Moving Company Reviews Comparison


Overall Pickfords Reviews Rating: 2 Star Removal Rating
based on 38 reviews

Pickfords Cities of Operation: Barcelona, Bristol, Birmingham, Bordeaux, Cardiff, Cambridge, Croydon, Cologne, Coventry, Leeds, Innsbruck, Manchester, Madrid, Munich, Newcastle upon Tyne, Nottingham, Oxford, Portsmouth, Porto, Glasgow, Sheffield, Southampton, Edinburgh, Swansea, Stoke on Trent, London, Wien

Pickfords Removals Rating

Honesty: 2 Star Removal Rating
Experience (Professionalism): 2 Star Removal Rating
Promptness (Hold times): 3 Star Removal Rating
Communication: 2 Star Removal Rating
Appearance: 3 Star Removal Rating

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Pickfords Removals reviews. Read Pickfords customer reviews and testimonials on Pickfords removals company in UK.

Free number: 08000198557
Phones: 02081882371

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Total 38 Pickfords Reviews

Guy Charrison
1 Star Moving Rating
Nov 24, 2014

been waiting for 9 months for these people to deal with an insurance claim on our move from the UK to the USA.  Celeste Puttock from the Reading office says " I am revering the matter to my manager" and that is all, never come up with a solut...[full review]

Mrs MC
1 Star Moving Rating
Nov 10, 2014
Appalling, disgusting, disgraceful!!!

16 weeks ago, on 24th of July 2014 our belongings were taken from our house in Esher to be delivered to Bahrain. For that we contracted Allied Pickfords and paid for their services in advance & in full. The contract we signed was for a sea fre...[full review]

Mr Taylor
1 Star Moving Rating
Nov 05, 2014
Delayed and damaged goods

NEVER,NEVER, NEVER use Pickfords, particularly the Eastleigh branch. The only thing they did promptly was to extract money. It took 2 weeks to move furniture from Eastleigh to Newcastle, using another courier, and trasnsferring to a Hoults de...[full review]

Review with image

jon flatman
1 Star Moving Rating
Oct 15, 2014
Pcikfords The worst removal company around

Pickfords have to be the worst removal company in the uk.  Damage furniture send a second rate repairs who ruins an oak table and sideboard then dont pay out.  Waste my time sending the office junior out to smile and apologise then do no...[full review]

1 Star Moving Rating
Sep 10, 2014

The saesman called round to my elderly parents and quoted a price that included the dismantling of a fitted flat pack wardrobe unit by a qualified joiner.  The actual removal was from a one bedroomed bungalow to a downstairs flat with no barr...[full review]

1 Star Moving Rating
Sep 01, 2014

My move was actually to Singapore - the move experience end-to-end was awfull. They delayed my delivery because they did not get the last GBP30 after I had paid them more than GBP1000! (and this despite the fact that I had emailed them I was payin...[full review]

Unhappily moved
1 Star Moving Rating
Aug 04, 2014

If your looking for a stressless move either do it yourself, or get another company in!! They  turned up at 2:30 to do a pre-pack, we were to be packed and loaded that day????  They ripped my Lino in the old house!!!!  They broke my...[full review]

Irene Linfoot
1 Star Moving Rating
Jul 15, 2014
Pickfords removals

We have used Pickfords before to move to Germany so when we had to move back top the UK this was our choice again.  Unfortunately this company does not give the same service.  Our furniture was packed and collected by a sub contractor fr...[full review]

1 Star Moving Rating
Jul 12, 2014
No Shows!

I'd love to write a review of my experience with Pickfords.... Only they haven't even bothered to show up today to pack and remove my belongings to storage. No message, no explanation. I've tried every number I can find for them, but it would appe...[full review]

1 Star Moving Rating
Jul 10, 2014

this is how pickfords removals operate i asked for a quote, i'm single and moving to a 1 bed flat 2 miles away, i said all my stuff  is packed stacked and ready to go with easy access at both ends, total move time i  estimate 1 and half ...[full review]

