Average service price

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€ 2864
Long Distance move average
2% less than market avg.
€ 1910
Local move average
20% more than market avg.
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Review summary

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41 reviews

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M. M.
Mar 30, 2016
Long-distance move from Berlin, Land Berlin to Cologne, North Rhine-Westphalia

This review is auto translated from German. See original

Better not with Zapf anymore.

The pack in Berlin, consisting of 5 men, was perfect, big praise. Unloading in Cologne was a complete disaster. Only 3 men came, including the tired driver. After the elevator failed, nothing happened. Furniture set up incorrectly and damaged as a result, electrical installations ordered at the same time grossly inadequate. The sofa, which was repaired for an extra tip of 50 euros, was even more broken than before. An absolutely diligent cucumber troop. A total of 3 people, one of whom limited himself mainly to having a long chat with everyone he met. Probably also catastrophic working conditions in this company: The driver stated that he had driven through from Berlin all night and had to unload the whole day. At least a consolation: Nothing got away! Nevertheless, an expensive and poor move for a total of 3,200 euros.

Service cost: €3

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Sophie
Jul 18, 2019
International move from Berlin, Land Berlin to Brussels, Bruxelles-Capitale

This review is auto translated from German. See original

Stress-free and inexpensive is different.

I moved from Berlin to Brussels and the communication in advance was catastrophic: Missing information about the (high) additional costs, constantly changing contact persons, desired date for delivery not possible (I have to wait 1.5 weeks) and incompetent employees who Defend poor service instead of giving information. Also no information about the partner company in Belgium. I would definitely not recommend Zapf just because of the extremely high price and the poor service prior to the move.

Service cost: €3300

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Martin Lochner
Aug 12, 2022
Long-distance move from Friedrichshain Bezirk, Land Berlin to Bonn, North Rhine-Westphalia

This review is auto translated from German. See original

Move Berlin-Bonn

I moved from Berlin to Bonn with my family 6 months ago with Zapf. Advice in advance (e.g. which boxes and how many of them) was perfect. Both the team that dismantled the furniture (including lamps) and the team that reassembled the furniture in Bonn were extremely competent and professional and very friendly. There was only minimal transport damage, which could be regulated very quickly and easily. Can recommend the company without reservation.

Move size: 2 Bedroom Home Service cost: €7500

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Felix Friedrich
Jan 17, 2023
Long-distance move from Land Berlin to Land Berlin

This review is auto translated from German. See original

Installation work catastrophic and no response to complaints

We moved within Berlin with Zapf. The actual moving team was good, but the assembly could not be carried out in our new apartment, for which a new appointment was necessary. On this date, in the truest sense of the word, only crap was made, which I want to explain in detail with an example: In our old apartment we had a washing machine and dryer both working side by side. In the new apartment, they had to be set up as a tower, which is why we bought a corresponding connection piece. The washing machine was moved without a transport lock because they did not know that Miele can use the metal rod on the back as a transport lock. But that seems to have gone well. It was much worse that the column was installed in the new apartment without mentioning a word that the dryer was not connected. When first used, the HWR was under water. Now Zapf offered to send a mechanic to fix it IF I buy all the necessary parts. As a reminder, the old apartment WAS hooked up to the washing machine and dryer. The parts were either mislaid, lost or taken away. The fact that I should then get the parts again is, in my opinion, an impertinence. It also turned out that certain parts of the original kit were simply not used when assembling the column, but were thrown away with the packaging. The story could be expanded to various Pax closets that were assembled incorrectly and not placed correctly, other pieces of furniture that were assembled incorrectly, lamps that were not fitted correctly. A complaint has not generated a relevant response. "We'll talk to colleagues and get in touch" became - nobody answers and the problem is ignored. You have already received the money, since you have to pay directly on the day of the move. What remains is at least to warn others with such a review. The good reputation is deceptive and the quality we experienced was really bad.

Move size: 4 Bedroom Home Service cost: €5003

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Mathias Ristow
Apr 10, 2023
Long-distance move from Berlin, Land Berlin to Bernau bei Berlin, Brandenburg

This review is auto translated from German. See original

A totally successful move

We are on April 3rd. moved from a 4 room apartment (5th floor without elevator) in Berlin to a 3 room apartment (5th floor with FS) in Bernau. The entire moving team consisted of many young men who were in a good mood and totally diligent and completed all the tasks to our complete satisfaction. I would particularly like to mention Messrs. Steffens, Noack and Blumberg. Zapf can be proud of these employees. Huge closets, all lamps and the washing machine were easily removed and rebuilt. Nothing has broken. In any case, we can only recommend this moving company Mathias Ristow

Move size: 4 Bedroom Home Service cost: €4600

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Tina Mueller
Jul 12, 2023
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Unfortunately no recommendation

I felt rude, even rude, by Zapf office workers on the phone and even heard profanity during the call. My complaint was not commented on or resolved by management. Despite other positive contacts, I would not recommend ZAPF, especially to women. I felt misunderstood, even intimidated.

Move size: 1 Bedroom Flat Service cost: €900

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Jürgen Lembke
Jun 11, 2017
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Theft without interest in investigation.

