Zoe Taylor said "They are 100% reliable, good price, professional, friendly and problem solvers."

Average service price

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£ 808
Local move average
27% less than market avg.
£ 750
Long Distance move average
57% less than market avg.
How did we get these costs?

Know before you book

Based on 44 verified moving reviews
  • Most reviewers praised the moving crew for being professional, polite, and helpful. 70%31 reviews

    • The guys that actually moves us were great

      1.0 Becky Brannan May 05, 2022

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      Communication terrible

      The guys that actually moves us were great! However a couple of things got broken and BRR will not give us the contact details for the insurance company nor any details of the claim which they say they have made for us. We are still trying to get compensation over two months after our move!!!

      Also we were overcharged for the move and James refuses to answer either emails or phone calls in order to sort it out.

      Very frustrated and disappointed at the terrible communication.

    • Not only was he fast and cheerful, but he was also very helpful with giving me a lift to IKEA to return some more boxes and then back to base.

      5.0 Stavros Dec 13, 2018

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      Moving.

      Big Red guy did a great job to help me out with moving a few stuff to a new apartment. Not only was he fast and cheerful, but he was also very helpful with giving me a lift to IKEA to return some more boxes and then back to base. Excellent professional. Highly recommended!

    • The Big Red Removals team who assisted me with my recent move were brilliantly helpful, calm and friendly throughout

      5.0 Rose A Dec 21, 2018

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      Excellent, friendly and professional service.

      The Big Red Removals team who assisted me with my recent move were brilliantly helpful, calm and friendly throughout - right from initial consultation through to the day itself.

      They completed the removal and re-location efficiently and with no fuss (and it involved a lot of stairs and slightly tricky access!)

      Really reliable, professional and thorough service. Felt in good hands and would definitely recommend.

      Thanks again,

      Rose.

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 45%20 reviews

    • This necessitated removing an outside door, and getting a chest of drawers through an upstairs window, which was done without fuss.

      5.0 Tom Sugden Aug 28, 2013

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      Recent Move.

      This is the fourth time I have used Big Red, and every time they have been amazing. Always reliable, efficient and hard working, and get the job done with no fuss. I'd have no hesitation whatsoever in recommending them, and will use them again next time I move.

      July 22nd was a baking hot day. the guys arrived on time with a friendly and professional attitude, packed up our old house, loaded everything, transported everything to the new house, and put everything in the right rooms. This necessitated removing an outside door, and getting a chest of drawers through an upstairs window, which was done without fuss. Finally any furniture that had to be dismantled was re-assembled.

      Thanks guys.

    • We opted for the full packing service including dismantling and re-assembling a sofa and two large beds which was a huge help

      5.0 Oliver Houston Feb 17, 2019

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      Fantastic and affordable company.

      We used Big Red for moving from our 3rd floor flat (which had no lift) to a new property and they were brilliant - I'd highly recommend them.

      James and the team were really clear and responsive from the first phone call through to the end of moving day. We opted for the full packing service including dismantling and re-assembling a sofa and two large beds which was a huge help, not to mention a 100kg pool table!

      I will definitely be using them again for any future moves.

    • they unpacked carefully and ensured we had time to make sure things were put in the correct places.

      5.0 Len Gayler Jan 27, 2016

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      Moving Office.

      Big Red turned up with plenty of materials and packaging for our removal. They were extremely careful with our computers and monitors and all other delicate machinery. They worked quickly and efficiently, making sure they knew exactly what we wanted moved and in what order. They left our old office and drove straight to the new venue where they unpacked carefully and ensured we had time to make sure things were put in the correct places.

      There were no breakages and when we discovered we had a large filing cabinet that would not fit where we had intended they took it away immediately which was very helpful.

      They were cheerful, efficient and made us feel very comfortable throughout the process. I would happily use their services again and heartily recommend them.

  • Some reviewers highlighted quick, efficient loading and unloading. 43%19 reviews

    • had it packed in the van along with our bits of furniture and unloaded in our new house in about 3 hours

      5.0 Charlotte May 12, 2016

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      Big Red Removals - Excellent service!

      I don't usually write reviews but I feel that I should write and recommend Big Red Removals. From the time I made the initial enquiry online, to the last minute of the job they were efficient, friendly and extremely hard-working. James & Annabelle in the office are lovely to deal with and Craig and the other removal guys (sorry I can't remember your names) worked tirelessly (they wouldn't even stop for more than one cup of coffee during the whole move!).

