ProfiTransport

They were worse than an absolute disaster. I would say they are scammers and also very incompetent for the following reasons 1. They emailed me an offer for EUR 4,800 inc VAT. When I approved it they claimed it was an offer excluding VAT and they sent me an invoice for EUR 5760 which I paid because they already had the keys and the border with the Czech Republic would soon close. 2. When their van arrived, their owner called me and said they had to pay the Czech border control a bribe of 1,800 EUR for a "heavily loaded van" (their large van only had a sofa and a few light things) and They didn't have a receipt for it, but they wouldn't unload the van if I didn't pay their driver 1800 EUR. 3. You forgot to take a lot of expensive items with you, like a television on a stand on wheels and two dehumidifiers on wheels. As I am prohibited from leaving my district due to COVID restrictions and cannot travel from CZ to Austria and the apartment has to be handed over to a hostile buyer (they were sentenced to buy it back from me as they did not have a building permit) , I am now forced to hire another moving company immediately. The total costs are well over EUR 10,000 to spend two hours driving across an EU border with modest items.

Move size: Studio flat Service cost: €5760

I moved from Vienna to Mödling and based on the list of removal items I had filled out, a contract was sent to me with a package deal of 300EUR for 5 hours with arrival and departure for 3-man trucks
130EUR for 2x no-parking signs. The 3 men were incredibly friendly, strong and fast and still very precise. Everything without scratches !! Since someone takes the washing machine on his back alone. After 2 1/2 hours everything was ready I am very satisfied and would book the guys again at any time. A small drawback is that it only took 3 hours in the end and I paid 5, but it was still very cheap. Conclusion: - very cheap
- clean - precise - very fast - very friendly - estimated duration too long - highly recommended
THANKS!!

Service cost: €300

An office move from Vienna to Germany was planned, so I asked for an offer from Quicktransport. First of all, I was offered a package price by email without a prior inspection. Since that seemed strange to me, I asked for a viewing appointment (all other companies wanted to see the office before submitting an offer). The first viewing appointment was postponed by Professional Transport (yes, the name changed all at once) (the gentleman would have come at 3 p.m. instead of 5 p.m. as agreed)
Two gentlemen were present during the inspection, barely listened to me, didn't look at anything and pulled out an offer sheet for me to sign as soon as I came in. The price was agreed as a flat rate and I was urged to sign the offer. After I expressly said several times that I do NOT want to place the order yet, the Lord simply signed it himself. Left me an offer sheet and business card and I told him I would get in touch.
The next day I receive an email confirming that the move with professional transport has been booked at the agreed price. The managing director's email address on the business card did not exist, I only got to speak to his brother over the phone. So I sent 3 emails to the office address and called 2 times until I received confirmation that the move would not be carried out by Profitrans. I am relieved to have nothing more to do with this company.

Service cost: €2200

Last week I made a move with profitransport in Vienna and I am very satisfied. At the beginning I was still quite skeptical when I called profitransport to get me an offer. I was told to fill out a removal list on the website, which I did. Shortly afterwards, I received an offer via email. On the day of the move, 3 strong men came and started their work straight away. My move went wonderfully, the employees were competent, reliable and friendly. My furniture was transported very carefully, no rush - no damage. The move was done carefully, yet quickly and professionally. I am very satisfied and recommend this moving company to others. Thanks again!

Service cost: €450

The plan was 650, -
It was a disaster
The workers tried hard, but that was all that went well.
3 men were planned - 2 came
A large truck was planned - based on the assessment during the inspection - a small one came.
The boss cannot be reached. So start of the move because the workers said the boss would send a big car and a third man too. Unfortunately that didn't happen. So let's go with the little car. When the things are being unloaded at the destination, profitransport finally reports.
However, only to say that a second trip is necessary, which was already clear, and that therefore the costs are double .. After an ugly discussion, I give in. So far no confirmation of the receipt of the money - as agreed. Overall dubious - take the movers - everything went perfectly with them - including the accounting.

Service cost: €2

The men were on time, but put me under pressure for an hour and said that Ms. Anna Wagner didn't know what to do and it would cost more, I should pay immediately. Ms. Wagner has not been available since the day of the move. The emails remain unanswered. There were 3 men there, instead of the agreed 2. Of the 2 trucks that were suddenly charged, one was broken and one of the men drove to the workshop. According to the listing, parking costs were charged even though I have no short-term parking zone.
I can only advise against the company. Incidentally, the company appears under different names on the Internet. Blitztransport, master resettlement, professional construction transport and profotransport. These are the names I know There are also two company headquarters.

