France Removals

I've used France Removal's services 3 times in the past few years and each experience has been excellent. Always on time for pick up and delivering in the fastest possible time, often even by the next day. Leo has always been very helpful and keen to talk us through everything. They've always made the otherwise daunting task of moving items between the UK and Europe seem like a breeze. They would absolutely by go to removals company for any larger move!

Move size: 1 Bedroom Flat Service cost: £500

I had a very poor experience with France Removals.

I instructed them to pack my belongings in the UK (as I was stuck abroad during the pandemic), store them and then send everything to Italy. They were quick to organise the packing and storage service but really did not take care of my things. I found irreplaceable pictures and cards with tape on, shoes on top of my bedsheets and even lingerie and socks mixed with balcony plants!

The reference person was rather unprofessional during the whole process which made it definitely more stressful. Before the packing service took place I provided an inventory of the items to take from the property which was blatantly ignored.

I also didn't receive some of my boxes, including a brand new PC (which thankfully they reimbursed) but I did lose some other items which were not replaceable.

If the need arises I will definitely use another company in the future.

Move size: Studio flat Service cost: €1725

We used them three times already in the last few years for furniture and bulky mattresses we bought in the UK to bring over to Switzerland.

Everything was always perfectly organised and very helpful with everything. From receiving the goods at their warehouse, the transport and delivery to our place in Switzerland, they always took great care and we always got informed and updated and all our questions were always answered quickly. Very trustworthy and professional and makes a project you have effortless for yourself. They are very helpful responsive and friendly with whatever needs you have to be taken care of and all that for a very fair price!

Highly recommended! Leo is absolutely fantastic!

Move size: Partial Move Service cost: £350

I moved from France to Scotland. The service provided was very professional. The contact person is available on WhatsApp and on the phone without any major delays. The removal itself was very efficient. I had my things packed by the staff. I opted for the temporary storage of my goods before the final delivery. I had some troubles with my bank clearing the transaction and the contact person helped me solve them: I appreciated it. Overall, I can highly recommend this company for timely removals and quality service!

Move size: Studio flat Service cost: £3300

Leo and his team are just AMAZING.. We had to shift our stuff from Paris to London and it was done within 4 days. I could have never imagined such a shorter time and the pricing was so economic compared to all other quotes I got. All the items were delivered in as it was condition.

Leo was so lenient with me regarding payment as well, gave me proper time to adjust the payments as I wanted to do and he was always very quick in reverting back.

I would definitely recommend to get in touch with these guys if you have any requirement. They will not let you down and definitely surprise you with their impeccable service.

Thanks a million Leo and the team!!!

Move size: Partial Move Service cost: £450

Whilst my shipment was delivered as requested, I encountered very poor customer service and also a damage that hasn’t been remedied and in fact my claim was ignored by them. Ahead of the delivery I encountered a degree of sloppiness from this company which, on reflection, might’ve been intentional. I gave the exact shipment specifications but they put the wrong (less items) details on the invoice, even though I exactly specified the details of my shipment and the size and number of the boxes ahead of the pick up. Despite that, upon pick up, the person who picked up the boxes showed a lot of criticism of the size of my boxes and even anger to the point of making me feel uncomfortable and, to a degree, scared. They continued to heavily criticise the size of my boxes as well as their weight throughout the pick up process, even though they would’ve been aware of the details from the briefing document plus they didn’t have very far to go from my ground floor flat to their van parked 4 metres away. After the drop of I discovered a relatively minor damage to one of the items. I raised it with France Removals and asked that this is covered by their insurance as I’m gonna have to have this item custom made. The response was criticism of how I packed it (I packed it securely in a box) and obviously no remedy. On reflection, it was a rather expensive service and I would’ve preferred to pay someone who wouldn’t make me feel this uncomfortable and add to my stress. France Removals customer service is below poor. Very disappointed.

Move size: 1 Bedroom Flat Service cost: £750