      We had 2 removals booked - our main move from Wandsworth to Surrey and then a 2 sofa pick up from Kent. Our main move went brilliantly. We thought we had an excessive amount of boxes and stuff piled up for people in a rental property (1st time buyers!), but they looked at it all with not even a raised eyebrow and pretty much had it packed in the van along with our bits of furniture and unloaded in our new house in about 3 hours - incredible work! We also discovered that our new home has a very small front door which made things pretty difficult. Not quite as difficult as things became on the day of our sofas arriving ..Craig had already had a very long day of removals, a long drive to Kent and back, and then somehow he had to…

    • The guys were quick and professional despite us having 2 small children running around.

      5.0 Jonathan Alpine Jan 08, 2019

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      Great job!

      Would definitely recommend Big Red. We used them a couple times last year. Once to pack and move to our new house, then again to store furniture etc. while we had our house renovated. The guys were quick and professional despite us having 2 small children running around.

    • They packed the van methodically ensuring space and time were not wasted.

      5.0 Bernadette Oct 31, 2016

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      Excellent Service.

      Our whole experience with Big Red Removals was exemplary. Annabelle and James in the office were professional, responsive and pleasant to deal with. Our removals team of three led by Adam were excellent. They turned up ten minutes early and moved everything very quickly, efficiently and again in a very professional and pleasant manner. They packed the van methodically ensuring space and time were not wasted. We were only moving locally but they managed to have everything into our new house (and more or less in the room it was meant to be in) by lunch time which completely exceeded my expectations based on our previous move with less stuff. Everything was handled carefully. I will definitely use them again and could not recommend them strongly enough.

  • Some reviewers noted responsive updates and clear communication from booking through delivery. 23%10 reviews

    • From the initial booking process to the day of the move, the team were extremely helpful and responsive.

      5.0 Kate Jan 27, 2016

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      Big Red Removals claim to take the stress out of moving - and they truly live up to this mantra. From the initial booking process to the day of the move, the team were extremely helpful and responsive. Nothing was too much hassle on the day and I thought the three team members, led by Phil, were excellent - they moved everything quickly yet carefully and made what could have been a very stressful day actually quite enjoyable! The company also provides great value for money - I'd say it was up there with the best money I've ever spent! I would highly recommend Big Red Removals to my family and friends, and would certainly go back to this company in the future.

    • I felt I was dealing with people who were on the ball and cared about the service they were delivering.

      5.0 Catherine Burke Jun 20, 2014

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      Made Moving so easy.

      Don't usually write reviews but I have to say that the service was excellent and made our moving day very stressfree. From the booking right through to invoicing I felt I was dealing with people who were on the ball and cared about the service they were delivering. This is rare! and much appreciated!  The guys were delayed getting to us on the day but I felt this was communicated professionally to us and when they did arrive were apologetic but on the ball immediately, we were loaded, moved and unloaded in great time which more than made up for the delay. The guys were great given it was a hot day and were very pleasant given what a hard job they do and with all the stairs! Everything was delivered to it's correct rooms, in perfect condition and where anything was looking awkward had a chat through first to make sure we were happy with what they were suggesting. Thank you very much would recommend to anyone who is moving - really takes a lot of pressure off and worth every penny.

    • they were very supportive in confirming the time, the called before to make sure I was ready

      5.0 Flavia Dec 05, 2017

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      Big Red Removals.

      Great team, Both Adam and Michael were very kind and super professional, all the move was done in record time and they were very careful with my things and I can’t thank you more. Also they were very supportive in confirming the time, the called before to make sure I was ready. It all went well and I'm very happy with the service. I very much recommend them.

  • Some reviewers reported denied or ignored damage claims and unhelpful after-move support. 16%7 reviews

    • They did not respond to my 10 emails to fix anything

      1.0 Thomas Smith Dec 14, 2021

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      Dishonest and caused damage

      Majorly damaged items, overcharged way over quote and even left items behind.

      They did not respond to my 10 emails to fix anything and I am left with costs to fix damaged items and a crack in my wall where they hit a picture frame.

      They were then late and said they were having lunch and charging me for it!

      I think the reason they have so many google profiles is because they are trying to avoid having a justifiably low rating. Highly recommend using another company.

    • Liability admitted but refused to pay.

      1.0 Nicola Baker Apr 16, 2020

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      House Removal.

      Furniture was scraped all the way down the stairs in a 5 storey town house. Liability admitted but refused to pay. DO NOT USE.

    • Later I sent BRR an invoice requesting £105 back for their late arrival

      1.0 James Brindley May 28, 2021

Review summary

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44 reviews

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Reviews

Eva J
Nov 17, 2019
Long-distance move from London, Greater London to London, Greater London

Unprofessional and dishonest.

