Universal Relocations

Really good team members and friendly dealing. Household items , kids toys, computer monitor most of valuable items shifted with no any sign of damages. really professional packers done job at Alkhor qatar (Aqua Air Logistics) special thanks to Miss.Anuradha, Mr.Aravind S Nair. one of of my colleague intoduced this company, thanks for him. team members in chennai (Universal Relocations)Mr.Karthi, Miss.Shymala & Miss.Huzaina, thanks for your instant support and final tracking of freight items until delivered to my home.Thank you all . Get in touch again if time sync.

Move size: 3 Bedroom Home Service cost: 8000QAR

As part of my relocation from USA to INDIA, On August 2020, Universal Relocations own pickup crew based in Atlanta came to my home in South Atlanta, did complete packing and pickup. I was an Audio engineer in USA and I was having a huge collection of high end audiophile audio equipment's like speakers, amplifier etc. When I decided to relocate an year ago, made a research and found universal was one of the affordable and best Door To Door service. And I called Atlanta universal office guys and Mrs. Khushali explained me basics of shipping process and an approx cost. This gave me a confident to ship the devices instead of sell in US itself. I got all my stuff delivered to my home here in Kerala on Jan-2021

The First thing that impressed me was the team who came to pickup from my USA home looked Universal team itself and the truck they used was low floor and was having universal badge. They carefully packed all stuff.

Caution: For big electronic devices ,(except TV) if you have original manufacturer boxes and packings, please pack it in advance. Please don't wait for the universal team. This will help u pack items slowly and carefully as per manufacturer recommended way.

Make sure to keep item list box wise for your future reference.

I like to thank each one of the universal relocation team to mention some :

Khushali for the prompt pickup process and schedule in Atlanta.

Varsha in her support to for an extra box in Alpharetta warehouse and tracking all boxes perfectly in ATL warehouse

Huzaina for updating me exact shipping progress once it left Atlanta, till all the boxes got delivered to my Kerala Home. She did great support for tracking a missing box and getting that too delivered to my home perfectly.

Leon and Bharani for their fantastic effort for all the customs clearance process. Though I was worried about sending my passport to Chennai, Leon took care of it perfectly. Bharani made great efforts to coordinate customs

and documentation and get all things cleared smoothly.

Caution: Please keep original invoice of all the electronics you ship and give detailed breakup for clearance.

Though I forgot names of the truck driver and helping guys in the delivery truck, they showed excellent professional behavior and fully cooperated with me in delivery schedule and placing the boxes safely in my home.

I am so happy and thankful to Universal relocations team for making this entire relocation shipping process smooth and worriless.

Based on my experience with my shipping from Atlanta to Thiruvananthapuram, Kerala I will say Universal relocations is well very very trustable, very much caring for the items they handle, well organized, great customer care, professional in every stage, door to door relocation shipping company for sure.

I recommend Universal relocations for a worry less relocation shipping to India.

Move size: 3 Bedroom Home Service cost: $3000

Universal relocations provided a door to door moving package which was seamless and very easy. Their sales and packing/pick up team do a fabulous job. Their support team provides regular updates and then the destination country team help with customs and final delivery.

My boxes were received in great shape!

I would use Universal Relocations for moving again and also recommend it to you for a great hassle free experience.

Great peace of mind and value for money!

Move size: 1 Bedroom Flat Service cost: $3000

I recently relocated from USA to India. I wanted to move my extra baggage such as some expensive kitchen utensils, Crockery, Toys and some photo frames through cost effective means.

I did considered multiple quotes and finally decided to go ahead with Universal Relocation.

To begin with sales person was very helpful explaining different available options. I decided to go ahead with individual boxes.

Once payment was done boxes were picked up by fedex next day, and dispatched to NJ.

I received periodic updates from my move coordinator Huzzaina regarding status of my boxes.

It took around 3 months for door to door delivery. Since I packed boxes I did not opt for insurance.

I received Everything in pretty good condition except couple of broken oxo boxes due to weight.

I will highly recommend if you are looking to send your extra baggage through sea instead of carrying along with you in flight.

Thank you Universal Relocation and specially Huzzaina for wonderful and hassle free move experience.

- Krunal Thakur, Pune

Move size: Partial Move Service cost: $600

I have moved from US to India recently and have used Universal relocation to move my things. The whole move experience was great starting from getting quote to things delivery was handled by good professionals. The kept me informed the whole process from shipping to delivery. Their tracking system really helped me to plan. As they promise we have received the shipments within three months.  

