Average service price

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£ 1916
International move average
6% less than market avg.
£ 330
Local move average
80% less than market avg.
£ 383
Long Distance move average
78% less than market avg.
How did we get these costs?

Review summary

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102 reviews

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Maud Bouillet
Jun 22, 2023
International move from London, Greater London to , Occitanie

Terrible Customer Service

Very unhappy with the service.

- The Delivery from UK to France took longer than expected. - They were unable to provide me with a delivery date in advance for me to book a parking space.

- They didn't wrap any of the furniture so most of it arrived damaged.

- It was impossible to get someone on the phone after I had paid the quote to solve all the issues.

- I was told the day before the delivery that I needed to find someone to help the driver carry the heavy items because there was only one person for EU deliveries which wasn't specified when I booked the service over the phone.

- After receiving my damaged items, I raised a claim since I took the insurance and it's been 10 days and I still haven't heard back and no one is picking up the phone.

Move size: 1 Bedroom Flat Service cost: £3178

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Official company response

Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your move from the UK to France. Your experience falls short of the high standards we aim to uphold at Legend Removals, and we deeply regret any inconvenience caused.

We understand the frustration caused by the longer-than-expected delivery time, the lack of advance notice for booking parking, and the challenges in reaching us by phone. These are certainly areas where we need to improve our communication and coordination.

Regarding the lack of furniture wrapping and the need for additional help with heavy items, we apologize for any confusion or inconvenience. We strive to provide clear communication about our services and procedures, and it's clear we fell short in this instance.

As for your claim and the delay in response, this is unacceptable, and we apologize for the inconvenience caused. Rest assured, we will investigate the matter immediately and ensure a prompt resolution.

Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to taking the necessary steps to address these issues and prevent similar incidents in the future.

Please accept our sincerest apologies once again, and if there's anything we can do to rectify the situation or assist you further, please don't hesitate to reach out to us directly. We appreciate your understanding and patience as we work to resolve these matters.

Steven Winkworth
Oct 20, 2023
International move from Vuadens, Canton of Fribourg to , Hampshire

Switzerland to Hampshire.

I chose Legend removals, because of their price offer. I have no regrets; the pick-up was on time in Switzerland and professionally handled. The delivery was made 3 days later in Hampshire in perfect order. The price was 3'500 cheaper than anything I could find in Switzerland. The communication was by email and WhatsApp, I Would have preferred by phone, but did not manage to get through. However, I would recommend them for their price/quality. I would use them again if needed for sure.

Move size: Partial Move Service cost: £2500

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Official company response

Dear Steven,

Thank you for taking the time to share your experience with Legend Removals. We're thrilled to hear that your move from Switzerland to Hampshire went smoothly and that you were satisfied with our services.

We understand your preference for communication via phone and apologize if you encountered any difficulties reaching us that way. We're continuously working to improve our communication channels to better serve our customers, and your feedback is invaluable in this regard.

It's fantastic to know that you found our pricing competitive and the quality of our service commendable. We strive to offer the best value for our customers while maintaining high standards of professionalism and efficiency.

We appreciate your recommendation and look forward to the opportunity to assist you with any future moves. Should you require our services again, please don't hesitate to reach out.

Thank you once again for choosing Legend Removals, and we wish you all the best in your new home.

Warm regards,
Legend Removals Team

Nicky Pasco
Oct 15, 2023
International move from , Hampshire to , SPA

A complete shambles. DO NOT USE, YOU WILL REGRET IT.

Beyond awful.

5* for the seller, however not one thing they said is correct. They don't turn up when they say. Over 3/4 of my goods were broken, scratched dropped. New bedding came out of a box was filthy and covered in chewing gum. Antique furniture had chips, completely broken or legs missing. Arrived upwrapped just put in the back of 3.5 truck that barely looked road worthy. Having said it was coming in a 44 ton truck - really. They clearly use basic labourers. Left UK protected and arrived with none. Arrived in this one tiny van they had to do 5 trips from some warehouse? Failed to talk to anyone who could problem solve. They have caused tens of thousands pounds worth of damage and don't care. They were not cheap. I paid £7000.00 to ship a 3 bedroom cottage from Hampshire to Spain. Then billed me saying they needed an additional 10,000 euros, so paid it just to get my furniture. Having given them all the paperwork they said they needed, despite them keep on asking me for additional things, then 20 minutes later said £10,000. their mistake Very unprofessional, just beyond awful and so distressing.Don't be fooled. I also do not believe any positive review as with this company it is just not possible. It couldn't not have been worse in every aspect. Beyond terrible. Any other company or individual could do better even if it was their first time.

