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VanOne

4.3 · 35 reviews

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Address: Newman Business Centre, 2 Newman Road, Bromley, BR1 1RJ

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Site: www.vanone.co.uk

Phone: 03301137939

Email: moves@vanone.co.uk

Counties of operation: Aberdeenshire, Essex, Finland, Greater London, Kent, Latium, The Marches, Midlothian, North Yorkshire, Nouvelle-Aquitaine, Pays de la Loire, North Brabant, North Holland, Shropshire, South Yorkshire, Stockholm, United Kingdom, West Midlands, West Sussex, Worcestershire, Yorkshire ..see more

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£ 1390

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31% less than market avg.

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Based on 35 verified moving reviews

Some reviewers noted responsive updates and clear communication from booking through delivery. 46%16 reviews
- The customer portal makes it easy to understand what documents are needed
  
  5.0 Aisling Murphy Nov 04, 2025
  
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  Easiest move possible
  
  From Portugal to England VanOne managed our move flawlessly. The customer portal makes it easy to understand what documents are needed and when including how to apply for a Transfer of Residence approval. Driver was timely and helpful and everything arrived without issue. Highly recommend this service.
- The coordinator was able to confirm all details on the phone after taking my preferences into account.
  
  5.0 Dev Singh Jun 06, 2025
  
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  Smooth process
  
  The coordinator was able to confirm all details on the phone after taking my preferences into account. All relevant information regarding the process was shared. Payment and booking was easy. Invoices were shared in a timely manner.
- They have been available to me at every step of the process
  
  5.0 Polly Ne Dec 13, 2024
  
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  Friendly, reliable and affordable service! Very impressed
  
  I am so impressed with the service I received from VanOne. They have been available to me at every step of the process, which really helped to alleviate the anxiety that an international relocation can come with! Not only did they provide me with a reliable, affordable and friendly service, but they were also really happy to work with me in ensuring that the delivery was only made at a time that I could arrange someone to be at home. The online tracking of the van's progress was unfortunately not working, but Lennart kept me updated verbally so that I knew where my things were. My driver was Mitdo and he was so friendly and professional, I felt entirely assured that my possessions would be safe with him. Every step of this process was excellent, and I am really pleased with the experience I had. I recommend VanOne very highly!
Some reviewers praised the moving crew for being professional, polite, and helpful. 46%16 reviews
- The driver (Alexandru) helped a lot and was very kind.
  
  5.0 Dory Arm Jul 26, 2024
  
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  Excellent service
  
  Great customer service, very responsive and helpful. Lennart went the extra mile and helped throughout the whole process and communication was kept very clear since the beginning. The driver (Alexandru) helped a lot and was very kind. 10 out of 10. I would recommend this company for removals.
- Conrad the driver was cheerful and reassuring and treated my belongings with care
  
  5.0 Angela Simpson Nov 12, 2023
  
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  Move from Vienne France to Hampshire
  
  A seamless and stress free process from start to finish. Even when dealing with Lennart on the phone late at night he was polite and helpful. Conrad the driver was cheerful and reassuring and treated my belongings with care. A huge relief to find such a wonderful company !
- the driver was helpful and quick.
  
  5.0 Robert Setchell Nov 06, 2023
  
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  Excellent quick and communicative
  
  The move was as quick as could be and flexible with the moving times due to customs forms. Once cleared the move was quick and the driver was helpful and quick. Thoroughly recommend for a move in the future. Would use again.
Some reviewers reported that the crew arrived on schedule and met pickup or delivery windows. 34%12 reviews
- Everything delivered faster than expected
  
  5.0 Archie Timmis Mar 19, 2025
  
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  Absolutely Fantastic - 10/10
  
  Thank you so much for everything! Lennartl was very helpful throughout and Tomasz was absolutely fantastic. Everything delivered faster than expected and all hugely appreciated. 10/10 would recommend.
- They were very punctual and great value for money.
  
  5.0 Joanna Crabbe Aug 31, 2023
  
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  Van Removal from France to UK
  
  This is a great company. They are very professional, their communication throughout the whole process was excellent. The driver really helped and didn’t rush me at all during what is naturally a very stressful time. They were very punctual and great value for money. I fully recommend this company.
- the correct time for delivery
  
  5.0 Sara Obrien Dec 20, 2022
  
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  International move from Sweden to UK
  
  Couldn't be more happy with the service provided, got super fast replies from the team at VanOne and everything felt very professional and organized.
  
