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Smartmove Removals

4.9 · 103 reviews

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Address: 145-147 Church Road, Redfield Bristol, BS5 9LA

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Site: www.smartmovebristol.co.uk

Phone: 07714 455000

Email: info@smartmovebristol.co.uk

Counties of operation: Bath and North East Somerset, Bristol, Buckinghamshire, Devon, Greater London, North Somerset, South Gloucestershire

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Smartmove Removals About Highlights Reviews Costs License Contact

Average service price

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£ 996

Local move average

32% more than market avg.

£ 1337

Long Distance move average

24% less than market avg.

How did we get these costs?

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Based on 102 verified moving reviews

Most reviewers praised the moving crew for being professional, polite, and helpful. 84%86 reviews
- the team came and introduced themselves and had a walk around to discuss what needed to be done
  
  5.0 Niall Milligan Dec 03, 2023
  
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  Smartmove from Devon to Cumbria
  
  We recently moved from Devon to Cumbria and chose Smartmove to do our removals. Right from the start they were supportive and helpful in our move, and hands down way ahead of their competition in terms of pricing. On the day of the move out the team came and introduced themselves and had a walk around to discuss what needed to be done, which was very reassuring. They then worked throughout the day to pack everything into the lorry, I would certainly never want to challenge any of them to a game of Tetris as they .are masters at loading things safely and securely into their lorry.
  
  Then on the on the day of the move in they again did a walk round with us discussing everything, then set to work. They worked tirelessly and unloaded everything into it's correct room, if they were unsure they checked with us (rather than just presume).
  
  I am so glad that we chose Smartmove that I have no hesitation recommending them, and I have already done so to a friend.
- faster, more polite service
  
  5.0 Max Smith Sep 07, 2023
  
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  Great Removals Service!
  
  Fantastic Removals Service!
  
  We have used Smartmove twice in 15 years & could not wish for a faster, more polite service! The team are really efficient & take the utmost care when moving everything! Thank you for making our moves a breeze!
- Jonny, Luke and Henry were fantastic and worked tirelessly to get me moved smoothly and efficiently, keeping me notified along the way.
  
  5.0 Laura Smith Aug 11, 2023
  
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  Excellent service from Smartmove and I would highly recommend. From the initial quotation to the move everything was very friendly and professional. Jonny, Luke and Henry were fantastic and worked tirelessly to get me moved smoothly and efficiently, keeping me notified along the way.
Some reviewers highlighted quick, efficient loading and unloading. 44%45 reviews
- Polite, professional and efficient.
  
  5.0 Bruce Powell Apr 09, 2023
  
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  The best moving experience I've had.
  
  Matt visited to survey my flat and came back with a quote the same evening. The price was fair and inclusive, so no unexpected charges later. Payment and contract details were all handled quickly online.
  
  On the day of the move, the boys were amazing. Polite, professional and efficient. Most of all, they were careful with my belongings and nothing was damaged. I still can't believe how they managed to manoeuvre some of the furniture into my new place, given the narrow spaces involved!
  
  Don't look anywhere else. Go with SmartMove!
- the entire move was done by 2pm!
  
  5.0 Isabel Weir Mar 13, 2023
- Hard working crew, top blokes who did not stop working for 2 full days other than to grab a quick bite to eat.
  
  5.0 Dj Hunter Dec 27, 2022
  
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  Excellent company
  
  Had the Smartmove team in to pack and move house in the run up to Christmas. Could not have been happier with every aspect of the service. Hard working crew, top blokes who did not stop working for 2 full days other than to grab a quick bite to eat. I could not recommend Smartmove enough.
Some reviewers noted responsive updates and clear communication from booking through delivery. 40%41 reviews
- They also gave answers to questions that were outside of their remit
  
  5.0 Alison Baker Aug 11, 2023
  
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  25/07/23
  
  Great service from Smartmove. They were on time, and two very pleasant and friendly lads worked extremely hard, they were very experienced and had good knowledge. They also gave answers to questions that were outside of their remit - all in all, we were very satisfied.
- communication was excellent at all points.
  