I really want to appreciate Kushali and Huzaina for their tremendous support towards the entire journey.

Huzaina was exceptional from the week one she has been updating us with shipment status. Answered all our queries patiently till the delivery of the shipment, she helped us a lot and live tracking of Shipment delivery(local transit) was too good.

Definitely recommend Universal Relocation.

Read more at: https://www.mymovingreviews.com/movers/universal-relocations-3798

Move size: 1 Bedroom Flat Service cost: $600

This was my second time using Universal, the first was a local movement whereas this time I was moving household goods for a family of 4 to Delhi, India from Jersey City, NJ. My experience right from the stage of price estimate to the final delivery this week in India has been perfect. They have beaten by skepticism at every step by delivering as promised. My stuff reached Delhi after having travelled inland from Chennai. It took slightly over 3 months but this is at a time when shipping schedules globally are all over the place due to covid. The best part is that you get regular updates (every Friday) even while your goods are in transit and of course interim updates at every process step (dispatch, reaching destination port, Custom clearance etc). I believe these timely updates make a world of difference to the customer experience. My goods including a TV (a 55inch curved, not packed in manufacturer's box but a Home depot box and put into a crate) mattresses and boxes carrying fragile items as well reached in perfect condition.

My sincere most thanks to the team including Pallavi, Huzaina, Sandhya, Saravanan, Sinthuja for their high standards of prompt service delivery at every stage. Needless to say I will chose Universal Relocations a third time as well whenever needed.

Move size: 2 Bedroom Home Service cost: $2600

Moved from USA to India recently. Sent 5 boxes through Universal relocations. The process is cool as far as you are sending the boxes with the weight and size limitations they have mentioned. Payment has to be made on time given, else they will add penalty charges. They cost me $500 for shipping and Rs.5000 for port charges. Boxes reached in good condition. Door to door delivery is another key thing to keep customer happy. Pallavi from USA initiated and helped the process there. Huzaina from India helped us a lot starting from sharing the shipment status every week and since the boxes reached the port till it reached our home. Thank you so much for making the movement easy.

Move size: Partial Move Service cost: $570

I get to know about Universal Relocation from my friends. I was suggested by them that Universal Relocations do house hold shipping to India. I gave 3 stars to UR based on my experience and provided (good/bad/improvement) details with reasons:-

Good thing about UR-

- Prompt response over mail/phone.

- Timely pickup of items.

- Timely Updates about the shipping status

- Customer care is responsive but providing solutions at instant is not in their hand while goods are in transit. Mine shipment took 5 months to reach my home.

- Custom clearance is taken care by UR (don't know about electronics items as I had not shipped them)

- Local delivery is on time in India.

- Delivery men deliver goods in home if it's Ground/1st Floor.

- Items were not missing for my shipment and that's one good thing too. I received all my 9 boxes.

Not Good/To Improve:-

- UR should provide service of packaging with some charges reason for that they are the expert in logistic and they know how to package household items like glass/steel/clothes/crockery etc.

- Weight limit of 25kg with box size of 18cmX24cm doesn't fit all the items, reason for that my 4 boxes were crushed so badly in shipping that goods were peeping out.

- There is no option of fragile item handling, due to this few glass/crockery items were broken and scattered in the box even though wrapping it under thick blanket.

- Handling of boxes are not up to the mark, one of my box was crushed so badly, that, new non-stick biryani pot bent and I have get it fixed.

Suggestion - I know it's COVID time and the service you provide it makes tough. Please have a look to the improvement part I had suggested above, it will bring more confidence to the customers.

Move size: 2 Bedroom Home Service cost: $1300

We booked Universal door to door service from Seattle, Washington to Pune, India in the midst of Covid-19 situation. We packed everything securely in the specified boxes (heavy duty large). We had 20 boxes, which were loaded in the FedEx truck on the date and time promised. FexEx driver first refused to take large boxes which caught us off guard, but later he loaded everything nicely. Universal staff was constantly in touch with us throughout the shipment. They kept giving us regular updates about location of the shipment. When the shipment reached India, we had to send our original passports to Universal office in Chennai. Universal cleared the customs on our behalf with the help of our passports. We got the passports back safely after customs clearance. Our stuff was delivered without any damage in 2 weeks after custom clearance. Especially the delicate kitchen items were intact. Delivery staff was courteous and took due care in moving the boxes from parking to the first floor of the building. Door to door delivery took total 3.5 months. Overall we are satisfied with their service and would recommend it to anyone wanting to move from US to India.

Move size: 2 Bedroom Home Service cost: $1500