  The driver Krzysztof was very helpful and kind, he spoke a bit of English but when we struggled we used Google translate so all was fine. The communication with his manager was immaculate - I recieved a phonecall to let me know where the van was the day after pickup and the estimated time frame according to that. When I missed the call on the day before the delivery I got a text message confirming the location of the van and the correct time for delivery. Van picked up my things at 4pm Thursday in Stockholm, Sweden and arrived near Cambridge, UK at 9am Sunday morning. Nothing broken and all still packed the same way as when he left. Nothing but good things to say about this service!
Some reviewers said the crew handled furniture and fragile items carefully without damage. 34%12 reviews
- Everything arrived safe and quickly to us.
  
  4.0 Ivana Rigutto Jan 18, 2025
  
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  Very helpful management
  
  We had few issues with the customs because of the papers ( we had already moved abroad so not anymore able to sign them) but the company really helped out and was happy to help. Everything arrived safe and quickly to us. Thank you ?
- He spent the time to careful pack the items, kept in touch throughout his journey and helped us unload and carry all the items up to the 3rd floor (no lift).
  
  5.0 Dawid Wasowski Nov 28, 2022
  
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  Move from London (UK) to Düsseldorf (DE)
  
  I don't usually leave reviews, but this service was actually really good. Exactly what I was looking for at a pretty good price. The process was very smooth, information was clearly displayed and communication was swift and efficient.
  
  Our driver Alex, though very young, was actually incredibly competent, mindful and helpful. He spent the time to careful pack the items, kept in touch throughout his journey and helped us unload and carry all the items up to the 3rd floor (no lift).
  
  Everything arrived exactly as placed in the van, honestly, couldn't ask for anything more. Exactly as advertised. Would recommend the company, the service and most of all the driver to anyone reading.
- the driver was really solicitous in making sure that the furniture and boxes were kept as dry as possible when unloading.
  
  5.0 Val Butler Oct 04, 2022
  
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  Great service
  
  We moved 10m3 of personal belongings from Italy to E.Sussex. We were kept informed throughout by the the logistics team which was very helpful and we would like to thank Lennart in particular who was excellent. The driver arrived at the expected time and helped with loading and although we understand that there was some problem with customs delivery was still on the day expected. Unlike some of the reviews the tracking app worked for us and we were able follow the van which we found very useful. The weather on the day of deliver was awful but the driver was really solicitous in making sure that the furniture and boxes were kept as dry as possible when unloading. If anyone gets Hakim as their driver they will be be fortunate.
  
  Overall we were very pleased with the service from beginning to end
Some reviewers reported final charges above their initial quote or unexpected fees. 11%4 reviews
- ask for a bigger amount and as soon as he got paid he left, leaving all the stuff in the street.
  
  1.0 Laura Salesa Sep 05, 2018
- The cash is demanded before your belongings are unloaded
  
  1.0 Tracy May 15, 2018
- the rest of the money has to pay in cash
  
  1.0 Damian Jul 14, 2016
  
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  Vanone Must be Avoided.
  
  Very dogie!
  
  At the beginning the guy in charge is very nice but once the thing are collected everything changes..
  
  They promise to deliver our goods in 48h instead it took them 100h;
  
  Every single box was damage and most of the things inside, you can tell they treat them really bad and careless;
  
  once thing that you are not expected when you contract the service and pay the deposit is that the rest of the money has to pay in cash..so you can't get them back if anything goes wrong;
  
  The driver was very nice, but he is the one who throw thing around badly, the guy is basically a slave of the owner who threaten him to hurt is relatives back home if it doesn't what is ordered to do.
  
  Once my wife received our goods at the beginning she refused to pay the balance due to all the damages until we came to an agreement with the owner; and the owner of the company instead of trying to solve the issues told his man to take with force as many boxes as he could and threaten physically my wife. STAY AWAY FROM THIS GUYS IF YOU WANT TO AVOID PROBLEMS.

Review summary

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4.3

35 reviews

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Reviews

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Charlie Dawson

Jun 22, 2021

International move from Birmingham, West Midlands to Hamburg, Hamburg

Easy to use, fast and reliable European removals.

I think the service offered by vanone is stripped from bells and whistles but its worth using, considering the price (in comparison to other moving quotes I received) and their drivers. Everything went smoothly and I received my things all in good shape.

Move size: 2 Bedroom Home Service cost: £935

Lazarus Peat

Jul 07, 2021

International move from , UK to , POL

Would rather travel in the vanOne, than waiting for EasyJet flight.

