How to Write a Review About a Removal Company

It’s customary for people to look for online reviews before they choose to loosen up their purse strings and purchase whatever they want or need.

Anyone who’s browsing through customer reviews is trying to get a sense of what other people have said about a specific product or service – from consumer electronics, cars, clothes, shoes, toys, all the way to hotels, restaurants, membership clubs, car dealerships, movies, and so on.

Of course, removal firms are no strangers to the world of online customer reviews.

Moving house is an expensive affair and the majority of movers are desperately searching for good ways to cut down their expenses.

An effective way to do that is to find, with the help of trustworthy customer reviews, an affordable removal company that also offers high-quality services.

Learn why your moving review can be more powerful than you think, find out the main ingredients of a great moving review, and learn how to leave a moving review on RemovalReviews.

You may also like to read: How to Not Get Overwhelmed Unpacking. Unpacking your moving boxes can be just as daunting as packing them. In this guide, we offer practical tips to make unpacking so much easier.

Why You Should Write a Moving Review

Believe it or not, there are several excellent reasons why you should take 10 minutes or so from your busy post-move calendar to sit down and rate the professional relocation services of your removal company.

And before you’re too anxious to know whether there will be any benefits for you, let’s assure you that writing a review for a moving company always proves advantageous for the person who’s made the effort to leave it.

You help out other people in need

If you possess a piece of valuable information that other people can benefit from, then the right thing to do is to share it, especially when sharing will only cost you a few minutes of your time.

Think of it this way: the brief narrative of your relocation adventure will help other people make a better decision when it comes to hiring a removal company for their own house moves.

Let’s assume that you’ve just used the services of true relocation professionals who took care of all the tiny details – from giving you an accurate quote to successfully negotiating the various terms and conditions of your move, from arriving on time and packing up safely your entire home to transporting and delivering all your household items in perfect condition.

And now that you couldn’t be happier with how your removal company handled the entire move, won’t it be nice if other people benefit from their excellent service as well?

On the other hand, if you’ve just had a miserable move due to the “professionalism” of your hired men, then it’s your duty to fire a warning shot so anyone who’s moving soon is aware of the risks and thus avoids a headache or two thanks to your timely unfortunate story.

You help yourself

In addition to the personal satisfaction you should get with your words of advice towards future home movers, a moving company rating review can help you in more ways than you might suspect.

Sharing your house moving story will enable you to let go of what’s weighing on your mind and will let you concentrate on the more important tasks ahead of you.

Whether it’s a positive or negative overall experience, you can be sure that your review of what your removal company did or didn’t do right will find a score of interested readers.

More importantly though, online customer removal company reviews have dispute-solving powers that can be exactly what you’re looking for.

If you happen to have a dispute with your moving company which the latter is not willing to resolve in your favour, then your frank account of what they did wrong may cause them to reconsider their stance and reach you to make things right.

After all, no moving company, or any other business for that matter, wants negative reviews that will eventually tarnish their online reputation.

You reward or punish your removals

Speaking of online reputation, the combined strength of removal company reviews can really reward or punish a particular removal firm and will determine how competitive that company stays in the market.

If your movers did an excellent job of guiding and assisting you then you should let everyone know how good they really are.

Spread the word!

By giving other people the opportunity to use their affordable, dependable, and experienced services, you’re also showing your appreciation for your movers’ efforts by helping their business grow.

On the other hand, if your removal company did a poor job of handling the details of your move, then you should let them know about it.

Tell your story objectively and honestly, and be as specific as possible when telling the world where they messed up.

The message you’re sending out with your online moving review is more than clear – unless the removal company you have just used takes swift measures to improve their service, the foreseeable future of their business will not be as bright as they might hope.

You may also like to read: How to Make a New Place Feel Like Home. In this guide, we offer some tips to quickly help you get to know your new area.

What to Know When Writing a Review for a Removal Company

Now that you know the importance that reviews of removal companies have for both parties, let’s concentrate on what specific things you should know when submitting such a moving review.

The 3 basic elements that contribute to valuable online reviews are:

Basic information

The opening lines of your online moving review should give other home movers the basic information about your specific relocation.

Share the name of the removal company, when you moved, how far you moved, how big your home was, and other relevant details that should serve as the foundation of your main point.

Note that you will provide most of this basic information in the form of checkboxes before your actual account.

These details will help readers understand if their own house move somehow relates to yours or not.