  5.0 Virginia Bridge Aug 12, 2022
  
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  Charming and efficient
  
  Very happy with the service. We had a complicated move, with half our furniture going into storage for a couple of weeks, while we did some work on the new house. Everything was managed well and communication was excellent at all points. The removal staff were happy and motivated, making them a pleasure to have around. Not the cheapest company, but the service was worth the extra cost. Highly recommend.
- communicated really well
  
  5.0 Miranda Jul 16, 2022
  
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  Really really good
  
  Smartmoved were absolutely brilliant. They moved me from house and stuff into storage. They arrived on time, communicated really well and were an incredibly cheerful charming bunch of lads. They moved this on a super super hot day and didn't finish till about 6:30. Plus they were extremely competitive. I would definitely recommend.
Some reviewers found the quoting and scheduling process easy and helpful. 34%35 reviews
- Fast and efficient booking service via a virtual video quote + email booking.
  
  5.0 Shaun Taylor Oct 12, 2022
  
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  100%
  
  Absolutely brilliant. Fast and efficient booking service via a virtual video quote + email booking. The packing team (Andy, Chris, and Liam aka 'Bacon') were amazing, worked non-stop the day before we moved and were very patient and considerate (we have 2 small kids and a LOT of stuff). Next day, the moving team (Nathan, Harry, Oli, Zak) were incredible, moved heaven and earth to get us into our new family home on schedule, including rebuilding beds etc. I cannot recommend them highly enough. Will use again, if we ever move!
- arrangement of video survey for quotation (with Matt) was quick
  
  5.0 Kang Ning Lim Jun 14, 2022
  
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  Bristol to London move
  
  It's always difficult deciding what removals company to use especially if you're not a local. I decided on Smartmove removals and I do not regret it at all. Their services are priced at a reasonable rate. Most importantly, they were very efficient from the get-go: arrangement of video survey for quotation (with Matt) was quick, to getting details about the move (with Izabela), payment, letting you know when they were arriving and even packing things up very quickly (with Charlie and Liam). Moving is always a very stressful and anxious process but their positive attitudes and efficiency certainly made you feel better and assured you that it will all go well. I cannot recommend them enough!
- They were so patient and understanding when our dates kept changing
  
  5.0 Tricia Boyd Feb 06, 2022
  
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  Moving House
  
  Smart Removals did a great job when we moved house from Buckinghamshire to Bristol. They were so patient and understanding when our dates kept changing; which they did from November to eventually moving in February.
  
  We had so much stuff; including a piano and about 1200 vinyl albums and about 1200 cds plus the shelving for it all. We also had really difficult access down a very narrow, winding lane and then steep steps to our new house but all the staff of Smart Removals were calm and helpful and knew exactly what to do. We can’t thank them enough.
Some reviewers reported damaged furniture, boxes, or property during the move. 4%4 reviews
- they scuffed the wall in a couple of places
  
  4.0 Michael Jones Sep 12, 2022
  
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  Generally satisfactory
  
  For the most part I was happy with the service provided, but the movers could have been a bit more careful, especially one of them who seemed a bit inexperienced. It looks like they scuffed the wall in a couple of places. Not the end of the world but a touch more care would have been appreciated.
- They don't wrap sofas or mattresses - they got grubby and stained.
  
  1.0 Hannah Kenny Dec 28, 2018
  
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  Avoid.
  
  They quoted for 3 vans. They sent 2. At 1pm the men pointed at the remainder of our stuff in our front garden and asked us to take it in our own cars. Matthew, the owner, later said they would have sent another van if we'd asked. The new owners were arriving that minute. This would have been awkward and caused delays.
  
  They left all their unused boxes and a huge roll of bubble wrap in the front garden.
  
  They didn't wrap furniture - it got scratched or broken.
  
  They didn't secure items in the van - a bunk bed fell and broke. They don't wrap sofas or mattresses - they got grubby and stained.
  
  They didn't wrap items in boxes - picture frames and lamps got chipped, marked and scratched.
  
  They went to the wrong house. They'd guessed the house name on my invoice. I'd corrected Matthew and Justine, but they didn't tell the removals team. The men wasted over an hour at the wrong address.
  
