Movinga

The move was problem-free and well organized. The service was very good and I was able to clarify everything in advance with my colleagues from the operator. The moving workers were friendly and did a good job. Smaller scratches can probably never be avoided, but my colleagues were very careful with the furniture. Overall, I have been very satisfied and would choose Movinga again as a partner for a move. I would also recommend Movinga to friends. The price was set as a fixed price and was kept, which I found very pleasant.

Service cost: €649

The moving company offered good price in comparison with others. even with a very short time of booking, they managed to do everything well in time in a short notice. the customer service was very nice and friendly and responded in time. All the customer service representatives were able to speak English as well. This made the communication much easier. The price although was high, but reasonable as compared to others.
all in all, would recommend to anyone moving in Europe.

Service cost: €700

-10 hours late: 8 a.m. planned, showed up at 6 p.m., with 2 men who had been on the road all day and totally broken
- Furniture was not set up (as booked), but after a week and 3 missed appointments, the third party stopped answering the phone or responding to emails
- Despite the immediate announcement of damage in the protocol (2 times with photos of us and the service provider), we have to sue in order to get the compensation
- Invoice constantly sent to the wrong person, despite a previously announced company takeover

Conclusion: hands off: causes more stress than saved.

Service cost: €3000

I had placed my request to move via immobilienscout24 and after just half an hour I received a call from movinga. Other companies then reported via immobilienscout24. I had sent everyone a list and asked for an offer.

At movinga it was very straightforward after we had spoken on the phone. You send me an offer on the same day, which, by the way, was also the cheapest. Movinga also received the necessary moving boxes on time, so that the packing was still timely.

Since I had only booked the whole thing by phone and email and the appointment was also very short-term (within 10 days) I was very surprised that the moving people were on my doorstep on time.

The move went quickly and smoothly. The subcontractor worked very carefully, had nothing damaged and was quick to process the move.

Even small special requests were carried out quickly and easily on site.

Seen in this way, I can only say from my experience that I would like to move again with Movinga when I move next.

Service cost: €750

All in all, the move went well ..

But: The moving company called the day before the move and said that they would be there around 8 a.m. - I thought it was very good. The next day I was called around 9 a.m. (finally) and they said that due to a lot of traffic it would be around 9:30 a.m. The 7.5 t truck and trailer were not parked in the yard until after 10 a.m. - a good 2 hours late.

Only 2 helpers (broken German) and their boss were planned for the move to a 140sqm apartment with 4 people. Everyone was friendly and tackled well. Nevertheless, there were just too few people and loading the relocation goods took about 4 hours, although my wife and I helped a lot.

What made things more difficult was the fact that it was agreed with Movinga that we would pack the removal goods ourselves and dismantle and reassemble all the furniture ourselves. On the phone I consciously reassured myself that only the removal goods need to be packed. Enough blankets etc. for the furniture would be brought by the shipping company. Unfortunately that was not the case. The entire furniture, all shelves, etc. had to be packed or wrapped with stretch film. According to the forwarding agent, that would have been our task beforehand. So we were busy making up for half the day. Communication urgently needs to be improved!

On the way to the unloading point there were various traffic jams (thanks to the A5 ..), nobody can do anything for that - however, the unloading could only start at around 6.30 p.m. - it was late, it was getting dark, people wanted to quit work and got together hurry accordingly. The labels on the cartoons were either ignored or only rarely observed, so that most of the boxes were stacked in the living room rather than the rooms that belonged to them.

Around 9 p.m. all of our junk was scattered chaotically across the apartment, but the atmosphere was still quite good. I had to sign a letter stating that all parts had arrived properly - to check that at this moment would have taken another 2 hours, so I signed "blank" without further checking. All in all, there was no major damage, with the exception of a couple of nuisances somewhere, nothing tragic happened, which is probably not missing at any company.

2 days after the move, the invoice came from Movinga with the payment term one day later (!) - in advance, a cost assumption was agreed with my client. You can't seriously send an invoice today to a company with a payment term tomorrow. I forwarded the invoice to my client asking for quick processing and 4 days later I received the first reminder from Movinga (?!) - then I called Movinga and checked - the MA couldn't give me any specific information, but a day later I received an email that something must have gone wrong - but without any further specific information ..

