AnyVan

I was expecting difficulties because I was going to be the person at both ends of move and I was concerned that van would be quicker between locations than me. No problem! I was able to book a suitable delivery slot. Driver was polite (and strong!). He took one item upstairs for me without complaint despite being concerned it might not fit. Altogether good service with good communication and ability to track location of van on both legs of journey. I would definitely use again if the occasion arises.

Move size: Partial Move Service cost: £170

Anyvan removals are just simply the best I have had other removals in the past but these guys went that extra mile they were polite hard working and took care of every item they loaded on to the van once again I comend them for all the hard work they done form start to finish keeped you up to date every step of the way just simply the best try them you will never and see for your self first class from the highest order I recommend to anyone that is looking for a professional move first class.

Move size: 3 Bedroom Home Service cost: £500

I have always dreaded moving as loads of companies create all sorts of obstacles and you have them to deal with on top of all the packing etc. But this time with Anyvan, the drivers were amazing and the move went great!!! Their website is very user friendly and you customize your query so you know exactly what you’re getting (narrowing time slots, requesting help to a certain floor etc etc). Contacted us before hand, I had phone number for our driver so no awkward calls to dispatchers to pass on a message, no chasing up but direct practical communication. They were on time, I didn’t have to lift a finger as they loaded and unloaded everything, super speedy and so enthusiastic and so kind. Would definitely use again. One of the best services I used in a while. Thank you! Michaela and Adam

Move size: 2 Bedroom Home Service cost: 1800CZK

Using Anyvan was really quick and simple to arrange and easy to make amendments right up to the day before. Communication was excellent including on the day with a call from the driver and a tracking link sent including an accurate ETA. When they arrived they got the van loaded up quickly and safely. The unloading went just as well and all items were taken up to the first floor flat. The delivery guys were friendly and helpful and the move went without a hitch or anything being damaged. Will definitely recommend and use them again when needed in the future.

Move size: Partial Move Service cost: £200

I have experienced some of the worst customer service I’ve ever had. Not only were they condescending (Chad) but they stole my money. I had booked movers a month in advance when they stole my money. I didn’t realize what a scam the company was until I was looking out my window for the movers between 0800-0900 and my phone rang at 8:15. It was Chad telling me they not only failed to actually book a mover, but that they forgot to tell me…I moved 90% of my items myself in a Yaris meaning multiple trips and wasted petrol. They kept saying they would refund me then, but I wouldn’t have my money back in time to get out of my house without incurring additional fees. They got me two movers the next evening and I helped them move my bed upstairs .AnyVan called my extra costs I incurred from them not doing their job and getting adriver “collateral costs they aren’t responsible for” after stealing my money and not providing the service when it was booked. Even better they booked 2 additional moves before mine the next morning. They stole £234. They offered me a comp of £20 and the refund of the £20 I spent to have them arrive 0800-900 Saturday morning. They say they will call and they don’t.I asked for a manager. Im always told it’s escalated and that’s the best they can do. I’ve never got a contact from a manager. So here we are-They told me they have trouble finding drivers in “Ireland”, but still stole my money. Guess you’re really going to struggle finding drivers now. Don’t use AnyVan. It’s a scam and no one is actually trained in basic customer service. I would give this zero stars if I could

Move size: 2 Bedroom Home Service cost: £234