Rating:
, Posted by geraldine smith on Mar 12, 2011
I moved in January from Solihull to Edgbaston. I had 3 quotes, two BAR members ( www.bar.co.uk ) and one non BAR member. To be fair both BAR members were professional. The non BAR member wanted cash payment and did not fill me with confidence. When M&G came in they offered a lot of assurance. They seemed very highly qualified, and, whilst being the most expensive they seemed good value because they promised things that other companies did not seem to match. Their website was great and the service I received from their office was fantastic. The girls on the phones really know what they are talking about. The removal crew I recognised from the photos on the website which filled me with confidence. And they were great. Polite, patient, skilled and courteous and really really good fun! The move started at 9:00 with key release at @2pm and we were all moved in by five. It was easy! I would recommend them anytime. It seems as though all the customer feedback on their website is deserved and genuine.
Quote or Order ID: JFSM17
Removal Costs: 645.00 PND
Packing Included in the price: No
Unpacking Included in the price: Yes
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Relocated: No
Origin pickup Country: UK
Origin pickup City: Birmingham
Picked up: On time
Destination drop off Country: UK
Destination drop off City: Birmingham
Delivery: On time
Primary contact person (Salesman): Matt Faizey
Secondary contact person: Tracey, or Donna
Dirty Items: No
Stolen Items: No
Damaged Items: No
Honesty: 
Experience (Professionalism): 
Promptness (Hold times): 
Communication: 
Appearance:
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