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Based on 41 verified moving reviews
  • Most reviewers praised the moving crew for being professional, polite, and helpful. 51%21 reviews
    • The movers who delivered the goods to our place were fine and professional, but they obviously belonged to a subcontractor.

      1.0 Katrin Kogman Oct 14, 2026

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      Handling cargo in Ashdod

      Avoid this company by all means. We were shipping our belongings from Germany to Israel. In Germany (Brandes) everything went smoothly and perfectly.

      The trouble began in Israel with Univers Transit. Despite our queries we were not notified about the arrival of the ship. We were simply told that "delays are normal". 2 weeks after the ship ported (as we now know) we were charged nearly 7000 NIS (not including customs – which were also handled poorly and with significant delay) - including 4500 NIS "for storage and demurrage". They held back the cargo for two weeks (accusing the fall holidays, two of which fell this year on a Shabbat) to make us pay extra fees. A lot of extra fees. We were told to pay "immediately" to avoid further delays. In other words: we'll charge you more if you don't pay immediately. Actually you can interpret this as a kind of blackmailing. Upon our inquiry what the meaning of all this is, we were told, that we were supposed that there might be "incidential charges."

      The movers who delivered the goods to our place were fine and professional, but they obviously belonged to a subcontractor. I am talking only about the role played by Univers transit who…

    • every member of your team showed outstanding professionalism, patience, and care

      5.0 Michal Nir Timor Jul 01, 2025

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      Heartfelt Thanks for Excellent Packing Service

      Dear Universe Relocation Team,

      We would like to extend our sincere thanks and appreciation for the exceptional service we received during our recent move.

      From the very first call with Avi, whose calm, kind, and attentive manner set the tone for the entire process, through to the packing crew and the truck driver – every member of your team showed outstanding professionalism, patience, and care.

      What started as a stressful day for us quickly turned into a smooth and reassuring experience thanks to your team. The moment the packing and operations crew arrived, their calm and efficient presence helped ease our worries. Throughout the process, Avi remained in close contact, offering continuous support and reassurance, which made all the difference.

      We are truly grateful for the respectful and thoughtful way we were treated and for the care taken with our belongings. It was a pleasure working with you, and we will gladly recommend Universe Relocation to anyone looking for reliable, warm, and professional service.

      Warm regards,

      Michal and Tal Timor

    • Univers team were very professional and efficient, handling the sea transport, handling the container once arrived, releasing and performing the land shipment.

      5.0 Shay Razon Apr 28, 2025

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      Container shipment

      Moved a container from the Far East to Israel. Container arrived in Israel, released and was shipped to the respected destination. Univers team were very professional and efficient, handling the sea transport, handling the container once arrived, releasing and performing the land shipment. Well performed and recommended.

  • Some reviewers highlighted quick, efficient loading and unloading. 39%16 reviews
    • Their delivery service is efficient

      5.0 Donal Stephen Jan 14, 2025

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      A. Univers Transit Ltd.

      Great communication from Ed, Gil and all the staff at A. Univers Transit throughout, they are thoroughly professional and make the process of moving as uncomplicated as possible. Their delivery service is efficient, and their delivery team very helpful - they literally would not allow me to lift boxes, they insisted on doing it themselves

    • moving team arrived on time, was friendly, diligent and efficient and did a quick and good job

      5.0 Sarah Bensoussan Dec 10, 2024

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      Great experience

      The company has a very professional, dedicated and efficient team. I have always got fast feedback to all my questions and requests.

      The marketing department (Haggai) was kind and careful, the import manager (Ed) was helpful and patient, the bookkeeper(Inbal) was organized and precise, the moving team arrived on time, was friendly, diligent and efficient and did a quick and good job. The connection with the counterpart overseas was excellent, available and quick feedback.

    • managed to fit everything in the container

      5.0 Ishay Kimchi Jul 08, 2024

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      Professional and reliable

      I was very pleased with the service from the very first begining of recieving quotations for various scenarios, to the guidance and support getting ready for customs clearance and also a great team that came to pack the house and by miracle managed to fit everything in the container - I highly recommend transporting with them

  • Some reviewers noted responsive updates and clear communication from booking through delivery. 27%11 reviews
    • All quotes were accurate and communication at every point in the journey was great.

