up on time and took great care. They wrapped everything with care and labeled every box. We had packed some of our clothes already but honestly there was no need.

Removal. They took our beds and flat packed stuff apart. We lived on A 4th floor no lift! No problem!

I forgot to book the parking bay outside the house When they turned up - said not to worry - I explained that I might be liable for a parking ticket but mostly the traffic wardens ignore removal vans. In 4 hours our hous was empty.

Storage. I have no idea. They took it away and it came back the way it left. £55 per week. And we had a lot.

Delivery! When they turned up it was raining cats and dogs. It was a couple of minutes walk from the van to our front door. The supervisor explained with the walk and the conditions (it was pouring) the couldn't off load. To much risk of slipping etc. but they waited till it started to clear and then states to move. When the rain re started they carried on. They reassembled our furniture and helped us sort it all out.

Honestly I can't recommend this compay enough. Real people real service and real delivery. Top class!

Service cost: £2000

A very good experience with everything you would expect from a reputable company.If not a premium service than very close to what someone would call a premium first rate service.
Things like they came on time and did their job very well I do not think are worth mentioning.This should be part of every service.What really struck us was how nice ,polite and willing to help everyone was.They ve done more than we expected and in many ways things that are not in their job description.
Needless to say nothing was missing or damaged in any way.
It was a pleasure to watch the men work and also to speak and deal with Alex and Nicola in the office.
Well done.

Service cost: £780