Average service price

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£ 531
Local move average
14% more than market avg.
£ 790
Long Distance move average
55% less than market avg.
How did we get these costs?

Know before you book

Based on 274 verified moving reviews
  • Most reviewers praised the moving crew for being professional, polite, and helpful. 73%201 reviews

    • When the crew eventually arrived, they were good.

      1.0 Mr Morgan Oct 01, 2026

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      Shocking Customer Service!

      Made an appointment for 9am and showed up at 245pm.

      Damaged a new front door and took additional money from a credit card without being given authorisation to do so.

      When the crew eventually arrived, they were good.

    • the removals lads were great both times

      5.0 Matthew Williams Jun 24, 2021

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      Removal and Storage

      Very good service zero faults, spoke to Richard mainly always very helpful and got back to you quickly, the removals lads were great both times!

    • friendly and efficient movers

      5.0 Gina Lewis Jun 16, 2021

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      Re-location Bristol to North Wales

      The packers had finished by lunchtime on day one. The movers arrived promptly on day two and finished packing. They had loaded and left by midday. They arrived at the new house, 200 miles away, early on day three and had everything placed and unpacked by lunchtime. A totally painless move with friendly and efficient movers.

  • Some reviewers highlighted quick, efficient loading and unloading. 48%132 reviews

    • The movers arrived in good time and worked efficiently.

      5.0 Andrew Rathernotsay Apr 16, 2021

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      Move in Bristol

      The movers arrived in good time and worked efficiently. It turned out we had significantly underestimated the amount of stuff we had to move, meaning they were on site a lot longer than they anticipated, but they got the job done with only a little complaining. They successfully disassembled and reassembled some complex Ikea furniture. There were one or two breakages, but nothing worth getting upset about.

    • The men were on time, very efficient, good humoured and respectful of our property

      5.0 Susan Pick Mar 10, 2021

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      Removals

      Used City Moves to relocate from Kent to Wales. The men were on time, very efficient, good humoured and respectful of our property The company was very competitively priced too compared to the local removal firms in Kent. Would definitely recommend

    • All efficiently done and great care taken particularly with the many boxes of china and glass we had.

      5.0 Nigel Channing Feb 25, 2021

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      Efficiently done and great care taken

      The guys arrived promptly on the day of the move and had a tour of the house in order to work out the best way to pack the vans.

      All efficiently done and great care taken particularly with the many boxes of china and glass we had. All furniture was wrapped in blankets to protect it during the journey up the motorway to our new home.

      A great team of guys did our house move and we would highly recommend them to others.

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 42%116 reviews

    • Quick, clean, sensible and had a clear objective, get everything moved with care and without stress for my family.

      5.0 Adam Adams Dec 17, 2020

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      Thank goodness

      This was the bit I was dreading the most after having a very bad and stressful moving experience 10 years ago.

      So thank goodness for these guys......

      City Moves were perfect.

      Quick, clean, sensible and had a clear objective, get everything moved with care and without stress for my family. Objective complete.

      On top of this, they cost the least of the other quotes and they had the vehicle size spot on with room to spare.

      This is the confidence you need to move and the savings made afforded us a new fridge freezer.

      Great company, expert service. Thank you City Moves.

    • the workforce were brilliant, very careful but hard working

      5.0 Michael Dixon Dec 16, 2020

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      Move to Herefordshire

      First contacted Citymoves in September for our move. As it happens our process became some what longer than we had hoped by this was not a problem. Provided a good range of boxes, wrap and tape FOC. The company have a very simple booking process and do not charge until the day of move. Lorries turned up in good time and the workforce were brilliant, very careful but hard working while being very conscious of COVID-19 rules. Would recommend.

    • No damages

      4.0 Simon Jones Dec 16, 2020

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      Good Service

      Good and efficient service arrived in good time and were loaded up and at our new house just on schedule. No damages and everything unloaded by mid afternoon. Would recommend.

  • Some reviewers reported that the crew arrived on schedule and met pickup or delivery windows. 34%92 reviews

    • They arrived on time 9am and we were packed up and ready to move within 3hrs.

      5.0 Kevin Bird Jan 04, 2021

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      City Moves Excellent

      We moved in November.

      We had three small luton size vans and four removal guys. They arrived on time 9am and we were packed up and ready to move within 3hrs.

      The solicitors held up the exchange until 3.30 and the guys never moaned at all.

      Once we had our new keys we were in within a few hours.

      Great service and communication with a competitive price would definitely recommend.

    • They turned up on time

      5.0 Jay Morgan Dec 15, 2020

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      Excellent

      I have to say I couldn’t fault the removal guys, they were very helpful and efficient. They turned up on time and got the job done.

    • arrived in good time

      4.0 Dave S Dec 15, 2020

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      House move

      Good and efficient service, arrived in good time and were loaded up and at our new house just ahead of schedule. No damages and everything unloaded by mid afternoon. Would recommend.

  • Some reviewers reported difficulty getting updates, unanswered calls, or poor communication. 4%11 reviews

    • they were unresponsive and unhelpful

      1.0 Sally-anne Ryan Aug 29, 2014

    • we weren't told and had to find out why we were being left standing around

      4.0 Neil Yourvallidname Apr 12, 2021

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      Move: Cardigan to Eastleigh March '21.