      5.0 Nick Lastname Apr 29, 2024

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      Great team to work with

      Our move was smooth and professional. All quotes were accurate and communication at every point in the journey was great.

      Packing took less than 3 hours and was very detail oriented. Our shipment was on a boat within a couple of weeks. The sea journey was uneventful and took around the time they estimated.

      Destination agent was especially great. He was always checking in and updating me. Port fees were not unreasonable and under the estimate we had. No unexpected charges or problems.

      Delivery day was fast and easy. Everything arrived in great shape. Would definitely use Gil and his team again.

    • the immediate response to every question and the professionalism.

      5.0 Monica Fallon Feb 19, 2024

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      Thank you very much for the service

      Hello my father, The shipment from Norway arrived, everything wrapped and preserved. Within half an hour everything was inside the house. Thank you very much for the service, the immediate response to every question and the professionalism. I came to you from a recommendation, and I would be happy to recommend

    • thank you personally for your availability and the answer to any question or problem that arose in the process

      5.0 Michael John Feb 15, 2024

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      Very pleasant

      Sending the email to thank you for the process of sending the container in preparation for the shipment, I am very satisfied so far. The movers on the day of packing were great, worked efficiently, nicely and with the necessary care. And it is important for me to thank you personally for your availability and the answer to any question or problem that arose in the process, it was very pleasant to work with you. Hope we meet on the way back :).

  • Some reviewers reported final charges above their initial quote or unexpected fees — most often for storage and bulky items. 20%8 reviews
    • there are more significant charges have to be paid to the local company

      1.0 Marian Khatib Apr 24, 2025

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      A Scam company!!

      They fool you to sign a contract with them give you false assessment and then they double the price when your cargo is already collected by them and now when it arrived to destination it turned out that there are more significant charges have to be paid to the local company!! Charges that they never told me about! So it’s definitely not door to door in addition to the fact that they committed for 90 days and the cargo arrived to the port after 120 days (4 months) bad service. Highly dis recommend!

    • fine print was actually used against us to charge extra storage fees

      2.0 Elias Laham Sep 13, 2024

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      Good out come terrible journey

      The Sales rep was very nice and polite but it seems that their internal process are terrible that in the end made this journey almost a nightmare. Missing details at sign up and and the fine print was actually used against us to charge extra storage fees that were caused by the team themselves. They take no responsibility over their teams mistakes and delays since they have an "open account" to charge or hold your belongings hostage.

      Both packing and delivery teams were very professional on both ends but a big shame the company you have no action with are a total mess.

      This could have been a perfect experience if the back office was not screwed up.

    • They promised the price they quoted would not have any extra charges... it did.

      2.0 Carli Sager Jul 20, 2021

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      Long Distance shared container from South Africa to Israel

      I hired them to move a small amount of furniture from South Africa to Israel. They had promised me the world. They promised the price they quoted would not have any extra charges... it did. They said they used agents in South Africa and would coordinate everything. They not only did not coordinate fully with the agents they did not send them any of the documentation I provided. I landed up having to coordinate with the agents directly which was stressful and confusing for them. They also forgot I was importing as an immigrant until I reminded them. I also specifically asked for the ship to dock in Haifa where I live but it didn't and I was charged for this. I specifically took out insurance because the chairs were antique. They broke the one chair and then promised "everything would be okay". I emailed the insurance documents and it took a month and prompting them before they bothered to get back to me to tell me there was an excess (never mentioned before) and so the insurance wouldn't pay and they were sorry about the chair. No offer to repair it. They dented and dinged every single piece of furniture which I didn't claim for but I was not impressed with the service or the…

  • Some reviewers reported denied or ignored damage claims and unhelpful after-move support. 24%10 reviews
    • They refused to pay for damages and only paid after a court ruling.