Service cost: €1300

According to the legal notice, the company Umzug Graz belongs to the company Profitransport.
2.5 hours late because the vehicle broke down.
The following order: to carry an antique chest of drawers in good condition from the covered entrance area in the open air on the ground floor to the first floor via a staircase with a 90 • turn.
The chest of drawers would have to be turned upright 2 times to get into the house and for the curve of the stairs.
180x90x53 cm, approx 45kg
Price was EUR 140, - excl. VAT confirmed by email.
An attempt was made to collect a sum of EUR 300.
The two gentlemen, presumably Turkish voting, tried to intimidate my wife and sister-in-law and to collect more money under false pretenses (oversize, more weight, difficult circumstances). I was on a trip abroad, called the company and asked them to inform the gentlemen about the actual price, this never happened.
The wall in the staircase area and a picture were damaged.
Both gentlemen refused to leave for over 1 hour after moving because you have to collect the 300 EUR.
Only after this hour in which there were constant threats, insults and sexual reflections, did the gentlemen accept that nobody would give you EUR 300,
This company is a catastrophe in every way.

Service cost: €168

I found the company on the Internet (at umzuggraz.at) and called because the price seemed cheap. It was about the transport of heavy fitness equipment from the ground floor to the basement.
About the price: The campaign is advertised with: € 25 for 2 movers and a 25m3 truck per hour. Sounds good, doesn't it? It only took me an hour anyway.
Unfortunately, the VAT is added, as well as a 3 hour minimum booking, and a heavy load surcharge (from 80kg), so it's 100 euros. Okay too, I thought.
The first impression on the phone (a lady) was friendly and the first suggestion for an appointment would have been at 7:30 p.m. on the same day. We agreed on Sunday 6 p.m. (also an unusual time, but okay, please).
Sunday, 6 pm - nobody is coming. Not even after half an hour, after an hour .. At least 10 calls are unsuccessful (always busy). At around 9:15 pm (!) A gentleman with a foreign accent finally calls me back and is completely surprised that an appointment has been made, since she - quote - "doesn't even work on Sunday". He apologizes politely and I actually let myself be softened and he promises me dearly that you will "come to me tomorrow at 8 o'clock". When I asked, is that also reliable? 100%. OK. It's Monday, 8 o'clock and it's coming .. guess what! NOBODY. There is also no call or the like, just nothing.
I call and this time I get through, reach a lady again, tell her about my anger. She thinks she will check it out and finally I come back to the gentleman with the foreign accent, who tells me that unfortunately, unfortunately, "the man no longer wants to work" - that's why he didn't come yesterday .. Excuse me? I can fool myself. I forego his offer that he will "reliably" come in person shortly.
NEVER AGAIN - can only advise everyone: Stay away from this unreliable and dubious company!

Service cost: €100

On 09/28 I ordered a clearing out for 100m2 in Graz, including floor costs, including parking space, including assembly for 42 euros including VAT.
3 men came - (registered?) With a truck that was much too small - the boss, who could at least speak German, wanted to divide up all possible additional costs, such as floor costs, two trips to the dump, table of contents of the truck ..
After violent protests on my part and the suggestion that they should go, he started to negotiate with me what I am willing to pay !! According to an agreement, this work would be carried out very poorly - half of the room would simply be left standing on the grounds that the truck was overloaded and heavy parts! Conclusion: completely dubious - hands off !!

Service cost: €500

Instead of the booked 2 men, 3 arrived 1.5 hours late. For this I should also pay an hourly rate of EUR 60 instead of the agreed EUR 30. I was informed of this after half of the furniture had already been cleared from the apartment. In addition, I had to agree to a flat rate of 10 working hours (otherwise I was threatened with cancellation of the order). The furniture truck was much smaller than promised and there was hardly any space for the furniture. The entire move (including a one-hour drive to the new home) took just over 5 hours.

In addition to the hourly flat rate, there were many hidden extra costs. Conclusion: Big disappointment and costs of 800 EUR.

Service cost: €800