I was charged 40% more than the original quote confirmed over email and phone, due to a traffic. It was never mentioned to me that I would be charged from the moment the truck leaves the storage. The movers were late by over 3 hours, partly because they made a stop for another job before coming to my place and no one cared to keep me informed about their ETA.
After my card was charged a lot more than expected, I sent a number of emails but they were ignored by both Hugh and James. I also received a number of separate invoices with lots of different charges to make the matter even more confusing. I definitely do not recommend their services. They are unprofessional and dishonest.

Service cost: £600

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James Brindley
May 28, 2021
Long-distance move from London, Greater London to Gloucester, Gloucestershire

BRR considers their time more valuable than yours

Don’t hire Big Red Removals. They value their time more than they value yours.

BRR was storing my items in London, and in April 2021 I had requested they move these from London to Gloucester. They quoted an exorbitant rate for that move – £700 – with the argument that other removals people charging half as much are unreliable, arrive late and don’t do what they say they’ll do. In addition, BRR told me that they’d charge me £70 for every hour a less-expensive removals team is late for picking up my items from their storage facility.

BRR themselves ended up being 1.5 hours late in delivering my items to Gloucester – claiming they had trouble finding a parking space despite me telling their team ahead of time where to park (indeed they ended up parking on the street I had initially recommended). As anyone who has crossed the country for an important job interview will tell you, there are many ways to avoid being late when you’ve promised to be on time.

Interestingly the company’s manager who had quoted the £700 to me, and who was part of the group who delivered my stuff, didn’t introduce himself on the day ...

Later I sent BRR an invoice requesting £105 back for their late arrival, exactly what they would have charged a late competitor for wasting their time, and four weeks later I haven’t received anything.

BRR requested more money for a better service, but they didn’t deliver on their promises, didn’t consider my time important, and haven’t owned up to their mistake. Don’t hire them. I’d give them zero stars if I could.

Move size: Studio flat Service cost: £700

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Thomas Smith
Dec 14, 2021
Long-distance move from United Kingdom to Greater London

Dishonest and caused damage

Majorly damaged items, overcharged way over quote and even left items behind.

They did not respond to my 10 emails to fix anything and I am left with costs to fix damaged items and a crack in my wall where they hit a picture frame.

They were then late and said they were having lunch and charging me for it!

I think the reason they have so many google profiles is because they are trying to avoid having a justifiably low rating. Highly recommend using another company.

Move size: Studio flat Service cost: £600

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Becky Brannan
May 05, 2022
Long-distance move from Surrey to Surrey

Communication terrible

The guys that actually moves us were great! However a couple of things got broken and BRR will not give us the contact details for the insurance company nor any details of the claim which they say they have made for us. We are still trying to get compensation over two months after our move!!!

Also we were overcharged for the move and James refuses to answer either emails or phone calls in order to sort it out.

Very frustrated and disappointed at the terrible communication.

Move size: 4 Bedroom Home Service cost: £2300

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Simon
Apr 19, 2018
Long-distance move from London, Greater London to London, Greater London

Domestic relocation.

Excellent service especially given the quantity of items to be moved. Attentive management from James which followed through to a well mannered conscientious site team.
A move that we were dreaded was made to look simple.

Service cost: £1800

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Marina
May 16, 2018
Long-distance move from London, Greater London to London, Greater London

Fantastic Service!

We just moved house with the Big Red Removals Company, and we are absolutely delighted with the Service provided! Their team was very professional, courteous, experienced and took excellent care of all our items!

They handled the move better than any Company we have ever used before, can highly recommend. Prices are very competitive and fair!

Service cost: £1500

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Will
Mar 08, 2017
Long-distance move from London, Greater London to London, Greater London

Stellar service.

Normally I do not review. But in this Case, I just have to. Big Red's is by far and away the best office removal company I have ever used. The Driver on the day was courteous, polite and nothing was too much trouble, except the traffic warden. The company swears by Big Red's and now so do I. Cheers!

Service cost: £300

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Roger S
Aug 10, 2017
Long-distance move from London, Greater London to Birmingham, West Midlands

Excellent and Professional! (London to Birmingham).

From start to finish they were excellent - we had two vans and three gents who were all very professional. Happy to recommend to others.

Service cost: £1100

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Gary Wilkinson
Aug 31, 2017
Long-distance move from London, Greater London to London, Greater London

Move within london.

Excellent service from start (initial quote) to finish (removal day). Both Annabelle and James ensured that our needs were fully met in organising the move. On the day the team (4 guys) were organised and thoughtful in transporting our furniture, etc. Made for a stress free move. Thank you. Gary.

Service cost: £1200

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Andrew
Oct 20, 2017
Long-distance move from London, Greater London to Oxford, Oxfordshire

Removal to storage and out to final venue.

This is a business with a great human face. James was great to deal with and his crew likewise were nice people and very good at their job. I would recommend them without reservation.