1 Star Moving Rating
Jul 10, 2014

this is how pickfords removals operate i asked for a quote, i'm single and moving to a 1 bed flat 2 miles away, i said all my stuff is packed stacked and ready to go with easy access at both ends, total move time i estimate 1 and half hours max. i...[full review]

1 Star Moving Rating
Jun 20, 2014

First point, the delivery wasn't in Europe, I've only noted that as this website doesn't offer any other option, it was in Sri Lanka. The pickup was OK, but the packers moved so fast and with so little thought they packed my shoes with the socks ...[full review]

2 Star Moving Rating
May 25, 2014
11 broken items so far

I chose pickfords, and paid £200 more than local firms, as I wanted a reliable and conciencious service. I also paid for a fragile packing service half the 4 man team arrived early for a cig in my garage, no introductions were made. The oth...[full review]

3 Star Moving Rating
Apr 19, 2014

I worked for pickfords for along time, and one day fell asleep in the services for an hour. All I had to do for the day was travel, and they terminated my employment for falsifying my hours over the hour I fell asleep. So what do you do fall aslee...[full review]

3 Star Moving Rating
Feb 04, 2014
Not doing what they said they would...

I have a lot of expensive paintings. The salesman who quoted for the job promised they would all be wrapped carefully in tisuse paper and cardboard and I paid for wooden crates to be made for the 2 most expensive items On his request. on unpacking...[full review]

1 Star Moving Rating
Feb 03, 2014
Lost item

Pickfords lost a very precious item of mine. It wasn't worth anything to anyone else and I desperately regret ever sending it, but I was taken in by their Quality System claims. It appears to have gone missing in transit between their Milton Keyne...[full review]

2 Star Moving Rating
Oct 11, 2013

Nice chaps who worked hard to pack all of our belongings. One younger chap seemed to spend more care properly wrapping things. I did have to request that a delicate table be properly wrapped/protected, but otherwise many items were taken unprotect...[full review]

3 Star Moving Rating
Sep 27, 2013
London move - not very good

More expensive than most but we used it because of its good reputation. Also offered full packing and unpacking and storage options etc. Fairly complex move between houses and flats in London. Movers reasonably polite and fairly professional thoug...[full review]

1 Star Moving Rating
Sep 10, 2013
Extremely bad experience

Do not use this company! We had to make a house removal and chosen Pickfords for the services. Removal was from London to Moscow. According to weight estimations (800 cub feet) 5000 kg we had to pay 15 000 euros for import duties, beside 5700 G...[full review]

1 Star Moving Rating
Aug 23, 2013
Very bad experience

Movers damaged my carpet by leaving nasty marks on it. When I spoke to the company they washed their hands off saying that I had not taken premises insurance. Their overall attitude was very unhelpful and disappointing. The movers did not take rea...[full review]

Oscar del Campo
1 Star Moving Rating
Jul 26, 2013
Poor service and follow up

Having moved between different countries 6 times in the last 20 years this has to be the worst experience I have ever had. The initial contact with the Sales Person was positive and we were quoted for a service with full packing and unpacking to M...[full review]

5 Star Moving Rating
Jun 15, 2013
Finland relocation

I read the reviews on this site and was stuck for who to choose for my relocation to Finland! I eventually chose PIckfords as they seemed the most polite and professional when I called.  Obviously I was still nervous as the reviews here we...[full review]

Graham Smith
1 Star Moving Rating
Jun 01, 2013
Bad experience

This removal was coordinated by Pickfords Edinburgh who after receiving my comments told me their Operations Manager had read my comments and she had issued new training guidelines and handbooks to the people involved in ABERDEEN. Not sure this is...[full review]

1 Star Moving Rating
May 27, 2013

After a survey of my belongings I was given a quote. After they took my stuff they contacted me and said it didn't fit and wanted another £2k. I argued for a week until I said bring my stuff back at which point they said forget it l, they wo...[full review]

