Britannia Movers International

After a painful flood at our flat we got in touch with brittania lanes devon as that's where we were relocating. They gave us the piece of mind and the extra care and as soppy as it sounds gave extra love to our possessions as it needed to be stored overnight. A lovely lady kerry gave us updates all throughout the move and even after the move even called to ask how the move and how we are. After dealing with insurance/loss adjusters I had lost faith but kerry gave us the extra care/security the removal guys were fantastic and professional and could see they took extra care while packing up the flat. Thank you removals team and thank you kerry out of the 5 companies we had to liase with only 2 surpassed expectations and brittania certainly did that. Thank you ladies and gents.

Fantastic company!!

Move size: 1 Bedroom Flat Service cost: £2500

Britannia was provided as part of a retirement home moving package for my mother. After a bumpy start with the local office, which was rapidly ironed out by head office, the move was efficiently managed. Kerry (head office) ensured that communications and arrangements flowed smoothly throughout. We felt our wishes were listened to and that Britannia worked hard to ensure that their clients needed were met. The packing and removals teams (led by Tony) were fantastic. They were very professional and respectful of my mother’s property and possessions. They worked incredibly quickly but very quietly; we hardly noticed them packing items and moving furniture! Their expertise and experience was clear as the house was rapidly packed up but left so that we could have a last comfortable night there. The delivery of furniture and possessions was equally smooth – nothing was too much trouble for them. We felt in safe hands throughout and have no hesitation in recommending Britannia.

Move size: 3 Bedroom Home Service cost: £1000

We recently approached Britannia at very short notice to assist with an International move. We had not used Britannia before, but the provider we had previously used could not accommodate us (in fact they directed me to Britannia!). I am so glad they did. Right from my first phone call with Kerry at Britannia my concerns disappeared. Kerry quickly assessed my needs, gave me a very competitive price and was reassuring at every step of the way. On the day of packing the movers ( Adrian and his partner) were courteous, helpful and careful. They were well skilled in customer service and new their stuff. It certainly took the awkwardness out of the situation. Kerry then followed up with a call to check how everything went.

Moving is always a stressful time, but the Britannia team in London made it as easy as possible. Everyone is a real professional in this team!

Move size: Partial Move Service cost: £900

Ref – BMI 139041

This is one of the most professional companies that I have ever come across. The communication from the office was constantly informative and all promised dates met. The initial house contents inspection and evaluation was conducted by a very experienced and thorough inspector. The packing team were brilliantly organised and worked well as a team in an extremely friendly and competent manner. The quality of packing was second to none and the complete service from Britannia was excellent value for money. I had total confidence in this company throughout the move. I could not praise this company highly enough for the service from there entire team and will recommend their services whenever I get the opportunity.

david Cobb

Move size: 4+ Bedroom Home Service cost: $11000

We moved from Switzerland to the UK, during the Covid pandemic with a team from Seaford.

Ben & Ray, supported by Kerry at the Centre.

From start to finish it has been stress free, well organised, and extremely professional from a caring team.

Our furniture was in storage for 8 months, yet came out still smelling clean and fresh. Our very fragile items we'd highlighted, were carefully looked after and expertly packed, as were all out items.

One sofa had some minor damage, however the claim team handled it immediately and arranged to have it fixed.

We didn't have to worry or lift a finger, all resolved.

Overall the coordination, customer focus was excellent.

Responsive, at all times and understood our needs.

What is a stressful life event, become a stress free one.

I'd highly recommend the team we dealt with, and I wouldn't hesitate to use them again.

Move size: 4+ Bedroom Home Service cost: £14000

Excellent and efficient communication and great service overall. I have never moved overseas before, it is a daunting experience but each person I dealt with (in person or over the phone) was super helpful and logistically everything ran exceptionally smoothly. It's not an easy time to relocate during a global pandemic and the war in Ukraine, but at all times, I felt their service never faltered and I got all my items delivered safely to my door. They made it very easy for me, I would use their services again and recommend them to others.

Move size: Studio flat Service cost: £1000

Very professional throughout the entire shipping process and the guys who delivered my boxes were friendly and thorough. I was kept up to date on the location of my items and timeline until they would get to me here in the UK, and I have no complaints. Everything was delivered perfectly and there were no damages whatsoever. It looked like the boxes had been carefully arranged facing the right way up, since I didn't even have any clothes in the wardrobe boxes that had fallen off the hangers. I'd definitely use Britannia Movers again. They really care about their customers and their customers' possessions.

Move size: Partial Move Service cost: $4000

An excellent service from BMI from start to finish. Initial contact via their website was straightforward and all on-line information and quotation forms worked well. Our administrator, Sammi, was friendly, quick and efficient at all stages of the process, particularly when preparing the rather scary customs documents. My questions were always answered precisely, promptly and completely. Our removal crew, Lee and Mark, at the pick-up in Switzerland were punctual and friendly, and kept nicely in touch regarding timings. Packing and loading took considerably less time than expected, even in 32 degree heat. We were lucky enough to have the same 2-man crew for the delivery in York and, again, they were fast, efficient and friendly, taking less than 6 hours to unload a full 4-bed house's-worth of stuff. No damage to either house or contents. Would heartily recommend BMI's services for international relocation.

Move size: 4 Bedroom Home Service cost: £11177

Britannia were absolutely amazing when moving my parents to their new home.

Very informative, punctual and the gentleman that did all the moving were friendly and polite.

Couldn’t have asked for anymore.

Some of my parents things went into storage, again when we were ready for these emails were answered quickly and efficiently. As were calls.

Again the movers were very accommodating and friendly.

Can’t recommend enough ?

Couldn’t put a correct cost in as it was all paid by my parents home insurance

Move size: 2 Bedroom Home Service cost: £100

The quote and paperwork for a stressful international move were blissfully smooth and the team were responsive and empathetic. They helped me with customs and admin. The pickup and removal to storage was friendly and reassuring and they took care of my items .

At the destination end following storage I was a bit disappointed that cardboard boxes were soggy and my blanket wrapped furniture was quite dirty. The agents seemed in a hurry and I felt bad for asking for things taken upstairs although it was on the contract. Hence an otherwise 5 star review dropped to 4. I would still recommend, but advise covering light coloured furniture yourself if you self pack, don't rely on the blanket wrap to keep things clean.

Move size: 3 Bedroom Home Service cost: £5500

Britannia have been marvellous, with excellent communication throughout the process. As soon as my shipment arrived from abroad I was contacted by Rachel who was extremely helpful. She sent me regular updates on what was happening and was always very pleasant and helpful. Everything went very smoothly and my belongings were delivered to my new home in good order. I have no hesitation in recommending Britannia. They are extremely professional and have excellent communication skills.

Move size: 2 Bedroom Home Service cost: $5000

My move from USA to UK was made easier with Britannia.

I was kept informed of my shipment arrival and all other updates.

When I contacted with questions, they were prompt to reply and get me any answers I had.

The delivery was on time and date as arranged. All my items were cared for and delivered with professionalism.

From first contact in USA to first contact in UK, to final delivery. All was A+

Thank you, highly recommend

Move size: 2 Bedroom Home Service cost: £6000