      1.0 Frau Book Apr 05, 2024

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      unreliable

      Moved from Germany to Israel. Although the goods were already at the port, they were not delivered. The phone was not answered, except with a newer phone number. They refused to pay for damages and only paid after a court ruling. I cannot recommend the company

    • They refused to compensate.

      1.0 Elena Or Oct 27, 2021

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      Terrible experience, stay away from them

      They promise being approachable and answering their customers 24/7 - didn’t happen to us. Our belongings were transferred from container to a truck, so many things got damaged and broken. They refused to compensate. We spent over 5 hours at customs because they didn’t fill out the papers properly. Movers unpacked only 3 boxes out of 60 and left. We had to dispose all the garbage and payed extra 40$.Terrible experience

    • After paying all fees under protest, I corresponded with Univers, requesting reimbursement

      1.0 Shalom Schwartz Jun 19, 2017

Review summary

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43 reviews

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Reviews

Paul
Mar 27, 2013
International move from , TUR to , MN

Terrible service.

Never use Univers-transit  they never cleared my shipment when leaving Israel customs so it was a big mess and what is really unforgivable they would not own up to their mistake.  This cost me more dollarw as I had to have an inspection in the U.S. to send to Israel customs. Bad people bad service  .

Service cost: $3000

Debbie
Oct 16, 2018
International move from , CL to Los Angeles, CA

Move to Los Angeles.

There was a review posted by a friend Debbie which should not have been done
Was posted in error

Please disregard.

Move size: 3 Bedroom Home Service cost: $3000

Lihy
Nov 12, 2018
International move from , TA to Long Island City, NY

Worst experience.

We used them paid top dollars for door to door did not get full service
Broken furniture broken China
Broken lamps
We were left to put our furniture together although we paid for assembling
Broken mattress
Horrible service
We paid for insurance still did not get our compensation it’s been over 7 months.

Move size: 2 Bedroom Home Service cost: $10000

Boris Kagan
Mar 01, 2021
International move from , ND to Mobile, AL

Move to Alabama

Many thanks to Universe the service was excellent

A professional and nice staff was a pleasure for such a service cable

Recommend to everyone

Boris Kagan

Move size: 4+ Bedroom Home Service cost: 10000ILS

Michal Michael
Jan 16, 2023
International move from Ramat HaSharon, TA to , BUL

Amazing service!!!!

The packing team arrived on time, they packed everything so professionally and with huge care

Thank you for making our move easier!

Move size: 3 Bedroom Home Service cost: $4500

Uri Yosef
Sep 12, 2023
International move from Bnei Brak, TA to , MOL

Container to moldova by sea

Very professional, on time, Avi the agent who took care of everything from A-Z, answered all our questions, fee + vat was around 11.000$, all the contractors abroad were also professional for quiding us in our first relocation

Move size: 3 Bedroom Home Service cost: $11000

Yehuda Bar Natan
Feb 01, 2024
International move from Berlin, Land Berlin to Tel Aviv, TA

Move from Germany to Israel

Professional and cordial service. The delivery arrived on time and was very well wrapped, with many layers that prevented moisture and damages. The movers were efficient and Ed was helpful. We certainly recommend this company

Move size: Partial Move Service cost: €3300

Samory Eli
Feb 16, 2024
International move from Petah Tiqwa, CL to New York, NY

Thank you so much

Dear father, Thank you so much for your excellent customer service. The team of A. Universe Transit Ltd. was extremely professional, courteous, and efficient. Recommend to everyone. Thank you all for doing a great job.

Move size: 3 Bedroom Home Service cost: $5000

Alon Aharonoff
Feb 17, 2024
International move from Netanya, CL to New York, NY

Professional efficiency

Really enjoyed working with you! Despite the obstacles that were on the way through no fault of your own, you always knew how to overcome them with a smile and professional efficiency!

The bottom line is that I will use your service in the future and will not stop recommending you! Thank you! happy holiday and happy new year!

Move size: 3 Bedroom Home Service cost: $4800

Scott Brown
Feb 17, 2024
International move from Tel Aviv, TA to New York, NY

Thank you all for doing a great job.