Move size: 3 Bedroom Home Service cost: £17000

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Official company response

We're truly sorry to hear about your extremely disappointing experience with our services. Your feedback is deeply concerning, and we sincerely apologize for the numerous issues you encountered during your relocation from Hampshire to Spain.

The level of service you described is completely unacceptable and falls far below the standards we strive to uphold at Legend Removals. We understand the importance of ensuring the safe and timely transport of your belongings, and it's clear that we failed to meet your expectations in every aspect.

The damage to your goods, the lack of proper handling and protection, as well as the issues with communication and billing are all matters that we take very seriously. We deeply regret any distress or inconvenience caused as a result of our shortcomings.

We assure you that we will thoroughly investigate the issues you raised and take immediate action to address them internally. Your feedback is invaluable to us as it helps us identify areas for improvement and prevent similar incidents from occurring in the future.

Please accept our sincerest apologies for the distress and frustration you've experienced. If there's anything we can do to rectify the situation or address any outstanding concerns you may have, please don't hesitate to reach out to us directly. We are committed to making things right and restoring your trust in our company.

Lesslie Mina
Mar 06, 2024
International move from Ashford, Kent to Madrid, Comunidad de Madrid

LEGEND REMOVALS - REAL LEGEND!

LEGEND REMOVALS TRULY STANDS OUT IN THE MOVING INDUSTRY! My recent experience with them solidified their status as real legends in the field. Opting for Legend Removals for my moving needs turned out to be the best decision, delivering unparalleled service quality that exceeded all expectations.

The professionalism and expertise displayed by the Legend Removals team, especially by Alex, the driver, were remarkable. Not only did Alex proficiently handle my belongings, but he also shared invaluable advice on furniture maintenance, showcasing his background as an antique expert. His guidance on preserving the integrity of my vintage furniture for years to come was particularly appreciated.

Alex's meticulous approach and dedication to his work left a lasting impression, demonstrating the exceptional standards Legend Removals adheres to. Their commitment to excellence is evident in every aspect of their service.

I am profoundly grateful to Legend Removals for making my moving experience so positive. Should the need for moving services arise in the future, Legend Removals will undoubtedly be my first choice.

Move size: 2 Bedroom Home Service cost: £2300

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Official company response

Dear Lesslie,

Thank you so much for your glowing review and for choosing Legend Removals for your recent move. We are truly honored to be regarded as real legends in the moving industry, and we're thrilled that your experience with us exceeded all expectations.

We're delighted to hear that Alex, our driver, made such a positive impression on you with his professionalism and expertise. It's wonderful to know that his background as an antique expert provided you with invaluable advice on furniture maintenance, ensuring the preservation of your vintage pieces for years to come. We take pride in our team's dedication to providing not only efficient moving services but also valuable guidance to our customers.

Your recognition of our commitment to excellence means the world to us, and we're grateful for the opportunity to have been a part of your positive moving experience. Should you ever need our services again in the future, please don't hesitate to reach out. We'll be more than happy to assist you.

Thank you once again for your kind words and for entrusting Legend Removals with your move.

Warm regards,
Legend Removals Team






Simon Fergeson
Mar 12, 2024
International move from , UK to Berlin, Land Berlin

LEGEND REMOVALS are BEST!

I don't know how this is possible, but the guys did the work without me being there. I didn't expect and was very stressed when I had to move while I was in the USA.

The guys did an amazing job without my presence and I was surprised when I was informed three days later that everything was delivered. I want to thank Ilya and his team for such a great job. Thank you

Move size: 1 Bedroom Flat Service cost: £2400

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Official company response

Dear Simon,

Thank you for taking the time to share your experience with Legend Removals Ltd. We understand how stressful it can be to move, especially when you're not physically present, and we're delighted to hear that we were able to alleviate some of that stress for you.

We're thrilled that Ilya and our team were able to execute your move seamlessly even in your absence. Our goal is always to provide top-notch service and exceed our customers' expectations, and it's heartening to know that we achieved that with your move.

Your kind words mean a lot to us, and we're grateful for the opportunity to assist you during this transition. Should you need our services again in the future, whether you're present or not, please don't hesitate to reach out. We're here to help.

Thank you once again for choosing Legend Removals Ltd, and we wish you all the best in your new location.