      On the whole, very good and highly recommended. I would have given 5 stars but had one small gripe in that we'd been scheduled for an 8am start for the move out. That changed on the day before to 9am (which we were told about) but on the day, it became 10:30. There were good reasons apparently but we weren't told and had to find out why we were being left standing around. Having said that, the following day's move in went like clockwork.

    • several confusions over provision of packaging and payment arrangements during the final weeks

      4.0 Glyn Wyatt Feb 22, 2018

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      Move between cities.

      Generally, I want to recommend City Moves as the team that carried out the move were helpful, friendly, and worked very hard to make the whole thing as easy as it could be.

      I think the back office could possibly sharpen their operation just a small bit as there were several confusions over provision of packaging and payment arrangements during the final weeks (mainly differences of understanding between the surveyor and the back office) - not enough to make me discourage anyone from using City Move - just as something that they might consider tightening up in order to provide a truly excellent experience. Some very slight damage to items, but nothing I would not have expected from anyone else as well.

      Overall very good and would recommend!!

Review summary

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5
4
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1
4.7
275 reviews

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Reviews

Lisa
Nov 02, 2018
Long-distance move from Cardiff, South Glamorgan to Bridgend, Mid Glamorgan

Thank you!!

City Moves were fantastic! Craig and Anthony were great, so quick in getting the furniture loaded into the van! Made my move so much easier.
Cannot recommend City Moves enough! Thank you.

Service cost: £358

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Emma
Dec 17, 2018
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

City Moves.

From start to finish the team were excellent. Made moving smooth and stress free. A five star service.

Service cost: £840

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Edddie Brophy
Dec 21, 2018
Long-distance move from Cardiff, South Glamorgan to Swansea, West Glamorgan

Barry to Swansea move.

Great service throughout. One minor breakage, nothing to worry about though. Very quick with the packing and assembly etc. Very happy and would use again.

Service cost: £700

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Janet White
Dec 27, 2018
Long-distance move from Cardiff, South Glamorgan to Worthing, West Sussex

Great service,highly recommend.

Fantastic service they move me and my frail husband from South Wales to South Yorkshire a friendly fantastic service very helpful and lovely staff would highly recommend them and a great value for money to.

Service cost: £840

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Kate
Mar 12, 2019
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

City Moves.

Movers were very pleasant and got the job done very quickly and efficiently, will definitely use them for any future moves. They ensured my fragile belongings were safe as if they were their own.

Service cost: £280

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I Hus
May 15, 2019
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

House pack and move.

Excellent service. Arrived on time. Very friendly staff. Reliable and efficient. Did a fantastic job.

Service cost: £600

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Susan Waters
May 22, 2019
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

City Moves.

John James and his team were very helpful and supportive. My move to my new location was quick and painless, 6 stars from me. Susan.

Service cost: £550

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Prashanth
Jul 02, 2019
Long-distance move from Cardiff, South Glamorgan to Bridgend, Mid Glamorgan

Home move.

Very competitive prices, and prompt replies to all email queries, quick but good packing service and removal service. No hidden costs.

Service cost: £930

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Jamie Duncan
Aug 07, 2019
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

House move.

Fantastic service, the guys worked very hard, really professional and friendly. Would highly recommend City Moves and I would use them again.

Service cost: £700

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Jayne Thomas
Nov 04, 2019
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

Removal Company.

Kept me informed when traffic delayed them slightly. Very efficient and such lovely chaps - nothing was too much trouble for them. Definitely recommend this firm if you are moving house - extremely reasonable cost as well.

Service cost: £600

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Christopher Moulson
Dec 20, 2019
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

Moving house.

The staff were excellent on time and extremely professional. Also they were the cheapest which always concerns you what service you get but we weren't disappointed. Hopefully we aren't moving again in the near future but if we do we would definitely use them again. GREAT STAFF !!

Service cost: £600

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Chris
Mar 06, 2020
Long-distance move from Cardiff, South Glamorgan to Cardiff, South Glamorgan

House move.

I highly recommend City Moves with the ease of everything being carried out from start to finish. The Packer was courteous, helpful and professional. The guys that loaded the boxes etc. We’re also courteous and professional and carried out the move in atrocious weather but it didn’t stop them from being a happy bunch of guys.

Service cost: £1400

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Laura
Mar 01, 2018
Long-distance move from Gloucester, Gloucestershire to Cardiff, South Glamorgan

House Move.

I would highly recommend this company . The sales staff were very helpful and price was good. The removal staff were great and made moving stress free.

Service cost: £300

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Carl
Nov 24, 2016
Long-distance move from Newport, Gwent to Newport, Gwent

Fantastic service.

Arrived on time and fully packed a large 4-bed house into the Van in 2 hours. The guys were courteous and took very good care of all items. Unloading took around 3 hours and every item was placed in the correct rooms. Fantastic service from start to finish and made the move the easiest part of buying a new home.

