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RSS LLC

3.9 · 32 reviews

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Address: 113 Barksdale Professional Ctr, Newark DE, 19711

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Site: www.rssllc.net

Phone: (800) 801-0692

Email: deluca@rssllc.net

States of operation: Arizona, California, Catalunya, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Massachusetts, New York, Oregon, Tennessee, Texas, United Kingdom, Virginia ..see more

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RSS LLC About Highlights Reviews Costs License Contact

Average service price

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$ 5241

International move average

21% less than market avg.

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Based on 32 verified moving reviews

Some reviewers noted responsive updates and clear communication from booking through delivery. 47%15 reviews
- their team is efficient, responsive, and goes above and beyond to make sure shipments arrive on time and in perfect condition.
  
  5.0 Carl Spencer Aug 28, 2025
  
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  Five star every time
  
  We’ve used RSS LLC Shipping several times and they never disappoint. From booking to delivery, their team is efficient, responsive, and goes above and beyond to make sure shipments arrive on time and in perfect condition. Their professionalism and customer service set them apart from other companies we’ve worked with.”
- During the duration of our shipping, Michelle took the time to answer our emails and/or calls very quickly and professionally.
  
  5.0 Elena Ciobanu Sep 12, 2024
  
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  Excellent from start to finish
  
  RSS was quick to respond by email when we asked for a quote, while other companies either didn't respond accurately or kept pushing to speak on the phone. They allowed us to pack everything ourselves. We chose to use door to port service because we have a family member that works at the port of Constanta. During the duration of our shipping, Michelle took the time to answer our emails and/or calls very quickly and professionally. Everything arrived in great condition, we were very happy with their service all around!
- Everyone on the US side was very helpful as was their counterpart in Manila.
  
  5.0 Michael Murray Apr 03, 2024
  
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  Move to the Philippines
  
  My fiancé and I used RSS for our move from Texas to the Philippines. Everyone on the US side was very helpful as was their counterpart in Manila. The container was loaded at our door in Spring TX, sealed and delivered to our door in the Philippines. Everything went very well. I could tell from our initial contact that they are a professional and experienced company and strongly recommend their services.
Some reviewers said the crew handled furniture and fragile items carefully without damage. 38%12 reviews
- The load by their crew was done with utmost care.
  
  5.0 Nina Biondo Apr 12, 2024
  
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  Moving USA to SICILIA
  
  Moving from Florida to Sicilia was handled perfect by Kate and her staff. The load by their crew was done with utmost care. The unloading was also done with no problem. They moved two bedroom house and our car. This is our second time to use this company. The company they used here in Italy was just as professional,I highly recommend them to anyone making a move abroad.Thankyou Kate Deluca???
- There was no damage to the content and the container had not been opened since it left California.
  
  4.0 Magnus Sjoberg Jan 16, 2023
- Our goods arrived in great condition with no issues from the importers.
  
  5.0 Neil Wylie Sep 14, 2022
  
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  Overseas Removal
  
  Having been let down by another company we contacted RSS Llc who immediately put our minds at rest and handled the whole shipment with ease and promptness. The US loader arrived on time, packed our container and immediately headed for the shipping terminal. Everything was dealt with and we were kept up to date with all the necessary requirements. Our goods arrived in great condition with no issues from the importers. Great company and staff, highly recommend for all remoavals and shipments.
Some reviewers reported final charges above their initial quote or unexpected fees. 25%8 reviews
- they demanded additional fees ostensibly for US Customs hold that never occurred
  
  1.0 Dan Pica Jan 15, 2026
  
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  If I could give zero stars
  
  The RSS team is not only arrogant and dismissive, they are dishonest when called to answer for their failure to do their job. My wife and I contracted with RSS to ship items from greater Seattle area to Portugal. After paying a deposit, communication became difficult and when our assigned container was in transit they demanded additional fees ostensibly for US Customs hold that never occurred, and they refused to discuss refunding the bogus fee (We verified with U.S. Customs no hold occurred). They also refused to assist with Portuguese customs process by providing Any information about documents needed or how to contact their approved receiving agent, causing additional delays and expense. RSS has also refused to assist in a claim against the shipper for an unlawful entry into the container that resulted in loss (theft of personal items including a safe, silver service and other items and damage to furniture) by failing to provide minimum information regarding the shipment: failing to provide waybill number despite repeated demands, until the state of Washington Attorney General’s office intervened, and then they lied to the AG stating they had provided this info “many times”.…
- port congestion fee which was never disclosed on my estimate.
  
