Das Transportunternehmen Joker wurde mir von einer Spedition empfohlen, die selbst keine Umzüge mehr durchführt und bisher nur positive Rückmeldungen über die durchgeführten Umzüge die Joker gemacht hat, erhalten hat.
Der Umzug sollte am Samstag, den 16.01.16 stattfinden. Per Mail hat mir Transport Joker, nach einer Wohnungsbesichtigung bestätigt, dass das Transportunternehmen Joker, am 16.01.16 um 08:00 den Umzug bei mir durchführt.
Als das Unternehmen um 08:30 immer noch nicht da war, habe ich im Laufe des Vormittags 3x versucht, dass Unternehmen telefonisch und per Mail zu erreichen. Es ging nur immer die Mailbox an und nachher war sie voll, dass ich nicht einmal die Gelegenheit hatte drauf zu sprechen. Da ich niemand erreicht hatte, bin ich nach Backnang gefahren und habe eine Notiz hinterlassen, dass sie sich dringend mit mir in Verbindung setzen sollen.
Am Abend hat sich ein Mitarbeiter gemeldet und behauptet, sie hätten bei mir keinen Termin gehabt. Erst als ich ihm das Mail mit der Vereinbarung zukommen lassen wollte hat er zugegeben, das sie den Termin versäumt haben, das sein Chef gerade im Urlaub ist und er sich nächste Woche nochmals melden werde. Ein Rückruf erfolgte nie.
Ich habe dann noch kurzfristig ein anderes Unternehmen gefunden, das den Umzug einen Tag später Sonntags durchgeführt hat. Allerdings musste ich einen Aufpreis von 730,00 € zahlen. Das Unternehmen war etwas teurer wie Transport Joker zzgl. Sonntagsaufschlag. Aber immerhin kam es und machte seine Versprechungen wahr.
Erst nach Einschaltung eines Rechtsanwalts, hat Transport Joker nach über 2 Monaten (ohne eine Wort der Entschuldigung) den Aufpreis von 730,00 mir erstattet.
Lt. dem Umzugsunternehmen das bei mir kam, kommt es öfter vor das ein Umzugsunternehmen nicht kommt, daher ist es wichtig darauf zu achten, das dass Unternehmen Mitglied in dem DMS Verband ist.
Ich rate jedem, nicht immer auf Empfehlungen zu hören, sondern darauf zu achten, dass das Umzugsunternehmen in dem DMS Verband ist. Seriöse Umzugsunternehmen zeigen dies bei der Wohnungsbesichtigung vor.
This review is auto translated from German. See original
The transport company Joker was recommended to me by a forwarding company that no longer moves itself and has only received positive feedback about the moves that Joker has made.
The move should take place on Saturday, January 16th, 2016. After an inspection of the apartment, Transport Joker confirmed to me by email that the Joker transport company would move my home on January 16, 2016 at 8:00 am.
When the company was still not there at 8:30 am, I tried 3 times during the morning to contact the company by phone and email. The mailbox just went on and afterwards it was full that I didn't even have the opportunity to speak to it. Since I had not reached anyone, I drove to Backnang and left a note that they should contact me urgently.
In the evening, an employee called me and claimed that they hadn't had an appointment with me. Only when I wanted to send him the email with the agreement did he admit that they had missed the appointment, that his boss was on vacation and that he would be in touch again next week. There was never a recall.
I then found another company at short notice that carried out the move one day later on Sunday. However, I had to pay an extra charge of € 730.00. The company was a bit more expensive than Transport Joker plus Sunday surcharge. But at least it came and kept its promises.
Only after consulting a lawyer, Transport Joker reimbursed me for the surcharge of 730.00 after more than 2 months (without a word of apology).
Lt. The moving company that came to me, it often happens that a moving company does not come, so it is important to make sure that the company is a member of the DMS Association.
I advise everyone not to always listen to recommendations, but to make sure that the moving company is part of the DMS Association. Reputable moving companies show this when viewing the apartment.
Transport Joker has registered their account, so they will be able to see and respond to your reviews publicly.
Their address is Sulzbacher Straße 199, Backnang, 71522, but removals usually cover a much larger area.
About the Business
Transport Joker GmbH
Is Transport Joker a registered company?
Companies that operate in Germany like Transport Joker have to be registered with the German Tax Office (Finanzamt).
We have the following information for Transport Joker based in Baden-Wuerttemberg Region:
Handelsregisternummer:
not provided
Umsatzsteuer-IdNr (VAT number):
not provided
Steuernummer (Tax number):
51049/20888
This number can be changed if the company moves its office to another location.
Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Transport Joker profile here.
Average service costs information
We generate average normalized moving cost based on information submitted by people who have reviewed Transport Joker. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.
Average price per move for Transport Joker is between 923 and 1442 EUR based on 2 reviews only.
Community testimonials, ratings and consumer reports on Transport Joker - a professional company located in Sulzbacher Straße 199, Backnang, 71522. Discover Backnang, Baden-Wuerttemberg Region moving companies.
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RemovalReviews may not be affiliated with Transport Joker. By selecting the link to the left, you will have to opportunity to either go directly to the website or have other potential movers provide you with estimates.
RemovalReviews may not be affiliated with Transport Joker. By selecting the link to the left, you will have to opportunity to either directly call or have other potential movers provide you with estimates.
RemovalReviews may not be affiliated with Transport Joker. By selecting the link to the left, you will have to opportunity to either directly email or have other potential movers provide you with estimates.
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