Average service price

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£ 531
Local move average
14% more than market avg.
£ 790
Long Distance move average
55% less than market avg.
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Know before you book

Based on 274 verified moving reviews
  • Most reviewers praised the moving crew for being professional, polite, and helpful. 73%201 reviews

    • When the crew eventually arrived, they were good.

      1.0 Mr Morgan Oct 01, 2026

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      Shocking Customer Service!

      Made an appointment for 9am and showed up at 245pm.

      Damaged a new front door and took additional money from a credit card without being given authorisation to do so.

      When the crew eventually arrived, they were good.

    • the removals lads were great both times

      5.0 Matthew Williams Jun 24, 2021

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      Removal and Storage

      Very good service zero faults, spoke to Richard mainly always very helpful and got back to you quickly, the removals lads were great both times!

    • friendly and efficient movers

      5.0 Gina Lewis Jun 16, 2021

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      Re-location Bristol to North Wales

      The packers had finished by lunchtime on day one. The movers arrived promptly on day two and finished packing. They had loaded and left by midday. They arrived at the new house, 200 miles away, early on day three and had everything placed and unpacked by lunchtime. A totally painless move with friendly and efficient movers.

  • Some reviewers highlighted quick, efficient loading and unloading. 48%132 reviews

    • The movers arrived in good time and worked efficiently.

      5.0 Andrew Rathernotsay Apr 16, 2021

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      Move in Bristol

      The movers arrived in good time and worked efficiently. It turned out we had significantly underestimated the amount of stuff we had to move, meaning they were on site a lot longer than they anticipated, but they got the job done with only a little complaining. They successfully disassembled and reassembled some complex Ikea furniture. There were one or two breakages, but nothing worth getting upset about.

    • The men were on time, very efficient, good humoured and respectful of our property

      5.0 Susan Pick Mar 10, 2021

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      Removals

      Used City Moves to relocate from Kent to Wales. The men were on time, very efficient, good humoured and respectful of our property The company was very competitively priced too compared to the local removal firms in Kent. Would definitely recommend

    • All efficiently done and great care taken particularly with the many boxes of china and glass we had.

      5.0 Nigel Channing Feb 25, 2021

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      Efficiently done and great care taken

      The guys arrived promptly on the day of the move and had a tour of the house in order to work out the best way to pack the vans.

      All efficiently done and great care taken particularly with the many boxes of china and glass we had. All furniture was wrapped in blankets to protect it during the journey up the motorway to our new home.

      A great team of guys did our house move and we would highly recommend them to others.

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 42%116 reviews

    • Quick, clean, sensible and had a clear objective, get everything moved with care and without stress for my family.

      5.0 Adam Adams Dec 17, 2020

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      Thank goodness

      This was the bit I was dreading the most after having a very bad and stressful moving experience 10 years ago.

      So thank goodness for these guys......

      City Moves were perfect.

      Quick, clean, sensible and had a clear objective, get everything moved with care and without stress for my family. Objective complete.

      On top of this, they cost the least of the other quotes and they had the vehicle size spot on with room to spare.

      This is the confidence you need to move and the savings made afforded us a new fridge freezer.

      Great company, expert service. Thank you City Moves.

    • the workforce were brilliant, very careful but hard working

      5.0 Michael Dixon Dec 16, 2020

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      Move to Herefordshire

      First contacted Citymoves in September for our move. As it happens our process became some what longer than we had hoped by this was not a problem. Provided a good range of boxes, wrap and tape FOC. The company have a very simple booking process and do not charge until the day of move. Lorries turned up in good time and the workforce were brilliant, very careful but hard working while being very conscious of COVID-19 rules. Would recommend.

    • No damages

      4.0 Simon Jones Dec 16, 2020

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      Good Service

      Good and efficient service arrived in good time and were loaded up and at our new house just on schedule. No damages and everything unloaded by mid afternoon. Would recommend.

  • Some reviewers reported that the crew arrived on schedule and met pickup or delivery windows. 34%92 reviews

    • They arrived on time 9am and we were packed up and ready to move within 3hrs.

      5.0 Kevin Bird Jan 04, 2021

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      City Moves Excellent

      We moved in November.

      We had three small luton size vans and four removal guys. They arrived on time 9am and we were packed up and ready to move within 3hrs.

      The solicitors held up the exchange until 3.30 and the guys never moaned at all.

      Once we had our new keys we were in within a few hours.

      Great service and communication with a competitive price would definitely recommend.

    • They turned up on time

      5.0 Jay Morgan Dec 15, 2020

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      Excellent

      I have to say I couldn’t fault the removal guys, they were very helpful and efficient. They turned up on time and got the job done.

    • arrived in good time

      4.0 Dave S Dec 15, 2020

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      House move

      Good and efficient service, arrived in good time and were loaded up and at our new house just ahead of schedule. No damages and everything unloaded by mid afternoon. Would recommend.

