City-Removals and Storage

City Removals packed and storred our belongings for 2 months.We just had our stuff deliverred and we received everything in the same condition they left.Their staff were always nice and polite.
In terms of storage they work with Big Yellow.This was one of the main reasons we chose them as we think Big yellow are a lot safer than containerised storage.Also I think they have some sort of agrement as we got better prices than if we were to store with Big Yellow ourselves.
They also wrapped everything in blankets for safe storage and an inventory was provided.Quite proffessional stuff.
We felt safe and looked after thorghout the move and I would not hesitate to recommend them.

Service cost: £870

So far so good. The first part of our move into storage just finished and we are very pleased with how everything went.

All of the guys that were involved were super nice and professional and they worked with the safety of our belongings as their main priority.

We had 4 men that came packed and loaded one truck in the first day and the following day 4 men came and finished the job.

We told them that we will be in storage for around 4 months and they carefully wrapped all the sensitive items.

Nicola who did the home survey was also very polite and she knew what she was talking about. We liked the fact that she immediately knew what size truck we would need ,how many men etc.

One of the guys, Adrian who coordinated everything was especially nice and skilful. He dismantled all our beds and 2 big wardrobes with ease. Also he had all the tools that you can imagine.

I was a bit doubtful at the beginning that they will be able to pack and move a 5 bedroom house in to days but I was assured that with the right number of people and resources it can be done..and it did.

Once we will find our new home and will get the stuff delivered from storage we will update this review. Hopefully, judging by the first part of the move all will be good.

Also we were handed a very thorough inventory of everything that went in storage.

 
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Service cost: £1480

It was a pleasure to move with this company..I really mean this. I have now finished unpacking and I feel as I have never moved.
Everyone in the office was very nice and polite starting with Nicola who also did our home survey. They also dealt with all the parking arrangements for us.
The guys that came and actually moved us were amazing professionals who took great pride in the work they do. Nothing was too much trouble, they were always willing to help..pure eastern European work ethics. Also they spoke very highly of their company which is a sign that they are treated well and maybe also paid well. It is always nice to see this.
Silviu was the top man. He supervised everything, he was everywhere and he was also the smartest of all.
They were also well within the timeframe as we had to be out by 12:00 from our current address. Also unfortunately they had to wait around 3 hours as we did not get the keys to our new home until around 4:00PM.
We had around 5 quotes to choose from and we are very happy we made the right choice.

Our decision to hire them was based on how well Nicola conducted the survey, price and online research and it seems it was the right one.

Service cost: £1350

Thoroughly impressed with the service.Totally professional and handled our move in a positive and organized way.
Nicola who came and saw our property was charming and she answerred all our questions.She instantly knew what size truck our removal would need,how many men and she also gave a time scale for the move day which turned out to be pretty much accurate.
The boys were all clean and hardworkingand most importantly knew their trade.Dismantling ,reassembling, wrapping ,carrying ..they did it all without too much trouble.
There was really no hassle involved with our move.
I have a few friends who were not so lucky with their move so I did my research well before choosing.I would recommend everyone who moves to do the same if they value their possesions.Moving is clearly not an easy task and a good removal company plays a pivotal role.

Service cost: £1340

Summary: Excellent service at a reasonable price

Initial assessment and quote: Nicola was the assessor for City-Removals. She came and took 10 minutes to inspect the flat, ask questions, and provide answers to some queries I had. She also provided a summary on how she thought they could best organize the move. Initial impressions left were that this was a professional company. Cost was reasonable when compared with 2 other companies. Decision factors for me were the competency displayed, the insurance coverage, and the positive reviews from other customers.

Packing: A 2 man team came the day before the move. They got on with the job, and when we unpacked later we were very happy. Things were packed sensibly and we had no breakages

Removal: This was a 4 man job, for a 3 bedroom flat. Due to the short distance (we were moving in the same area) they used a Luton van to do 2 trips. Everything was hassle free. Our old neighbours from the 2 other flats in the same building both commented around the quietness and efficiency of the team doing the move. An additional plus, we were able to have them take away a broken wine cooler and dispose of it. There was a small charge, but it is what the council charges for the disposal by businesses, and it was much cheaper than hiring a car

Clean-up: Unpacking was left to us, recommendation is always to unpack yourselves. We took a couple of weeks to get through 80% of the boxes. They then came and picked up all of the empty boxes.

Service cost: £1056

I am so impressed with City Removals. From beginning to end the service received was second to none. The quote highly competitive, they organised the parking bay suspension, then changed it when our first sale collapsed, as well as deferring the move date with a helpful and flexible approach. We moved from Central London to Ascot, Berkshire. The removal men were outstanding. They arrived early, were diligent, careful and incredibly efficient. I cannot rate them highly enough. I am thrilled to have found them, would use them again without question and will recommend them to everyone I know.

Service cost: £1100

I used City Removals to move my 1 bed flat into storage for 3 months, and then into a new property. The prices quoted were very competitive and I was impressed with the professionalism via phone and email. It's obviously slightly worrying to book a service like this as you're putting your trust and valuables at stake so I was glad it started well.

I was delivered some boxes/packing materials prior to the move, and on the day of the move itself the men arrived promptly. The care taken was clear and all of the delicate items (gloss tables, glass, TV, speakers etc) were individually wrapped and looked after.

The items were left in storage for 3 months and they were in perfect condition when I received them back. That move was also faultless, quick and efficient yet a lot of care was taken again.

Both removal crews were friendly and they were a credit to the company. I'll be using them again for my next removal, as the quality combined with service was impressive.

Note the cost quoted in the review was for a removal to storage, and then removal from storage to the new home 3 months later so essentially the cost was doubled.

Service cost: £600

Heard of city movers via word of mouth for their service and I wasn't disappointed. Having checked a few other companies, their rates for moving are the most reasonable in London. They came viewed the flat, gave us a quote and that was it. Both the movers were very professional, very helpful. They were on time and efficient. They came with large boxes to help with the move. When a wardrobe didn't fit up the stairs in the new flat, they took it back and reassembled it. Would highly recommend them.

Service cost: £387