Conclusion:
Movinga: Communication before the move friendly, fast - but sometimes incorrect information regarding the packing of the goods to be moved - completely utopian payment term for moves on account despite prior written confirmation of acceptance from the Ag

Moving company:
Friendly, energetic people, unfortunately much too late and too little manpower, resulting in delays - the removal goods were therefore not distributed to the appropriate rooms for reasons of time and we had to fight the chaos for the next few days

Service cost: €1470

I asked Movinga who was coming and insisted that it would not be outsourced and what do I get? A wrecked van and two helpers who do not speak German and, as I see it, have never moved before. I'm incredibly pissed off that you pay over 1000 euros for it! You can better take a look at the various online portals yourself and hire someone to do it for n apple and n egg !! I strongly advise against if you are unlucky, then do it right! In a moment when you are defenseless and hopeless because you must have made the move, you are being betrayed here!

Service cost: €1000

Movinga works with an extremely questionable communication system. A service number and hundreds of students (?) Taking off and having no idea of anything. No personal communication, eternal dishonest gossip from the employees.movinga is a kind of agency. You do not even carry out the move yourself, but look for small companies that do the real work for you. You are not informed about this in advance. My move was a horror. The company was hours too late, I didn't know if it would come at all. And no information from movinga. Communication with Movinga is difficult, unbearable, you always hear, they are called back, nobody calls back. If you call again and want to speak to the employee you just had on the phone, you hear lies like "that person is not in the office yet." This company is very worrying.

Service cost: €850

This company and the partners this company works with, if you like to call it that, is absolute horror. Fortunately, I didn't make an advance payment; Today the move should have taken place at 9.45, but nobody was there. After several desperate calls, I finally had the shipping agent. There was a woman on the phone who explained to me in broken German that the truck was broken, but they'll be there until 4 p.m. and then load up and drive to the new apartment. Who did not show up at 4 p.m. I probably don't need to explain. I will now withdraw their order and book somewhere else. Idiot!!

Service cost: €899

Under the company's slogan "relaxed move" I expected that the booked service of furniture dismantling and loading of the removal goods into a truck as well as the unloading and reassembly of the furniture would be organized by the Movinga company. I was also of the opinion that the information given in the list of removal items should be known to all involved.
Unfortunately, that was not the case when I moved. Here is the list of things that made me feel unhappy:

On both days the team came over an hour late without answering and I first had to call Movinga to find out that someone was coming and when. It may happen that you are late in this industry. I would have expected that the customer would then be briefly informed that there would be delays and that the promise of the offer that the employees will come on time cannot be kept.

On the first day, 2 employees came who did not know that furniture had to be dismantled, even though this was ticked in my moving items list. They didn't have any tools, screw bags or anything like that, so I organized all of that. Then the staff got upset that a third man was expected, who appeared about 2 hours later. They couldn't reach it and asked me to find out where it was.
Since all three were obviously very busy with the relocation goods, I helped with loading and dismantling so that we could finally load the truck at night.

On the second day 2 employees came. I then already told the Movinga employee on the phone - whom I had contacted about the team being late - that they were not able to unload everything, transport it to the apartment or assemble the furniture again at a reasonable time. I then privately organized a hand truck and roller boards as well as 5 other helpers who set up the furniture together with me and helped with unloading. At the destination, 0 pieces of furniture were assembled by the employees. Only boxes randomly dumped somewhere and not as it was labeled according to rooms. I hadn't booked THAT like that.

In addition, a few small parts and cardboard boxes are damaged, which, however, no longer upset me in view of the overall process. Ultimately, this can always happen when you move.

I was very disappointed with the process and I'm curious how the Movinga team will deal with the complaint.

Service cost: €2199

Movinga puts a lot into marketing but not into actual implementation. Unfortunately, due to a lack of communication and coordination on the part of Movinga, the move has become a pure disaster.

- The move took place later than planned
- There were fewer relocation helpers on site than Monvinga said
- Even after repeated inquiries, Movinga could not give us a contact person.
- Movinga plans only one day for a move of more than 600 km. Which is unrealistic and could not be kept. Monvinga was made aware of this, but could not change the planning.
- No parking signs were completely missing and could not be made available by Movinga at short notice. A disaster when moving within a city center.
- Unfortunately there is no 24-hour service, you hang on the queue for ages and talk to overwhelmed and helpless staff
- The shipping company arrived in Munich much too late and exhausted. Private moving helpers had to be organized so that unloading could take place on the same day.
- A supplementary load was loaded with the removal goods, which first had to be unloaded before the actual removal goods appeared. It took an hour to unload what had been taught.

