Exclusive Live Call Transfers – The Hottest Moving Leads Available

Do you want………

• The highest converting home removal leads in the industry?
• Exclusive home removal leads?
• Live calls from people wanting to get a removals quote on the phone right now?

Then read on, we may just have exactly what you are looking for.

And there is an exciting new opportunity to help you provide better customer service and never miss a potential customer ever again.

After you have learned all about our live call transfer offer read till the end of this newsletter to discover more!

Why Live Call Transfers?

We all know how time consuming it is calling potential customers numerous times, leaving messages, chasing, emailing, trying to get that sale.

Or maybe you have a sales team sat waiting for incoming calls which is a waste of time and money.

Webform leads can often be hit and miss, if you are not the first removal company to speak to the customer the chances of getting a sale diminish rapidly.

But there is now a far more efficient, cost-effective way to speak to potential customers with an exceptionally high conversion rate.

Exclusive live call transfers.

What is a live call transfer?

Live call transfers are also sometimes referred to as hot calls or warm transfer calls.

Live call transfers are when a person requesting a quote for their home move is transferred via a live phone call to your sales team.

During the initial call to us, the movers’ details are captured in the same way that a web lead would be. This ensures that we only connect you with callers who match your business model.

Once all the movers’ details have been captured, the caller is then connected directly with your sales team.

A call whisper will introduce the caller to your salesperson advising them that this is a live call from moveadvisor along with the customer’s name.

The lead details are simultaneously sent to your email address so that you have a copy of the lead.

Live call transfers – Start speaking to actual callers looking for removal firms today!

What are the Advantages of Live Call Transfers?

• High conversion rate – It is estimated that live call transfers convert over 10 times higher than traditional web leads.
• Exclusive leads – Live call transfers are exclusive. You are the first removal company to speak to the customer, greatly improving your chances of getting a sale.
• The leads are hot – Because we connect you straight away with the customer the caller is unlikely to change their mind about getting a quote.
• Save time and resources – No more answering calls to clients that you cannot help or chasing customers that may have already booked with another removal firm.
• Zero wastage – Answer the call and you are guaranteed a potential customer
• 100% contact rate – Only customers who want a live quote and are on the phone waiting to speak to you now will be sent to you.
• Tailored leads – The leads can be tailored to your business model in exactly the same way that web leads are so that you only speak to customers that you can actually service.
• No out of hours leads – Live call transfers can be scheduled to only come to you during the hours that your sales team are available
• You control your budget – There are no minimum or maximum number of calls you can receive per day. You control exactly how many customers you get to speak to and how much you spend each week.
• Lead portal – We will provide you with access to an online portal where you can view the live calls that you have been sent, view billing and reports, and see the settings of your account.
• Recordings – We can also send you a copy of the live recordings for training or audit purposes.

What Type of Live Call Transfers Can I Receive?

You control exactly the type of home moving leads you receive, just as you would set parameters for web based leads:

• UK to UK home moves
• UK to Europe home moves
• UK to Worldwide home moves
• Europe to UK home moves
• Worldwide to UK home moves
• UK to UK vehicle shipping
• UK to Europe vehicle shipping
• UK to Worldwide vehicle shipping

How Do I Get Exclusive Live Transfers Leads?

Firstly you should know that live call transfers, like web-based leads, are not for everyone. Some firms will not have the resources to answer the calls, or they prefer to have web leads as it suits their way of working better.

Equally some companies will want a mix of both to maximise their earning potential.

There is also some requirements that we have to help ensure that those moving home have the opportunity to be quoted by the best removal firms out there.

• We want our customers to receive the best customer service, and for you to get as many sales conversions as possible, so you must ensure that there is a salesperson available to take the call when they are transferred to you.
• You may also receive simultaneous live calls so you need the resources available to speak to the caller when we transfer them.
• You will need to be a legally registered removal company.
• You must maintain a high level of customer satisfaction reflected in overall good customer reviews.

If you meet that criteria then all you have to do is complete the application form and we can have you set up and receiving exclusive live call transfers in a matter of hours.

• Complete the live call transfer application form
• Email us at support@moveadvisor.com

Note that live call transfers are extremely sought after and are proving to be the most popular type of home moving lead available, we therefore only work with the very best removal companies who can offer customers the best removal experience, so not all applications will be successful.

Are You Losing Customers?

How many people call you out of office hours and fail to leave you a voicemail? How many hours do your salespeople waste every day chasing people who have left messages on your ansaphone?

How often is your phone unanswered because you are too busy to answer every call and you just don’t have the resources to answer every call 24 hours a day?

Well now you can capture every last detail of that callers move details so that when you come into the office in the morning you have the customer’s name, contact details, move date, where they are moving from and to, and the size of their move.

Or perhaps you need to cut overheads. You obviously want to respond to every person who tries to contact you but having a salesperson sat by the phone all day is just not cost-effective for you.

You could gain so many more customers by having a lead capturing service 24 hours a day, 7 days a week.

Telephone Answering Bots for Removal Companies

We can provide you with an artificial intelligence telephone answering service that ensures you never miss a customer.

Tailored exactly to your needs, the bot will ask the exact questions you need answers to so that when you call the customer back you have all the information you need to create a quote for them.

If you have multiple facets to your business, you offer removal services, cleaning, or rubbish removal for example, each type of lead can be filtered out so that they reach the right member of your sales team as quickly as possible.

There are many advantages to having your own artificial intelligence telephone answering bot:

• Efficient
• Cost effective
• Offers your customers a better service
• Increases your sales

Optimising your time, the vastly improved return of investment in leads, and offering a better customer experience can be achieved using this new technology, and we have done all the investment and hard work in creating these systems, leaving you to reap the benefits.

To find out more about how this exciting new technology can transform your customer service and increase your sales contact us at support@moveadvisor.com today.