Best Rate Removals Ltd

Was just perfect for me.
Simple and sweet.
Got a quick quote and got booked in.
2 men who came for the job were extremely professionals.
I could even guarantee best rates as well.
Getting into my new apartment was very easy with people like them.
I would definitely recommend best removals as they follow what they promise.
They also have a big team of staff which they can provide for any kind of removal and help.
My best wishes to them.

Service cost: £155

Very impressive service. From the initial estimation, through the very clear and detailed quotes to the actual move we were pleased with the efficiency and enthusiastic attitude of all the staff. We were moving into temporary accommodation so some of our furniture and contents needed to go into the temporary house and the rest into storage - all of which made the process just that bit more challenging logistics wise. The team were professional and polite and the packing was excellent (nothing damaged or broken). We had some tricky bits of furniture to move into a small space but they dealt with it all for a smooth and pain free experience for us! We will be using them again for the return move.

Service cost: £2500

As we all know, moving is VERY stressful and there are MANY details to attend to. Thanks to Best Rate I didn't have to worry about dis-assembling things, packing, lifting, and re-assembling on the other side; they were terrific. Day 1 - packers showed up exactly on time, were courteous and respectful of me and my belongings, and left NO mess. Day 2 - packers and movers arrived on time and began packing the balance of the items and loading the trucks. Once the apartment was empty I met them at the new place where they began unloading. They were VERY patient with me as I did not know where ALL the items would fit - I downsized from a 2 bedroom to a 1 bedroom - they even helped me relocate a few larger items after I changed my mind on their location! All in all I would say these guys were really terrific. I had 4 quotes on the job (full packing and moving) and while comparable in price to two of the others, Best Rate had better customer feedback. I would definitely use them again if relocating.

Service cost: £1900

I was confused with the choice of company when the time to move apartments came. After hearing from a few friends that have had prior experiences with moving, they recommended Best Rate Removals. In the end, I decided to take up their word and I couldn't have made a better choice. The staff were very helpful and patient as I was uncertain how the move itself is supposed to go. The workers were careful with my stuff and came over beforehand to ensure the contracted price was right. Everything went by the book. Now know who to call if I have a need to move. Highly recommended to anyone in need of reliable service and affordable pricing.

Service cost: £137

We recently used Best Rate to help us with moving flats. They were very professional and helpful from the beginning. They came in to see our previous flat to assess the scope of the job. We used the service whereby they provide the packing materials and this was delivered on time. On the day, the team were quick, polite and our belongings well looked after. Our beds, etc were re-assembled and they also agreed to an additional job on the day of removing certain furniture that had been left by the previous owners at an additional cost.

Service cost: £700

Best Rate were very competitive rate wise, they were very professional when it came to planning, budgeting, organizing and helping which made a stressful operation that much easier. The 2no crews were trustworthy, honest and easy to get along with. I would not hesitate to use their services again, and probably will in a month's time, as move was to temporary accommodation. Crew had spare boxes and were happy to loan them to us. The instructions an recommendations were clear and worked exactly to plan!

Service cost: £1000

Best Rate recently packed and moved our stuff from London to South West Wales. They turned up when they said they would and had the entire contents of my 3 bedroom house packed up securely and safely within a few hours, including dismantling two beds, two wardrobes and a dining table! They came back the next day and four people again worked quickly to carefully load up two vans with my stuff. We felt very reassured that everything was well wrapped and that the more expensive items were well protected. We expected to move into our new house 3 weeks later, and Best Rate offered to store our items free of charge which was great. Due to building works delays we had to extend this by a further 2 weeks - but it was very easy to change the delivery date over the phone with no fuss at all. On the day of delivery everything was again handled with care and the movers took the time to ask where every item of furniture and box should go to which minimised the amount of hassle when unpacking the boxes later! They put everything back together that they had dismantled. The only small issue I had was that I paid extra for protection to be put down on our new carpets and this wasn't done - leading to muddy footprints all over the place that I needed to scrub off later. However considering that the quote from Best Rate was half the amount of most other companies (over £2,000 cheaper than the most expensive quote) we are very satisfied with the overall service.

Service cost: £2800

We moved our home with the best rate removals company at the end of March. We weren't moving far, but with two children and a dog it would be impossible to move quickly. The team packed and signed (I wish they were more descriptive on the boxes) on a day before the move. The team leader-a fantastic guy, very helpful and always finding solutions to occurring problems. Punctual, hassle free, reliable. I would recommend strongly if still thinking of which company to choose.

