Wagner Umzugslogistik

We commissioned a move there and at first everything seemed serious and friendly. The evening before, we were suddenly told that our order had been forgotten and that we had to start two hours earlier if our move was to be carried out. We were forced to agree, but the explanation and manner seemed disingenuous. The move itself then went off professionally - four guys came who worked very committed, friendly and quickly and actively let them know when they had caused a few minor scratches on the walls and parquet. Eventually, someone came along who didn't introduce himself, but initially denied that another, clearly new scratch in the parquet was coming from them (although he hadn't been there before). Contrary to the statement of his colleagues, who had considered the size of our household to be manageable and easily manageable after inspecting it, he then suddenly informed us that this was the end of it and that they could only buy the remaining boxes against payment of a hefty surcharge (approximately the amount of the agreed amount). Total) could take with you. He tried to justify it with the list of items we had mentioned, but even though it was correct and even though there was still room in the moving truck, after this apparent attempt at blackmail had failed, they drove off. The best thing was: When we asked for an invoice, we were told that the job had been carried out by a subcontractor. Which is ridiculous because what's called "Wagner removal logistics" here and the people who were actually there clearly belonged together and because even if a subcontractor was involved, we can't care. We will report the whole thing now and advise against this company.

Move size: 1 Bedroom Flat Service cost: €690