Ramshaw Transport

A friend recommended Ramshaw Removals to me after using them herself she said they were very good. They were very good, the girls in the office were very friendly and just as helpful. They supplied me with packing boxes to pack my valuable items and brought large bags for packing our larger items.
Everything went smoothly and on time and all our belongings were picked up on time and arrived on time. The removals men very very efficient and friendly and none of our items suffered any damage.
My friend recommended them to me and I would also recommend them to my friends - and anyone else.

Service cost: £450

I initially obtained a quote for £450 plus vat for my move from newcastle to norfolk. I asked if I could add on a fridge freezer and a couple of other little bits and was told because the weight had changed that it would now be £900 plus vat. I said that I could buy a new fridge freezer for the difference in price so just take it off so the weight could go down. They then said regardless whether I took the fridge freezer off or not they would still only quote me £900 plus vat because that was the vehicle they had allocated me for the day I wanted to move - which was fair enough.

So I then asked if I put a quote in for the original things (not including the items that id wanted add on after) but to be delivered a different day, would I get the original quote and then she told me no, it would still be £900 plus vat because of the distance. Yet they knew the distance when they first quoted me £450 plus vat.

I feel like they were trying to bully me into paying the higher amount because of how close I was to my moving day.

Thankfully I found another company, Two Men and a Truck which managed to sort me out a great deal, moving everything for a lot cheaper!!

I would never approach ramshaws again, their customer service is shocking!

Service cost: £1080

We didn't have the best experience with Ramshaws.

Initially, the evaluation they carried out was good. After booking we tried to contact them a few times and it was difficult to get hold of someone.
On the day of the move, the vans they brought were too small and the two guys who packed us up would never have finished the job in one day if it wasn't for help they received from us and our family.
They get one star as one of the guys worked his socks off to get us moved, the other guy didn't seem to want to be there, I counted at least 5 cigarette breaks in the first 3 hours. He also kept smoking in the van next to our stuff despite being asked not to.

Wouldn't use them again.

P.S. Don't bother with the carpet protection option. It's useless and a trip hazard.

Service cost: £850

This was the worse experience I have ever had with any company in my life. The stress they caused, the disregard for the inconvenience they caused, the lack of care, the total disrespect, the lack of customer service, how they sleep at night is beyond me. They packed their truck with all our belongings on Thursday to deliver the next day in Surrey. An hour later received a phone call advising that their truck broke down on the A1 right next to their storage units. We were told we wouldn’t receive our goods till Tuesday. We didn’t, it took them 18 days to deliver, we spent all that time without our belongings. When we asked for the goods to be delivered on the Saturday they wanted to charge 50% extra. They said I was fortunate as I had free storage. Truly unbelievable. These people are crooks that have no shame. Please read the other reviews I have since discovered. I hope they read this, they should be ashamed. Do not use them, Our belongings are damaged, we spent a fortune on replacements for 18 days, they offered nothing.

Service cost: £1500

I used Ramshaw removals to move my furniture to Malaga as me and my family were relocating to Spain.
Andrew and the team were fantastic from start to finish from Andrew coming out to do the survey to organising the move with the girls in the office to the excellent team of lads that carried out the move they all delivered a first class professional service.
I would highly recommend Ramshaw removals and transport to everyone thanks again guys and keep up the good work.

Service cost: £1950

I secured Ramshaw Transport to manage my move. I was very pleased at how helpful both the office staff and the movers were on the day. The staff took great care of my belongings and were very efficient in their method used to complete the removal making unpacking easy as they but all items and boxes in the rooms ready for me to unpack. Being a single woman I appreciated their moving heavy items and placing them in the appropriate places. Nothing broken and everything in the condition as when packed. Thank you everyone at Ramshaw Transport. I will happily recommend you.

Service cost: £500

From receiving my initial quote until the move was complete, we had fantastic service from the office staff and from the removal men, who were very patient, very thorough and very professional throughout. All costs were explained to us clearly and all communication from Ramshaw Removals was easy to understand (when I was unsure of anything I just gave them a call and was dealt with courteously and quickly).
The move took place on the date I asked for and all of my goods were packaged well and delivered without any damages.
I would highly recommend them to all of my friends and family!

Service cost: £1200

I just moved from tow law to newton aycliffe.
and the removal firm I used was ramshaw removals,i would just lke to say that the team that packed moved and delivered all of my
belongings were friendly, helpful and very understanding of the
stress that I was going through with moving. they were very professional with both the packing handling and the move itself I would highly recommend them to any one that is looking
to move , so much so that my daughter is moving in the next couple of weeks and she is going to use them as well.

Service cost: £480