  • Some reviewers reported difficulty getting updates, unanswered calls, or poor communication. 4%11 reviews

    • they were unresponsive and unhelpful

      1.0 Sally-anne Ryan Aug 29, 2014

    • we weren't told and had to find out why we were being left standing around

      4.0 Neil Yourvallidname Apr 12, 2021

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      Move: Cardigan to Eastleigh March '21.

      On the whole, very good and highly recommended. I would have given 5 stars but had one small gripe in that we'd been scheduled for an 8am start for the move out. That changed on the day before to 9am (which we were told about) but on the day, it became 10:30. There were good reasons apparently but we weren't told and had to find out why we were being left standing around. Having said that, the following day's move in went like clockwork.

    • several confusions over provision of packaging and payment arrangements during the final weeks

      4.0 Glyn Wyatt Feb 22, 2018

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      Move between cities.

      Generally, I want to recommend City Moves as the team that carried out the move were helpful, friendly, and worked very hard to make the whole thing as easy as it could be.

      I think the back office could possibly sharpen their operation just a small bit as there were several confusions over provision of packaging and payment arrangements during the final weeks (mainly differences of understanding between the surveyor and the back office) - not enough to make me discourage anyone from using City Move - just as something that they might consider tightening up in order to provide a truly excellent experience. Some very slight damage to items, but nothing I would not have expected from anyone else as well.

      Overall very good and would recommend!!

Review summary

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5
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4.7
275 reviews

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Reviews

Liliana
Jul 13, 2017
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Great service!!

They made my removal go very smoothly and the guys that came to do the job were very friendly, fast and helpful all the time. Many thanks to City Moves for a wonderful work.. I recommend them 100%.

Service cost: £420

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Zara
Jul 20, 2017
Long-distance move from Swansea, West Glamorgan to Stoke on Trent, Staffordshire

Life Savers.

After being let down by a company who took our deposit and never showed up, this company went above and beyond to send out a team on Sunday at last minute. Without them I wouldn't have been able to move on the day planned. They were quick, efficient and down to earth. Thank you so much. Fantastic company and fantastic service.

Service cost: £1500

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Paul
Jul 28, 2017
Long-distance move from Swansea, West Glamorgan to London, Greater London

City Moves highly professional.

We had to move to London on short notice and City Moves found us a date earlier than we expected. They moved all our stuff very professionally and took such a lot of pressure off us. Everything arrived safely and quickly. Excellent.

Service cost: £600

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Peter
Aug 30, 2017
Long-distance move from Swansea, West Glamorgan to Coventry, Warwickshire

Hassle-free service.

I enjoyed City Moves' easy-going approach. It made the move a much more relaxed experience than I have had in the past. They provided an efficient and reliable service, and their staff were friendly and helpful. I have no hesitation in recommending them.

Service cost: £1500

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Helen Rees
Dec 21, 2017
Long-distance move from Swansea, West Glamorgan to Cardiff, South Glamorgan

Very good.

I had a partial move from Swansea to Barry (the closest the web site would allow is Cardiff!). The movers were punctual and worked efficiently and quickly. Everything was looked after well and the team were polite and friendly. I would definitely use City Moves again.

Service cost: £120

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Sue Dando
Dec 28, 2017
Long-distance move from Swansea, West Glamorgan to Southampton, Hampshire

Brilliant move.

My move was brilliant, went very smoothly and without a hitch. Removal team of Derek and Tim were exceptional, very helpful and extremely polite. Would definitely use again also would have no hesitation to recommend.

Service cost: £1500

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Paul J
Apr 10, 2018
Long-distance move from Swansea, West Glamorgan to Gloucester, Gloucestershire

Great service.

Great service from our property survey through to the moving day. The 4 guys on our moving day worked their socks off from start to finish. Couldn’t fault them at all.

Service cost: £1100

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Jane Jones
Jun 02, 2018
Long-distance move from Swansea, West Glamorgan to Southampton, Hampshire

Removals.

Very friendly and really hard-working couple of guys on a warm day in April.Overall good experience apart from some confusion about the delivery of boxes.

Service cost: £780

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Mo
Jun 06, 2018
Long-distance move from Swansea, West Glamorgan to Nottingham, Nottinghamshire

Very friendly people and Effective job.

Very friendly people. Two boys came on time and did a very effective job for my long distance single home relocation. Fantastic!

Service cost: £576

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Rachel
Jun 19, 2018
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Moved within Port Talbot.

Recently moved June 2018. Fantastic service, highly recommend the additional packing service, really took the stress out of moving with 2 small children. All members of staff worked so hard and were so friendly, well worth every penny, cannot fault them 10/10.

Service cost: £1100

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Helen Walsh
Jul 23, 2018
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

House move.

One journey made life so much easier compared to 3 journeys in a small van 5 years ago with another company. Removal men were friendly, helpful and asked what was going on that day.

Service cost: £308

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Mike Hurst
Aug 04, 2018
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

A first class service.