  They were initially "very embarrassed" and agreed to refund the packing cost of £350. I argued they should refund more for only sending 2 of the 3 vans I needed and for damaging large items, not only the items in boxes. They refused.
  
  They didn't refund the VAT on the packing cost. I asked why they…
- they break stuff.
  
  1.0 Aron Oct 06, 2018
  
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  Be warned!
  
  Where to start with the frustrations and disappointments having used this company.. I guess the most useful thing I could warn anybody of is, they break stuff. Unfortunately you tend to only fully discover the extent of this as you unpack. Having paid already they aren't interested and won't respond to communications, forget an insurance claim. The guys that do the actual work are all very polite and helpful. The folk that hide in the office are neither. The good price that draws you in is a false economy; be warned!

Review summary

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4.9

103 reviews

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Reviews

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Laura Smith

Aug 11, 2023

Long-distance move from Bristol to United Kingdom

Excellent

Excellent service from Smartmove and I would highly recommend. From the initial quotation to the move everything was very friendly and professional. Jonny, Luke and Henry were fantastic and worked tirelessly to get me moved smoothly and efficiently, keeping me notified along the way.

Move size: 2 Bedroom Home Service cost: £1920

Max Smith

Sep 07, 2023

Long-distance move from Bristol, Bristol to Bournemouth, Dorset

Great Removals Service!

Fantastic Removals Service!

We have used Smartmove twice in 15 years & could not wish for a faster, more polite service! The team are really efficient & take the utmost care when moving everything! Thank you for making our moves a breeze!

Move size: 2 Bedroom Home Service cost: £1200

Sherif Elbarbary

Jul 20, 2021

Long-distance move from Bristol, Bristol to Sheffield, South Yorkshire

Moving from Bristol to Sheffield

Excellent service from Matt and his highly professional team. Everything was easy and smooth. We loved the moving with mini movers poster as well ;) kept kids excited during the whole moving process. highly recommended.

Move size: 3 Bedroom Home Service cost: £1500

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About Smartmove Removals

4.9 from 103 reviews · Redfield Bristol removals

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Smartmove Removals has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 145-147 Church Road, Redfield Bristol, BS5 9LA, but removals usually cover a much larger area.

Company Notes

Established in 1999 with over nineteen years experience helping people move home or office within Bristol and all over the UK, we will take the stress out of your move.

We specialise in local day rate removals within Bristol, our prices are extremely competitive and flexible.

You can be sure that your move will be handled by trusted professional uniformed staff. Every move includes free goods in transit insurance and free packing material.

Is Smartmove Removals a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of Smartmove Removals here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Smartmove Removals here.

How to check if Smartmove Removals is trustworthy?

For extra peace of mind when hiring Smartmove Removals you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

BAR – British Association Of Removers
NGRS – National Guild Of Removers And Storers
AIM – Association Of Independent Movers
SSA – The Self-Storage Association Of UK And Europe
FEDEMAC – Federation Of European Moving Association
FIDI – The International Federation Of International Movers
RHA – Road Haulage Association
BSI – British Standards Institute
RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Smartmove Removals cost for local moves?

We have calculated an approximate local moving market average price from 12 reviews of people moving within Bristol to be £756.

From 53 local reviews for Smartmove Removals, we have calculated an average moving cost of £996 for local moves.

This could mean that Smartmove Removals is more expensive with about 32% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Smartmove Removals cost for long distance moves?

From 381 reviews of people moving long ditance, we concluded that the market average costs are around £1755 when moving long-distance.

For Smartmove Removals, we estimate that their average long-distance moving costs will be around £1337, based on 29 long distance moving reviews.

This could mean that long-distance moving services costs of Smartmove Removals for moving between states is cheaper with about 24% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Smartmove Removals. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Smartmove Removals - a professional company located in 145-147 Church Road, Redfield Bristol, BS5 9LA. Discover Redfield Bristol, Bristol moving companies.

*RemovalReviews may not be affiliated with Smartmove Removals and the estimates may be provided from other professional removals in our network.

Smartmove Removals

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