Warm regards,
Legend Removals Team

Samuel Rod
Apr 18, 2024
International move from Hamburg, Hamburg to Bristol, Bristol

Excelent service from LEGEND REMOVALS!

I had amazing experience with Legend Removals. It was great job from them.

Full moving service was provided from Germany to United Kingdom.

Drivers did amazing job and it was a pleassure to look how carefull they work.

Thank you Legend Removals for Perfect service.

Move size: 3 Bedroom Home Service cost: £3800

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Michael Romero
Feb 03, 2020
International move from Bedford, Bedfordshire to Berlin, Land Berlin

Awesome work!

I moved for the first time and was full of anxiety that something would definitely go wrong. But Legend Removals supported me at that hard moment. They took the stress out and made my move simple. I didn't fret at all! After my things were taken away, I could only wait. When everything arrived, I did not find any damage. By the way, everything was very well packed, and the guys even helped me put everything in its place.

Service cost: £2300

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Emilie
May 05, 2017
International move from Aylesbury, Buckinghamshire to Rennes, Bretagne

Very trustworthy.

I have used Legend removals for a move from UK (Aylesbury) France (Normandy) and I have to say that I have been very pleased with the way they have handled the overall process. We had a potential delay with the sale of the house at short notice and Ilya showed very strong flexibility in order to help us and not aggravate us.
On the day of the removal, they have been very well organised, helpful, polite and on time for everything and having done a few removals it was the first time that every single item that was loaded in the van was recorded which I found very reassuring so you are sure that nothing disappears!!
In Normandy, the keys were delivered later than planned and the team worked until late on a Friday as if it wasn't a bother for them! We felt very valued!
I would definitely recommend them and use them again if the opportunity arises again.

Service cost: £3000

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Lilia
Nov 29, 2018
International move from Brighton and Hove, East Sussex to Paris, Ile-de-France

Thanks Legend Removals.

Thanks Legend Removals for your job. Thanks drivers Emil, Eduard and Serg for everything you did. I never had this amazing experience with professionals. Legend team moved me from UK to France in 3 days. Thanks a lot!

Service cost: £5800

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Official company response

Dear Lilia,

Thanks for your feedback.

The crew enjoyed assisting with you move to Paris ! It will be soon a year once we moved you to Paris, we hope you are well !

Thank you.

Voitane Ltd
Jul 29, 2014
Long-distance move from Cambridge, Cambridgeshire to Luton, Bedfordshire

Reviewing Legend Removals.

Legend Removals staff are very professional and very eficient with time. All equipment were very accurate packed, lifted and pransported with care. Staff very friendly. It was really easy to book a slot for removal and all packaging were offered too. No Damages or Breakages after delivery. At he end all payment went through card mashine and there were no hustle with online paiment or arranging cash. .

Service cost: £275

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Company Info

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Legend Removals has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Unit 3 Highpoint Business Village, Ashford, TN24 8DH, but removals usually cover a much larger area.

Company Notes

We are an international relocation specialist based in London, UK, working with HNWI and C-Level professionals when they need our assistance with moving their houses and/or assets. We provide our moving services to over 160 countries and to 2000 different cities across the globe. Working with a high end clients we guarantee the quality and service at the high standards and totally bespoke solutions based on your needs, wants and convenience.

Is Legend Removals a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of Legend Removals here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Legend Removals here.

How to check if Legend Removals is trustworthy?

For extra peace of mind when hiring Legend Removals you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Legend Removals cost for local moves?

We have calculated an approximate local moving market average price from 14 reviews of people moving within Kent to be £1649.

From 9 local reviews for Legend Removals, we have calculated an average moving cost of £330 for local moves.

This could mean that Legend Removals is cheaper with about 80% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Legend Removals cost for long distance moves?

From 317 reviews of people moving long ditance, we concluded that the market average costs are around £1730 when moving long-distance.

For Legend Removals, we estimate that their average long-distance moving costs will be around £383, based on 9 long distance moving reviews.

This could mean that long-distance moving services costs of Legend Removals for moving between states is cheaper with about 78% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

What is Legend Removals cost for international moves?

From 146 reviews of people moving from one country to another, we concluded that the market average costs are around £2034 when moving internationally.

For Legend Removals, we estimate that their average country to country moving costs will be around £1916, based on 53 international moving reviews.

This could mean that country to country moving services costs of Legend Removals is cheaper with about 6% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Legend Removals. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on Legend Removals - a professional company located in Unit 3 Highpoint Business Village, Ashford, TN24 8DH. Discover Ashford, Kent moving companies.

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