Rating:
, Posted by Robert Stewart on Apr 07, 2010
This is a very unprofessional company. Goods were damaged on delivery and when contacted by telephone did not even have the courtesy to call back. In addition they damaged my living room door by knocking it off the hinges with furniture. In addition several items went missing and again after numerous phone calls I managed to speak to the manager who wanted nothing to do with it and said that every container had been delivered and they had nothing of mine left in storage. I had two deliveries. The first was for the items I needed immediately. The rest was kept by them in storage. When the furniture was delivered from storage, the manager insisted on cash only despite having been previously paid by cheque that had all successfully cleared the bank. After inspecting the piano, it was chipped, but despite numerous phone calls none were ever returned. When carrying out the removals the staff spent more times on breaks than working probably due to the fact that none of them were physically fit. They also had to borrow tools as they admitted they were too lazy to go back to the van to get their own.
Quote or Order ID:
Removal Costs: 1658.70 PND
Packing Included in the price: Yes
Unpacking Included in the price: No
Packing materials included: Yes
Storage service included: Yes
Car transportation: No
Pet Relocated: No
Origin pickup Country: UK
Origin pickup City: Glasgow
Picked up: Early
Destination drop off Country: UK
Destination drop off City: Glasgow
Delivery: Early
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
Honesty: 
Experience (Professionalism): 
Promptness (Hold times): 
Communication: 
Appearance:
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