The main story

This is where you should narrate what happened to you and why you are rating your removal firm the way you do.

Here are example questions that can help you develop your story:

• What was the initial contact with the moving company like? What was your first impression? First impressions do matter.
• How would you rate their customer service?
• Did they satisfyingly answer all of your questions?
• Were the employees professional, polite, and knowledgeable?
• Were you offered an on-site price estimation?
• Did you receive all the required paperwork in a timely fashion?
• What services did the removal company provide?
• Were they affordable?
• On Moving day, did your removals arrive on time?
• Did they bring the necessary moving equipment and packing materials?
• Were they polite and well-mannered?
• Did your packers and movers work hard?
• How did they handle your household items?
• Were there any misunderstandings or problems with your movers? Any moving day accidents? Be brief and specific.
• Did any of your items arrive damaged or broken?
• Did any of your belongings get lost while in the hands of your movers? And if yes, did you receive adequate compensation for the damages? Be specific.

The moral

After the introduction and the main body of your review, it’s time to summarise your experience.

This is where you tell future home movers why you recommend that company to them or why you advise readers to stay away from them at all costs.

Happy or unhappy, satisfied or dissatisfied, calm or upset, anyone who’s read your review should be convinced that you’ve been nothing but honest and straightforward from the start.

IMPORTANT: If you make an effort to be more specific and stick to the facts (as opposed to getting too emotional and going on a rant), then people will put more faith in your review.

You may also like to read: How to Get Organised After a Home Move. In this guide, we offer tips on how to get your new home organised and starting to feel more like a home.

How to Leave a Moving Review on RemovalReviews

Now it’s time to learn the detailed steps on how to write a review for a moving company on RemovalReviews.

Step 1: Head to the Add A Moving Review section of the moving company review site. Note that it won’t take you more than 5-10 minutes to rate the services of your relocation company.

Step 2: Enter the name of the removal company and click the Add Review button. Double-check that you have spelled the company name correctly, for there are some removal firms with very similar names.

Step 3: Pick Up and Delivery. This step is pretty straightforward – it’s time to quickly provide the basic details of your move: pickup country/city, delivery country/city, time between pickup and delivery in days, as well as the overall condition of your household goods upon delivery.

Step 4: Overall Rating. You are given 5 options to mark the overall performance of the removal company you have hired to help you move: Poor, Unsatisfactory, Average, Good, and Excellent. Try to be as objective as possible and do your best to evaluate their overall performance rather than concentrate on a single action, incident, or accident.

Step 5: Review Subject. Think of a brief subject that reflects your overall moving company rating.

Step 6: Review Text. This is where you should tell your house-moving story. Refer to the 3 basic elements described above to get good ideas of what to include in your narrative.

You may also like to read: How to Secure Your New Home. In this guide, we offer some tips on securing your new home and keeping you and your family safe.

To write a great moving review with maximum impact, please follow these guidelines:

• Be as specific and as objective as possible to convince your readers that you are not making things up;
• Do not stray from the main objective of your moving company review which is to refer to your experience with that company;
• Provide as many important details as you think are needed to support your story but do not overdo it either. Note that your review needs to be at least 250 characters to be accepted by our system;
• Do not get too emotional and refrain from personal attacks. Instead, try to achieve maximum objectivity by presenting the facts as they happened;
• Do not use abusive or offensive language;
• Check your review for grammar and spelling mistakes to make it easier to read and to make people take your story more seriously;
• Read your moving review again and if you think you’re ready, continue to the next step.

Step 7: Your Information. This is the step where you fill out your personal information, such as name and e-mail address (for activation purposes).

Step 8: Attach files. Keep in mind that this is an optional step that gives you a chance to support your review with photos and prove beyond doubt the validity of your narrative.

Step 9: You’re almost done! Click PREVIEW & SUBMIT to preview your moving house company review in its entirety. After that, you may choose to correct some of the provided information or add more details by clicking BACK TO FORM. If you don’t want to change anything, click on the SUBMIT REVIEW button to submit your moving review.

Step 10: Please note that your moving review is not yet live! Check the e-mail address you have provided to find a message from RemovalReviews with an activation link inside it. Click on that activation link to activate your review.

Congratulations! Your review about your moving company is now live on Removal Reviews.

Be sure to visit our home moving blog which has many useful post-move guides to make settling into your new home and area so much easier.