Langer-Umzüge

7000€ for senior package! Packing and unpacking promised! The whole thing is child's play (company advertising). If it means that child's play involves chaos, unprofessionalism and similar inability, then Langer Umzüge has completely fulfilled its mission. If, while the boxes are not yet completely unloaded, a surcharge of 6000 € is demanded for massive pressure, as a senior you are speechless at first. Does the system? Follow-up work, such as unpacking the boxes, was only done poorly after a lawyer was called in. Moving is always stressful! But the Langer company, represented by Mr. Langer, turned this venture into a nightmare!!!

Move size: 3 Bedroom Home Service cost: €13000

My move to my new home was a very relaxed and pleasant experience for me thanks to the friendly, efficient and competent employees from Langer-Umzüge. With my heavy antique furniture and almost 100 moving boxes, the team cleared the apartment very quickly and easily and loaded everything safely into the intended truck. All pieces of furniture and objects were carefully wrapped in foil and blankets. In my new apartment everything was taken to the destination, unpacked and the necessary assemblies were carried out. All in all, it was a very successful move. Thank you very much for this. I will recommend you!

Service cost: €3427

A move within 300 meters took 5 men 10 hours, 8 hours were estimated and paid for right from the start. The 2 hours were then charged extra € 23 times 5. The kitchen was taken away, I was asked if I would like a new end strip costs € 55, later there were 2 strips each costing € 75, the new siphon was € 45 calculated, costs 11 € in the hardware store. The lamps are badly hung, and part of the chandelier is missing. Cabinet door not adjusted.
Lining the Fahrstujhls was charged with 25 €, but not done. so we got another 580 € which was above the offer.
We packed and unpacked the moving boxes ourselves. etc.

Service cost: €2468

I moved with my family from Darmstadt to Frankfurt for work last year 2016. The viewing was just as free as the very detailed offer. The move was absolutely smooth. It was a lot of fun with the moving team on site. The team was very busy and dragged everything and transported it to the right place. Great guys. The billing was great too. In contrast to other moving companies, I only got a receipt from the team leader. On the same evening, however, an EDP issued invoice came in PDF. Really great, so I could submit the move to the tax return without any problems and was therefore completely accepted. A lamp and vase did not survive during the move. Which was regulated by the insurance. It's a shame that it wasn't the value I paid back then. But unfortunately at the age of 5 I can't expect much. Nevertheless, I can only recommend you or the Langer team.

Service cost: €4655

We are very dissatisfied with the moving company Langer and can definitely not recommend them, as they are very inflexible and unprofessional. They are not customer-oriented and are not ready to compromise.
After we had agreed on a moving date and wanted to postpone it due to delays in construction work, this was in no way possible and we were still charged for part of the moving costs and not prepared to postpone the date. It was also impossible to reach the managing director. But when it came to dunning costs, they were sent before the time. We are really disappointed!

Service cost: €1000

A top class move, it couldn't be better! Fairly priced and professional. Therefore I cannot understand the previous speakers at all. The move from 2 apartments to 1 new apartment (moving together) from the Hochtaunuskreis and Frankfurt to Frankfurt was carried out in a highly professional manner on 2 days, including a packing service. The moving helpers were punctual on both days, very friendly and extremely careful with our things. Even when it got late due to the crowd, the friendliness never fell by the wayside and the things were neatly carried into the new apartment right up to the last box. Involved employee. Friendly! Competently! Highly Recommended. Top!!

Service cost: €5465

Worst move we've ever made. Partly packers without experience with extremely carefree handling of furniture and cardboard boxes. A total write-off to a mirror cabinet, a lot of damage such as deep scratches and dents, parts that are no longer functional after assembly or objects destroyed because cardboard boxes were "rolled". Assembly material and dirt were not removed, private items and cardboard boxes were lying in the garden after deduction, the weekly amount of money deposited for the cleaning lady was missing in the stairwell. The lump sum was "plus minus 2 hours", which of course was added for all drivers and packers, despite inspection and assessment by an experienced boss. Written complaint was made on Mondays, two weeks after the weekend of the move. Had to be followed up twice, then after 2 1/2 weeks it was rejected because the period of 14 days for a complaint had expired.

Service cost: €2500

Based on a furniture list, an offer was made without inspection. It amounted to EUR 595. When the packers arrived, they found that the furniture volume was probably five times what was included in the offer. They loaded up some boxes and then spoke to the boss on the phone. This calculated a new price: 2800 EUR. And if I cancel the order and hire another company (offer price 800 EUR), they still have to invoice the original offer price of 595 EUR. I was trapped. What is left if all work processes are optimized for this move date and you actually have no alternative to continuing the move?
Allegedly, the mail with the furniture list was not completely transmitted. I haven't heard of anything like this in 18 years of email traffic. At most, emails are incompletely _shown_ for the recipient. But then the problem lies with the recipient.
We finally agreed on 1500 EUR. To make matters worse, the packers wanted to collect the money before the work was finished, but I didn't get involved.
Stay away from Langer removals!

Service cost: €1500

From the preparation of the offer to the move itself, everything worked smoothly and reliably. The inspection before so carefully and thoroughly, boxes and packing materials were delivered on time. The team arrived punctually on the day of the move and handled our sensitive furniture (lots of glass and light-colored upholstery) and pictures professionally. The packers and the team leader were very friendly and in a good mood. Unloading and assembling took a little more time than planned, but again there was no impatience or hectic pace. Nothing was broken or damaged, the work was done very carefully and properly. We have moved several times for professional reasons, would immediately commission Langer removals and can only recommend them. Great team!

Service cost: €2200