Alans Removals

We recently used Alans Removals to move from a 3 bed N16 garden flat to an E5 (three storey) house. We are two adults, two children and a cat (with a lot of stuff!).

We were recommended by a friend and they did not disappoint.

Michael (the director) came round to quote despite being given hardly any notice and a very tight window for our completion. He comes across as being very polite, considerate and professional as well as very easy-going. Everything we wanted to inspire confidence in a removals firm.

We went for a full packing service (definitely recommended).

The quote we received was competitive and broadly in line (but lower) with other quotes we had both from national and local firms.

Two of Michael's team came the day before the move and really efficiently got everything ready for the move. Again with good humour, courtesy and consideration at all times

Michaels team (and Michael!) worked incredibly hard on the day. They coped with:
- a late completion, we were packed by 1pm but did not get keys for new property until 5pm
-a lack of parking (but even avoided getting a ticket, with three vans)
-our extra requests to remove or shuffle existing furniture in the new property up and down stairs
-a huge amount of garden items including a tonne or so of soil that had to go up and down stairs
-narrow twisting stairwells over three storeys

Michael and his team managed to get us in in a matter of hours. Everything was treated with care, correctly labelled and placed, properly re-assembled.

We were left to unpack boxes at out leisure with the offer for them to come and pick up the empty boxes when ready.

To summarise: competitive pricing, friendly, considerate, professional, hard working, relaxed, good humoured, organised. You will get treated as a person/family - not just a job. We heartily recommend them.

Service cost: £1565

From start to finish everyone was fantastic. The request for a quote was prompt, professional and friendly. Prices are competitive and received great advice on how to save costs. They were beyond patient and understanding as we changed our moving date several times (Thank you Michael). On the day itself they were great, super helpful and very friendly, overall making what can be a stressful experience painless. I will definitely use them again and would recommend them.

Service cost: £650

We used Alans Removals based on glowing reviews on Facebook. We had got a (much more expensive quote) from a national removals company prior to meeting Michael. However, as soon as we met Michael we knew we were going to choose his company and the added bonus was the reasonable price.

Michael and his team were amazing, they packed everything and unpacked the kitchen at our new home. Nothing was too much trouble for them, and they worked so hard over two days. Not only was the job done perfectly, but they were cheerful, friendly and were great with my two children as well, who were excited by all the boxes/ vans etc.

I would thoroughly recommend them, and although we are now based further away from them, we will definitely use them again when we move from our current home to the next.

Service cost: £1600

We gave Alans Removals the opportunity to provide a quotation based on raving reviews from parents on Facebook. We were moving from our 3/4 bed house (lots of kids stuff and books) with outside sheds packed with other things to our new house spanning over 3 floors. Michael gave a great first impression when coming round to provide the instant quotation which was very competitive. I was certain at that point Michael and his team would take care of our things which proved to be correct. Michael and his amazing team exceeded all expectations in their professionalism, care, strength and energy from start to finish. They worked continuously throughout the day until it got dark but the whole team still had smiles on their faces and the job was done perfectly. They made the house move a joy and stress-free. This is a team that would go above and beyond what a normal removal is supposed to be to ensure the customers are not only satisfied, but completely relaxed and immensely impressed. We will definitely use Alans Removals again if required and will recommend to any of our family and friends.

Service cost: £1000

Alan's Removals did a wonderful job with our house move. In half the time and at almost half the price of other competing companies. We were put in touch with them by family friends who spoke very highly of them and we were not disappointed.

The quotations process was quick and painless, with a short visit one evening by their very professional and courteous staff. Clearly very experienced in this area, they provided a very accurate assessment of the number of boxes we would need and the number/size of the vehicles required to deliver. They also offered a packing service, which we didn't take advantage of (though probably should have done!), though we did purchase packing material - which proved to be spot on in terms of amount and of a good quality.

They proved very flexible (within reason) on moving days, adjusting to our needs and moving us on a Sunday.

Come moving day, both vans arrived a full half an hour early, staffed with three amazing gentlemen - very polite, very patient with our 5 year old (who was very curious) and very professional. We kept them supplied with coffee and they worked solidly from 7:45 until about 12pm, loading all of our possessions into the vans (including taking apart furniture where required) again, being very patient with me while I raced about trying to do the last few bits.

From there, we met them at our new house around 2-3 hours later, where they once again worked non-stop to unload all of our boxes and furniture safely and securely into the locations we required - rebuilding anything that had been taken apart. No damages, no problems. All done by 5pm. Amazing, quite frankly. We really cannot compliment the three chaps who did the heavy lifting enough. Astonishing strength, stamina and work ethic, lovely guys to boot.

All in all, it was a wonderful service. Moving is a very stressful undertaking and Alan's Removals ensured our move went smoothly, efficiently and safely. Very highly recommended.

Service cost: £1516