Rating:
, Posted by Dion on Mar 01, 2011
We've just spent £6 500 on shipping costs, and an additional £3 500 on 'fully comprehensive' insurance for our household contents and high-value German motor car from London to Auckland. The car was delivered to me covered in a cement-like substance on the boot, roof, bonnet, and down one side. Someone had taken a rag to it in an attempt to rub it off! Bottom line is paintwork scratched through to the metal, with much of the car needing to be re-sprayed. I've followed the Anglo Pacific claims process, sending them photo's of the damaged car 'in situ' at the delivery location, and Anglo Pacific is saying I'm not covered! When I complained about the lack of response to my emails, I was informed of the company's seven business-day reply policy! This is our fourth international move, and by far the worst one! I will never recommend Anglo Pacific.
Quote or Order ID:
Removal Costs: 10000.00 PND
Packing Included in the price: Yes
Unpacking Included in the price: Yes
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Relocated: No
Origin pickup Country: UK
Origin pickup City: London
Picked up: On time
Destination drop off Country: UK
Destination drop off City: London
Delivery: Late
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes
Honesty: 
Experience (Professionalism): 
Promptness (Hold times): 
Communication: 
Appearance:
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