All in all, I cannot recommend Monvinga's service.

Service cost: €3000

I'll try to keep it short, although I could write for a long time about this dubious, unreliable, incompetent movinga.
In advance: after collection, the keys should be handed over to the new tenant and then my booked flight to Munich!
Furniture should be picked up at 9 a.m. on the day of the appointment. Nobody there at 10 o'clock. Call the hotline. I waited exactly 57 minutes for no joke on the line until someone answered it! After explaining my temporary situation and the stress, the employee wanted the number of my landlord to explain to him that she cannot reach the shipping company !! ?? And when my flight would leave. After I explained that she neither has to call my landlord nor does it matter when my flight leaves but the fact is that it is 11 o'clock and the appointment was at 9 am, she told me that she could not reach the shipping company and she would call me back in 15 minutes. At 12 o'clock (1st hour later) no call back. So I called again. Waiting time hotline 18min. The next employee also put me off that they were looking for a solution and that they couldn't reach the shipping company and that they would call me back in 15 minutes. (I did not find this very credible :) 1e more hour later (now 1pm) (new tenant already on the way. My flight 3.30pm.) I called! Again. After the usual waiting time the next lady who wanted to put me off to a callback in 30 minutes :) after back and forth it was 3pm until someone came to pick up the things. Conclusion: new tenants, landlords waiting for me to hand over the keys, missed the flight, boxes delivered too late. All in all an unreliable, dubious, unorganized "undertaking". Not recommendable. Damage repair of all costs is out through a lawyer. Better to pay a little more elsewhere. According to the vast majority of reviews, this is the standard.

Service cost: €250

We moved from Ingolstadt to Feldkirchen-Westerham. We booked Movinga's fixed price offer on December 21, 2015. A total of 10 companies have contacted us. Movinga was one of 2 fixed price offers. Strangely enough, we received some telephone inquiries from Movinga and the fixed price offer. We then fixed everything at Mr. Kühn's and were glad that everything was possible without inspection and any lists.
On December 28 we've packed everything and sent our list to Mr. K. (why? I don't know either - at a fixed price). Unfortunately, from this point on, Mr K. was no longer available - even if he should be there as a relocation planner and contact person. We tried several times a day and no one could be reached on the hotline. We only heard from him on the Monday of the move (January 4th) that he would stay until January 4th. January was on vacation. Quite a few things went wrong promptly during the move. The subcontractor has repeatedly accused us of providing incorrect information about the pick-up and drop-off locations. Sometimes very clearly verbally. In addition, the volume is much larger than agreed. Some objects were left in the old apartment. We always referred the company to Movinga - from our point of view everything was ok. Unfortunately we have not received any promised callbacks regarding our inquiry at Movinga. Why also - nobody else called us.
Now the hammer came today. Today I received an invoice for 1807, - € - without any indication of how the 50% increase at the fixed price comes about. We complained about the matter in writing and by telephone today and .. well - who's no surprise there is no response. This behavior is to be seen as illegal. We are now waiting the mentioned deadline and handing over the matter to our lawyer.

Conclusion: it is better to take the friendly and perhaps a little more expensive local moving company, pay a little more and have a contact person who can also be reached and who also calls back.

Service cost: €1211

What a total failure.

After full sales and good accessibility BEFORE the move, it started to get dubious when the contract was signed. There wasn't even an SSL-secured connection for entering the payment data.

I can't even write down everything that happened: in the end, an antique piece broke due to dilettantism, another could not be taken at the destination because the employees - despite multiple assurances in advance - were not able to move a cupboard from the ground floor to be carried to the third floor (did not even have gloves, let alone risers). At Movinga nobody could be reached for hours who could have made a decision. Multiple attempts to persuade us to wear it ourselves (with loss of insurance). Back and forth for days until we hired a reputable company that could take the cabinet. Customer service nice but haphazard and clueless, afterwards chaotic fussing around the claims department for weeks, which hopefully will soon take over the damage.
A catastrophe from A to Z - a nice and hard-working but completely unsuspecting, poor decision-making, amateurish and chaotic troop, which you should never entrust with a move or transport.
I had to learn the hard way: FINGER AWAY FROM MOVINGA!