Hello, The packing on Sunday was just fine. The staff was very professional, worked hard and efficiently. It was my best move in the 33 years I've been living abroad. Thanks, The team of A. Universe Transit Ltd. was extremely professional, courteous, and efficient. Recommend to everyone. Thank you all for doing a great job.

Move size: 3 Bedroom Home Service cost: $4900

Monica Fallon
Feb 19, 2024
International move from Herzliya, TA to Trondheim, Trondelag

Thank you very much for the service

Hello my father, The shipment from Norway arrived, everything wrapped and preserved. Within half an hour everything was inside the house. Thank you very much for the service, the immediate response to every question and the professionalism. I came to you from a recommendation, and I would be happy to recommend

Move size: 3 Bedroom Home Service cost: $4900

Garcia Toni
Feb 21, 2024
International move from Bat Yam, TA to Houston, TX

Great pleasure

It was a great pleasure to ship my luggage with you. I have to say that I enjoyed your services the whole way and I will definitely recommend you. I am sure that the UN will continue to use the services of A. Universe Transit Ltd. in the future as well.

Move size: 3 Bedroom Home Service cost: $4900

Boris Kagan
Jan 23, 2024
Long-distance move from Hydaburg, AK to Alameda, CA

Super Service

Many thanks to Universe, the service was excellent.Everything worked very well today! Excellent and nice staff, it was a pleasure to receive such service. Recommend to everyone. Thank you all for doing a great job!

Move size: 3 Bedroom Home Service cost: $6500

Michael Mitlin
Jan 24, 2024
International move from , CL to Melbourne, VIC

This review is auto translated from German. See original

Home contents shipping packaging

All the way from the ordering stage to the final stage of packing, we did a very professional job. We received personal attention from Avi, Gil and Anbal, help in filling out forms and explanations. On the day of packing, 3 of my friends came and did an excellent job, fast, careful and kind. Thank you from the bottom of my heart. Michael and Irina

Move size: 4 Bedroom Home Service cost: $4218

Keren Bachar
Apr 21, 2024
International move from Tel Aviv, TA to Timaru, Canterbury

Relocating from Israel to New Zealand

I would like to praise the packing team who did a great job in packing my entire house for my relocation from Israel to New Zealand. The team was very professional, efficient, and polite, I enjoyed watching them at work and am fully confident my freight will reach safe and sound to my new house on the other side of the world. Thank you.

Move size: 2 Bedroom Home Service cost: $3000

Frau Book
Apr 05, 2024
International move from Coburg, Free State of Bavaria to Haifa, HA

Unreliable

Moved from Germany to Israel. Although the goods were already at the port, they were not delivered. The phone was not answered, except with a newer phone number. They refused to pay for damages and only paid after a court ruling. I cannot recommend the company

Move size: 2 Bedroom Home Service cost: €4500

Official company response

Dear valued customer,
I apologize for any inconvenience you may have experienced, but it seems there may have been a misunderstanding. After reviewing our records, it appears that we do not have any shipment under the name provided. It is possible that there has been a mix-up or error in the information provided.

Please feel free to provide us with more details or contact our customer service team so that we can further investigate and assist you in resolving this matter.

Thank you for bringing this to our attention, and we appreciate your understanding.

Sincerely,
Customer Service Representative

Gilat Nizri
Sep 25, 2018
International move from , ITA to , JM

Moving to Jerusalem.

Dear Ilan,
thank you for helping with the move to Israel.
the overall experience is very positive & reliable.
It was well organised from day 1 till the safe arrival in Jerusalem.
we felt that we are in good hands, well taking care off and felt very comfortable.

Thank you
Gilat Nizri.

Move size: 1 Bedroom Flat Service cost: €2000

Mica Allon
Apr 14, 2024
International move from , ND to Seattle, WA

Great job packing

The crew was really professional and handled every every thing with care. they packed very neat while work efficiently. was very pleased and would recement for anyone moving from Israel long distance

Move size: 1 Bedroom Flat Service cost: $4500

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About A. Univers Transit Ltd

3.5 from 43 reviews · Airport City, TA removals

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