2 Star Moving Rating
May 01, 2013
Pickfords Removals

We had Pickfords pack our stuff then put it in storage.  6 months later our stuff came out of storage to our new house. 'On the day' moving staff were helpful and friendly although at the removals end damage was done due to attempting to move...[full review]

j. main
1 Star Moving Rating
Jan 14, 2013
Do not use These cowboys

We decided to book Pickfords after their salesman convinced us that they were the most experienced and professional and that we wouldn't have to lift a finger. They were twice the price of other local firms. What a nightmare, they turned up late ...[full review]

2 Star Moving Rating
Dec 03, 2012
london move

Never again. The salesman was helpful and friendly and the packers generally worked well. We needed to store items for three months as the new flat was not ready for occupation, and some items were going to a second address. The initial quote was ...[full review]

1 Star Moving Rating
Nov 03, 2012
Would never recommend Pickfords

My move was actually from London to Sydney. I would have to say the service received until delivery was good. However, all that became irrelevant when my goods were finally delivered and I discovered they were significantly damaged. It was disappo...[full review]

Lilian Martin
1 Star Moving Rating
Aug 02, 2012
Terrible Sales Pitch!

Quick response from the website. Follow up call was a 5 minutes after so great 1st impressions. A quotation visit was booked up straight away. The day before the visit a phone call from the Chris stating that they cannot offer a competative quo...[full review]

Rosaline Heather Bishop
5 Star Moving Rating
Jul 23, 2012
Move from Aberdeen to Alfreton, Derbyshire.

I moved from Aberdeenshire to Derbyshire, with a very full house of furniture and bric a brac. Pickfords were helpful and informative right from the start: from the sales rep, to Sara in the Aberdeen office, to the crew who came to pack, and the d...[full review]

Mrs M
5 Star Moving Rating
Jul 19, 2012
Move from UK to France

Move from Carlisle (UK) to Charente (France) Pickfords based in Gateshead. The salesman came to do an inventory and estimate within 24 hours of initial contact. The quote was reasonable and competitive. The move coordination team were very ...[full review]

Dreadfully Angry
1 Star Moving Rating
Mar 28, 2012
Almost a year on and still fighting

Pickfords initially seemed great for an international move and my partner's company chose their slightly higher quote based on reputation - what a laugh! Packing inventory was incomplete with large furniture items missing. Description were ambig...[full review]

Mr. Edwards
1 Star Moving Rating
Mar 09, 2012
International move with Pickfords

Avoid at all costs! Terrible experience from start to finish. Sales associate appeared professional so we went with the company after doing a price match with Brittania. Highlights of the experience were: Undervalued the contents size by 500.0...[full review]

Mr & Mrs Welton
1 Star Moving Rating
Dec 22, 2011
worse movers ever

Thievery, damaged goods and rudeness" The move was a disaster from beginning to end. The first appointment for someone to come around was booked and as we lived in an Army Barracks we explained the adviser would need to bring additional ID, suc...[full review]

Jackie Novels-Prior
1 Star Moving Rating
Aug 24, 2011
Insurance policy does not pay out

They say you only find out how good a company is when something goes wrong. Based on that my opinion is that Pickfords is an awful company, and I would never deal with them again. I moved house in April. On delivery, the Bristol branch of Pickf...[full review]

2 Star Moving Rating
Mar 17, 2011
Online Quote Nearly Doubled!

Just got a call from Pickfords following giving my information for an online quote. The online quote was £1174 and without me giving any further information on the phone, it nearly doubled to £2000! When I queried why it had changed so much, t...[full review]

1 Star Moving Rating
Jul 15, 2010
Pickfords (AVOID)

Pickfords are a waste of money for domestic removals. We booked a full service packing, removal and unpacking service. Booking co-ordinator(s)elusive and unreachable. They charged extra/optional insurance as standard procedure blackmailing us t...[full review]

Jolie W
4 Star Moving Rating
Dec 11, 2009
A good removals company

Pickfords are great removals in UK. I used them for my London moving job. As a registered licensed relocation company in United Kingdom and England, I would recommend their removals service.[full review]

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