The company cannot be recommended. Us
Wine and spirits were stolen for around EUR 400 on the day of the move. The
Insurance broker refused a service with incorrect information. The
Zapf's board of directors did not respond at all to our letter.
Customer appreciation and the willingness to educate look different.

Service cost: €2460

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Schoenthaler
Jul 17, 2020
Long-distance move from Berlin, Land Berlin to Chemnitz, Free State of Saxony

This review is auto translated from German. See original

Much promised weng kept and no bargain price.

No specialists. Two didn't feel like it and the other were
not the promised skills.
unfortunately it used to be a great moving company.
we should take action against it together.
fraud, false promises and if the order was signed, it doesn't matter.
The fault was the customer and the laws that haven't been for a long time
should apply.
How should 100 moving boxes be checked in one day?
With 70,000 euros insured, I expect careful handling, skilled workers and no cheap workers.
never again zapf a warning to anyone who does not have cheap furniture.

Service cost: €4900

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Naegler
Sep 06, 2018
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Great move.

We moved from Berlin to Sassnitz in June 2018. We can only recommend the company. The employees were simply great, friendly, quick and they solved all of our problems that arose with the move. We would like to thank everyone involved once again.

Service cost: €3700

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Arboli
Sep 25, 2018
Long-distance move from Frankfurt, Hesse to Berlin, Land Berlin

This review is auto translated from German. See original

Hands off!

Furniture damaged. Box disappeared / stolen, and hardly any response to complaint. Fortunately, there are other moving companies!

Service cost: €4500

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John
Dec 19, 2019
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Damage caused, no claim settlement.

Accidentally caused damage will not be settled despite months of correspondence, admission by the moving company and the present report. There is no longer any reaction, one remains seated on the damage. I cannot recommend Zapf removals.

Service cost: €800

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Michael Liban
Mar 19, 2019
Long-distance move from Mannheim, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Were more read satisfied.

If I were to move again, it would only work again with Zapf. Everything worked out perfectly. On time, clean work, everything as you would imagine when you get a moving company so gladly again and again and I will recommend you to others

Service cost: €1005

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Joachim Becker
Nov 05, 2020
Long-distance move from Wachenheim, Rhineland-Palatinate to Issum, North Rhine-Westphalia

This review is auto translated from German. See original

Everything is great, highly recommended

I can only say the best about this moving company, from the beginning of the consultation to the end at the destination, great staff, friendly and helpful, great move, no damage and that is not a fake Joachim Becker

Move size: 4+ Bedroom Home Service cost: €4632

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Christoph Andreas
Aug 30, 2021
Long-distance move from Berlin, Land Berlin to Wiesbaden, Hesse

This review is auto translated from German. See original

Very good and reliable

On August 10th we had 21 a good invitation and on August 12th a good unloading. In Wiesbaden it was the team: Tobola and Blumberg. Advice / preparation were also appropriate. Thank you again! US and CA

Move size: 2 Bedroom Home Service cost: 2800IDR

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Regina Thron
Oct 31, 2021
Long-distance move from Berlin, Land Berlin to Waldshut-Tiengen, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Was content

Got an appointment at short notice, the price was a bit too high for the few pieces of furniture, but otherwise I was satisfied.

Move size: 1 Bedroom Flat Service cost: €3200

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Ellen Boeckmann
Feb 02, 2022
Long-distance move from Berlin, Land Berlin to Stuttgart, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Private move from Berlin to Stuttgart - perfect!

Hello Zapf teams Berlin and Stuttgart, you did a very good job: from preparing the order to moving out and moving in, thank you very much!

Move size: 1 Bedroom Flat Service cost: €3100

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Company Info

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Zapf Umzüge has not registered their account and is not actively maintaining their profile.

Their address is Nobelstraße 66, Berlin, 12057, but removals usually cover a much larger area.

About the Business

ask zapf GmbH

Is Zapf Umzüge a registered company?

Companies that operate in Germany like Zapf Umzüge have to be registered with the German Tax Office (Finanzamt). We have the following information for Zapf Umzüge based in Land Berlin:

Handelsregisternummer: HRB 9587 FF

Umsatzsteuer-IdNr (VAT number): DE216060801

Steuernummer (Tax number): not provided

Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Zapf Umzüge profile here.

What is Zapf Umzüge cost for local moves?

We have calculated an approximate local moving market average price from 18 reviews of people moving within Land Berlin to be €1596.

From 13 local reviews for Zapf Umzüge, we have calculated an average moving cost of €1910 for local moves.

This could mean that Zapf Umzüge is more expensive with about 20% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Zapf Umzüge cost for long distance moves?

From 48 reviews of people moving long ditance, we concluded that the market average costs are around €2922 when moving long-distance.

For Zapf Umzüge, we estimate that their average long-distance moving costs will be around €2864, based on 16 long distance moving reviews.

This could mean that long-distance moving services costs of Zapf Umzüge for moving between states is cheaper with about 2% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Zapf Umzüge. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on Zapf Umzüge - a professional company located in Nobelstraße 66, Berlin, 12057. Discover Berlin, Land Berlin moving companies.

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