Grober Umgang mit Umziehenden, Personal und vor allem der Ware selbst, gibt keine Antwort wenn Schäden angemeldet werden – und natürlich werden diese auch nicht bezahlt (entgegen der im Vertrag erwähnten Versicherung)! Kann ich leider überhaupt nicht weiterempfehlen!
This review is auto translated from German. See original
Rough handling of people moving, staff and, above all, the goods themselves, does not give an answer when damage is reported - and of course these are not paid for either (contrary to the insurance mentioned in the contract)! I can't recommend it at all!
7-Zimmer, Auszugsort- Haus, Jobwechsel, am Tag der Ankunft - früh ins neue Haus angekommen, Höchstpreis vereinbart und dokumentiert worden war, um böse Überraschungen vermeiden zu werden, am Tag der Ankunft in dem neuen Haus wurde deutlich, dass das Gut geschädigt worden war --> 1 x 50 "-Plasma-TV Samsung funktionierte perfekt vor dem Umzug, jetzt zeigt kein Bild --> Schubladenschrank auch sehr teuer war völlig gebrochen, 2 Betten wurden über den Boden des Lkw gezogen und haben Schrammen und Kratzer, Regale aus einem Schrank fehlen vollständig , das macht der Schrank unbrauchbar, Alle diese Elemente waren in einwandfreiem Zustand oder funktionierten vor dem Umzug (wenn wir nur die Schublade-Schäden bemerkt hatten) Reto Muhr sagte uns, wenn wir die Schublade- Schäden ignorieren, ignoriert er die Tatsache, dass wir mehr für die Arbeit zahlen müssen, die länger dauern wird.
Ich verweise auf die schriftliche Vereinbarung einer Preisobergrenze und dass wir eigentlich keine zusätzliche Kosten hätten zahlen müssen. Wir haben einen Anwalt engagiert, um Schadenersatz zu erhalten. Reto Muhr hat jedoch nicht die hinterlegte Mail aus dem Postamt abgeholt, weil er vielleicht wusste was sie enthält. Wir haben etwas anderes versucht. Wir haben keine Antwort auf unseren Anwaltbrief bekommen, aber er bot uns 200chf mündlich am Telefon. Dieser Betrag deckt nur einen Teil der Schäden. Meiner Meinung nach, beträgt die Kosten für Reparatur/Ersatz wenigstens 3,000chf. Wir haben diese Kompensation nicht anerkannt. Die letzten 4 Jahre sind wir 5 Mal umgezogen und ich habe noch nie eine solche unprofessionelle Organisation erlebt. Arbeiter, die nicht die Sprache des Landes, in dem sie arbeiten, sprechen (billige Gastarbeiter) und solche schlechte Beladung und Entladung. Ich rate alle meine Bekannten ab, die Dienstleistungen dieser Umzugsfirma zu nutzen. .
This review is auto translated from German. See original
7-room, move-out house, job change, on the day of arrival - arrived at the new house early, the maximum price had been agreed and documented in order to avoid nasty surprises, on the day of arrival in the new house it became clear that the property was damaged -> 1 x 50 "plasma TV Samsung worked perfectly before the move, now no picture shows -> drawer cabinet also very expensive was completely broken, 2 beds were pulled across the floor of the truck and have scuffs and scratches, Shelves from a cupboard are completely missing, which makes the cupboard unusable.All these elements were in perfect condition or worked before the move (if we only noticed the drawer damage) Reto Muhr told us that if we ignore the drawer damage, it would be ignored he the fact that we have to pay more for the work that will take longer.
I refer to the written agreement of an upper price limit and that we actually did not have to pay any additional costs. We hired a lawyer to get compensation. However, Reto Muhr did not pick up the deposited mail from the post office because he might have known what it contained. We tried something else. We didn't get a response to our lawyer letter but he offered us 200chf orally over the phone. This amount only covers part of the damage. In my opinion, the cost of repair / replacement is at least 3,000chf. We did not recognize this compensation. In the last 4 years we have moved 5 times and I have never seen such an unprofessional organization. Workers who do not speak the language of the country they work in (cheap guest workers) and such poor loading and unloading. I advise all my acquaintances against using the services of this moving company. .
Umzug 8 Zimmer Haus in Zollikon nach Zollikerberg.
Alles lief sehr gut. Ein kleiner Schaden ist bei an einem Esstisch entstanden. Obwohl ich es erst 3 Wochen später gemeldet habe hat Herr Muhr es sehr unkompliziert gelöst. Der Umzug fand in August 2020 statt. Es war sehr heiss und es gab sehr viel zu transportieren, viele Treppen und danach müssten einen grossen Schrank, 3 Betten, mehre Bücher Regeln und ein Sofa aufgebaut werden. Wir sind eine vier köpfige Familie.. Es gab keine Probleme. Das Team ist sehr sorgfältig gewesen und wir waren 100% zu frieden. Falls wir wieder umziehen werden wir definitiv Herrn Muhr und seinem Team wieder beauftragen.
This review is auto translated from German. See original
Relocation of the 8 room house in Zollikon to Zollikerberg.
Everything went very well. A small damage occurred to a dining table. Although I only reported it 3 weeks later, Mr. Muhr solved it very easily. The move took place in August 2020. It was very hot and there was a lot to transport, lots of stairs and then a large closet, 3 beds, several books of rules and a sofa would have to be built. We are a family of four .. There were no problems. The team has been very careful and we were 100% satisfied. If we move again we will definitely commission Mr. Muhr and his team again.
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About the Business
Allmove by Reto Muhr GmbH.
Average service costs information
We generate average normalized moving cost based on information submitted by people who have reviewed Allmove by Reto Muhr. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.
Average price per move for Allmove by Reto Muhr is between 2800 and 4375 CHF based on 1 reviews only.
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