Service cost: £2000

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Peter Kirton
Apr 09, 2019
Long-distance move from London, Greater London to London, Greater London

Removals.

We have used Big Red a couple of times now, and have been exceedingly pleased with their service. The team handled our moves with care and efficiency.

Will definitely use then again for our next move.

Well done and thank you.

Service cost: £1500

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Paige Stump
Apr 26, 2019
Long-distance move from London, Greater London to London, Greater London

Fantastic service!

We used Big Red Removals for a small office move this week. I'm based in the US and needed to coordinate this move remotely. The entire team was accommodating, professional, and a delight to work with. I would defiantly recommend them!

Service cost: £176

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Tara
May 21, 2019
Long-distance move from London, Greater London to London, Greater London

Big Bad Red Removals.

I thought all was fine, and on the day they appeared to do the job well; but actually though they broke lots of items - e.g. big cracks in antique furniture, massive dent in the fridge, broken paintings frames. If that wasn't it - unannounced, they charged me 6 MONTHS LATER a fee 'for difficult access' all of a sudden and TOOK THE MONEY OFF MY CARD!! No mention of anything like this on the day or beforehand at the consultation. Total cowboys!

Service cost: £3500

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Diana
Nov 29, 2018
Long-distance move from London, Greater London to London, Greater London

Moving Flat.

Big Red helped me move a couple weeks ago. I thought they did a great job, especially considering we were on the 4th floor with narrow stairs!

I would definitely recommend them for your move.

Service cost: £464

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Stavros
Dec 13, 2018
Long-distance move from London, Greater London to London, Greater London

Moving.

Big Red guy did a great job to help me out with moving a few stuff to a new apartment. Not only was he fast and cheerful, but he was also very helpful with giving me a lift to IKEA to return some more boxes and then back to base. Excellent professional. Highly recommended!

Service cost: £135

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Aslan Livingstone Ra
Jan 07, 2019
Long-distance move from London, Greater London to London, Greater London

Superb service.

Superb service from beginning to end. Big Red made the moving process as pain free as possible especially as we also used their packing service. The movers were efficient, careful, friendly and very very fast. Can highly recommend.

Service cost: £2500

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Nelson C
Jan 06, 2020
Long-distance move from London, Greater London to London, Greater London

Highly recommended.

Very happy. The removals crew were very professional and experienced. During the move, there was an unexpected issue that could have been a big problem. One member of the crew was incredibly resourceful and managed to work around the problem in minutes, saving a lot of time.

Service cost: £350

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Nicola Baker
Apr 16, 2020
Long-distance move from London, Greater London to Farnham, Surrey

House Removal.

Furniture was scraped all the way down the stairs in a 5 storey town house. Liability admitted but refused to pay. DO NOT USE.

Move size: 4+ Bedroom Home Service cost: £768

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Jonathan Alpine
Jan 08, 2019
Long-distance move from Watford, Hertfordshire to Watford, Hertfordshire

Great job!

Would definitely recommend Big Red. We used them a couple times last year. Once to pack and move to our new house, then again to store furniture etc. while we had our house renovated. The guys were quick and professional despite us having 2 small children running around.

Service cost: £1950

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About Big Red Removals and Storage

4.3 from 44 reviews · London removals

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Big Red Removals and Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Unit 8 River Reach, Gartons Way, London, SW113SX, but removals usually cover a much larger area.

Company Notes

We are a central London based removals firm with 8 vehicles that has been trading for 12 years.

We offer removals, packing, storage and shipping internationally.

Our friendly, uniformed and efficient staff offer stress free removals.

Please call for a quote.

Is Big Red Removals and Storage a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of Big Red Removals and Storage here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Big Red Removals and Storage here.

How to check if Big Red Removals and Storage is trustworthy?

For extra peace of mind when hiring Big Red Removals and Storage you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Big Red Removals and Storage cost for local moves?

We have calculated an approximate local moving market average price from 179 reviews of people moving within Greater London to be £1100.

From 30 local reviews for Big Red Removals and Storage, we have calculated an average moving cost of £808 for local moves.

This could mean that Big Red Removals and Storage is cheaper with about 27% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Big Red Removals and Storage cost for long distance moves?

From 381 reviews of people moving long ditance, we concluded that the market average costs are around £1755 when moving long-distance.

For Big Red Removals and Storage, we estimate that their average long-distance moving costs will be around £750, based on 6 long distance moving reviews.

This could mean that long-distance moving services costs of Big Red Removals and Storage for moving between states is cheaper with about 57% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Big Red Removals and Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on Big Red Removals and Storage - a professional company located in Unit 8 River Reach, Gartons Way, London, SW113SX. Discover London, Greater London moving companies.

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