Removers and Storers Ltd

Arrived 45 mins early but I was ready so no big deal. Guys worked very hard in the hot weather. There were no moans or complaints. They were very cheerful and very happy. Communication was good. I moved from a house to a 4th floor flat so we were very limited for room, but the boxes were brought in and stacked carefully. All in all the move went very smoothly with no dramas. The staff in the office were efficient and polite, keeping in touch with me until the completion of the job. 
I would definitely recommend this company. .

Service cost: £2346

The company and personnel were really helpful and the help they gave me as to how to progress the very stressful period of setting up a House removal after a period of 38yrs in my house was a godsend. Everything went very smoothly from the original quote and explanation as to what happens next including the gentleman who came to assess what service I would require and exactly what they would do.
When the big day arrived the crew turned up right on time and got straight on with the job and were very friendly also very helpful in checking that whatever was there was due to go or not,
we felt that what was going to be a very stressful day seemed to pass very quickly and the crew finished in really good time,
leaving us plenty of time to go around the house and vacuum clean the carpets thus allowing us to leave the house as we wanted. I can only say the service given by the representatives of this company was very professional and we would recommend them very highly to anybody.

Service cost: £1998

Excellent service provided. We moved from Southend-on-Sea, Essex to Langport, Somerset which involved a 2 day move. Our furniture, garden plants etc., were carefully loaded the day before completion and held overnight in secure storage. The team arrived promptly, were courteous and efficient. On completion day in Somerset, our team had to wait over 2 hours before we were given the key, which involved moving a large lorry several times, up and down a narrow lane for farm traffic to get by. Their patience, expertise and positive attitude kept things on track, even when we were getting annoyed with our vendor for being petty. This company was very competitive on their pricing and the best value for money as we did shop around with other companies. They give a 5* premium service all the way, and will look after you on the most stressful day of your life!

Service cost: £2200

AVOID AVOID AVOID this Essex based company!!   Booked this company as the qoute was reasonable compared to an extortionate qoute from Aussie Man & Van (who were previously very professional but now three times the price we had paid to use them 5 years ago). Rather than the 4 men we had paid for per the qoute, 3 men arrived.  There was an apology and explanation that the fourth man just hadn't shown up.  TOTALLY UNPROFESSIONAL and no rebate on the charges we had to pay! Very disappointed that on delivery my chest freezer was damaged.  The freezerfull of food was destroyed (lots of meat etc to keep us going once we'd moved!) and the freezer itself is no longer usable. We had paid £40 for the removals insurance - ABSOLUTE WASTE OF MONEY!  When I complained about the freezer being broken it was clear from the off the company would do NOTHING to sort this out.  Frome the off they tried to deflect asking if it was plugged in (!?) and switched on.. followed by is it old? The fact of the matter is: it was working pre move, on delivery the back tubing was compressed and out of shape (probably punctured) and then it all defrosted and no longer works.  Whether the freezer is old or not should be irrelevant as it was working before I used these cowboys to move it.  They won't do anything because of the age of the  freezer.   What a waste of money the insurance was and paying for 4 men when only 3 did the job.

Service cost: £700

Hello, I only say that because of the weeks /months leading up to the move. On the day I couldn't have been happier. The workmen were so kind and helpful. Even helping to pack the last few bits with us. We were not rushed, and they took care of everything.  The office staff were very polite and sorted out my booking, sending e-mail confirmation. At the other end we had a few hiccups, but the workmen satyed in the lory and did not try to rush us, Problem sorted they went to work again without any moaning etc, They were just so king and helpful.If, and its a big if I ever move again, I would not hesitate to us them again. Thanks to everyone.

Service cost: £900

Three guys, Charlie, Robbie and Adrian arrived early and with a positive can do attitude. They were friendly, polite and considerate. They worked very hard without complaint and got the job done in the most atrocious of weathers. Very pleased with the service we received and would recommend this company.
having used many removal companies over the years, I felt that these three guys were doing their best for us and wanted to do the best for us. They were in a uniform and as I say, worked very hard and no complaints from me.

Service cost: £625

They under estimated how many items I had, and blamed me.
As I am disabled I paid for full packaging, however they only packed what fitted into van.
They left, and I continued to pack the rest of my items plus I put them into my car. they reached my new home before I left my old home that is 2 hours away.
Placed 60% of items in garage, as I requested, however left the packages so untidy that I was unable to get to the boxes due to blocking my way to even get into the garage.
Some boxes did not have names on it,
They sent another van the following Wednesday, however left what they thought, I did not need, unfortunately I did as the items was a hobby and my business. The driver kindly shifted the boxes and made a pathway so I could reach and start unpacking.

The lady in the office was very helpful and polite.

I was very disappointed with there service.

Service cost: £1650

The move from our property in London to St Helens was carried out with great efficiency and with good communication between ourselves and the movers at all times.
All the guys on the team responsible for our move were friendly and professional and courteous and packed and looked after our possessions as if they were their own.
All goods were delivered to where we wanted and without any damage occurring.
We would have now hesitation with using Removers & Storers again or with recommending them to others.

Service cost: £2850