Service cost: £800

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Sian
Oct 13, 2017
Long-distance move from Newport, Gwent to Newport, Gwent

Removals.

I would definitely recommended this company to anyone if you are planning on moving. They made the day less stressful and was so helpful.

Service cost: £390

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Rachel Rees
Nov 02, 2017
Long-distance move from Newport, Gwent to Newport, Gwent

A first class service.

Can’t thank the team enough. Horrible moving experience due to funds being stuck in the bank and a very late completion. The boys were patient and completely professional throughout. Would highly recommend and would definitely use this company again. Excellent service!!

Service cost: €1400

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Paul Hopkins
Apr 17, 2018
Long-distance move from Newport, Gwent to Newport, Gwent

Perfect and painless !

Clive and Mario both very professional and worked really hard. We were worried about the amount of furniture, timing, etc as moving house is very stressful but this was one less thing to worry about.

Very well handled right from the original survey and quote through to the last piece of furniture.

Very highly recommended.

Service cost: £550

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Sandra Baptiste
Jun 15, 2018
Long-distance move from Newport, Gwent to London, Greater London

Excellent service!

Everyone was really helpful. The people I spoke to on the phone were really accommodating but the guys that did the move were fantastic! I can't fault them. My mum and I weren't especially organised but they were patient and polite throughout. Thank you. A**.

Service cost: £700

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Rishi Agarwal
Aug 10, 2018
Long-distance move from Newport, Gwent to Cardiff, South Glamorgan

Good moving services.

Good professional service
Highly recommended
Came on time
Careful packing of all items
Would definitely use their services again.

Service cost: £460

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Arunjunai Raja Vairam Kan
Sep 17, 2018
Long-distance move from Newport, Gwent to Norwich, Norfolk

Property goods movement.

I have recently moved from Newport to Norwich. I have used city moved service for that. I am really pleased with their on time collection and delivery service. They are very friendly and responsive for all my queries. All my furniture and things arrived very safely and on time.

Service cost: £830

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L Friend
Jan 07, 2019
Long-distance move from Newport, Gwent to Birmingham, West Midlands

Great move.

Really pleased with the removals company. The three guys that moved us on the day were professional and very hard working. Would use again!

Service cost: £1800

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Gavin Davies
Jun 26, 2019
Long-distance move from Newport, Gwent to Manchester, Greater Manchester

Great Job.

The two lads who carried out the removal were efficient, friendly and helpful. Nothing damaged and placed in specific places where instructed. Would recommend.

Service cost: £660

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Zoe Smith Doe
Dec 20, 2019
Long-distance move from Newport, Gwent to Newport, Gwent

Stress free moving home experience.

Fantastic group of lads who worked so hard to ensure our move went as smoothly as possible. Thoroughly recommend City Moves for a fantastic moving service!

Service cost: £1750

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Wendy Thomas
Oct 27, 2014
Long-distance move from Swansea, West Glamorgan to Cardiff, South Glamorgan

Another wonderfull move.

Well yet again a wonderfull move done by City Moves this is the 4th time I have moved with this company they have always turned up on time and have also sent atleast 1 of the team that I have had before so that I have some seen and spoken to before . This time I moved from swansea to Cardiff to be closer to my grand children as they are growing up fast they came to me by 9 am as promised and then set about taking down the beds and wardrobes while I made them some tea and coffe then once they were done they loaded the lorry and we were off . As soon as we got to the new house and they loaded everything into the correct rooms and put my bed's back up . Once they had done so I went aroud with Christian and checked every thing was in the correct rooms and checked the back of the lorry . All was excellent as alway's . I will be moving again in about a year and will be using there services again I will recomend them to any one they are a lovely bunch of lads xxxx.

Service cost: £600

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Davidalankeen
Jun 30, 2017
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Home movers.

Great removal company. From estimate through to new home, very user friendly. Efficient, friendly, helpful removal men, used this company before and will use again but hopefully not for a while.

Service cost: £550

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About City Moves

4.7 from 275 reviews · Swansea removals

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City Moves has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Unit 14 Ponthenri Ind Est Llanelli, Swansea, SA15, but removals usually cover a much larger area.

Is City Moves a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of City Moves here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of City Moves here.

How to check if City Moves is trustworthy?

For extra peace of mind when hiring City Moves you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is City Moves cost for local moves?

We have calculated an approximate local moving market average price from 10 reviews of people moving within West Glamorgan to be £467.

From 129 local reviews for City Moves, we have calculated an average moving cost of £531 for local moves.

This could mean that City Moves is more expensive with about 14% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is City Moves cost for long distance moves?

From 378 reviews of people moving long ditance, we concluded that the market average costs are around £1748 when moving long-distance.

For City Moves, we estimate that their average long-distance moving costs will be around £790, based on 87 long distance moving reviews.

This could mean that long-distance moving services costs of City Moves for moving between states is cheaper with about 55% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed City Moves. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on City Moves - a professional company located in Unit 14 Ponthenri Ind Est Llanelli, Swansea, SA15. Discover Swansea, West Glamorgan moving companies.

*RemovalReviews may not be affiliated with City Moves and the estimates may be provided from other professional removals in our network.

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