Service cost: €414

I can only say negative things about movinga
agreements were not adhered to
no on-site inspection of the removal goods
promise after complaint was not kept
i had an additional damage from the company
Movinga
all the fun was around 1000 euros
additionally cost
Moldings were stolen from old furniture.
and canceled

I was promised I should list everything
and the movinga company would meet me in terms of price, only here you have the full price
drafted
just empty promises
just like the contract
I was told to have a packing service and moving boxes
but just not complied with
ergo I can only advise everyone: FINGER AWAY FROM THE MOVINGA COMPANY.

Service cost: €2000

What all went wrong and was infinitely annoying:
- In order to receive a correct order confirmation, at least 20 phone calls with other unsuspecting Movinga employees were necessary.
- There was no moving van and no call from Movinga at the agreed moving date.
- On that day we were held up, appeased and lied to by Movinga and the subcontractor.
- In fact, the moving van didn't arrive until 24 hours later, old, rickety and dirty.
- A single move with a van the size of a Sprinter was agreed by telephone, no additional cargo.
- On arrival, however, the van was already 2/3 loaded, the moving helpers initially refused to take all the removal goods with them and blamed us for incorrectly specifying the size - which is definitely not true. Only after repacking the already existing foreign furniture and partially disassembling our own furniture by ourselves everything was then still accommodated, but not very carefully. The movers didn't have any tools with them!
- There was considerable damage to various furniture surfaces.
- Movinga is responsible for the damage and the delay by a whole day, which for a considerable organizational effort, including Loss of a day of vacation for 2 people, has taken care of being offered a ridiculous compensation of 160 €.
The result: Never again Movinga, but always local moving companies.

Service cost: €870

I saw Movinga through real estate scout and was initially averse. After the first offer, however, there was hardly any difference in price in my case to rent a car, to transport everything completely myself, including loading and unloading, than to have it done by a company. A huge praise for that! Approx. 800 euros for a move from Wiesbaden to Munich (4th floor without elevator, approx. 60 square meters apartment) including everything is unbeatable!
The company was punctual, fast and tidy - even if only one of the three people spoke German. Nothing was broken and great care was taken to load the items correctly.
Communication with Movinga was friendly, direct and efficient. Only the bill via credit card did not work and four weeks later I received an invoice.
All in all, I highly recommend it!

Service cost: €800

At first we were skeptical after we received a really cheap offer from Movinga for our move from Göttingen to Munich without anyone on site looking at my belongings.

On the hotline, however, they were very helpful and immediately responded to changes and requests and adjusted the offer accordingly, so that we got a better and better feeling and ultimately commissioned them at a very reasonable price.

The company carrying out the work - whose contact details I received 14 days before the move date - was absolutely punctual on the day of the move and worked quickly and reliably. It turns out that our worries were unfounded at the beginning.

I think I did everything right with Movinga!

Service cost: €1429

The move went by and large without any problems. Only the loading date was one day later than agreed with Movinga, hence also the unloading date. The rest went smoothly. The professionalism in packing the many precious and valuable glass objects was particularly exemplary. Not a single item was damaged when unpacking. It should be emphasized that everything at the unloading point had to be transported to the third floor without a lift. This also happened without any complaints and was done within about three hours. The price-performance ratio is excellent.

Conclusion: I can only recommend moving with Movinga!

Service cost: €1309

You have to leave the church in the village: The price of Movinga was around a third of what other companies offered. Accordingly, I was unsure whether everything would work out. My concern was unfounded. Sure, the commissioned company was late and took an endlessly long time. But at the end of the long day, everything had arrived safely and tidily in the new house. 500 kilometers of moving in one day - the boys worked like mad, but were friendly and helpful. All in all, more than you can ask for 985 euros. The move from Erfurt to Bad Heilbrunn took place on November 16 from 10 a.m. to 1.30 a.m.

Service cost: €985

Everything went very quickly, 10 minutes late on the pick-up day, super fast and good Polish moving helpers, by far the cheapest provider, super fast delivery of the offer and exact parts list, everything arrived undamaged and complete despite the long distance, no problem with unloading although this was in had to take place in a narrow alley. Super nice and friendly both at Movinga itself and at the transport company. I can only recommend it again, everything is great.

Service cost: €800