  1.0 Ansel Lewis Jan 22, 2025
  
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  Deceptive estimate
  
  I received an estimate of $5500 to ship a 20ft container. After my container was taken away, it was not shipped on the date they told me. Then the emails started coming with port congestion fee which was never disclosed on my estimate. I don't know how they can get away with it. Holding your container for ransom
- in addition to only customs fees and duties, as Kate promised, I got huge additional charges
  
  1.0 Akhan Tleoubaev Jan 23, 2024
  
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  RSS LLC additional huge charges
  
  Initial price promised by Kate for moving from USA to Central America was reasonable, but later, in addition to only customs fees and duties, as Kate promised, I got huge additional charges which I was forced to pay because my belongings were being kept as hostages in customs bonded warehouse, plus two weeks charges for the forced storage. They never gave me my Bill of Lading and FMCSA brochure about "Your rights and responsibilities when you move".Many of my questions and complaints were just ignored. They cited paragraph 24 from some document I never saw before agreeing to pay for their service.
Some reviewers praised the moving crew for being professional, polite, and helpful. 31%10 reviews
- everyone we dealt with was professional and friendly.
  
  5.0 Mirja Pitkin Apr 29, 2021
  
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  Great to work with, highly recommended
  
  We are done unpacking from our move to Finland from Maine, and want to express our highest recommendation for RSS, LLC. Every step of the way, Michelle was responsive and helpful. Due to a family crisis, we even had our shipping container turned around, and then turned around again. Despite the very high number of emails, Michelle always responded promptly and followed through on whatever needed to happen, which was a great comfort through a very difficult time. (The double reversal of the container increased the cost, but I thought it made most sense to list the original cost.)
  
  We had a door to door contract, and everyone we dealt with was professional and friendly. Our stuff arrived in good shape and there weren't unexpected costs or fees. I'm grateful we decided to go with RSS, LCC.
- Their partners here in Finland were equally professional
  
  5.0 Slate J Grove Oct 14, 2020
  
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  Highly Recommended
  
  Kate, Michelle and the rest of the folks at RSS made my move from the US to Finland much less stressful. First, the response to a request for a quote was prompt, professional and about half the price of the quotes from other companies. They sent the customs forms needed, so I didnt have to chase them down myself. Their partners here in Finland were equally professional and the whole experience was painless. I would highly recommend to get in touch with Kate and get the ball rolling.
- The driver of the container was so patient and reassuring.
  
  5.0 Mark D Mcgrath Aug 04, 2020
  
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  Why I chose RSS.
  
  Trusting a forwarder for your personal belongings is a huge deal. I chose RSS mainly because of Kate. She stuck with me knowing my queries were a bit premature. She guided me through the process. I suggest talking to her versus email for everything because she is brilliant and nice to chat with. Aside from that I heard a negative comment and it almost swayed me. But I am glad to decided to stay with RSS and that was Kate's doing as she reassured me and gave me more confidence in the process. I loaded the container today in a retailer parking lot with my moving people.The driver of the container was so patient and reassuring. He also sent me pictures as he pulled into the port and a video of the container being offloaded from his vehicle. Talk about service and confidence. RSS price for a full 20 ft container from California to UK was the lowest rate I received. The pallet rates were even higher than what I paid and your stuff is exposed. Very happy with the service so far. Still have 30 days to receive my belongings but I trust all will go well.
Some reviewers reported denied or ignored damage claims and unhelpful after-move support. 13%4 reviews
- in three weeks I haven't received any answer and it seems RSS LLC is ignoring my claim.
  
  1.0 Neringa Kranauskiene Nov 02, 2018
  
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  Rss.
  
  After my husband's death, at the end of July 2018, I had to move a new car and some furniture from Florida US to Europe Lithuania. I paid about 6000 USD for moving. Later RSS LLC declared that the cargo was detained by customs, as a result for the inspection and demurrage I had to pay in addition 5700 USD.
  
  After finally receiving the container in two months, the back of the new car was heavily scratched, the top of almost all the pieces of furniture heavily damaged, scratched and the pieces of wood taken off.
  
  And nobody provided any concrete information why the container was detained for 19 days, there was no any documentation in the container about inspection of the container, the professional packing of furniture was torn apart. And the shipping company OOCL charged me 4600 for demurrage.
  
  It was a shock for me to pay such a high sum for shipping and to receive the damaged car and furniture, which actually has to be thrown away.
  
  In addition, I claimed for compensation of the damages to RSS LLS (Ms Michelle Bergmann and Ms Kate Deluca) (as the car and household goods were insured), but in three weeks I haven't received any answer and it seems RSS LLC is ignoring my claim.
  
  I…
- My insurance request was never processed
  
  1.0 Gregory J Heeter Oct 25, 2018
- RSS overcharged me by $1644.51 above even the new price that we agreed on
  
  2.0 Lina Feb 03, 2016
  
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  Price was not given as promised LIES!
  