Polite, punctual and very efficient - if we ever move again I wouldn't bother looking for anyone else, I would go straight to City Moves.
If I could I would give them 6 stars !!

Service cost: £850

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Buds
Sep 12, 2018
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Moving Home.

Boys turned up on time. Very helpful in all respects. Nothing too much trouble for them. Removal went very smoothly. Would definitely recommend this company again.

Service cost: £400

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John Gosling
Nov 28, 2018
Long-distance move from Swansea, West Glamorgan to Swindon, Wiltshire

Fast and efficient.

I didn’t have time to shop around, so took advice from my estate agent and hired City Moves to clear a small apartment in Swansea and ship the lot to storage in England. Everything went as planned. Speed was good. Nothing was damaged. Place looked clean as we left. The invoice matched the order. I was happy and would use them again.

Service cost: £800

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P Williams
Feb 04, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Recent Move.

Am happy to recommend City Moves.
They turned up on time and did a good job of packing and moving my possessions in a timely manner.

Service cost: £499

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Stuart Pemberton
Feb 19, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Great movers.

Great company friendly and professional
Had no issues with these guys whatsoever really took the hassle out of moving.

Service cost: £100

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Claire Garland
Feb 19, 2019
Long-distance move from Swansea, West Glamorgan to Cardiff, South Glamorgan

Smooth move.

The guys turned up on time, packed up the lorry securely with all of our stuff and moved us in the other end. A stress free move thanks city move!

Service cost: £600

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Sharon
Feb 21, 2019
Long-distance move from Swansea, West Glamorgan to Chester, Cheshire

Removals.

Professional and efficient service, the lads worked really hard making the whole process less stressful.

Service cost: £1000

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Jackie
Feb 22, 2019
Long-distance move from Swansea, West Glamorgan to Guildford, Surrey

Great removal company.

What a great company to deal with. Very professional and competitive with their prices. They were great at keeping me updated and to check all ok with my move.

The men who moved my furniture were fantastic, they worked hard and so helpful and polite. I would give them 10/10.

Service cost: £600

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Illtud Dunsford
Mar 05, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Great service yet again.

Punctual, courteous and a quick and efficient service. Second time to have used City Moves and impressed yet again.

Service cost: £200

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Matthew Henson
Mar 20, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Quality service.

Very happy with city moves from the initial consultation with Vincent, the price quoted and then the removal men on moving day. On moving day, Carl and Craig really took a lot of stress away through their efficiency and organisation. I would recommend city moves.

Service cost: £450

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Richard
Apr 12, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

City Moves.

Couldn't have done more for us.. All we had to do was point and say where we wanted things. Fast and efficient.
Outstanding!

Service cost: £720

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Claire Walby
Apr 13, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

House move.

We had a great service from beginning to end with city moves. We had a full pack up and move and it was definitely made easier by the friendly, professional team.

Service cost: £1300

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Raymond Baker
Apr 16, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

So good they've moved us twice.

Comparative price. Friendly and professional service. Used them to move first three years ago and again a few weeks ago.

Excellent.

Service cost: £300

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Jenn Stephens
May 15, 2019
Long-distance move from Swansea, West Glamorgan to Bridgend, Mid Glamorgan

Move.

Excellent service ,friendly knowledgeable punctual and polite everything went according to plan and even unloading and setting up the furniture and MY destination went like clockwork ,Nothing was too much trouble Moving is a stressful experience and it really helps to have a moving company with the expertise and knowledge is important.

Service cost: £400

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About City Moves

4.7 from 275 reviews · Swansea removals

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City Moves has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Unit 14 Ponthenri Ind Est Llanelli, Swansea, SA15, but removals usually cover a much larger area.

Is City Moves a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of City Moves here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of City Moves here.

How to check if City Moves is trustworthy?

For extra peace of mind when hiring City Moves you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is City Moves cost for local moves?

We have calculated an approximate local moving market average price from 10 reviews of people moving within West Glamorgan to be £467.

From 129 local reviews for City Moves, we have calculated an average moving cost of £531 for local moves.

This could mean that City Moves is more expensive with about 14% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is City Moves cost for long distance moves?

From 378 reviews of people moving long ditance, we concluded that the market average costs are around £1748 when moving long-distance.

For City Moves, we estimate that their average long-distance moving costs will be around £790, based on 87 long distance moving reviews.

This could mean that long-distance moving services costs of City Moves for moving between states is cheaper with about 55% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed City Moves. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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"McQueens were fantastic. They really did go the extra mile to make sure we were settled in our new home the were efficient and polite, they even plumbed our washing machine in. Thanks again Jonathan and his team."

Community testimonials, ratings and consumer reports on City Moves - a professional company located in Unit 14 Ponthenri Ind Est Llanelli, Swansea, SA15. Discover Swansea, West Glamorgan moving companies.

*RemovalReviews may not be affiliated with City Moves and the estimates may be provided from other professional removals in our network.

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