Average service price

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£ 1568
Long Distance move average
10% less than market avg.
£ 1007
Local move average
15% more than market avg.
How did we get these costs?

Review summary

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23 reviews

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Christina Winters
Sep 06, 2018
Long-distance move from Luton, Bedfordshire to Cambridge, Cambridgeshire

Never again.

Breath-takingly rude, arrogant, and unprofessional in my opinion. I will never EVER use this removal firm again. I would advise you to go elsewhere too. Seriously, go ANYWHERE else. Any other company would have to be better than these people who treat the customer with utter contempt and hostility. I have given them one star simply because this website requires it. If it were up to me, though, they would be awarded negative points. It is simply inexcusable for any organisation purporting to offer a certain level of customer service to act in such bad faith as these people have done with me. A huge disappointment. Shame on them.

Service cost: £360

Emma Baptiste
Sep 25, 2018
Long-distance move from Luton, Bedfordshire to Luton, Bedfordshire

Thank you!

Have used this company more than once, I always go back to them because they do a great job!
They've done moves for the company I work for as well as me personally and are always on time, friendly & professional.
During my recent move there was a long hold up & I wasn't sure whether I'd be able to move in - the guys from Stephens waited patiently and told me not to worry. They really put me at ease at such a stressful time. Thank you!

Service cost: £800

Liz B
Dec 14, 2018
Long-distance move from Luton, Bedfordshire to London, Greater London

Removal of personal items.

Excellent service at all stages of the removal process.
The office staff were polite and helpful, dealing with my quote and queries very quickly and efficiently.
Efficient billing process.
The removal team arrived on time and were polite, helpful and efficient at all stages.
I wouldn’t hesitate to use this company aga.

Service cost: £444

Official company response

Many thanks Liz! Best wishes in your new home!

Ros
Jul 31, 2019
Long-distance move from Stirling, Stirlingshire to London, Greater London

Perfect Removals.

Stephens are helpful, quick and will go out of their way to give a perfect service. I have used them many times and no request too difficult. Would recommend to anyone.

Service cost: £750

Official company response

Thanks so much Ros! Best wishes in your new home!

Michelle Davies
Oct 25, 2018
Long-distance move from Bedford, Bedfordshire to Bedford, Bedfordshire

First class service.

Fabulous from start to finish. The guy who came round, the girls in the office and the lads on the day were all brilliant and made a very stressful time alot less stressful! Would def recommend. Not a single thing broken either!

Service cost: £1200

Michelle Davies
Oct 25, 2018
Long-distance move from Bedford, Bedfordshire to Bedford, Bedfordshire

First class service.

Fabulous from start to finish! The guy who came round, the girls in the office and the lads on the day were just brilliant. They made a very stressful time much less stressful. Not a single thing broken, would def recommend!

Service cost: £1200

Sue Clayton
Nov 01, 2018
Long-distance move from Bedford, Bedfordshire to Bedford, Bedfordshire

House move.

Extremely pleased with how smoothly my move went and the care taken by both my removal men Simon and Jake. Both were very helpful and friendly. Arrived early and nothing was a problem for them. Thank you for the great service.

Service cost: £600

Cmiller
Oct 11, 2019

Great move.

We had a great move thanks to Tracy and the team at Stephens. They dealt with a late cancellation and horrible rainy weather in their stride, and aftercare has been great, too. Thanks to all the team.

Service cost: £1002

R Fitzgerald
Jul 31, 2014
Long-distance move from Luton, Bedfordshire to Sheffield, South Yorkshire

Dumped!

Dumped by Stephens when they got a better offer !! we had been provisionly booked for months and had arranged to go and pay the deposit, a considerable amount I have to say, but today they got someone else who could pay immediately so they dumped us with little time to find anyone else. Thanks guys for making the whole process of moving house doubly stressful. Business..yes, customer service..what's that? !! Beware if you consider using them. Wouldn't touch them with a barge pole now.

Service cost: £3450

Andy Quince
Aug 13, 2019
Long-distance move from Luton, Bedfordshire to Exeter, Devon

Moving two houses.

We had two very large vehicles from Stephens to move us from Bedfordshire to Devon. The teams assigned to us were brilliant, extremely professional and nothing was too much of a problem. They turned up on time and we appreciate what a great.

Service cost: £6500

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Company Info

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Stephens Removals has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 61-71 Wingate Road, Luton, Luton, LU4, but removals usually cover a much larger area.

Is Stephens Removals a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of Stephens Removals here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Stephens Removals here.

How to check if Stephens Removals is trustworthy?

For extra peace of mind when hiring Stephens Removals you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organisations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Stephens Removals cost for local moves?

We have calculated an approximate local moving market average price from 11 reviews of people moving within Bedfordshire to be £874.

From 9 local reviews for Stephens Removals, we have calculated an average moving cost of £1007 for local moves.

This could mean that Stephens Removals is more expensive with about 15% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Stephens Removals cost for long distance moves?

From 321 reviews of people moving long ditance, we concluded that the market average costs are around £1747 when moving long-distance.

For Stephens Removals, we estimate that their average long-distance moving costs will be around £1568, based on 10 long distance moving reviews.

This could mean that long-distance moving services costs of Stephens Removals for moving between states is cheaper with about 10% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Stephens Removals. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Stephens Removals - a professional company located in 61-71 Wingate Road, Luton, Luton, LU4. Discover Luton, Bedfordshire moving companies.

*RemovalReviews may not be affiliated with Stephens Removals and the estimates may be provided from other professional removals in our network.

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