  I contacted this company to get a quote on a full container move. Was give one price. I asked how can I reserve that price since I still had to organize a move date. Kate said that if I pay deposit of $850 that I will have that price reserved for me. Due to my mom being diagnosed with cancer our move got delayed. Once we went on to proceed all was good until the very end when all the sudden the price jumped almost $2000 more. I said that no I was not pay that much more and if they are not willing to honor the price they gave me when we agreed and I paid deposit that I want my deposit back because I found another company that was going to do that exact move for me for around the same price as I was quoted by Kate originally. Kate and her manager Michelle refused to refund my deposit, so I was forced to proceed with them not to loose my money. Meanwhile I agreed to meet them half way and we agreed on a new amount. So I went on with the move, container arrived ok. But now two months later I got concerned why my credit card balance seemed a bit more then I though it should be. And I find that RSS overcharged me by $1644.51 above even the new price that we agreed on. I just called…

Review summary

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3.9

32 reviews

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Akhan Tleoubaev

Jan 23, 2024

International move from Boston, MA to , CR

RSS LLC additional huge charges

Initial price promised by Kate for moving from USA to Central America was reasonable, but later, in addition to only customs fees and duties, as Kate promised, I got huge additional charges which I was forced to pay because my belongings were being kept as hostages in customs bonded warehouse, plus two weeks charges for the forced storage. They never gave me my Bill of Lading and FMCSA brochure about "Your rights and responsibilities when you move".Many of my questions and complaints were just ignored. They cited paragraph 24 from some document I never saw before agreeing to pay for their service.

Move size: 2 Bedroom Home Service cost: $11300

Doug Mackinlay

Apr 30, 2024

International move from Abilene, TX to , PH

International Move

After 40 plus years of moving around the world with the military and federal service my wife and I are moving to the Philippines for retirement. A friend who recently moved to Cebu recommended RSS, LLC and her recommendation was great. Michelle, Kate, Marisel and Ella, the RSS team in the U.S. and on the Philippine side did a wonderful job of advising, preparing, directing, working with Philippine customs and more, to make it a pleasant and successful move. Thank you all you are a great team!

Move size: 4+ Bedroom Home Service cost: $7000

Michael Murray

Apr 03, 2024

International move from Spring, TX to , PH

Move to the Philippines

My fiancé and I used RSS for our move from Texas to the Philippines. Everyone on the US side was very helpful as was their counterpart in Manila. The container was loaded at our door in Spring TX, sealed and delivered to our door in the Philippines. Everything went very well. I could tell from our initial contact that they are a professional and experienced company and strongly recommend their services.

Move size: 3 Bedroom Home Service cost: $4500

Elena Ciobanu

Sep 12, 2024

International move from New York, NY to , ROM

Excellent from start to finish

RSS was quick to respond by email when we asked for a quote, while other companies either didn't respond accurately or kept pushing to speak on the phone. They allowed us to pack everything ourselves. We chose to use door to port service because we have a family member that works at the port of Constanta. During the duration of our shipping, Michelle took the time to answer our emails and/or calls very quickly and professionally. Everything arrived in great condition, we were very happy with their service all around!

Move size: 2 Bedroom Home Service cost: $3585

Agatha Dominik

Aug 21, 2024

International move from Los Angeles, CA to Gdynia, Wojewodztwo Pomorskie

Long-distance move from LA to Poland

I had a complicated move and decided to change the arrangements at the last moment, and Kate and Michelle did everything to accommodate me. The entire process was smooth and went on without a glitch, including their Polish partner, who was also very efficient, handling it all at the receiving end. All in all, I had an excellent experience and would highly recommend the company to anyone facing a 'big move'! Thank you for making it so easy!

Move size: 3 Bedroom Home Service cost: $6000

Daniele Reichart

Nov 19, 2019

International move from Austin, TX to Sydney, NSW

Thank you RSS.

They were excellent in terms of professionalism, communication and punctuality. Plus, they took great care of my belongings that were shipping from Austin Texas to Sydney Australia. I highly recommend the ladies at RSS!

Move size: 3 Bedroom Home Service cost: $5695

Vladimir Popovic

Jul 16, 2023

International move from Chicago, IL to , SER

You guys rock

RSS staff was very responsive, information and assisted me through every step of my move from Chicago to Belgrade. Thanks again to Kate and Michelle. You guys rock!!! I highly recommend using these two Ladies, and company if you are moving.

Move size: 1 Bedroom Flat Service cost: $4650

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About RSS LLC

3.9 from 32 reviews · Newark, DE removals

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Their address is 113 Barksdale Professional Ctr, Newark, DE, 19711, but removals usually cover a much larger area.

Licenses & Certificates for RSS LLC

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the RSS LLC license numbers for the government record information:

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What is RSS LLC cost for international moves?

From 177 reviews of people moving from one country to another, we concluded that the market average costs are around $6609 when moving internationally.

For RSS LLC, we estimate that their average country to country moving costs will be around $5241, based on 26 international moving reviews.

This could mean that country to country moving services costs of RSS LLC is cheaper with about 21% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed RSS LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on RSS LLC - a professional company located in 113 Barksdale Professional Ctr, Newark, DE, 19711. Discover Newark, Delaware moving companies.

*RemovalReviews may not be affiliated with RSS LLC and the estimates may be provided from other professional removals in our network.

RSS LLC