Service cost: £1000

We recently moved the contents from a 4 bed house into a 2 bed apartment and storage .. a daunting task at the best of times!
I shopped around for a company to help us and choose Best Rate Removals because their approach was professional and prompt.
The whole process from walking round the house with the estimator, to receiving the proposal to actually getting the job done (packing and moving spread over two days) was easy and made as smooth and pain free as possible.
It's made me realise that there is an art to moving and it's best left to the professionals!
Special thanks to Robin (sales) and Ivan and his team who couldn't have been easier to work with.

Service cost: £1900

This was the first time that I had ever had to hire a removals company, and I can honestly say that I couldn’t have hoped for a better experience. I had initially rung several removal companies for comparison, and Best Rate Removals and Storage immediately stood out as being very different from the rest. Unlike the other firms, which all sounded polite enough yet somewhat indifferent, Best Rate took a notable personal interest in my call from the very start. Their representative listened patiently and carefully to my removal needs, and, to my very pleasant surprise, he then spent time discussing various options with me, in a clear attempt to find me the most affordable and convenient service to suit my needs. Despite the time that he spent talking to me, at no point did I feel under any pressure or obligation to sign up with the company; he simply offered guidance as to which option would be best for me (and he did, of course, end up being correct ;)), and he always made himself available for me to call back with any further questions that I had (I did end up calling him back several times, and he was just as patient and helpful on each occasion). I really appreciated this approach, and found it to be a refreshing change from the somewhat pressurizing and hard-sell attitude of so many other companies.

When it came to the day of the removal itself, I was rather anxious as to what to expect, as, despite my positive experience with the company so far, I had heard several horror stories from friends about many of their goods having been severely damaged by sloppy and careless removal men over the years. To my relief, however, my fears proved to be completely unfounded. Four removal men attended in total over two days, each of whom I can genuinely say was highly professional, respectful, polite and friendly. They all took great care in their work, and worked continuously and efficiently throughout.

When we arrived at the storage centre, they unloaded the items quickly and carefully, and arranged them all neatly and methodically within the lock-up, ensuring that they made the best possible use of all available space. There were no problems at any point, and no items were damaged; It was therefore a highly commendable job from start to finish.

I am not someone who tends to be easily impressed, so the fat that this company has earned such a great review really does say something. They are highly professional, approachable, reliable and helpful, and have a very impressive work ethic. I would therefore have absolutely no hesitation in recommending Best Rate to anyone looking for a first-rate removal company.

Service cost: £650

From our initial online search, Best Rate Removals was one of the 4 that came up for our area. When we rang they discussed our needs and gave a quote, immediately confirmed by email, which clearly showed how their very reasonable costings were based so that there were no surprises with the final bill. Other firms quoted considerably more or made things look more complicated. The subsequent booking arrangements were very straight forward and any queries we had were easily clarified with a simple phone call. Packing materials were delivered promptly. On moving day itself the 2 men were extremely hard-working, professionally efficient and pleasantly good humoured. They were clear about what we should and should not do and were careful with our possessions. Even at the end of a long day they took care to reassemble things properly at the new property so that it began to feel like home straight away..
Based on our positive experience we have no hesitation in recommending them to anyone - not just because they were 'Best Rate' but also because of the great service they provided.

Service cost: £696

I used Best Rate Removals when moving all the way from Hanger Lane to South East London. It was flawless and a stress free experience. Not only they helped with the move, but joined me all the way to IKEA, to pick up some furniture.
I also used their storage a few months ago. I was surprised to discover that there was not a spot of dust or damage to any of the boxes.
The three words to describe them are: Trustworthy, Reliable and Punctual.
I would not hesitate to recommend them for a second, all of my friends are using them now.

Service cost: £280

This is the third time I have engaged the removal service of this firm on. From the sales team to the removal staff; all are very professional. Highly reliable, courteous, clean, polite, lot of respect, careful with items, any instructions given are respected, very good communication level. Cost of removal was as quoted. Moved from one sheltered accommodation to another. I HIGHLY RECOMMEND THIS COMPANY TO ELDERLY PEOPLE WHO NEED TO MOVE FROM ONE PLACE TO ANOTHER. Excellent Service.
I moved on 25/03/2018, review dealyed due to illness. All the best to BRR Team.

Service cost: £258

I used many removal companies before, but from now on I will use only this one (they are not paying me to write this reviev :) ). The guys were fantastic.
They did their job without: complaining, swearing, damaging my stuff, and figuring out for hours how to do it.
They were: inteligent, nice, polite, extremely well organized, carefull, considerate and clean.
They not only organized themselves, but also helped me to organize my moving homes. They even thought about where to place my boxes and furniture (they payed lots of attention to details, which I am not good at).
The rate was really the best I could get, and I was charged for the job done, no extra costs.
I didn't know that removal company guys can be THAT PROFESSIONAL.

Thank you guys so much!

Marta.

Service cost: £385