VanOne is more reliable than airlines. I booked my move with VanOne and the van arrived, collected and delivered my possessions as planned.

I booked my flight with EasyJet, and they let me down. Twice I had to rebook with them.

If there is anything Vanone could do to improve, they should offer passenger seats in their vans.

Move size: 3 Bedroom Home Service cost: £1247

Melissa Wells

Sep 01, 2021

International move from , Yorkshire to , FIN

Very good for customs clearance.

Happy to recommend vanOne for the support I received throughout the removal process. Danielle, from the customs clearance department guided me through all the paperwork requirements and the logistics team kept me informed about the progress on the road. Thank you.

Move size: 4+ Bedroom Home Service cost: £3289

Ulrika Robertsson

Apr 02, 2022

International move from West End of London, Greater London to Mellbystrand, Halland

Great removal firm

Great service, process driven and clear instructions. Value for money. I will use again. The service from head office and the removal person was great.

Move size: Partial Move Service cost: £1600

Margrieta Langins

Apr 01, 2022

International move from , UK to Copenhagen, Capital Region

Excellent service

This group was smooth and very idiot proof. I found them easy to work with and they took stress off me during a difficult time.

Move size: 1 Bedroom Flat Service cost: £1300

Martin Jedinak

Oct 24, 2022

International move from Harrogate, North Yorkshire to , SLV

Great service

Great service, we were informed by the VanOne team throughout the whole process. The driver Bartosz was very helpful, arrived on time as expected, we couldn't recommend him more. Thank you

Move size: 1 Bedroom Flat Service cost: £2088

Flavio Ferreira

Jun 13, 2023

International move from Oswestry, Shropshire to Lyon, Auvergne-Rhone-Alpes

Great service

Very satisfied with the service. Much cheaper than the average and yet everything went smoothly. I had some issues with time and documentation and the staff was very helpful and understanding. Would definitely use again.

Move size: 2 Bedroom Home Service cost: £1369

Joanna Crabbe

Aug 31, 2023

International move from , Nouvelle-Aquitaine to Weymouth, Dorset

Van Removal from France to UK

This is a great company. They are very professional, their communication throughout the whole process was excellent. The driver really helped and didn’t rush me at all during what is naturally a very stressful time. They were very punctual and great value for money. I fully recommend this company.

Move size: 4 Bedroom Home Service cost: £1541

Robert Setchell

Nov 06, 2023

International move from Kidderminster, Worcestershire to , HUN

Excellent quick and communicative

The move was as quick as could be and flexible with the moving times due to customs forms. Once cleared the move was quick and the driver was helpful and quick. Thoroughly recommend for a move in the future. Would use again.

Move size: 1 Bedroom Flat Service cost: £1500

Angela Simpson

Nov 12, 2023

International move from , Nouvelle-Aquitaine to Alton, Hampshire

Move from Vienne France to Hampshire

A seamless and stress free process from start to finish. Even when dealing with Lennart on the phone late at night he was polite and helpful. Conrad the driver was cheerful and reassuring and treated my belongings with care. A huge relief to find such a wonderful company !

Move size: Partial Move Service cost: £800

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About VanOne

4.3 from 35 reviews · Bromley removals

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VanOne has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Newman Business Centre, 2 Newman Road, Bromley, BR1 1RJ , but removals usually cover a much larger area.

Is VanOne a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of VanOne here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of VanOne here.

How to check if VanOne is trustworthy?

For extra peace of mind when hiring VanOne you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

BAR – British Association Of Removers
NGRS – National Guild Of Removers And Storers
AIM – Association Of Independent Movers
SSA – The Self-Storage Association Of UK And Europe
FEDEMAC – Federation Of European Moving Association
FIDI – The International Federation Of International Movers
RHA – Road Haulage Association
BSI – British Standards Institute
RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is VanOne cost for international moves?

From 189 reviews of people moving from one country to another, we concluded that the market average costs are around £2026 when moving internationally.

For VanOne, we estimate that their average country to country moving costs will be around £1390, based on 29 international moving reviews.

This could mean that country to country moving services costs of VanOne is cheaper with about 31% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed VanOne. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on VanOne - a professional company located in Newman Business Centre, 2 Newman Road, Bromley, BR1 1RJ . Discover Bromley, Greater London moving companies.

*RemovalReviews may not be affiliated with VanOne and the estimates may be provided from other professional removals in our network.

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